# Kano Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Kano Software - reviews, pricing plans, popular comparisons to other Survey products and more. Source: https://www.capterra.com/p/267517/Kano/reviews --- # Kano Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Kano ## What is Kano? Kano is an online survey tool that allows users to quickly set up and analyze Kano model surveys. The tool automatically categorizes product features based on user responses into must-haves, performance, delighters, reverse, and indifferent features. It provides both an overview categorization and more advanced analysis techniques. Kano Surveys handles survey setup to data analysis, incorporating the Kano model into product development. The tool makes it easy for product teams to gain insight into customer satisfaction with product features. ## What is Kano used for? [Survey](https://www.capterra.com/survey-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £499 Flat Rate, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Kano?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.kanosurveys.com&name=Kano) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Kano 4.7 (3) VS. [4.7 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price £499 Flat Rate, Per Year Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.7 (1,552) Value For Money 4.7 (3) Value For Money 4.5 (1,214) Customer Service 4.7 (3) Customer Service 4.5 (1,146) ## Kano alternatives [4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month [4.7 (944)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month [4.6 (963)](https://www.capterra.com/p/156752/SurveyLegend/reviews/) Starting price $19.00 Per User, Per Month [4.3 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/267517/Kano/alternatives/) ## Pricing Value for money 4.7 (3) Free Version Premium £499.00 Flat Rate,Per Year Value for money 4.7 (3) 4.7 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (3) 4.7 Based on 3 reviews ## User reviews Overall rating 4.7 Based on 3 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SS shyam s. Frontend developer Financial Services ### "Promising product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 17, 2022 Very nicely implemented took Pros Easy to use and very user friendly design Cons Easy to understand and very nicely done i Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Assistant manager Research ### "Must try!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 11, 2022 It was indeed a great experience with interesting analysis to determine choices for your business Pros Simple to access, user friendly interface, interactive dashboard Cons Limitations for free trial users , Mobile view doesn't work well, Integration with other social networks is must for easy sharing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JY Jitender Y. Product Manager Information Services ### "Seamless Survey creation" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 11, 2022 \- Great experience and recommended in my org too Pros \- Creation of surveys with the templates available - Sharing the survey via links Cons \- What was missing was the integration with some of the devops applications for e.g. ADO where we could have used Azure features to directly import in the survey. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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