# Page 2 | KioskBuddy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is KioskBuddy the right Kiosk solution for you? Explore 43 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/267705/KioskBuddy/reviews --- KioskBuddy 4.8 (43) [View alternatives](https://www.capterra.com/p/267705/KioskBuddy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of KioskBuddy ## Showing most helpful reviews Showing 26-43 of 43 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RP Rex P. Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Works great" March 6, 2023 5.0 Pros The user interface is great and easy to use. Cons No saved payment info for clients and font color can’t be customized, needs alerts to Mac. Review Source Response from KioskBuddy July 8, 2023 Thank you for your review, Rex! At this time, there are no customer profiles, thus no saved payment info. KioskBuddy has the option to change the primary color used for the app's various GUI which you can find on the KioskBuddy Dashboard under "Kiosk Styling". If you are looking for order alerts, you can enable Email Notifications so that you can have your email open and receive an email every time an order comes through! https://www.kioskbuddy.app/help/order-settings#email-notifications CK Chris K. Director Hospital & Health Care Used the software for: 6-12 months ### "KioskBuddy is the Best!" June 14, 2023 5.0 Big shout out to \[sensitive content hidden\] from customer service! They where amazing at setting me up and answering all my questions! Pros Love everything about this app. Super User Friendly! Highly Recommend! Cons Cost is a bit high, but still worth it. Review Source Response from KioskBuddy July 8, 2023 Hi Chris, thanks so much for your review! We're so happy to hear how much you love KioskBuddy! :) MN Mary N. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Thank you " March 31, 2024 5.0 Very happy with our overall experience would recommend Pros We are so grateful to have kiosk buddy. It’s allowed up to keep our business up and functioning allowing cost savings for a self-checkout Cons Nothing it’s been easy to use for us and the customers Review Source Response from KioskBuddy April 18, 2024 Thank you for the amazing review, Mary!! We are so happy to hear that you are grateful and happy with KioskBuddy! If you need to reach out, don't hesitate to email us at support@kioskbuddy.app. AA Ahmad A. Owner Food & Beverages Used the software for: Less than 6 months ### "Less staffing needs" May 29, 2023 4.0 I'm probably about 90% happy with it. I've lost some money due to orders not coming through to kitchen printer. Pros Integration with Square works great. Nice features. Very intuitive UI. Cons Not able to highlight dine-in or take-out options for our customers which led to several issues with orders. Sporadic connectivity issues with printer. Sporadic glitches where orders did not go through without any alarms. Review Source Response from KioskBuddy July 8, 2023 Thank you for your review, Ahmad! We appreciate your honest feedback. Dining options can be set up as a checkout flow step for your customer, and this information should get passed to the printed ticket: https://www.kioskbuddy.app/help/checkout-flow#dining-option We understand how frustrating printer connectivity issues can be. Here's a help article with some printer troubleshooting solutions to help mitigate your connectivity issues: https://www.kioskbuddy.app/help/troubleshooting-printer-connection-issues Additionally, you should be notified through email for any failed print outs, so this is a way to monitor any orders not coming through your printer. GR Glenn R. pres Retail Used the software for: 6-12 months ### "Applegate Lake General Store" August 1, 2023 4.0 Good...it handles the job. Pros Clean design. straight forward pricing. Ipad compatibility Cons setup can be confusing, but i'm not using it for it's intended purposes, so I had to modify the design/use Review Source Response from KioskBuddy August 22, 2023 Hi Glenn, thank you for your honest review! We're glad to see KioskBuddy working for your general store! KioskBuddy can certainly work for retail use cases, especially in tandem with our barcode scanning feature: https://www.kioskbuddy.app/help/barcode-scanning -- If you have further feedback, don't hesitate to reach out to us at support@kioskbuddy.app! JE John E. Manager Food & Beverages Used the software for: Less than 6 months ### "Kiosk buddy" February 29, 2024 4.0 Great experience . I love this product and highly recommend Pros Ease to set up and support. Support gets right back to me Cons Sometimes the system goes down. Every time we add a new selection we must reimport menu and add all times again and category pics and rearrange the order Review Source Response from KioskBuddy March 22, 2024 Hi John, thanks