# Formstack Suite Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Formstack Suite Software - reviews, pricing plans, popular comparisons to other Document Generation products and more.

Source: https://www.capterra.com/p/267692/Formstack-Platform/pricing

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# 

 Formstack Suite Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Formstack Suite

## What is Formstack Suite?

Formstack is a cloud-based form building software that streamlines data collection, integrates systems, and automates workflows. With AI-powered technology and no-code builders, it enables users to create online forms without coding. Its automated builder maintains data integrity by minimizing errors from manual entry. The solution also offers AI-powered document generation, digital signatures, and form performance tracking for insights. By digitizing and automating business processes, Formstack simplifies form creation and workflow management. Additionally, the platform combines forms, document generation, and eSignature capabilities with pre-built templates and intuitive builders.

## What is Formstack Suite used for?

[Workflow Management](https://www.capterra.com/workflow-management-software/)[Digital Signature](https://www.capterra.com/digital-signature-software/)[Forms Automation](https://www.capterra.com/forms-automation-software/)

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$299

Flat Rate, Per Month

Free trial  
available

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## Formstack Suite alternatives

Highest Rated

[4.7 (3,578)](https://www.capterra.com/p/186749/TaxDome/reviews/)

Starting price

$800.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (15,309)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting price

$7.91

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.5 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/267692/Formstack-Platform/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Mobile Access

4.0 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Data Import/Export

4.7 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Alerts/Notifications

4.5 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Customizable Reports

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

Document Management

4.3 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Forms Management

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Store, manage and track all forms in a centralized location

Formstack Suite 73 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Define and maintain business rules that determine workflow capabilities and criteria

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Create, edit, and revise contracts/written agreements

Track, store, and access client contracts or licenses

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import, collect, and capture data from multiple sources

Import and export data to and from software applications

Protect sensitive data for digital privacy

Graphical representation of data

Electronic signing method that validates the authenticity and integrity of a digital document

Custom forms to streamline repetitious aspects of a document

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Convert data into a code for security

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Public or private sharing of digital files such as documents, audio/video, images, and more

Automate repetitive tasks such as filling out information or creating certain types of forms

Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system

Store, manage and track all forms in a centralized location

Create, design and modify the flow and processes of tasks in a project

Access software remotely via mobile devices

Distribute a survey via mobile devices

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Share documents with different users to collect multiple signatures

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

Streamlining repetitive tasks and activities through automated and predefined workflows

Create, manage, or update project workflows.

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Receive data and information in real time

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Digitally capture and store a person's handwritten signature

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Create and manage surveys

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Allow multiple team members to edit and work on the same document

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Alter the default workflow to meet your organization's needs

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

4.4 (12)

4.4

Based on 12 reviews

## Pricing

Value for money

4.4 (11)

Free Trial

Suite

$299.00

Flat Rate,Per Month

It includes:

-   100 Forms
-   10000 Submissions
-   10GB Storage
-   Document Merge
-   Document Templates
-   Workspace
-   Approval Groups
-   Custom Smart List

Value for money

4.4 (11)

4.4

Based on 11 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (10)

4.2

Based on 10 reviews

## User reviews

Overall rating

4.3

Based on 12 reviews

Filter by rating

5(6)

4(4)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

NF

Noy F.

Owner

Construction

### "Great and helpful "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 3, 2025

Pros

The most I liked about formstack suite is the form creation very helpful with great service and fast response

Cons

The least I liked about formstack suite is the time the website loading I think it’s because there is too much data but beside that very good

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BR

Brandon R.

Registered Behavior Technician

Hospitality

### "My Experience With Formstack Suite"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 26, 2025

Outside of the occasional glitches, Formstack Suite is great for users despite skill levels, allowing them to create forms, documents, and workflows without needing coding expertise.

Pros

I love that it has strong integration capabilities and is able to handle various tasks like form creation and workflow automation.

Cons

I don't like the limited document templates, restrictive workflows, and occasional glitchy or slow performance.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MA

Miriam A.

Admin

Education Management

### "Great for any computer system "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 25, 2025

Pros

Formstack is the best signature tool I have found. So easy to use and haven’t had issues with MAC or PC

Cons

I have only used the free trial so far but I think the cost is a bit high. I wish there was a cheaper option

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AD

Ashley D.

Attorney

Legal Services

### "Easy for me and my clients "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

March 12, 2025

Pros

I love that it allows me to gather information for my initial client meetings easily. I like that it lets my clients save and then pick up where they left off later.

Cons

I wish I could customize the forms just a little bit more.

Switched from

[Clio](https://www.capterra.com/p/105428/Clio/)

Clio was hard to use and didn’t allow for as many customizations.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Steven B.

Marketing Director

Media Production

### "Flexible form builder for marketers to use"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 26, 2025

Very good overall experience, we use it on our events and subscription businesses

Pros

Really wasn’t use my marketing tream without need from developers

Cons

Could do with more licences but is a little cost prohibitive

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KA

Kevin A.

