# Mahalo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Mahalo Software - reviews, pricing plans, popular comparisons to other Clinical Trial Management products and more. Source: https://www.capterra.com/p/267925/Mahalo --- # Mahalo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Mahalo ## What is Mahalo? With Mahalo, you reduce the risk of patient recruitment cost overruns, patient non-adherence, high dropout rates, and severe adverse events. Mahalo is the only clinical research platform to provide digital health app building blocks you can incorporate into your study or leverage to change patient behavior at scale and collect Real World Evidence (RWE) for every study. ## What is Mahalo used for? [Clinical Trial Management](https://www.capterra.com/clinical-trial-management-software/)[Electronic Data Capture](https://www.capterra.com/electronic-data-capture-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mahalo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.mahalo.health&name=Mahalo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mahalo 0.0 VS. [4.5 (83)](https://www.capterra.com/p/200364/Florence-eBinders/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.2 (83) Value For Money 0.0 (0) Value For Money 4.5 (50) Customer Service 0.0 (0) Customer Service 4.6 (65) ## Mahalo alternatives [4.7 (204)](https://www.capterra.com/p/143532/Castor-EDC/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (44)](https://www.capterra.com/p/253399/ShareCRF/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.2 (118)](https://www.capterra.com/p/192454/Research-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.9 (21)](https://www.capterra.com/p/133931/ClinCapture/reviews/) Starting price $2000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about Mahalo Overview ### What company size and specific industries is Mahalo built for? Mahalo is designed for biotech, pharma, and medical device companies running patient-centric clinical trials, making it a fit for organizations in life sciences. The target company size is not specified, but the product is clearly aimed at teams managing clinical research in those regulated industries. Features and Usability ### What are the key features of Mahalo? Mahalo offers electronic data capture, clinical study management, and trial design for study operations, along with patient management, patient recruiting, randomization, and monitoring. It also includes compliance management, 21 CFR Part 11 compliance, audit trail, digital signature, role-based permissions, reporting and analytics, and third-party integrations. Getting Started and Support ### What training and onboarding options does Mahalo offer? Mahalo provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover group learning, documentation offers written reference material, and videos provide self-paced walkthroughs for users getting started. Getting Started and Support ### What customer support options does Mahalo offer? Mahalo provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support is described only through these channels, with no reviewer feedback available to indicate response times, helpfulness, or common problems. Users can rely on the listed resources for assistance across different needs. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. 21 CFR Part 11 Compliance Shows that electronic documents are authentic and linked to specific records Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Mahalo 64 features Shows that electronic documents are authentic and linked to specific records Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Track and manage schedules and meetings via an integrated calendar Tools to manage single or multiple clinical studies within a centralized platform Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Collect and track all case report forms (CRFs) within a centralized repository Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import, collect, and capture data from multiple sources Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Manage and store data in a database Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Process of checking different types of data for accuracy to avoid errors or inconsistencies Graphical representation of data Electronic signing method that validates the authenticity and integrity of a digital document Uses decentralized resources such as network scanners, multi-function devices (MFD), and desktop scanners to collect data and documents Assign categories, labels, tags, or attributes to documents for organization, search and storage Convert paper files into digital images Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Data entry quality control method that involves recording the same data twice to maintain integrity Assemble applications and processes by dragging over and arranging pre-built components Import, collect, and capture data from multiple sources Digitally sign online documents Create and securely store digital patient records Manage the enrollment and onboarding of all new members and accepted applications Store, manage and track all forms in a centralized location Compliant with HIPAA, which sets standards for sensitive patient data protection Track and manage inventory levels to maintain proper supply Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple languages Ability of websites, web applications, or mobile applications to function without an active internet connection Managing and tracking patient health, progress, communication, and treatment plans Observing and tracking a patient's health status, condition, and wellbeing Helps clinical trials/labs get patients for participation. Reporting on how each user, task or process has advanced since its initiation Randomize the displayed order of questions and answer options Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Capture data electronically Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Securely stores data to prevent data loss or breaches Set up connections to third-party platforms to improve business processes Allows clinics and academic institutions to create trials and studies from scratch. Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Web form that allows users to enter data that is sent and processed for different reasons Create, design and manage workflows for repetitive tasks ## Pricing ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.