# Page 3 | Daxko Operations Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Daxko Operations the right Membership Management solution for you? Explore 181 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/268006/Daxko-Operations/reviews --- Daxko Operations 4.5 (181) [View alternatives](https://www.capterra.com/p/268006/Daxko-Operations/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 2nd, 2026 # Page 3 - Reviews of Daxko Operations ## Showing most helpful reviews Showing 51-75 of 181 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JW Joy W. Front Desk-Membership assistant Health, Wellness and Fitness Used the software for: 2+ years ### "Overall like the update" April 14, 2025 4.0 I find it mostly intuitive and easy to learn how something works. All database systems have quirks but I am able to adapt to how I know it tracks things. Pros I am able to do everything from Daxko that I need to do--check people in, create new memberships, cancel memberships, put them on hold. I like that I have the option now to renew a membership from the check in screen and I like that I am able to check in multiple family members at once. I am a front desk person and I don't have to run any reports other than the final closeout so I have limited functions. I do like the new layout and feel that I will be able to adapt to the changes well. I feel that the rapid check in screen has improved significantly in its function in the ability to have carry over from one user to the next and from one window to the next. Cons I do not like that I don't have an easy way to see the number of people who have checked in during the last 60-90 minutes. And this is only con that I am have seen in the first two shifts at the front desk with the new system. Review Source Response from Daxko April 15, 2025 Hi Joy - appreciate you taking the time leave your feedback using Daxko Operations! We're so glad to hear that recent updates to the rapid check ins are improving your experience along with the new navigation. DP Dawn P. Membership Civic & Social Organization Used the software for: 6-12 months ### "Parkville Daxko Review" June 9, 2025 5.0 Good to great. I love the updates that you can access if training is needed for an upgrade etc. I would recommend this product. Pros Software - unlimited use for proactive sales is there - just need everyone to enter good data. New update to software has made a huge difference, with Rapid Check in and screen inside to use to check in whole family, or make notes. Cons I believe it is in set up, but more detailed type(s) of notes, would be more helpful and allow for data to be pulled to target for example: fitness floor interest Review Source SS Spenser S. Sports Director Sports Used the software for: 1-2 years ### "Daxko gets the Job Done" July 22, 2025 5.0 Satisfied, does everything I want! I do not get frustrated working with operations. Like I mentioned before, updating the copy sessions options would help me, but making new sessions every time isnt bad. Pros Efficiently organize all the YMCA Sports Leagues I run. The program question section saved me so much time and greatly helps me organize leagues Cons Could be a better way to copy and paste sessions. We run similar programs all year so if there was a better way to copy them for each session that would be great Review Source DG Dawn G. Child Care Registrar Child Day Care Services Used the software for: 2+ years ### "Daxko Operations " April 8, 2025 5.0 It has been extremely easy to learn, use and organize registrations for my position. Pros I love the ease of obtaining members information and registering them for other classes, childcare, or camp. Cons I wish there was a better way to update billing information when I have to either add or remove a state contract. Review Source JC Jason C. Membership service Non-Profit Organization Management Used the software for: 1-2 years ### "Solid software" June 18, 2025 4.0 Usually reliable. Offers options to alternate between current user interface and more modern style. Can slow operations from time to time. Pros Pleasant user interface makes using the page for extended periods reasonable. Could offer more customization in terms of color scheme, light/dark mode Cons Excessive clicks and reentering information for registrations when information was previously provided slows operations when demand is at a peak Review Source BB Bradan B. Membership associate Non-Profit Organization Management Used the software for: 6-12 months ### "Overall positive" April 14, 2025 4.0 Overall positive. Some frustrating issues with UI (Especially with the finance tab). However; the overall user experience is streamlined and effective. Pros Checkin functions are very effective and streamlined. Easy to check people in and mark wher they are going. Cons No system for checking off if members have filled certain paperwork. A feature like this would be very helpful. Review Source Response from Daxko April 15, 2025 Hi Bradan - thanks so much for taking the time to provide feedback on your experience using Daxko Operations. We are excited to have recently launched a new navigation and will have several more UI changes coming in 2025. dV donna V. welcome center Health, Wellness and Fitness Used the software for: 1-2 years ### "Diva Daxko" June 3, 2025 5.0 My overall experiences with Daxko are positive and we appreciate the IT support..easy to navigate through and very