# Google Workspace Backup Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Google Workspace Backup Software - reviews, pricing plans, popular comparisons to other Backup products and more. Source: https://www.capterra.com/p/267409/Google-Workspace-Backup/ --- # Google Workspace Backup Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Google Workspace Backup ## What is Google Workspace Backup? OpenText™ Cloudally Backup for Google Workspace Recover quickly from data loss with seamless business continuity from automated, comprehensive Google Workspace cloud backup. Secure your data while ensuring regulatory compliance Trusted by 30K+ organizations Top Rated Pioneers of Cloud to Cloud Backup Protect your business-critical data with CloudAlly's enterprise-grade SaaS backup and point-in-time recovery. ## What is Google Workspace Backup used for? [Backup](https://www.capterra.com/backup-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Google Workspace Backup?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.opentext.com/&name=Google Workspace Backup) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Google Workspace Backup 4.6 (18) VS. [4.6 (1,201)](https://www.capterra.com/p/171884/IDrive/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (18) Ease Of Use 4.5 (1,201) Value For Money 4.5 (18) Value For Money 4.7 (1,039) Customer Service 4.4 (17) Customer Service 4.5 (726) ## Google Workspace Backup alternatives [4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (249)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [Salesforce Backup](https://www.capterra.com/p/265572/Salesforce-Backup/) [4.8 (80)](https://www.capterra.com/p/265572/Salesforce-Backup/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/265572/Salesforce-Backup/) [View all alternatives](https://www.capterra.com/p/267409/Google-Workspace-Backup/alternatives/) ## FAQs about Google Workspace Backup Overview ### Which roles and teams benefit most from Google Workspace Backup? Google Workspace Backup is most used by IT administrators, business owners, and department leaders who need secure recovery for email, files, and shared data. Marketing, HR, customer service, and creative teams benefit from protecting collaboration records, while technical and operational users rely on it to reduce data loss and restore access quickly. Answer based on 18 reviews Overview ### What company size and industries is Google Workspace Backup built for? Google Workspace Backup is built for MSPs and SMBs, with 83% of reviewers from small businesses and Architecture & Planning and Construction tied as the top industries at 11% each. It also serves enterprise and midsize companies, plus Civil Engineering teams at 6%, primarily for backup. Answer based on 18 reviews Features and Usability ### What are the key features of Google Workspace Backup? Google Workspace Backup offers cloud backup and backup and recovery tools with automatic, continuous, incremental, and scheduled backup. It includes data recovery, disaster recovery, version control, backup logs, and web access/restoration. Security and administration features include encryption, two-factor authentication, role-based permissions, access controls, audit management, and compliance management. Integrations ### Which third-party tools and platforms does Google Workspace Backup integrate with? Google Workspace Backup integrates with Google Workspace, Google Workspace for Education, Dropbox Backup, Microsoft Outlook, OfficeCalendar, Salesforce Sales Cloud, Salesforce.org Nonprofit Cloud, and Sharepoint Backup. It connects across productivity, calendar, file backup, and CRM platforms, giving support for common business and nonprofit workflows. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does Google Workspace Backup offer? Google Workspace Backup provides in person training, live online sessions, documentation, and videos. In person training supports direct guidance, live online sessions allow remote instruction, documentation offers written reference material, and videos provide visual walkthroughs for teams getting started. Getting Started and Support ### What customer support options does Google Workspace Backup offer? Google Workspace Backup provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support is available here, so user experience details such as response speed, helpfulness, or common frustrations cannot be confirmed from the provided data. ## Features AI summary Based on 2,604 Backup reviews Capterra data shows that buyers of backup software rank the following features as their top priorities: - **Backup and Recovery** (**74%** of reviewers rated this feature as critical) - **Secure Data Storage** (**65%**) - **Disaster Recovery** (**65%**) Google Workspace Backup supports all three of the features reviewers rate highest: **Backup and Recovery**, **Secure Data Storage**, and **Disaster Recovery**. Together, these capabilities help businesses protect critical data, keep stored information safe, and recover more quickly from outages or data loss, allowing teams to maintain continuity and reduce operational risk. Backup and Recovery 4.9 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Create backups and provide methods to recover deleted/lost data Secure Data Storage 4.9 (9) 44.44% of 9 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Disaster