# Dropbox Backup Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Dropbox Backup the right Backup solution for you? Explore 32 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/267333/Dropbox-Backup/reviews --- Dropbox Backup 4.2 (32) [View alternatives](https://www.capterra.com/p/267333/Dropbox-Backup/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Reviews of Dropbox Backup Ease of use 4.3 Customer Service 3.7 ## Pros and Cons in Reviews HE Harmony E Assistant ManagerRetail, 11 - 50 employeesUsed the software for: 6-12 months. “Dropbox is super easy to use and it’s great for organizing files and invoices.“ October 17, 2025 Devis S freelancerInsurance, Self-employedUsed the software for: More than 2 years. “You can't keep data safe with just any free cloud because free tiers of any online service (not just cloud, even email services for example) are not guaranteed. If you want a service you have to pay for it!“ September 13, 2022 Shrey S Application Development AnalystComputer Software, 10,001+ employeesUsed the software for: 1-2 years. “With features of automatic backup of specified team files and folder with secured encryption, what I like most about dropbox backup is it's exceptional customer support.“ October 15, 2022 TM Tina M Marketing ExecutiveConsumer Electronics, 201 - 500 employeesUsed the software for: 6-12 months. “It is not integrated with other products.“ January 31, 2024 PT Philip T WriterWriting and Editing, Self-employedUsed the software for: More than 2 years. “The thing I like most about Dropbox is the way it integrates with so many other online services.“ October 20, 2022 ## Showing most helpful reviews Showing 1-25 of 32 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Elizabeth L. PRODUCT MANAGER Retail Used the software for: 2+ years ### "Dropbox Backup - b+" February 1, 2026 5.0 Dropbox Backup is great for safeguarding school files, but it works best alongside Google Classroom, not alone. Pros Automatic backups run quietly in the background, setup is simple, and files stay protected with minimal effort. Cons Limited control over what syncs, slower restores at times, and not built for real-time classroom collaboration. Review Source MaryBeth O. Operations Manager Printing Used the software for: 2+ years ### "Decent Auto Backup Solution" December 23, 2024 4.0 It has been a decent product, but nothing exceptional. I think this works fine to backup our important files as a second form of security, but it is not my favorite solution. Pros I have our critical customer files being constantly backed up and updated, and the software makes it very easy to keep up with those changes and see when previous updates were - just in case we accidentally delete something! Cons It has a hard time keeping up with the updates and always says it is still trying to do all of my files at essentially one time and crashing itself out. Alternatives considered [OneDrive](https://www.capterra.com/p/161304/OneDrive/) Reason for choosing Dropbox Backup The user interface of OneDrive is nearly impossible to use and I could not connect it easily to my local backup solution. Review Source VR Verified Reviewer Project Manager Information Technology and Services Used the software for: 1-2 years ### "Solid solution with heavy updates" March 29, 2026 4.0 It has a strong and simple backup solution and offers file versioning and recovery features that is very versitile but it needs to work on its udate releases Pros I like it for its simple interface. It made it easy for me and my team to use it as a back up solution. It very reliable and has high speed syncornisation Cons It has slight issues when updates are avialable and due to these constant updates they often lead to crashes. The reason for this is because of the heavy updates it has Review Source JM Jenna M. Operations Design Used the software for: 1-2 years ### "So/so product " April 14, 2026 3.0 I could take it or leave it, we have used it to share large files for design but it is hard to explain to other people who are not firmiliar with it how to access and open Pros I liek the idea of storage that you can share through a cloud to mutiple people but there are issues. Cons When sharing with other users it's not easy and stright froward to do. Often times other users can't see what you shared or its complicated. Review Source TKP Tanoj Kumar P. Sales executive Food & Beverages Used the software for: 2+ years ### "Share files very easy and safe " September 9, 2022 5.0 Very nice, easy to use transfer and share files easy Pros Easy to use and share documents and pictures Cons Updated with android is very best and fast Alternatives considered [Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/) Reason for choosing Dropbox Backup It's convenient and trustworthy Cleaning for money Review Source Response from OpenText September 19, 2022 Tanoj hi, Thank you for your review. Could we do a video review with you, interview and such. We provide a small Amazon gift card of $200 for your time. Please let me know. michael@cloudally.com PT Philip T. Writer Writing and Editing Used the software for: 2+ years ### "Easy secure cloud storage" October 20, 2022 5.0 Dropbox provides a free backup service from the desktop app or via a web browser. I've found it very helpful as a passive background tool to keep my files backed-up. Pros The thing I like most about Dropbox is the way it integrates with so many other online services. Cons The thing I like least about Dropbox is the regular upsell for a subscription service. Alternatives considered [Google