--- title: "Mahalo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Mahalo Software - reviews, pricing plans, popular comparisons to other Clinical Trial Management products and more." source_url: "https://www.capterra.com/p/267925/Mahalo/" page_type: "product" language: "en" --- # Mahalo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Mahalo ## What is Mahalo? With Mahalo, you reduce the risk of patient recruitment cost overruns, patient non-adherence, high dropout rates, and severe adverse events. Mahalo is the only clinical research platform to provide digital health app building blocks you can incorporate into your study or leverage to change patient behavior at scale and collect Real World Evidence (RWE) for every study. ## What is Mahalo used for? [Clinical Trial Management](https://www.capterra.com/clinical-trial-management-software/)[Electronic Data Capture](https://www.capterra.com/electronic-data-capture-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mahalo?[Manage this product listing](https://www.g2.com/products/mahalo/claim_requests/new?auto=true) ## Mahalo Overview Updated August 2026 AI summary Mahalo supports organizations of all sizes in managing clinical trials and capturing electronic data, offering tools for study oversight, regulatory compliance, and patient management. Its features include document management, trial design, scheduling, and workflow management, with additional options like audit trails and double data entry. Mahalo is available across web and desktop platforms, accommodating varied deployment needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mahalo 0.0 VS. [4.7 (204)](https://www.capterra.com/p/143532/Castor-EDC/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (88) Value For Money 0.0 (0) Value For Money 4.6 (78) Customer Service 0.0 (0) Customer Service 4.7 (86) ## Mahalo alternatives [4.2 (118)](https://www.capterra.com/p/192454/Research-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.9 (68)](https://www.capterra.com/p/126679/RealTime-CTMS/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Greenlight Guru Clinical](https://www.capterra.com/p/152998/Greenlight-Guru-Clinical/) [4.4 (88)](https://www.capterra.com/p/152998/Greenlight-Guru-Clinical/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152998/Greenlight-Guru-Clinical/) [Viedoc](https://www.capterra.com/p/160680/Viedoc/) [4.4 (95)](https://www.capterra.com/p/160680/Viedoc/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/160680/Viedoc/) ## FAQs about Mahalo Overview ### What company size and specific industries is Mahalo built for? Mahalo is designed for biotech, pharma, and medical device companies running patient-centric clinical trials. It is best suited for organizations in life sciences that need support for trial operations and patient-focused research, rather than for general-purpose business use across unrelated industries. Features and Usability ### What are the key features of Mahalo? Mahalo offers electronic data capture, clinical study management, and trial design for research workflows. It includes compliance management with 21 CFR Part 11 and HIPAA compliance, audit trail and audit management, digital signature and electronic signature support, plus real-time reporting, patient monitoring, randomization, and role-based permissions. Getting Started and Support ### What training and onboarding options does Mahalo offer? Mahalo provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover group instruction, documentation offers written reference material, and videos provide recorded walkthroughs for self-paced review. Getting Started and Support ### What customer support options does Mahalo offer? Mahalo provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback on support experience is available here, so support quality, response speed, and helpfulness cannot be assessed from user comments. ## Features AI summary Based on 355 Clinical Trial Management reviews Capterra data shows that buyers of Clinical Trial Management software rank the following features as their top priorities: - **21 CFR Part 11 Compliance** (**72%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**76%**) - **Electronic Data Capture** (**51%**) Mahalo supports all three of the features reviewers rate most highly: **21 CFR Part 11 Compliance**, **HIPAA Compliant**, and **Electronic Data Capture**. Together, these capabilities help organizations maintain regulatory compliance, protect sensitive patient information, and collect trial data accurately in a digital format, allowing teams to manage studies with greater confidence and efficiency. 21 CFR Part 11 Compliance Shows that electronic documents are authentic and linked to specific records Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Mahalo 64 features ### All Features - 21 CFR Part 11 Compliance: Shows that electronic documents are authentic and linked to specific records - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Clinical Study Management: Tools to manage single or multiple clinical studies within a centralized platform - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - CRF Tracking: Collect and track all case report forms (CRFs) within a centralized repository - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Storage Management: Manage and store data in a database - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Data Visualization: Graphical representation of data - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Distributed Capture: Uses decentralized resources such as network scanners, multi-function devices (MFD), and desktop scanners to collect data and documents - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Imaging: Convert paper files into digital images - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Double Data Entry: Data entry quality control method that involves recording the same data twice to maintain integrity - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Data Capture: Import, collect, and capture data from multiple sources - Electronic Signature: Digitally sign online documents - EMR/EHR: Create and securely store digital patient records - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Forms Management: Store, manage and track all forms in a centralized location - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Inventory Management: Track and manage inventory levels to maintain proper supply - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Language: Manage and support multiple languages - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing - Patient Recruiting: Helps clinical trials/labs get patients for participation. - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Randomization: Randomize the displayed order of questions and answer options - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Data Capture: Capture data electronically - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trial Design: Allows clinics and academic institutions to create trials and studies from scratch. - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Workflow Management: Create, design and manage workflows for repetitive tasks --- ## Pricing ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.