user friendly Pros Thoroughly enjoy our daxko operations easy and user friendly,,it is very user friendly and is easy to navigate through Cons no cons at all at this time ..easy to access and easy to resolve probl;ems when complaints noted. makes for a good experience Review Source JS Jaz S. Membership Director Health, Wellness and Fitness Used the software for: 6-12 months ### "Training options " May 5, 2025 4.0 not bad. customer service is great, just a lot of calling back and forth rather than finding the information online. Pros It's the ease of being able to keep track of all our members and clarity on membership dues and creating programs for signups and being able to separate all the funds to see which area is needing more help. Cons not a lot of training videos to help you with certain areas. As a membership director who just took over this role there isn't much but self-teaching and googling. Review Source aS aimee S. Human Resources Director Child Day Care Services Used the software for: 2+ years ### "overall good system/product " December 1, 2025 5.0 a good one. have used the system for many years in multiple capacities with regards to membership and membership services Pros ease of use of the overall system. fairly easy to navigate. archive history is good and easy to use as well Cons some data from other systems does not always transfer over and this can create a problem when making sure data is current Review Source MA Mia A. Welcome Center representative Child Day Care Services Used the software for: 2+ years ### "Pretty good" April 14, 2025 5.0 pretty good overall, not alot of complaints Pros Easy to use, and can be used to do alot of things Cons it has an automated log out after a couple of minutes Review Source AR Allison R. YDP Child Day Care Services Used the software for: Less than 6 months ### "Very Easy to Use" June 26, 2025 5.0 I love working this software much better than the other one my company was running. Daxko Operations is much simpler to run and it isn't as intimidating as the other one. Pros I love how there is a comprehensive membership management software, childcare functions including authorized pick-ups with notifications for caregivers. Cons I find it difficult to build highly specific reports and workflows. There is also glitches and sometimes the software runs slow. Review Source NT Nai T. Welcome Center Representative Non-Profit Organization Management Used the software for: 1-2 years ### "Great update" April 21, 2025 5.0 very good and fast, its useful when needed Pros everything is easy to access, and the new update is self explanatory. Cons nothing major just the automatic log out if your not using it Review Source JD Julia D. Member Service Representative Health, Wellness and Fitness Used the software for: 2+ years ### "Daxko Operations Review " January 17, 2025 4.0 I have used daxko for many years with very few issues. I am able to navigate it quickly and efficiently now. It is easy to find people, make changes, take payments and many other things all in one database. Pros Daxko is easy to learn and overall user friendly. I was able to learn fast and everything is very clearly laid out so even if I'm not 100% sure I can easily find my way around to the function I am looking for. Cons Deleting or merging members can be challenging if we accidentaly duplicate or need to remove but, it doesn't happen often. Review Source Response from Daxko January 21, 2025 Hi Julia - thanks so much for taking the time provide feedback on using Daxko! I'll be sure to pass back your feedback on deleting and merging members to the product team. AS Andrea S. Youth Development Administrator Health, Wellness and Fitness Used the software for: 2+ years ### "Best platform!" January 16, 2025 5.0 I have been using Daxko Operations for three years and I've enjoyed it so much. I am glad the company I work for utilizes this platform. Pros How easy is it to access. I think when I was getting trained, I was able to easily pick it up and I really liked that. Cons There's nothing I dislike. I have never had problems with Daxko and I am so glad it is so easy to use. Review Source Response from Daxko January 21, 2025 Hi Andrea - thanks for providing feedback on the usability of Daxko Operations! We're so glad to hear that you've enjoyed using the platform for over 3 years. JP Jay P. COO Non-Profit Organization Management Used the software for: 2+ years ### "Daxko Support" January 17, 2025 4.0 Very positive, been using it for 20 plus years. Pros I like how we can utilize Daxko ops for all programs and membership. Very easy to navigate. Cons Only being able to see membership scans for the past 18 months. Review Source AZ Amy Z. Membership Services Director Non-Profit Organization Management Used the software for: 1-2 years ### "Happy Daxko user" October 30, 2024 5.0 Navigating through this site and the program set up process is much easier than previous software Pros The ease of being able to pull reports with adjusting data and exporting to excel files Cons That would most likely be dependant on my user settings and my access to all options in Daxko Switched from [CCC ONE](https://www.capterra.com/p/83656/CCC-ONE-Total-Repair-Platform/) The software was too old and outdated without current updates Review Source PH Pat H. Membership Rep Health, Wellness and Fitness Used the software for: 1-2 years ### "Pat's recommendations." October 14, 2024 4.0 