# IconCMO Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about IconCMO Software - reviews, pricing plans, popular comparisons to other Church Management products and more. Source: https://www.capterra.com/p/2675/IconCMO --- # IconCMO Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) IconCMO ## What is IconCMO? IconCMO is designed to help you connect with the congregation while reducing costs associated with traditional software applications. The seamless integration between Membership, Donations, Fund Accounting, and Member Access modules means you spend less time on administrative tasks and more time on what truly matters. IconCMO offers you anytime, anywhere access to the powerful tools you need to effectively operate a growing and thriving ministry. Sign up for a free trial today! ## What is IconCMO used for? [Church Management](https://www.capterra.com/church-management-software/)[Church Accounting](https://www.capterra.com/church-accounting-software/) Top alternative Featured Overall rating Based on 315 user reviews Reviews sentiment Positive 90% Neutral 9% Negative 0% Pros & cons Responsive and knowledgeable assistance Comprehensive and adaptable platform Challenging and limited reporting Starting price $35 Other, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for IconCMO?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.iconcmo.com&name=IconCMO) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### IconCMO 4.4 (315) VS. [4.8 (689)](https://www.capterra.com/p/158103/Clearstream/reviews/) Starting Price $35 Other, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (315) Ease Of Use 4.7 (689) Value For Money 4.5 (279) Value For Money 4.6 (619) Customer Service 4.8 (295) Customer Service 4.8 (593) ## IconCMO alternatives [4.7 (1,138)](https://www.capterra.com/p/76708/Planning-Center/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (165)](https://www.capterra.com/p/184192/Chmeetings/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (23)](https://www.capterra.com/p/10008520/Gracely/#reviews) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (912)](https://www.capterra.com/p/2670/Church-Windows-Software/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/2675/IconCMO/alternatives/) ## FAQs about IconCMO Overview ### What problems does IconCMO solve? IconCMO solves fragmented church administration by unifying membership records, contributions, fund accounting, reporting, and group communication in one cloud system. It helps pastors, treasurers, financial secretaries, office staff, and volunteers replace spreadsheets, reduce duplicate data entry, support remote multi-user access, maintain permissions, and speed up donation statements, directories, and compliance reporting. Answer based on 219 reviews Overview ### Which roles and teams benefit most from IconCMO? IconCMO is most used by church administrators, office managers, and administrative staff who manage member records, contributions, and day-to-day operations. Treasurers, bookkeepers, and finance leaders rely on it for fund accounting, budgeting, and reporting, while pastors and parish leaders use it to maintain visibility into giving, attendance, and organizational activity. Answer based on 315 reviews Overview ### What company size and specific industries is IconCMO built for? IconCMO is designed for religious organizations of all sizes, from church plants to denominational offices. It fits small congregations as well as larger faith-based groups that need church management software for ministry administration, membership tracking, and related organizational needs within the religious sector. Features and Usability ### What are the key features of IconCMO? IconCMO includes core church management features like membership management, contribution and pledge tracking, and fund accounting with accounts payable, check printing, and payroll. Differentiating features include cloud-based multi-user access, role-based permissions, online giving integrations, and customizable reports that connect member, attendance, and financial records in one system. Answer based on 112 reviews Pricing ### How much does it cost and what fees or limitations are included? IconCMO starts at $35/month for 0-50 households, with tiers rising to 51-100 households at 42, 101-250 at 59, 251-500 at 72, 501-750 at 89, and 751-1000 at 101. A free trial is available. Reviewers call it affordable, though household-based pricing and payroll costs can be limiting. Answer based on 23 reviews Integrations ### Which third-party tools and platforms does IconCMO integrate with? IconCMO integrates with Constant Contact and Text-Em-All for communication, Twilio for messaging, Vanco Faith and Worldline for payments, Yearli for tax reporting, Paperlesstrans for document workflows, and Active Screening Faith for background checks. These integrations cover common administrative, financial, and member communication needs. Answer based on 18 reviews Getting Started and Support ### How easy is it to onboard and train a team on IconCMO? IconCMO offers live online sessions, webinars, videos, and documentation to help teams get started. Most staff, especially bookkeepers and users with basic accounting experience, learn it fairly quickly after initial training. Nontechnical users, volunteers, and admins setting up records or reports often need more time, with phone support frequently helping them through the learning curve. Answer based on 35 reviews Getting Started and Support ### What customer support options does IconCMO offer, and how do users rate the experience? IconCMO offers email/help desk, a knowledge base, and phone