Recovery 4.9 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Plan and implement business continuity measures in case of unforeseen events Encryption 4.6 (14) 64.29% of 14 reviewers that rated this feature as important or highly important Convert data into a code for security Backup Scheduling 4.9 (14) 71.43% of 14 reviewers that rated this feature as important or highly important Schedule automatic backups by selecting the frequency of data backup jobs Cloud Backup 4.9 (14) 57.14% of 14 reviewers that rated this feature as important or highly important Process of backing up of files and applications to cloud-based remote servers for protection of data Google Workspace Backup 37 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Automatically create schedules based on business needs or employee availability and qualifications Data is backed up automatically to prevent data loss Create backups and provide methods to recover deleted/lost data Records the events that occur during a backup process Schedule automatic backups by selecting the frequency of data backup jobs Process of backing up of files and applications to cloud-based remote servers for protection of data Track and manage adherence to policies for any service, product, process, or supplier Reduction in the number of bits needed to represent data Backup of computer data automatically saving a copy of every change made to that data Ability to restore deleted, hidden, or lost data from an email server/system Manage and store data in a database Plan and implement business continuity measures in case of unforeseen events Receive and/or send email notifications for urgent updates, requests, or other information Convert data into a code for security Create, save, and store files Compliant with HIPAA, which sets standards for sensitive patient data protection Copy only the new data that has been changed or created since the previous backup Observe and track the demand, usage, progress or quality of a system, product, or user Access work applications remotely, for when working away from the office and/or traveling Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Set a time to generate routine reports automatically Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Set up connections to third-party platforms to improve business processes Extra layer of security that requires not only a password and username but also something specific to that user Track revisions and updates made to files and navigate between different versions Web Access/Restoration Features 4.6 (18) 4.6 Based on 18 reviews ## Pricing Value for money 4.5 (18) Value for money 4.5 (18) 4.5 Based on 18 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Salesforce.org Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/)[ Dropbox Backup](https://www.capterra.com/p/267333/Dropbox-Backup/)[ OfficeCalendar](https://www.capterra.com/p/26257/OfficeCalendar/)[ Sharepoint Backup](https://www.capterra.com/p/267331/Microsoft-365-Exchange-Backup/) ## Support, customer service and training options Customer Service 4.4 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (17) 4.4 Based on 17 reviews ## User reviews Overall rating 4.6 Based on 18 reviews Filter by rating 5(12) 4(4) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent KG Kelley G. Data Scientist Construction ### "Works Fine, But Nothing Special" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 December 1, 2025 Overall it works, but it’s not amazing. It gets the job done for simple backups, but it feels a bit basic for something tied to Workspace. It’s reliable enough, just not the most flexible or user-friendly option out there. Pros It does the basics well. It’s automatic, reliable, and gives some peace of mind knowing my files and emails aren’t going to vanish. Once it’s set up, it mostly stays out of the way. Cons The setup isn’t as clear as it should be, and it feels limited compared to other backup tools. Some features are buried, and it’s not always obvious what’s being backed up until you go looking. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Marcia J. Interior Designer Architecture & Planning ### "MAZOMA Design x Google Workspace" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 December 1, 2025 Google Workspace has helped our company stay seamless and organized as we continue to grow. It has provided us with all the basic administrative needs of a new business. Pros I like that Google Workspace is a central hub for all apps under the Google Workspace umbrella. It helps our business stay organized. Cons I think the organization of the admin console could be better. I would like if this interface should look more like the main home page. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CN Charly N. systems and network administrator Building Materials ### "Google Workspace New User Experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 9/10 November 19, 2025 It has only been three weeks since the Google Workspace Backup solution was deployed within the company, and I am the main person responsible for it. So far, I find it to be highly effective. After several tests of its functionalities (backup, restoration, etc.), I believe it is a very powerful tool. Pros I highly value its ease of use and effectiveness in managing backup and restoration processes. I also particularly appreciated the speed at which it could be deployed for our Google Workspace backup. Cons Regarding the backup audit, I find that it doesn't provide enough information about the backup failures. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. OK Oliver K. Human Resources Consultant Telecommunications ### "Security and efficiency in one place" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 19, 2025 Real-time collaboration has been essential for improving productivity, making it easy to share all the content stored in the cloud and facilitating better communication. Pros It's an easy-to-use and secure space where I store and share files in real time from anywhere. Having everything in the cloud means I don't need to be in a specific location to share documents. It's also become a valuable professional communication tool, allowing me to securely and easily access meetings with my team. The platform boasts a highly efficient customer service team that resolves all issues. It has also boosted my productivity by providing a secure environment and the added benefit of having my own domain, which enhances its security and reliability. Cons However, compatibility with Excel and PowerPoint sometimes results in formatting issues and less-than-perfect functionality. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NH Nick H. It administrator Religious Institutions ### "Can set and forget. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 7, 2025 The service works reliably and does what I want it to. The ability to select user accounts, along with a non-profits discount makes it cost effective. Pros I am using it to backup specific user accounts. Once set up, I have not had to make any interventions and I have peace of mind that my data is safe. Cons I can't think of anything. It does what I want for a reasonable price. I have been a user for several years now. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RS Ray S. Director Civil Engineering ### "Good value" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 4, 2025 Good value for money and customer service (I tried without success getting the issue above resolved). Pros It is very easy to use, the email backup is brilliant, and when I had an issue the customer service was very efficient Cons My Drive backup is "un-ordered" when I try and retrieve a file. ie the folder structure that I see on my PC is not replicated. This makes items I want to restore very hard to find. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JL Julien L. CEO Information Technology and Services ### "Great backup solution for Google Workspace" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2025 I really like Cloud Ally as a solution for Google Workspace backup. Highly recommend this solution for any SMB. Pros Cloud Align is an affordable, flexible, and easy-to-set-up-and-manage solution to back up my Google Workspace. I like the fact that I can manage different organizations in the same account and also let the possibility for an SMB like mine to be able to manage without the need of any MSP. Cons Depending on your backup setup, you have to check to make sure your subscription fees don't go too high. Switched from [Backupify](https://www.capterra.com/p/213199/Backupify/) I had a problem with Backupify, and the support was horrible. They were not able to fix my issue. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RG Rosela G. Relazioni con il pubblico Government Relations ### "Funziona bene e offre sicurezza" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 January 3, 2024 Esperienza tutto sommato positiva. Dopo un utilizzo prolungato spero di poter scrivere altro Pros Sicuramente offre i standard di sicurezza che ti aspetti Cons Alcune funzioni automatizzate dovrebbero essere sotto il controllo individuale Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EG Emmanuelle G. CIO Architecture & Planning ### "Best value for money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 9, 2023 As an admin, my mistakes can have huge consequences. Pros Easy to set up and use.The customer service is super reactive and efficient. Cons Some search criteria are lacking when I want to retrieve datas (search deleted items by date for exemple). The list of apps we can backup is limited and some we use are not in the list (ex: Salesforce but not Hubspot) Reasons for choosing Google Workspace Backup Good value for money for a small company, reliable, easy to use with a good customer service.So far so good! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Patricia Lucia P. Productora de contenidos Information Services ### "Datos forever" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2023 Excelente y satisfactoria. Pros Lo mejor es que podemos relamente cumplir con la política de retención de datos. El mix que ofrece el software para hacernos responsables por los datos que vamos produciendo y la entereza de saber que no se van a extraviar. La compresión a la tercera parte de los datos parece surrealista pero posible. Cons No noto algún contra cuando todo es posibilidades de mejora, de seguridad, de garantía, de mantener los datos en un lugar seguro. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/267409/Google-Workspace-Backup/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.