Drive](https://www.capterra.com/p/161425/Drive/) Reason for choosing Dropbox Backup I use Dropbox in addition to these other services. Review Source Cassandra J. Content creator Education Management Used the software for: 6-12 months ### "File blaster" November 6, 2025 4.0 My experience was great I us it weekly for my photos and content I create across the online world giving a great choice of saving files Pros I like how it back up files and photos alphabetical in order and the amount of storage it holds and files the back up is great to have Cons No least this platform works so well never any problems nothing negative to repost about this at all Review Source HE Harmony E. Assistant Manager Retail Used the software for: 6-12 months ### "The app that makes everything flow smoothly " October 17, 2025 5.0 Over all drop backup box has been a great tool that makes everyday operations flow smoother. It’s the best way to scan and organize receipts and invoices. Pros Dropbox is super easy to use and it’s great for organizing files and invoices. It’s convenient and user friendly. Cons Sometimes when scanning documents it takes a while to capture a picture of the image or resets while scanning something. Review Source Devis S. freelancer Insurance Used the software for: 2+ years ### "ultra-high efficiency cloud" September 13, 2022 5.0 most important data I put on dropbox, security guaranteed, even remotely. Great company. Pros the seriousness of the company, has been in business for many years and has adopted a policy of quality data consevation. The "bits" are not all the same in terms of how they are stored in the various competing clouds; the dropbox systems (although they do not publicize these technical aspects too much) are the top. So if you care about your data you are in the right place. Cons the cost is not the cheapest and the free level is smaller than the competition. But they are correct commecial policies! You can't keep data safe with just any free cloud because free tiers of any online service (not just cloud, even email services for example) are not guaranteed. If you want a service you have to pay for it! Their cloud is the most secure so they are right not to be the cheapest, plus the free tier should be used as a test and not perpetual security of your data (with any cloud) Review Source April M. People & Culture Specialist Information Technology and Services Used the software for: 1-2 years ### "Dropbox BackUp is a No for Me " October 17, 2022 3.0 Poor, I would say. Didn't really love using it, good thing we decided to switch. Personally, I did not find it to be user-friendly as the other software we're currently using, sorry. Pros Nothing, we tried using it for more than a year but it just didn't work for us, sorry. Cons Everything, it's not just the same as GDrive, plus it's too expensive. My company decided to switch because it was costing us a lot to be honest. Review Source Djam ndoue F. Graphiste Graphic Design Used the software for: 2+ years ### "Facile à utiliser " October 19, 2022 5.0 Bien pour stocker quel truc personnel mais dommage que le stockage offert est en bas de la concurrence Pros Sa facilité d'utilisation et la possibilité de travailler avec une version gratuite avec un stockage limité. Cons Pas assez de stockage pour la version gratuite alors que Google Drive propose un stockage supérieur d'environ 15 go Review Source MS MARGHERITA S. LIB PROF Management Consulting Used the software for: 1-2 years ### "NON CONSIDERATE QUESTA PIATTAFORMA -INATTENDIBILE" March 24, 2025 1.0 Esperienza negativa , messo in ginocchio un intero Studio di collaboratori interno ed esterni Pros pericolosissimo, assolutamente no , invito a non considerarlo Cons ho perso tutti i file , appartenenti a piu' di 100 clienti \[nascosto contenuto sensibile\], non ha piu' avuto il coraggio di chiamarmi Hanno proposto roll back ma, segnalando la possibilita' di eventuali cancellazioni. Mi hanno messo in ginocchio con tutto lo Studio, evitate questa piattaforma , per il bene dei vostri dati! Alternatives considered [Google Drive](https://www.capterra.com/p/161425/Drive/) Reason for choosing Dropbox Backup mi sono pentita amaramente , non lo consiglio a nessuno, torno a google Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) perche' pensavo fosse sicuro e assicurazione dati protetti Review Source JL Judith L. office manager Automotive Used the software for: Less than 6 months ### "easy way to storage" June 26, 2025 5.0 Pros it is a good tool to storage documents, it helps you to have eveything very organized and on hand. Cons I personaly dont like to have a lot of accounts. that is a very personal way to manage my paperwork. Review Source Guillermo H. Gerente Health, Wellness and Fitness Used the software for: 2+ years ### "Una buena herramienta para guardar archivos y accederlos fácilmente " September 21, 2022 5.0 Dropbox nos ha ayudado muchísimo a trabajar online, pues todo el equipo en diferentes partes del mundo tiene acceso remoto a los archivos y modificarlos, a su vez cada vez que terminan una tarea puede ver al momento que ha cargado el archivo y debidamente guardado por la seguridad en la nube si pasa cualquier cosa. Pros Dropbox está un poco por encima de herramientas similares, porque puedes usar el almacenamiento de la nube como una extensión de tu computadora, es como si tienes un disco duro conectado pero con la ventaja que si por alguna razón se te daña tienes todo respaldado en la nube fácilmente. También te permite de acceder dependiendo del plan otros usuarios y modificar archivos y actualizarlos al instante Cons Quizá