support. Users generally describe support as easy to reach, fast, patient, and knowledgeable, with many saying issues are resolved quickly. Some mention a learning curve and occasional frustration with forum-style help resources, limited weekend availability, or paid help for certain data conversions. Answer based on 87 reviews Security ### How does IconCMO handle data security and access control? IconCMO uses a secure, web-based cloud setup with online and daily backups, remote access, and different passwords or permission levels for multiple users. Reviewers also mention child check-in security and fail-safes that prevent bad entries. Some note that member portal logins can feel cumbersome and setting user permissions can be challenging. Answer based on 13 reviews ## Pros and Cons Responsive and knowledgeable assistance 95% positive reviews out of 81 Most reviewers describe customer support as prompt, friendly, effective, and consistently helpful with technical or usage questions. Challenging and limited reporting 43% negative reviews out of 49 Some reviewers find reports difficult to locate, insufficiently customizable, and lacking the flexibility needed for specific requirements. Comprehensive and adaptable platform 100% positive reviews out of 33 Reviewers feel icon software offers extensive features, reliable performance, easy learning curve, and valuable customization. Flexible remote data access 100% positive reviews out of 27 Reviewers appreciate online access for secure, convenient, multi-user entry and real-time updates from any location. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Donation Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Track/record financial donations made by members, along with the issuance of tax receipts/documents For Religious Organizations 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Primarily serving churches and religious organizations Data Import/Export 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Membership Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Pledge Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track commitments to donate in the future Reporting & Statistics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns IconCMO 56 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Track money owed to a company's creditors/suppliers Track outstanding invoices and the money owed from clients Application programming interface that allows for integration with other systems/databases Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Compare and match accounting/financial records with corresponding bank statements Create, manage, and send invoices or bills to customers Create budgets based on historical data and future projections Accounting functionality within the system, not requiring integration with third-party tools Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Print paychecks issued to confirm payment of wages or salary Secure process of tracking children during activities Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track/record financial donations made by members, along with the issuance of tax receipts/documents Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Monitor and record expenses such as purchases or charges incurred Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Plan, manage, and track the financial activities of an individual or organization Generate reports to assess the financial performance of an organization Primarily serving churches and religious organizations Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability) Centralized accounting record which tracks all financial transactions Captures invoice data and maintains comprehensive records for auditing and reporting purposes Contact members listed in the database through email, SMS, social, phone, etc. Comprehensive list that contains information and details of all the members associated with a particular organization or group Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Access software remotely via mobile devices Manage and support multiple locations Online calendar of upcoming events/activities viewable to members and visitors Outlet for members and visitors to submit donations electronically Manage employee salary processes, data, taxes, and records administration efficiently Track commitments to donate in the future Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Organize members and schedule recurring small group meetings Send messages via SMS Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Track visitors and purpose of visits Manage volunteer information and direct volunteer resources Get Advice We can help you find the software with the features you need. Features 4.2 (314) 4.2 Based on 314 reviews ## Pricing Value for money 4.5 (279) Free Trial [View pricing plan details](https://www.capterra.com/p/2675/IconCMO/pricing/) 0-50 Households $35.00 Other,Per Month It includes: - Membership tracking (Attendance, Groups, Talents & Communication) - Donation recording (Funds, Pledges & Statements) - Member Portal with online directory - Events Calendar including check in & event registration - Full Fund Accounting system - Powerful reporting options - Unlimited users - Nightly off-site backups - Unlimited technical support - Mobile apps 51-100 Households $42.00 Other,Per Month It includes: - Membership tracking (Attendance, Groups, Talents & Communication) - Donation recording (Funds, Pledges & Statements) - Member Portal with online directory - Events Calendar including check in & event registration - Full Fund Accounting system - Powerful reporting options - Unlimited