--- title: "HopToDesk Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about HopToDesk Software - reviews, pricing plans, popular comparisons to other Remote Desktop products and more." source_url: "https://www.capterra.com/p/267943/HopToDesk/" page_type: "product" language: "en" --- # HopToDesk Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) HopToDesk ## What is HopToDesk? HopToDesk is a remote desktop and remote support platform built for IT teams, MSPs, and businesses that need to access and manage devices at scale, without the enterprise price tag. It is a cost-effective alternative to TeamViewer, AnyDesk, and ScreenConnect. Beyond fast, secure remote access, HopToDesk includes a management dashboard with device monitoring and health metrics, unattended access without stored passwords, help desk ticketing, remote command execution, custom-branded (white-label) client builds, and audit logging. MSPs can isolate each client in its own tenant with per-client branding, installers, and usage reports for billing, and a built-in importer migrates device lists straight from TeamViewer or AnyDesk. Every connection is end-to-end encrypted, and the client is open source. Start free, then scale from 3 devices to unlimited fleets on Enterprise/MSP plans. Available on Windows, macOS, Linux, Android, iOS, and the browser. ## What is HopToDesk used for? [Remote Desktop](https://www.capterra.com/remote-desktop-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $15 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HopToDesk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.hoptodesk.com/&name=HopToDesk) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HopToDesk 4.7 (6) VS. [4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) Starting Price $15 Flat Rate Starting Price $29.5 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (6) Ease Of Use 4.7 (11,618) Value For Money 5.0 (5) Value For Money 4.8 (8,218) Customer Service 4.4 (5) Customer Service 4.6 (7,511) ## HopToDesk alternatives [4.7 (734)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (287)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (413)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (1,900)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/267943/HopToDesk/alternatives/) ## FAQs about HopToDesk Overview ### What company size and specific industries is HopToDesk built for? HopToDesk is designed for IT teams, managed service providers, and businesses that need to manage and monitor devices at scale. It fits small to mid-sized organizations that want remote access and device management without enterprise pricing, especially in IT services and managed service environments. Features and Usability ### What are the key features of HopToDesk? HopToDesk offers remote access and control, screen sharing, file transfer, remote printing, and multiple monitor access for handling devices at a distance. It also includes access controls and role-based permissions, secure login and two-factor authentication, plus activity dashboards, event logs, reporting/analytics, and real-time monitoring. Getting Started and Support ### What training and onboarding options does HopToDesk offer? HopToDesk provides documentation for teams getting started with the product. Documentation offers written reference material that users can review at their own pace for setup steps, feature explanations, and ongoing guidance. Getting Started and Support ### What customer support options does HopToDesk offer? HopToDesk provides Email/Help Desk, FAQ/Forum, and a Knowledge Base for customer support. These channels give users written help for setup, troubleshooting, and common questions. No reviewer feedback about support experience is available, so only the listed support options can be described. ## Features AI summary Based on 4,297 Remote Desktop reviews Capterra reviewers point to these as the top priorities when choosing remote desktop software: - **Secure Login** (**70%** of reviewers rated this feature as critical) - **Remote Access/Control** (**62%**) - **Access Controls/Permissions** (**43%**) HopToDesk supports all three features reviewers rate most important: **Secure Login**, **Remote Access/Control**, and **Access Controls/Permissions**. Together, these capabilities help businesses protect remote sessions, connect to devices from anywhere, and manage user access with the right level of control, allowing teams to work securely and efficiently across distributed environments. Remote Access/Control 4.6 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Access Controls/Permissions 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Multiple Monitor Access 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Access multiple screens from one centralized location File Transfer 4.2 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Move files across different systems or networks Screen Sharing 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Digitally share screen view with others Multiple User Accounts 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service HopToDesk 30 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Chat/Messaging: Communicate using direct chat or messages within the system - Customizable Branding: Add customized logos and colors to align with company branding - Diagnostics Tools: Access system information, including hardware and software configuration, to perform diagnostics - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Event Logs: A chronological record of actions or occurrences within a network, software, or process - File Transfer: Move files across different systems or networks - Live Chat: Ability to chat online in real time - Mobile Access: Access software remotely via mobile devices - Multiple Monitor Access: Access multiple screens from one centralized location - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Remote Printing: Print remote documents from multiple devices - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Screen Recording: Record and save a video file of what is happening on a computer screen - Screen Sharing: Digitally share screen view with others - Secure Login: At least a username and password is required to access the system - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc. - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Uptime Reporting: Track the availability time for a designated network or website over a given period of time - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Features 4.3 (6) 4.3 Based on 6 reviews ## Pricing Value for money 5.0 (5) Free Trial Free Version Free $0.00 Pro $15.00 Flat Rate,Per Month Business $49.00 Flat Rate,Per Month Value for money 5.0 (5) 5.0 Based on 5 reviews ## Support, customer service and training options Customer Service 4.4 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (5) 4.4 Based on 5 reviews ## User reviews Overall rating 4.7 Based on 6 reviews Filter by rating 5(4) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NW Nicholas W. Consultant Medical Devices ### "Good, Open Source Software, with Windows XP Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 August 8, 2026 Overall, very good. We were able to develop self branded solutions for our all our current and legacy Windows/Linux systems. Bugs when found were quickly fixed. The client/server and dashboard are full featured, and requests for new features are quickly acted on. Pros I like the fact that there is a build for Windows XP, this is crucial for support of our legacy systems. I also like that it’s open source, so we can modify things to suit our needs. The relay server being free allowed us to test everything out before setting up our own hosted solution. The dashboard is very useful for our team, and reasonably priced. The software is easy to use and deploy. Image quality is good and responsive. I like that MCP is supported, so we can use AI to sweep remote systems. Cons There are quite a few bugs in the software - their support is quite responsive about fixing them when we trip over one though. There is no 2FA on the client. This is a problem if you save remote system passwords, as it gives you access to any remote machine with no authentication. Being unable to enforce security in remote access software is a problem that needs addressing. The dashboard is a point of weakness, as we have no control over it, and can’t host it ourself. The dashboard websocket connection is a bad idea, but we seem to be stuck with it. No automated file transfer control via MCP. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MS Marc S. Technical Writer Computer Software ### "Smooth and natural" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 8, 2026 Impressed that I was up and running fast. It was easy to understand the connection model. Impressed at responsiveness of connections across the continent on a rather slow PC. Pros Fast smooth connections. Easy file transfer and it doesn't require remote desktop display. Settings are visible but unobtrusive. Cons Requires user intervention for Wayland display in Ubuntu. I'd like a way to change to Xorg on the fly even if it requires a reboot and reconnection. Better yet: a transparent connection to Wayland. Switched from [Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/) Wanted integrated file transfer capabilities. Alternatives considered [UltraVNC](https://www.capterra.com/p/194009/UltraVNC/) Reasons for choosing HopToDesk Too slow in connecting. Some lags while controlling. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User IT Support Analyst Computer & Network Security ### "Lightweight, Secure, and Transparent Remote Access Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2026 My overall experience with HopToDesk has been excellent. It is intuitive, easy to deploy, and very user-friendly for both support agents and end-users. Connection quality is consistently stable, avoiding the typical lag or disconnections seen in heavier remote tools. It offers outstanding value for money, reliable performance, and strong security, making it a powerful solution for modern IT teams. Pros HopToDesk stands out for being extremely lightweight and fast. It loads effortlessly without slowing down the operating system or consuming unnecessary hardware resources. The system is transparent, highly secure, and provides reliable remote connections, making device management and remote support smooth and straightforward. Cons It could offer deeper native integrations with third-party ticketing platforms (ITSM). However, for remote access, fleet management, and core support operations, it performs exceptionally well without major drawbacks. Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) We switched primarily for better overall performance, transparency, and a cleaner licensing model. HopToDesk provides an extremely lightweight client with fast connection speeds, strong security, and zero lag without the restrictive commercial connection limits or high licensing costs of competitor platforms. It delivers everything our IT support team needs in a far more efficient package. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reasons for choosing HopToDesk We chose HopToDesk because it offers superior performance with a significantly smaller resource footprint. Compared to alternative solutions, it connects faster, uses far less CPU and memory, and provides a transparent, secure environment without unnecessary background overhead or restrictive licensing terms. It delivers the ideal balance of speed, security, and ease of deployment for our technical team. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Johan G. Project Manager Computer Hardware ### "Very good remote access" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2026 It's very good and handy, when I am connecting to my Laptop that's at my summerhome, or the other way around, when I am at home and connect to my Laptop! Pros It's free, and it works verry good! I mainly use it to connect to my Laptop, which is located at my summerhome Cons It is slower than f.ex, AnyDesk The latest version doesn't respond to my mouse 'back' and 'forward' Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) [Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/) HopToDesk is better than all of the above... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL John L. Owner Information Technology and Services ### "I hope they stay free for small players like me." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2026 I used to be Teamviewer...then some others. I looked...tried many and then am now with HoptoDesk. Love what it gives me. Support is very responsive. Bugs fixed quickly. It just keeps getting better. I hope they stay free for small players like me. Pros The cost...the free version....which does lots. The features. Free includes the Dashboard and lots of features. Customer support is very responsive. Cons Still has a few bugs which I report and they fix quick. I don't like you have to request elevation. Sometimes keyboard capture is a little quirky. Switched from [TeamViewer Remote](https://www.capterra.com/p/10042678/TeamViewer-Remote/) being a small one man band breakfix shop $ spent is critical Alternatives considered [RemotePC](https://www.capterra.com/p/173304/RemotePC/) [AnyViewer](https://www.capterra.com/p/276751/AnyViewer/) [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/) Reasons for choosing HopToDesk Features & being a small one man band breakfix shop $ spent is critical Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. IS Ivy S. Network Engineer Information Technology and Services ### "Tasty trailmix but a few raisins shy of great" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 January 22, 2024 Overall my experience is good. Unlike other utilities I've used I haven't had any connectivity or weird bugs preventing me from using this daily. Pros HopToDesk is lightweight and works quickly. It's easy to grab, run, and get going for a remote session without having to deal with installation first. Cons The worst aspects of hoptodesk are that, like AnyDesk before it, it feels as though the app's self-contained nature is working against it. Want to install it as a permanent host on a machine? Set aside a few minutes to logic it out because it doesn't operate like typical programs do in that regard. The second worst which they claim to be redesigning, is their MFA implementation for logins. It's a weird backwards method where you enroll the host device and then go to a website on it in order to get a code that only arrives to that device as registered. This might be fine for 2004 when MFA wasn't a requirement but in 2024 it's just not the thing. A user should be able to easily enable MFA on their preferred platform instead of being wrangled into a backwards and ultimately confusing method. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.