Where did you come up with that name? I like Daxko, it's better than our old data base. It links with our other computers in house. It would be nice to link up to other Y's who have Daxko too. Then you could have a nation wide database, but show in different colors so you know who is your local member and who is nationwide member, visiting at this branch. Pros Like the photo area that is nice to put a decent photo to the information. Like the rows photos and being able to look back quickly for members to get information. When signing up members for an event (like swim lanes) you can click on all available to see where there is an open event. Like that the sign in area sings happy birthday to members. Also I like our check in area where you can see an enlarged photo of the member and any reservations they may have that day. Cons Would like the system to stay open longer. If you are not actively using the files it signs you out for security and you have to log in again. Also do not like having to change your password so often. Once every year would be ok. Don't like having to put youth members in without a adult's information. This is a pain. Review Source AP Ashley P. Donor Engagement Specialist Non-Profit Organization Management Used the software for: 2+ years ### "Daxko Review" February 10, 2025 5.0 Extremely enjoyable and thoroughly delightful. Pros Intuitive, accessible, and highly applicable. Cons Needing to search using the individual's last name. Review Source BW Brian W. Senior Program Director Health, Wellness and Fitness Used the software for: 2+ years ### "Daxko Operations Meet our Needs" January 17, 2025 4.0 Enjoy the experience using Daxko and easy to train others on the system. Pros Easiness of finding out information and programs within the site. Cons It would be nice to have more integrated capabilities when it comes to things like our app and other devices. Review Source Response from Daxko January 21, 2025 Hi Brian - we're glad to hear that Daxko is meeting your programing needs! Besides your app, what other devices are you looking to integrate with Daxko? HC Henry C. YMCA Health Coach and Front Desk Facilities Services Used the software for: 2+ years ### "Great overall software to use!" October 9, 2024 4.0 Great, usually works with no issue, easy to use for basic needs and to find out info when being front desk. Also allows to notify members in case of anything. Pros The ease of use, allowing to view areas where the members are able to be searched, appointments to be viewed and completed and to see who is in the branch or not. Cons The long animations when a member is first signing in, some things can be a bit hard to find but most is easy. Review Source MR Michael R. Membership Service Representative Health, Wellness and Fitness Used the software for: 6-12 months ### "A unique and easy experience " February 5, 2025 5.0 overall its an amazing system that be utilized for various platforms Pros I love the fluidity and ease of access on the programs and looking up member info and registrations. Cons what I would like more is to be able to create a list in the order of date of birth onto a excel sheet Review Source RC Roberta C. Admin Asst Facilities Services Used the software for: 1-2 years ### "Great Program" October 21, 2024 5.0 Excellent program , can see history of members - helps with keep us engage with our members Pros Help with communication as we cxan see notes that were left and know how to handle any issues Cons As long as its used properly there is no issues other than when maintenance is being done . Alternatives considered [Microsoft Viva Engage](https://www.capterra.com/p/227175/Yammer/) Reason for choosing Daxko Operations Our main program for the facility - Daxko operations makes checking people in an easy process Review Source Response from Daxko October 29, 2024 Hi Roberta - I appreciate you taking the time to provide this feedback! We're glad to hear our check in screens provide all the information your staff needs! LO Logan O. Membership Associate Health, Wellness and Fitness Used the software for: 1-2 years ### "Good Review" April 30, 2025 4.0 Pros I really enjoy how simply and organized everything is throughout the site. Cons Nothing that I can think of at the moment. Review Source ES Eloisa S. membership desk Non-Profit Organization Management Used the software for: 1-2 years ### "Daxko efficient way to serve members and staff." February 1, 2025 5.0 I never have a problem with daxko, the help section is easy to usre Pros I like the ease of learning how to use all the functions of operation that daxko has to offer. Cons I like daxko for all it offers , only complant is not getting enough training to learn more ways to do work efficiantly Review Source DS Devin S. Trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "Generally Pleased " February 3, 2025 5.0 Small learning curve to navigate, but otherwise smooth operation. Pros I like the ease of use and organization! Cons The only critique would be the password update requirement frequency, it should only be required when breached or requested. Review Source Similar Products Featured ## Related categories [Membership Management](https://www.capterra.com/membership-management-software/)[Club Management](https://www.capterra.com/club-management-software/)[Sports League](https://www.capterra.com/sports-league-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.