aumentar un poco el tamaño de personas que puedan acceder y asignar roles de administrador o solo lectura sería genial para poder tener un equipo de trabajo más grande trabajando siempre en la nube. Review Source AH Alan H. Administrador Arts and Crafts Used the software for: 1-2 years ### "Dropbox Backup: An accesible way to share your files" June 15, 2023 4.0 In my experience, this is one of the best platforms to share files and backup all my work things because is very intuitive and faster Pros The dropbox backup service is one of the most easiest platforms to share all kind of files with your friends, partners or family Cons The price of the account its a standar price in the market, maybe they should offert different plans to have the high benefits Review Source VR Verified Reviewer Application Development Analyst Computer Software Used the software for: 1-2 years ### "Dropbox Backup " October 15, 2022 4.0 Pros With features of automatic backup of specified team files and folder with secured encryption, what I like most about dropbox backup is it's exceptional customer support. Anytime we face a issue and we can talk to their support team within minutes. No chats, no tickets , no drama unlike other providers- Direct one to one talk with representative. Cons Although it has very nice UI, sometimes it's navigation is bit difficult for managing team. Only few trained people can set it up and use it regularly for entire team. Review Source VR Verified Reviewer Intern Leisure, Travel & Tourism Used the software for: 6-12 months ### "A valable hub to share documents with peers" October 22, 2022 4.0 I think it has a limited storage for non-paid user and it better to upgrade the capability for security. Pros The ideal feature is to allow me to share my file with other users who even dont have account for dropbox. Cons The feature of security is not 2 layers as other clouds that sometimes need to be cautious. Switched from [Box](https://www.capterra.com/p/148766/Box/) It's quite complicated. Review Source VR Verified Reviewer SEO Specialist Computer Software Used the software for: Less than 6 months ### "Easy to use, the first but not the best" February 9, 2024 5.0 It worked but we needed to put all our files into a single directory. Probably we lost some information on how to install or setup. Pros Is probably one of the easier solutions to implement. Plug n Play, but you cannot change a lot of things. Simply works without supervision Cons Less options compared with our final solution (Synology) Easy to backup the main directory, but if you have a more diverse file system, is not so easy to implement Review Source FC Finan C. Sales Manager Real Estate Used the software for: 1-2 years ### "The Best Backup Solution For Business " February 3, 2024 5.0 Pros I like the cloud backup features It makes encryption easy and so is compression Using Dropbox Backup is straightforward and is secure too. Cons Not many issues with Dropbox Backup. It has been straightforward Review Source AS Aaron S. Attorney Law Practice Used the software for: 2+ years ### "Dropbox Used in our Legal Practice" November 27, 2023 5.0 My overall experience with Dropbox has been very good. Pros It is reliable. It stores our documents, including prior versions, and just "works." Cons The search functionality could be greatly improved, but that is probably my only complaint. Review Source ZA Zakariya A. Software Engineer Information Technology and Services Used the software for: 2+ years ### "Software Engineer First Experience with Dropbox " October 4, 2023 5.0 Pros As a software engineer, the most impactful features are version control and file history, auto sync, and data privacy and security. Cons The most critical features to be improved are advanced search, enhanced performance for large files, and more granular access control like adding restriction based on IP addresses. Review Source Ngalla B. Software Consultant Computer Software Used the software for: 1-2 years ### "Dropbox backup review" November 23, 2022 3.0 Pros Dropbox is easy to setup. It supports most devices. Also good for large file backup. The automatic backup feature is also a plus. Cons Dropbox takes too much time to upload a file. The security is actually not the best. Review Source JJ Jesus J. Accounts Receivable Consumer Goods Used the software for: 2+ years ### "Dropbox backup" November 15, 2023 5.0 Pros Reliability, privacy, secure and very usable. Cons Sometimes it frozen (at least in my job place. Review Source Souleymane D. Training assistant Mining & Metals Used the software for: 6-12 months ### "A data backup service" August 23, 2023 4.0 Dropbox is a means of storing files that can be transferred if desired by synchronizing or doing it manually. Pros What I like about Dropbox is that you can manually download files from your Dropbox account to another external location or another online storage service. Cons What I don't like is the security on Dropbox; I don't find it convincing enough compared to other storage services like iCloud, for example. Review Source vidyasagar K. Manager Civil Engineering Used the software for: I used a free trial ### "Review " September 8, 2022 5.0 Very good Pros Easy to use and very good Backup big files easily Cons Some times website don't open and says network error Review Source Response from OpenText September 15, 2022 Many Thanks for your feedback. Which website don't open and says network error? www.cloudally.com or https://app.cloudally.com ? Similar Products Featured ## Related categories [Backup](https://www.capterra.com/backup-software/)