users - Nightly off-site backups - Unlimited technical support - Mobile apps 101-250 Households $59.00 Other,Per Month It includes: - Membership tracking (Attendance, Groups, Talents & Communication) - Donation recording (Funds, Pledges & Statements) - Member Portal with online directory - Events Calendar including check in & event registration - Full Fund Accounting system - Powerful reporting options - Unlimited users - Nightly off-site backups - Unlimited technical support - Mobile apps 251-500 Households $72.00 Other,Per Month It includes: - Membership tracking (Attendance, Groups, Talents & Communication) - Donation recording (Funds, Pledges & Statements) - Member Portal with online directory - Events Calendar including check in & event registration - Full Fund Accounting system - Powerful reporting options - Unlimited users - Nightly off-site backups - Unlimited technical support - Mobile apps 501-750 Households $89.00 Other,Per Month It includes: - Membership tracking (Attendance, Groups, Talents & Communication) - Donation recording (Funds, Pledges & Statements) - Member Portal with online directory - Events Calendar including check in & event registration - Full Fund Accounting system - Powerful reporting options - Unlimited users - Nightly off-site backups - Unlimited technical support - Mobile apps 751-1000 Households $101.00 Other,Per Month It includes: - Membership tracking (Attendance, Groups, Talents & Communication) - Donation recording (Funds, Pledges & Statements) - Member Portal with online directory - Events Calendar including check in & event registration - Full Fund Accounting system - Powerful reporting options - Unlimited users - Nightly off-Site Backups - Unlimited technical support - Mobile apps Value for money 4.5 (279) 4.5 Based on 279 reviews ## Integrations [ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Vanco Faith](https://www.capterra.com/p/183546/Vanco-Platform/)[ Text-Em-All](https://www.capterra.com/p/123478/Text-Em-All/)[ Paperlesstrans](https://www.capterra.com/p/156908/Paperlesstrans/)[ Yearli](https://www.capterra.com/p/143004/Yearli/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (295) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (295) 4.8 Based on 295 reviews ## User reviews Overall rating 4.4 Based on 315 reviews Filter by rating 5(171) 4(114) 3(29) 2(1) 1(0) Mentioned topic Sorted by most recent HW Holly W. Administrator Religious Institutions ### "Would Definitely Recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2025 The software can be a little intimidating to learn, and I'm still discovering new features after 2 years, but the customer service is excellent - I really couldn't ask for anything more of them. And there are many options for troubleshooting, from articles and videos to talking to a real live person to scheduling a Zoom training session. Pros This software covers all our recordkeeping needs, from membership data to accounting and payroll to communications with members. They listen to recommendations for improvements and are constantly upgrading. Cons The emails sent through the Icon system generate a sender name that is sometimes flagged as spam, which causes confusion for members who are technology challenged. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 18, 2025 Hi Holly, Thank you so much for the kind words! We have implemented a feature recently that allows you to set up a custom domain, so that your emails show that they are coming from you, and not the generic 'iconmail' sender! If you would like more information about the custom domain, please reach out to our support team (support@iconcmo.com)! HB Herman B. Chief Operating Officer Non-Profit Organization Management ### "One wanting to improve " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2022 We have been very pleased with the support we have received from their staff. Pros Initially capturing contributions Cons Nothing- Still learning how to use it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LL Lou L. Administrator Non-Profit Organization Management ### "Icon is excellent cloud based software, and reasonably priced, too" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 21, 2021 I just assumed responsibility for our church's financial secretary function. Icon is easy to use, and a great value for the money. Pros I like the ease of use of ICON, as well as the outstanding customer service. Cons Ease of producing spreadsheets could be somewhat easier. Sometimes buttons are hard to find. Switched from [CCIS Church Management Software](https://www.capterra.com/p/13491/CCIS-Church-Management-Software/) Cloud based tools Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 22, 2021 Thank you so much Lou, we're glad to be of service! Hopefully the updates we are making will help your search for buttons! Also, we'd love you to email support@iconcmo.com elaborating on the difficulties you are having when producing spreadsheets. We may be able to help- or at the very least, we'd have a suggestion for future enhancements! JC Joan C. Office Manager Religious Institutions ### "Best choice for our organization." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2021 I am new to using any accounting programs let alone Fund Accounting. The staff has been extremely helpful, patient and understanding of my struggles. They are always great when I call in even if it is a couple times in a week or a day. Just when I am sure they are going to block my phone number they keep answering my calls. The report options are also amazing. My year end reports used to take a week to create using Quicken compared to minutes using IconCMO. Pros I like the fact that if you make entries or changes that are not allowed a note pops-up to explain why you aren't able to take that action. I also like the notifications on updates that IconCMO makes with the step by step directions. Cons I have not found anything that I don't like about the software yet. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 9, 2021 Learning accounting can be a challenge, we're happy to help! Glad the system is saving you time, that is our goal! By the way, we'd never block your calls!! :) JS Jean S. Treasurer Religious Institutions ### "Accounting check writing" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 7, 2020 I find the support staff very well trained in their product. Very supportive! Pros Easy to maneuver. Easy set up of AP, plus ease of updating AP information. This is frustrating, I can't submit this and no reason is given on why this box is red. Cons Reports can't be adjusted to suit our needs. You have to create the report in excel and adjust it to form your personal report. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 12, 2020 Hi Jean, Thank you for the review. Please give us a call if you have questions about anything. We're here to help. CE Caryn E. Treasurer Religious Institutions ### "Icon & SBC" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 12, 2019 We have been using Icon since 2015 and have been happy with the product. Over the years, have used more functionality of the software. Pros I like that the software is web based and customer support is excellent. The tutorials are easy to follow. Cons Icon doesn't always function according to normal accounting practices. Some upgrades/functionality changes takes a while. Waiting for Icon to upgrade functionality so can correct an amount without having to void or delete the entry. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EK Ellen K. Administrative Secretary Religious Institutions ### "Great product, Great support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2019 Very good. From the onset of using this software, I found it easy to navigate and easy to get answers to any questions I have had. Pros I find this software very easy to use for the most part. If I have a problem, the support is amazing and fast. Overall, the software is so easy to use and understand that I can catch on pretty easily. Cons The updates sometimes seem to be numerous and hard to keep up with. The look changes every now and then and I have a learning curve. Reasons for choosing IconCMO Seemed easy to use, support was there if needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 11, 2019 Thank you for the positive feedback. We're happy to have you as a customer. Please call if you ever have questions regarding any of the updates - we're here to help! AN Anonymous User retired Education Management ### "Good for my church" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 5, 2019 The membership component interfaces easily with the contributions component. I hoped to use the groups component but that has not come to pass. Pros It is very easy to get started with this software. And support is relatively easy. As admin, I could easily establish users for the system. Cons Support is iffy. It depends on users to answer the questions for MANY questions. I would prefer to learn from those who set up the program. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH Karen H. Elder Religious Institutions ### "Membership Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 31, 2019 Pros IconCMO has helped in keeping track of our membership. It is set up to add, delete, and categorized members and visitors efficiently. It provides a means to communicate via email or text. The Rubix feature has worked well with checking children into Sunday School and Children's Church. Parents like the security feature to ensure children are only released to those who are authorized. IconCmo also does a great job in contribution management. The integration of online giving has provided our members and visitors ways to give at home or on the go. The software allows for multiple users and it allows you to assign permissions for each level of user. Members are also able to access and update their information. Cons The only thing I dislike about this software is not being able to rewrite or reorganize some of the reports. Reasons for choosing IconCMO We chose IconCMO based on its features and recommendations from other users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 1, 2019 Thank you for the kind words, Karen! We appreciate your feedback and are so grateful to have you as a long-time customer. MK Marsha K. Technology and Worship Coordinator Religious Institutions ### "Buy This Software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 26, 2019 I enjoy moving around the software and see how we can use it to save time and make better decisions. Pros I teach database management, and this software follows the the principles of good design. The person that sits beside me has no experience with databases, yet she can move through Iconcmo like a pro! Cons Before I got here they didn't take the time to think through how they were going to use the software, so they didn't do certain things that they should have done. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 29, 2019 Thank you for the kind words, Marsha! We appreciate your feedback and are so grateful to have you as a customer. [View all Reviews](https://www.capterra.com/p/2675/IconCMO/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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