--- title: "Dropbox Backup Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Dropbox Backup Software - reviews, pricing plans, popular comparisons to other Backup products and more." source_url: "https://www.capterra.com/p/267333/Dropbox-Backup/" page_type: "product" language: "en" --- # Dropbox Backup Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Dropbox Backup ## What is Dropbox Backup? OpentText™ Cloudally Backup for DropBox Top Rated Pioneers of Cloud to Cloud Backup for Box.com and Dropbox.com on one interface - with 30,000+ customers! Proven and secure Dropbox data protection with the pioneers of SaaS Backup. Trusted by 30k+ customers We pioneered SaaS backup back in 2011. Rely on our robust, mature, and top-rated products, ranked by Newsweek\*, Capterra and G2 as a leading SaaS backup solution. Our comprehensive Dropbox backup secures all Dropbox folders, Team folders / Team Spaces and Files on AWS S3 storage with unlimited retention. ## What is Dropbox Backup used for? [Backup](https://www.capterra.com/backup-software/) Top alternative Featured Overall rating Based on 33 user reviews Reviews sentiment Positive 79% Neutral 15% Negative 6% Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Dropbox Backup?[Manage this product listing](https://www.g2.com/products/openttext-cloudally-backup-for-dropbox/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Dropbox Backup 4.2 (33) VS. [4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (33) Ease Of Use 4.7 (1,201) Value For Money 3.8 (29) Value For Money 4.4 (1,039) Customer Service 3.7 (23) Customer Service 4.5 (726) ## Dropbox Backup alternatives [4.6 (255)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [IDrive](https://www.capterra.com/p/171884/IDrive/) [4.6 (1,201)](https://www.capterra.com/p/171884/IDrive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171884/IDrive/) Highest Rated [Salesforce Backup](https://www.capterra.com/p/265572/Salesforce-Backup/) [4.8 (80)](https://www.capterra.com/p/265572/Salesforce-Backup/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/265572/Salesforce-Backup/) [SqlBak](https://www.capterra.com/p/227840/SqlBak/) [4.8 (45)](https://www.capterra.com/p/227840/SqlBak/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227840/SqlBak/) [View all alternatives](https://www.capterra.com/p/267333/Dropbox-Backup/alternatives/) ## FAQs about Dropbox Backup Overview ### Which roles and teams benefit most from Dropbox Backup? Dropbox Backup is most used by operations managers, IT and development professionals, and independent knowledge workers who need reliable file protection and fast recovery. Marketing, design, legal, finance, and HR teams use it to secure project assets, client documents, and business records while keeping work accessible across devices. Answer based on 33 reviews Overview ### What company size and industries is Dropbox Backup built for? Dropbox Backup is built for small businesses, which make up 79% of reviewers, and it most often serves Information Technology and Services at 12%. It is also aimed at healthcare, education, and financial organizations, with additional use in Computer Software at 9% and Retail at 6%, primarily for backup. Answer based on 33 reviews Features and Usability ### What are the key features of Dropbox Backup? Dropbox Backup offers automatic backup, continuous backup, and incremental backup, along with backup scheduling and automated scheduling for stored files. It also includes backup and recovery, data recovery, archiving and retention, activity dashboard, backup log, access controls and permissions, two-factor authentication, encryption, and web access/restoration. Integrations ### Which third-party tools and platforms does Dropbox Backup integrate with? Dropbox Backup integrates with 3 third-party cloud platforms: Box, MEGA, and pCloud Business. These integrations focus on cloud storage and backup workflows, giving users connections to well-known services for managing and protecting files across platforms. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Dropbox Backup offer? Dropbox Backup provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation offers written reference material and videos provide visual walkthroughs for self-paced review of key steps and features. Getting Started and Support ### What customer support options does Dropbox Backup offer? Dropbox Backup provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. User feedback describes support as responsive and easy to reach, with direct one-to-one help available within minutes and little friction when issues come up, especially compared with slower providers. Answer based on 1 reviews Security ### How does Dropbox Backup handle data security and access control? Dropbox Backup uses encrypted cloud backup, private folders, version control, file history, auto-sync, and remote file access to protect data and keep saved copies available. Reviewers also note limits: access controls could be more granular, such as IP-based restrictions, and some find the security less convincing without two-layer protection. Answer based on 11 reviews ## Features AI summary