Basic
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Pros
"If I could give 0 stars, I would"
Overall: Pros: ...uhh Cons: Incredibly slow. Finding the perfect set of criteria to create a report is extraordinarily difficult. The slightest tweak (that seems logical) will give you 0 results, or literally every person in your database. When you have problems with it, it takes days for the support staff to return your phone call and when they eventually do, they tell you to "watch all of the video tutorials" before calling back. Their video tutorials are 10-20 minutes and are virtually guaranteed to make you fall asleep. Inputting attendance takes all day because you are going to run into problems along the way. There is no easy way to add people to the system in the middle of the job. If you try to certify an address that the program doesn't like, it freezes and you have to close it out for half an hour before you can go back to it.
"Terrible!"
Overall: This software is so archaic and difficult to use that I feel like I've stepped back to 1998. Reports are impossible, support is slow and questionable, and cost is unbelievable for what appears to be a poached version of another piece of old software. Multiple problems just logging in to the system, days spent waiting for returned calls when we have problems (fairly often), and management refuses to return calls to hear complaints. We have used it for 7 months and I regret every moment spent trying to figure it out. I'm currently searching for a replacement and seriously considering building my own spreadsheet to get by in the meantime. Don't do it.