# FeedbackUp Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about FeedbackUp Software - reviews, pricing plans, popular comparisons to other Customer Satisfaction products and more. Source: https://www.capterra.com/p/267616/FeedbackUp --- # FeedbackUp Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) FeedbackUp ## What is FeedbackUp? FeedbackUp from All-in-One Business Suite by 500apps is a Customer Feedback Management Application which helps customer support managers to collect feedback from your product’s user. Getting feedback from the user is a time taking process. FeedbackUp will make it easy and effective. It has a feature where you can implement a feedback widget on your website that allows you to offer recommendations about the product. We can also send it as a page form to understand the pulse of your customers. ## What is FeedbackUp used for? [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $14.99 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FeedbackUp?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://500apps.com/&name=FeedbackUp) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FeedbackUp 0.0 VS. [4.7 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price $14.99 Per User, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (10,462) Value For Money 0.0 (0) Value For Money 4.5 (6,500) Customer Service 0.0 (0) Customer Service 4.5 (5,809) ## FeedbackUp alternatives Highest Rated [4.9 (46)](https://www.capterra.com/p/160682/ReputationStacker/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (180)](https://www.capterra.com/p/185973/HelpDesk/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.5 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about FeedbackUp Overview ### What company size and specific industries is FeedbackUp built for? FeedbackUp is designed for large enterprises and small and medium enterprises across retail and ecommerce, telecommunication and IT, BFSI, travel and hospitality, education, healthcare, and other industries. It suits organizations in sectors that need feedback management across customer-facing and service-driven operations. Features and Usability ### What are the key features of FeedbackUp? FeedbackUp offers feedback management, complaint monitoring, and survey/poll management for collecting and organizing input. Core functions also include customizable forms and templates, multi-channel communication, alerts/notifications, workflow automation, performance metrics, widgets, a customer database, and third-party integrations for connecting feedback data with other systems. Integrations ### Which third-party tools and platforms does FeedbackUp integrate with? FeedbackUp integrates with 5 third-party tools: Avaza, Gmail, Trello, Zoho Projects, and monday.com. These catalog integrations cover project management and email platforms, giving teams options for task tracking, communication, and workflow coordination across commonly used business tools. Getting Started and Support ### What training and onboarding options does FeedbackUp offer? FeedbackUp provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide self-paced walkthroughs. Getting Started and Support ### What customer support options does FeedbackUp offer? FeedbackUp provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support details are limited in the available catalog data, so no clear user sentiment on response speed or helpfulness can be confirmed. The listed channels suggest multiple ways to get help when questions come up. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Complaint Monitoring Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Customizable Forms Customize contracts and forms to collect specific information Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service FeedbackUp 12 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction A collection of customer information such as contact details, demographics, previous interactions, etc. Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Create and administer polls and surveys Set up connections to third-party platforms to improve business processes An extended application or connector that enables users to perform additional services with their current set of tools Streamlining repetitive tasks and activities through automated and predefined workflows ## Pricing Free Trial Basic $14.99 Per User,Per Month ## Integrations [ Trello](https://www.capterra.com/p/211559/Trello/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[ Zoho Projects](https://www.capterra.com/p/169455/Zoho-Projects/)[ Avaza](https://www.capterra.com/p/136096/Avaza/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.