--- title: "TripMatrix Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TripMatrix Software - reviews, pricing plans, popular comparisons to other Travel Agency products and more." source_url: "https://www.capterra.com/p/267230/Travel-Agency-Software/" page_type: "product" language: "en" --- # TripMatrix Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) TripMatrix ## What is TripMatrix? TripMatrix is a commission-based all-in-one travel agency software for selling and managing travel products and services. TripMatrix is a one-stop-shop solution for travel agencies, tour operators and DMCs of all sizes. With the TripMatrix cloud-based software, you will also get an integrated Web Booking Engine and payment solution allowing you to complete the entire trip lifecycle from itinerary builder to payment. ## What is TripMatrix used for? [Travel Agency](https://www.capterra.com/travel-agency-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TripMatrix?[Manage this product listing](https://www.g2.com/products/tripmatrix/claim_requests/new?auto=true) ## TripMatrix Overview Updated August 2026 AI summary TripMatrix is designed for small and midsize businesses needing travel agency software, offering tools for booking management, reservations, and online payments. It combines a central reservation system, itinerary creation, client management, and sales pipeline features, with options like channel management and third-party integrations. Deployment is available via cloud, web, Mac, or Windows platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TripMatrix 0.0 VS. [4.5 (19)](https://www.capterra.com/p/135112/TravelWorks/reviews/) Starting Price Contact vendor Starting Price $145 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (528) Value For Money 0.0 (0) Value For Money 4.6 (502) Customer Service 0.0 (0) Customer Service 4.8 (522) ## TripMatrix alternatives Highest Rated [WeTravel](https://www.capterra.com/p/163474/WeTravel/) [4.8 (528)](https://www.capterra.com/p/163474/WeTravel/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163474/WeTravel/) [Perk](https://www.capterra.com/p/171040/TravelPerk/) [4.7 (425)](https://www.capterra.com/p/171040/TravelPerk/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171040/TravelPerk/) [Lanes & Planes](https://www.capterra.com/p/183676/Lanes-Planes/) [4.6 (685)](https://www.capterra.com/p/183676/Lanes-Planes/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183676/Lanes-Planes/) [Ezus](https://www.capterra.com/p/190113/Esus/) [4.7 (61)](https://www.capterra.com/p/190113/Esus/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190113/Esus/) ## FAQs about TripMatrix Overview ### What company size and specific industries is TripMatrix built for? TripMatrix is designed for travel agents, tour operators, and destination management companies (DMCs) in the travel and tourism sector. It suits businesses of any size that need software for managing trip planning, bookings, and related travel services within these industry-specific workflows. Features and Usability ### What are the key features of TripMatrix? TripMatrix offers booking management, reservations management, and a central reservation system for travel operations. It also includes channel management, inventory management, and real-time updates, plus itinerary creation, invoice management, payment processing, customizable reports, reporting and analytics, and third-party integrations for agencies and vendors. Getting Started and Support ### What training and onboarding options does TripMatrix offer? TripMatrix provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced walkthroughs for product features and setup steps. Getting Started and Support ### What customer support options does TripMatrix offer? TripMatrix provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support experience is available, so response speed, helpfulness, and common pain points cannot be summarized from user reports. ## Features AI summary Based on 432 Travel Agency reviews Capterra data shows that buyers of travel agency software rank the following features as their top priorities: - **Online Booking** (**58%** of reviewers rated this feature as critical) - **Reservations Management** (**46%**) - **Payment Processing** (**42%**) TripMatrix supports all three of the features reviewers value most: **Online Booking**, **Reservations Management**, and **Payment Processing**. Together, these capabilities help travel businesses accept bookings online, keep reservation details organized, and handle customer payments in one place, allowing teams to work more efficiently and deliver a smoother booking experience. Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Booking Management Create, update, and manage bookings, itineraries, and reservations Calendar Management Track and manage schedules and meetings via an integrated calendar Central Reservation System Update and maintain information on inventory and rates to manage guest reservations in real time TripMatrix 22 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Central Reservation System: Update and maintain information on inventory and rates to manage guest reservations in real time - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Client Management: Manage contact details and communication with clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - For Travel Agencies: Serves travel agencies - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Itinerary Creation: Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Sales Pipeline Management: Pipeline view and tracking lead status - Supplier Management: Manage all supplier data and operations - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- ## Pricing ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.