Based on 2,612 Backup reviews Capterra data shows that buyers of backup software rank the following features as their top priorities: - **Backup and Recovery** (**74%** of reviewers rated this feature as critical) - **Secure Data Storage** (**65%**) - **Disaster Recovery** (**65%**) Dropbox Backup supports all three features that reviewers rate as most important: **Backup and Recovery**, **Secure Data Storage**, and **Disaster Recovery**. Together, these capabilities help businesses protect files, keep stored data safe, and restore operations after unexpected data loss or outages, allowing teams to maintain continuity with less disruption. Backup and Recovery 4.6 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Create backups and provide methods to recover deleted/lost data Cloud Backup 4.4 (27) 77.78% of 27 reviewers that rated this feature as important or highly important Process of backing up of files and applications to cloud-based remote servers for protection of data Backup Scheduling 4.2 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Schedule automatic backups by selecting the frequency of data backup jobs Encryption 3.9 (24) 66.67% of 24 reviewers that rated this feature as important or highly important Convert data into a code for security Compression 3.5 (21) 38.10% of 21 reviewers that rated this feature as important or highly important Reduction in the number of bits needed to represent data Backup Log 3.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Records the events that occur during a backup process Dropbox Backup 36 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Backup: Data is backed up automatically to prevent data loss - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Backup Log: Records the events that occur during a backup process - Backup Scheduling: Schedule automatic backups by selecting the frequency of data backup jobs - Cloud Backup: Process of backing up of files and applications to cloud-based remote servers for protection of data - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compression: Reduction in the number of bits needed to represent data - Continuous Backup: Backup of computer data automatically saving a copy of every change made to that data - Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system - Data Storage Management: Manage and store data in a database - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events - Document Storage: Store and organize documents in a centralized system - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Encryption: Convert data into a code for security - File Management: Create, save, and store files - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Incremental Backup: Copy only the new data that has been changed or created since the previous backup - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Secure Data Storage: Securely stores data to prevent data loss or breaches - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Web Access/Restoration: Web Access/Restoration --- Features 4.1 (33) 4.1 Based on 33 reviews ## Pricing Value for money 3.8 (29) [View all Pricing Plans](https://www.capterra.com/p/267333/Dropbox-Backup/pricing/) Value for money 3.8 (29) 3.8 Based on 29 reviews ## Support, customer service and training options Customer Service 3.7 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (23) 3.7 Based on 23 reviews ## User reviews Overall rating 4.2 Based on 33 reviews Filter by rating 5(17) 4(9) 3(5) 2(1) 1(1) Mentioned topic Sorted by most recent Mariachiara P. Professor Education Management ### "Easy backup everywhere" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 July 29, 2026 Perfect! I like Dropbox and also Dropbox Backup is perfect, it allows me to have an automatic backup of all I need Pros It's easy to be used and you can restart your "file system" easily almost everywhere. It can be used on different platform Cons There is not a real "not like of". If I need to rate something, the first time you'll use it, yuo need to understand it but it's not difficult. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jenna M. Operations Design ### "So/so product " 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 April 14, 2026 I could take it or leave it, we have used it to share large files for design but it is hard to explain to other people who are not firmiliar with it how to access and open Pros I liek the idea of storage that you can share through a cloud to mutiple people but there are issues. Cons When sharing with other users it's not easy and stright froward to do. Often times other users can't see what you shared or its complicated. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Project Manager Information Technology and Services ### "Solid solution with heavy updates" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 29, 2026 It has a strong and simple backup solution and offers file versioning and recovery features that is very versitile but it needs to work on its udate releases Pros I like it for its simple interface. It made it easy for me and my team to use it as a back up solution. It very reliable and has high speed syncornisation Cons It has slight issues when updates are avialable and due to these constant updates they often lead to crashes. The reason for this is because of the heavy updates it has Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Elizabeth L. PRODUCT MANAGER Retail ### "Dropbox Backup - b+" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 1, 2026 Dropbox Backup is great for safeguarding school files, but it works best alongside Google Classroom, not alone. Pros Automatic backups run quietly in the background, setup is simple, and files stay protected with minimal effort. Cons Limited control over what syncs, slower restores at times, and not built for real-time classroom collaboration. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Cassandra J. Content creator Education Management ### "File blaster" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 6, 2025 My experience was great I us it weekly for my photos and content I create across the online world giving a great choice of saving files Pros I like how it back up files and photos alphabetical in order and the amount of storage it holds and files the back up is great to have Cons No least this platform works so well never any problems nothing negative to repost about this at all Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HE Harmony E. Assistant Manager Retail ### "The app that makes everything flow smoothly " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 17, 2025 Over all drop backup box has been a great tool that makes everyday operations flow smoother. It’s the best way to scan and organize receipts and invoices. Pros Dropbox is super easy to use and it’s great for organizing files and invoices. It’s convenient and user friendly. Cons Sometimes when scanning documents it takes a while to capture a picture of the image or resets while scanning something. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL Judith L. office manager Automotive ### "easy way to storage" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 26, 2025 Pros it is a good tool to storage documents, it helps you to have eveything very organized and on hand. Cons I personaly dont like to have a lot of accounts. that is a very personal way to manage my paperwork. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS MARGHERITA S. LIB PROF Management Consulting ### "NON CONSIDERATE QUESTA PIATTAFORMA -INATTENDIBILE" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 24, 2025 Esperienza negativa , messo in ginocchio un intero Studio di collaboratori interno ed esterni Pros pericolosissimo, assolutamente no , invito a non considerarlo Cons ho perso tutti i file , appartenenti a piu' di 100 clienti \[nascosto contenuto sensibile\], non ha piu' avuto il coraggio di chiamarmi Hanno proposto roll back ma, segnalando la possibilita' di eventuali cancellazioni. Mi hanno messo in ginocchio con tutto lo Studio, evitate questa piattaforma , per il bene dei vostri dati! Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) perche' pensavo fosse sicuro e assicurazione dati protetti Alternatives considered [Google Drive](https://www.capterra.com/p/161425/Drive/) Reasons for choosing Dropbox Backup mi sono pentita amaramente , non lo consiglio a nessuno, torno a google Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MaryBeth O. Operations Manager Printing ### "Decent Auto Backup Solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 December 23, 2024 It has been a decent product, but nothing exceptional. I think this works fine to backup our important files as a second form of security, but it is not my favorite solution. Pros I have our critical customer files being constantly backed up and updated, and the software makes it very easy to keep up with those changes and see when previous updates were - just in case we accidentally delete something! Cons It has a hard time keeping up with the updates and always says it is still trying to do all of my files at essentially one time and crashing itself out. Alternatives considered [OneDrive](https://www.capterra.com/p/161304/OneDrive/) Reasons for choosing Dropbox Backup The user interface of OneDrive is nearly impossible to use and I could not connect it easily to my local backup solution. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User SEO Specialist Computer Software ### "Easy to use, the first but not the best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 February 9, 2024 It worked but we needed to put all our files into a single directory. Probably we lost some information on how to install or setup. Pros Is probably one of the easier solutions to implement. Plug n Play, but you cannot change a lot of things. Simply works without supervision Cons Less options compared with our final solution (Synology) Easy to backup the main directory, but if you have a more diverse file system, is not so easy to implement Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/267333/Dropbox-Backup/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [IDrive vs Dropbox Backup](https://www.capterra.com/compare/171884-267333/IDrive-vs-Dropbox-Backup)