for your review of KioskBuddy! Great to hear the good feedback about our customer support! With reimporting, current KioskBuddy settings such as time controls and order of items should not be affected. If there are new additions when reimporting, this does require manual steps to apply new desired settings. The current design of KioskBuddy is to keep a "copy" of your Square Item Library, so reimporting is necessary if changes are made to your Square Item Library. We're working to improve this functionality. If you have any additional comments or feedback, we'd love to hear from you - support@kioskbuddy.app GG George G. Marketing Director Environmental Services Used the software for: Less than 6 months ### "Fantastic product, extremely easy for customers to use" August 9, 2023 5.0 Overall fantastic! Pros Extremely easy for customers to use. Good analytics. Cons Integration with Square isn't perfect. There need to be some revisions. Sometimes when I have an issue I don't know to reach out to Square to KioskBuddy and both sides end up blaming the other. Reason for choosing KioskBuddy There really wasn't a cost-effective alternative. Review Source Response from KioskBuddy August 22, 2023 Hi George, thank you so much for your review and honest feedback! We are happy to see that you find KioskBuddy cost-effective; we strive to be an accessible out-of-the-box self-order solution for businesses! Since KioskBuddy is built on top of the Square platform for payment processing, we do rely on Square's servers in order to take credit card payments, which can be monitored here: https://issquareup.com/ -- If you have further comments on our integration with Square, don't hesitate to reach out to us at support@kioskbuddy.app - thanks! RC Rafael C. Owner Food & Beverages Used the software for: 1-2 years ### "Good value" December 31, 2022 3.0 Good reviews from customers, need cash sales feature Pros Ease of use, reliable, generic hardware is great Cons Small screen, no cash accepted, need more marketing support Reason for choosing KioskBuddy Pricing Review Source Response from KioskBuddy February 26, 2023 Hi Rafael, thank you for your review! You can enable cash payments from KioskBuddy, however it is up to your discretion to have a process to collect the cash: https://www.kioskbuddy.app/help/handling-cash-payments -- By "marketing support", if you mean Square Marketing discount codes, this is supported with our v3 beta version: https://www.kioskbuddy.app/help/square-discount-codes-beta - Don't hesitate to reach out if you have any questions! WK William K. Owner Recreational Facilities and Services Used the software for: 1-2 years ### "Can't Live Without it Now!" November 7, 2022 5.0 Pros Kioskbuddy saves our company a ton of money! Cons It could be a little more customizeable as far as how you select quantities, text prompts... Review Source Response from KioskBuddy November 15, 2022 Thanks so much for the review, William! Happy to hear that KioskBuddy is helping to save your company money! A friendly reminder that you can add descriptions to your menu items, item variations, and modifier sets to make it easy and instructional for customers! Also feel free to check out our Checkout Flow feature for customizability and text prompts! https://www.kioskbuddy.app/help/checkout-flow CF Chris F. Manager Food & Beverages Used the software for: Less than 6 months ### "Easy to Use" June 25, 2023 5.0 Pros One of the easiest products to use. Very intuitive. Easy to integrate with Square. Cons A little pricey. Some of the integrations with Square are not 100% accurate. Review Source Response from KioskBuddy July 8, 2023 Hi Chris, thank you for your review! If you could expand on what you mean by KioskBuddy integrations with Square not being 100% accurate, we would be happy to help out with this situation. Feel free to shoot an email to support@kioskbuddy.app explaining your situation. We appreciate your feedback! HN Harrison N. Owner Food & Beverages Used the software for: 6-12 months ### "Kioskbuddy is perfect for a self checkout Kiosk" December 4, 2023 5.0 Pros Ease of use and simplicity. Save an employee and use them instead. Cons The printer function along with square is a little weird. Review Source Response from KioskBuddy January 9, 2024 Thank you for your review, Harrison! We recommend sending KioskBuddy orders over to your Square POS for printing. This help article can be of great use: https://www.kioskbuddy.app/help/square-orders - Don't hesitate to reach out to our chat support (found at the bottom right-hand corner of our website) or email us at support@kioskbuddy.app if you have any questions regarding printing with Square! JS Jay S. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Wonderful software " December 31, 2022 5.0 Fantastic Pros Don’t need my staff to help customer for orders. Saves time and money Cons Coupons not syncing with square. But not a big issue for us Review Source Response from KioskBuddy February 26, 2023 Hi Jay, Thank you for your review! If you haven't already, check out our v3 Beta version which supports Square Discount Codes. You can find out more info here! https://www.kioskbuddy.app/help/square-discount-codes-beta RL Robert L. Owner Food & Beverages Used the software for: Less than 6 months ### "New user Bistro" December 23, 2023 5.0 Good so far, still trying to find a faster way to add items from square Pros Ease of use for customer and order printing to kitchen Cons Having to go through whole list of items when making a change. Review Source Response from KioskBuddy January 9, 2024 Thank you for your review, Robert! We highly recommend keeping your Square Item Library up-to-date as your "master" catalog and then frequently reimporting those changes over to KioskBuddy so that you don't have to comb through a list of changes. Don't hesitate to reach out to our chat support (found at the bottom right-hand corner of our website) or email us at support@kioskbuddy.app if you are having issues reimporting changes from Square! JY John Y. Owner Food & Beverages Used the software for: Less than 6 months ### "Saved my business " October 26, 2022 5.0 This saved my business. All my front staff quit and had no one to take orders. I discovered Kiosk buddy and had it set up in a hour and was able to run my restaurant smoothly and customers love it. Pros Very easy to use. Quick set up and very easy for my customers to navigate and place their orders Cons Nothing that I know of yet I’m sure there is not any. Review Source Response from KioskBuddy October 28, 2022 Thank you so much for your review, John! We're always happy to hear that KioskBuddy is reliable enough to save businesses from hiring staff! Most of our customers do get up and running very quickly all on their own, given that they are already using Square and have their Square Item Library set up - happy to hear you got up and running in an hour with everything running smoothly. That's what we're all about :) RT Randy T. Owner Restaurants Used the software for: 6-12 months ### "BRK Pizza" December 31, 2022 5.0 Pros Faster order processing, give customers an option not to wait in line. Cons No negative comments at this time.So far it is working well. Review Source Response from KioskBuddy February 26, 2023 Thank you for your positive review, Randy! We strive to provide the best experience for you and your customers and we're happy to hear it's working well!! EK Erik K. Vending Operator Food & Beverages Used the software for: Less than 6 months ### "Vending Operator Using Kiosk Buddy" April 3, 2024 5.0 Pros Love the easy to use interface for customers to check out of our vending machine location. Cons Toggling back and forth between square can be annoying until you get the hang of it Review Source Response from KioskBuddy April 18, 2024 Thank you for your review, Erik! It's awesome that you are using KioskBuddy for your vending machine! If you want to discuss any Square issues, don't hesitate to reach out to us at support@kioskbuddy.app. SF Sondra F. Manager Restaurants Used the software for: Less than 6 months ### "Kiosk Buddy for Square and KDS system ordering! It is great." February 21, 2023 5.0 Installing Kiosk Buddy improved our food truck sales in my retail and bar space because of the convenience of the Kiosk Buddy stand and being so user friendly. Pros Kiosk Buddy makes ordering for my customers very convenient, quick, easy to use and is user friendly. Cons I would like for customers to get a text that the order is ready for pickup, but Square KDS doesn't have this feature. Review Source Response from KioskBuddy February 26, 2023 Hi Sondra, thank you for your review! So happy to hear that KioskBuddy is helping your food truck business! Our in-house KioskBuddy KDS supports text messaging - check it out! https://www.kioskbuddy.app/help/sms-text-message BB Brooke B. Web Developer Food & Beverages Used the software for: Less than 6 months ### "Working well so far" January 3, 2023 5.0 Would love to see more features for delivery but it's working for us. Pros It's easy to use and support is always available. Cons It's intended for in-person ordering and we actually use it for local deliveries. We have to use a custom address field but it doesn't autocomplete with google verified addresses. Reason for choosing KioskBuddy It was the only choice that worked for us Review Source Response from KioskBuddy February 26, 2023 Hi Brooke, you're correct in that KioskBuddy is meant to be for in-person ordering, but that's awesome that you guys are able to get it working for deliveries! Thank you for your review! Similar Products Featured