--- title: "Freezvon Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Freezvon Software - reviews, pricing plans, popular comparisons to other Telephony products and more." source_url: "https://www.capterra.com/p/267378/Freezvon/" page_type: "product" language: "en" --- # Freezvon Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Freezvon ## What is Freezvon? Freezvon is a cloud-based telephony solution helping you reach more customers both domestically and Internationally. With worldwide coverage, you can obtain virtual numbers from any part of the world. You can use a range of free features to boost your efficiency, convert more leads to sales, and increase customer satisfaction and customer loyalty. ## What is Freezvon used for? [Telephony](https://www.capterra.com/telephony-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $20 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Freezvon?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://freezvon.com/&name=Freezvon) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Freezvon 5.0 (3) VS. [4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price $20 Other, Per Month Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.4 (884) Value For Money 4.3 (3) Value For Money 4.3 (795) Customer Service 5.0 (3) Customer Service 4.1 (815) ## Freezvon alternatives [4.2 (465)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Ringover](https://www.capterra.com/p/169627/RingOver/) [4.7 (884)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169627/RingOver/) Highest Rated [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) [4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Starting price $1.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203084/VoIP-ms/) [Nextiva](https://www.capterra.com/p/175788/Nextiva/) [4.6 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175788/Nextiva/) ## FAQs about Freezvon Overview ### What company size and specific industries is Freezvon built for? Freezvon is designed for small to mid-sized companies, including sales and support teams, hotlines, and contact centers. It fits organizations that need phone communication tools for customer service and inbound or outbound calling workflows, rather than large enterprise environments with complex telecom requirements. Features and Usability ### What are the key features of Freezvon? Freezvon offers CRM plus call center management features such as automatic call distribution, call routing, call transfer, IVR, call monitoring, and call recording. It also includes contact database tools, callback scheduling, caller ID, voicemail, SMS messaging, conferencing, and reporting and analytics with real-time data and activity dashboards. Getting Started and Support ### What training and onboarding options does Freezvon offer? Freezvon provides live online training and documentation to help teams get started. Live online sessions allow guided instruction from a trainer, while documentation offers written reference material for self-paced review of product features and setup steps. Getting Started and Support ### What customer support options does Freezvon offer? Freezvon provides email/help desk support, FAQ/forum resources, phone support, and chat. Support is described only through these listed channels, with no reviewer feedback available to indicate response times, helpfulness, or common frustrations. ## Features AI summary Based on 2,206 Telephony reviews Capterra data shows that buyers of telephony software rank the following features as their top priorities: - **VoIP Connection** (**55%** of reviewers rated this feature as critical) - **Call Routing** (**44%**) - **Call Monitoring** (**38%**) Freezvon supports all three of the features reviewers rate most important: **VoIP Connection**, **Call Routing**, and **Call Monitoring**. Together, these capabilities help businesses manage internet-based calling, direct calls to the right agents or departments, and track call quality and performance, allowing teams to improve communication efficiency and maintain better service standards. VoIP Connection 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Place/receive calls through voice over IP connection Call Center Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Caller ID 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Identify the number and contact information of a caller before answering the phone Activity Dashboard 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Call Routing 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Call List Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track all past and future calls. Freezvon 19 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Automatic Call Distribution: Distribute/route/connect calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call List Management: Manage and track all past and future calls. - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Transfer: Transfers live calls to other agents - Callback Scheduling: Schedules callback times - Caller ID: Identify the number and contact information of a caller before answering the phone - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - SMS Messaging: Send messages via SMS - Voice Mail: Computer-based system that allows users to send and receive voice messages - VoIP Connection: Place/receive calls through voice over IP connection --- Get Advice We can help you find the software with the features you need. Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 4.3 (3) Free Trial Basic $20.00 Other,Per Month Value for money 4.3 (3) 4.3 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Head Of IT Pharmaceuticals ### "Reliable and Flexible Solution for Business Telephony" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 28, 2026 Overall, our experience with Freezvon has been very positive. The service is reliable, flexible, and easy to manage, especially when working with international phone numbers. Setup is straightforward, the platform meets business needs well, and technical support is helpful and solution‑oriented, making Freezvon a dependable partner for business telephony. Pros What I liked most about Freezvon was its flexibility and ease of use, particularly the ability to quickly obtain and manage international phone numbers, along with straightforward setup and reliable service for business telephony needs. Cons We have not identified any significant drawbacks – support is provided responsibly and constructively for any technical questions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Cielito Niel R. Manager Trainer Telecommunications ### "10 Star rating!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2025 Overall, it was a great experience and is currently recommending to other business partners and clients. Pros Very user friendly and \[sensitive content hidden\], their representative was very responsive and helpful. She always make sure that we are taken care of. Cons I hope they can make the SMS more accessible. Improve the SMS feature on the website. Maybe add and inbox there just like any other messaging platform where you can reply to the text right away and not navigate to other tabs just to send a text. Switched from [SMRT Systems](https://www.capterra.com/p/175015/SMRT-POS/) Pricing, number registration and technical support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Serhii S. Director Professional Training & Coaching ### "Very attentive staff" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 18, 2024 Good, small company, with very good, attentive staff. Prices can be negotiated if you give a good volume and work with them for a long time. Reliable products and system. Pros I like the opportunity to talk directly with my manager and solve any problems. And it happens very quickly. They are very flexible, you can call the messenger, maybe not all clients, but only large ones, but it is good and convenient for a quick solution. Cons In the past two years, there were some problems with destinations in the Middle East and Asia, because they changed their suppliers very fundamentally. Everything seems to be fine now. Reasons for choosing Freezvon with the previous supplier, I often waited for a response for 1-2 days, I did not have direct contact, but only the ticket system and my problems were solved for a very long time, although the prices were cheaper. When it's cheap and doesn't work, it's too bad, I lost money there. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.