--- title: "FullSession Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FullSession Software - reviews, pricing plans, popular comparisons to other Customer Journey Mapping Tools products and more." source_url: "https://www.capterra.com/p/267580/FullSession/" page_type: "product" language: "en" --- # FullSession Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) FullSession ## What is FullSession? A session recording and analytics platform that aims to help SaaS and e-commerce companies understand the behavior of their users to achieve better conversion rates. Also helping all teams to find their friction points and increase their customer retention. That can be done by using the insights, analytics and the heatmaps to identify and fix and errors and frustration causers, therefore give their users a better experience. ## What is FullSession used for? [Customer Journey Mapping Tools](https://www.capterra.com/customer-journey-mapping-tools-software/)[Heatmap](https://www.capterra.com/heatmap-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $39 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FullSession?[Manage this product listing](https://www.g2.com/products/fullsession/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FullSession 0.0 VS. [4.7 (267)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting Price $39 Usage Based, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (267) Value For Money 0.0 (0) Value For Money 4.6 (231) Customer Service 0.0 (0) Customer Service 4.7 (217) ## FullSession alternatives [4.5 (17)](https://www.capterra.com/p/172116/PageSense/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Hotjar](https://www.capterra.com/p/163516/Hotjar/) [4.6 (545)](https://www.capterra.com/p/163516/Hotjar/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163516/Hotjar/) Highest Rated [Microsoft Clarity](https://www.capterra.com/p/236349/Microsoft-Clarity/) [4.8 (57)](https://www.capterra.com/p/236349/Microsoft-Clarity/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/236349/Microsoft-Clarity/) [Mouseflow](https://www.capterra.com/p/163517/Mouseflow/) [4.7 (122)](https://www.capterra.com/p/163517/Mouseflow/reviews/) Starting price $31.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163517/Mouseflow/) ## FAQs about FullSession Features and Usability ### What are the key features of FullSession? FullSession offers website analytics, behavior tracking, and behavioral analytics for monitoring user actions, plus real-time monitoring and activity tracking for session data. It also includes customer segmentation, reporting & statistics, data visualization, performance metrics, commenting/notes, and an API for connecting data workflows. Getting Started and Support ### What training and onboarding options does FullSession offer? FullSession provides live online training sessions to help teams get started. Live online sessions support guided setup and real-time instruction, giving users a structured way to learn the platform and review core features with an instructor. Getting Started and Support ### What customer support options does FullSession offer? FullSession provides email/help desk, a knowledge base, and chat support. These channels give users direct help and self-service guidance, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 274 Customer Journey Mapping Tools reviews Capterra data shows that buyers of Customer Journey Mapping Tools rank the following features as their top priorities: - **Conversion Tracking** (**57%** of reviewers rated this feature as critical) - **Performance Metrics** (**50%**) - **Data Import/Export** (**54%**) FullSession includes **Performance Metrics**, giving teams a way to measure journey performance and monitor results over time. However, it does not offer **Conversion Tracking** or **Data Import/Export**. Instead, it provides other features that reviewers also rate highly, such as **Activity Tracking** (**59%**) and **Engagement Tracking** (**52%**), which help businesses understand how users interact with digital experiences and spot behavior patterns, allowing teams to improve customer journeys with clearer insight. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Behavioral Analytics Track and analyse user behavior within a system or network Behavior Tracking Track visitors'/audience's responses across web pages and other optimized content Customer Segmentation Process of dividing customers into groups based on common characteristics FullSession 12 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Behavioral Analytics: Track and analyse user behavior within a system or network - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Data Visualization: Graphical representation of data - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Website Analytics: Track and analyze information regarding website visitors --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $39.00 Usage Based,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.