Owner

Non-Profit Organization Management

### "Pretty good not bad"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 24, 2025

Overall it was a pretty good experience one of the better

Pros

How easy it was to use and how great the customer service was

Cons

It was a bit difficult to set up to a while to actually get going

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LC

Latisha C.

Virtual assistant

Marketing and Advertising

### "Great tool to have "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 20, 2025

Pros

It was a tool used at my job. I’d say it was a handy tool.

Cons

It took a little to learn but not bad overall.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KD

Katharine D.

Script Analyst

Entertainment

### "An Easy way to Organize and prioritize your work"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 13, 2025

After using Formstack for roughly two years, I've only encountered mild upload issues with PDF files, but thankfully, the Formastack team worked quickly with my employer to get things resolved. It's a pretty self-explanatory site that does a good job of keeping things organized on your dashboard.

Pros

I really like Formstack. After using it for several years, it's proven to be a quick and easy way for my employer to send me new projects. I appreciate how my workload is presented on the site and how the email reminders help me stay on top of new projects that are coming in.

Cons

I've only encountered a few issues related to PDF file size, but this is usually easily remedied by removing the initial file and reuploading the material.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IH

Ivy H.

Chair

Education Management

### "Scholarship App Data"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 12, 2024

Pros

Easy to compile multiple forms and see a quick overview. Used this to compile scholarship application data.

Cons

Not having the ability to have features to sort the data.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AW

Amanda W.

Staff Accountant

Accounting

### "All in One Place"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 18, 2024

Overall I am pleased with all we can do with this software in one place.

Pros

It allows a centralized hub for requests from different departments

Cons

Allocating permissions for various employees is can be complicated

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TC

Todd C.

CTO

Hospital & Health Care

### "Good System but Feedback is ignored. "

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

6/10

November 11, 2024

Overall the suite worked and is a good solution for what it was designed for. It almost met all of our needs. There were problems with the app not working correctly offline (you had to be online to open the app), and with signing on a touch screen computer. Finding bugs in a system is not a big deal, that is to be expected. It is how a company responds to the problem that matters. A buggy system with good tech support who actively try to fix issues when notified, still gets 5 stars, but a system where 6 years after a plugin has been patched they still have not implemented the fix does not. No Matter how good the rest of the system is.

Pros

It provides a nice interface to handle collecting information and signatures. The learning curve is a little steep but once you get the hang on it, the process is not too bad. The system is stable, we never had an issue with crashing or loosing data. There are several ways to collect data, complete documents and collect signatures including embedded forms, web links, a mobile application, etc.

Cons

I did not like that you had to switch between different applications in order to complete a document. We had to use FormStack Forms to collect the user information and signatures in a web form, then this data including the signature was transferred to Formstack documents in order to generate the completed and formatted PDF. This results in the document that the client signed is not really the final document. They signed a web form and then their signature was transferred to a different document prior to them ever seeing the other document. I also did not like the lack of desire to fix bugs even with handed the solution on a silver platter. In March 2021 I identified a problem where when using a windows touch screen computer to sign on a webform, the form would interpret the movement as scrolling instead of signing and just move the page up and down. I went as far as to identify the specific cause of the bug as an outdated version of the jSignature plugin and provided them the solution. The author of the plugin had fixed this issue back in 2018 (github.com/brinley/jSignature/issues/157) but FormStack still has not implemented the fix. After over a year of not being able to fully use the system because we could not collect signatures on a windows touch screen computer we switched to a different platform. I checked this morning and as of Nov 2024 They are still using the outdated plugin. (static.formstack.com/forms/js/3/jsignature/jSignature.min\_6651ad6080.js)

Alternatives considered

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

[Docusign](https://www.capterra.com/p/121506/Docusign/)

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

Reasons for choosing Formstack Suite

They reported to have an offline applicaiton for completing forms and collecting in person signatures.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

Justin B.

Day Program Coordinator

Hospital & Health Care

### "Great app in theory, fairly confusing in use"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

October 11, 2023

If all the kinks are worked out, I can see Formstack Platform being a valuable tool for any business. However, in my experience, it did not live up to the expectations.

Pros

Formstack provided us the ability to register hundreds of patients' medical forms with ease, thus eliminating the need for physical paperwork. Patients could fill out their forms on iPads, and we in turn could readily see all our patients for the day.

Cons

Too often the app would have issues that we would then have to seek management/IT to resolve. Whether it be missing patient information, inability to upload documents, or just the app crashing itself. In my brief time using the platform, it certainly was underwhelming.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 17, 2023

Hi Justin, Thank you for taking the time to share your feedback regarding Formstack. We appreciate your input and apologize for the inconveniences you've encountered. We're pleased to hear that Formstack has streamlined patient registration for you. Your experience highlights the potential of our platform. However, we're sorry to hear about the issues you faced, and we understand the importance of a seamless experience. We believe in the value of Formstack for businesses, and we're committed to delivering a more consistent and reliable experience. Your feedback is instrumental in helping us improve, and we look forward to providing you with an upgraded experience in the future.

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