# Page 4 | Daxko Operations Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Daxko Operations the right Membership Management solution for you? Explore 180 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/268006/Daxko-Operations/reviews

---

Daxko Operations

4.5 (180)

[View alternatives](https://www.capterra.com/p/268006/Daxko-Operations/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated May 23rd, 2026

# Page 4 - Reviews of Daxko Operations

## Showing most helpful reviews

Showing 76-100 of 180 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AR

Adrian R.  
Member Services Representative  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "Daxko is Adaptable and Responsive"

October 30, 2024

5.0

Overall I have had a positive experience with Daxko Operations. It is meets my needs 99% of the time. It also changes to improve my user experience.

Pros

The relatively fast response to the needs of our organization and clear communication about upcoming changes.

Cons

Getting rosters for events is a little tricky and I wish there was a photo roster of past member access logs. This would help when trying to identify a guest by appearance in the event of an incident where they have not or cannot give their own name

Review Source

TB

Teresa B.  
Enhanced Membership Services and Event Planner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Daxko works well"

October 4, 2024

4.0

Three years in, satisfied with most applications

Pros

Ease of use; constant updates; continual training, proficient financial guidance

Cons

need for ability to quantities with unit entry as in sale of multiple items under person (not fast fee) or listing. Example: 10 costumes purchased by \[sensitive content hidden\] @ $10 each under Dance/dance Costume =$100

Review Source

LJ

Lynne J.  
Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Its Just Ok"

October 4, 2024

3.0

It is ok. I liked the software we used before better

Pros

I like the way Member search works. It's user friendly

Cons

not easy to follow account transactions.

Switched from

[ACTIVENet](https://www.capterra.com/p/115451/ACTIVE-Net/)

I am not sure was not my decision to make the switch.

Review Source

Response from Daxko

October 21, 2024

Hi Lynne - thanks for taking the time to provide this feedback. The product team always welcomes feedback on functionality - I will happily pass over specific feedback on how you wish the features displayed transactions - simply email it over to rachel.haney@daxko.com.

SS

Steven S.  
Front Desk  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Front Desk Review"

April 21, 2025

5.0

Daxko has been good to work within so far, a easy transition.

Pros

Easy Accessibility, quick processing, and easing inputting of information

Cons

Looks a little outdated, needs to look a little more sleek and modern.

Review Source

AV

Andrea V.  
Membership Specialist  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Its a breeze:)"

October 4, 2024

5.0

It is not intimidating like some programs...it makes sense! I also like the constant communication with the host.

Pros

User friendly and I feel like Daxko is constantly making updates only improving the program.

Cons

I like most everything and the fact that they keep updating it and making it more user friendly!

Review Source

JB

Jeremy B.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Daxko software is great "

August 19, 2024

5.0

Great software, pretty easy to learn and it is constantly being upgraded to improve the output that it's capable of.

Pros

It provides up to the moment information, so you know where your membership and program enrollment stands 24/7. Its web based so you can access it anywhere and it functions like MS Office, which is what I grew up on.

Cons

The product is a little bit more expensive that I would prefer.

Review Source

SH

Sherrie H.  
Membership Coordinator  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Comments on Daxko "

August 19, 2024

5.0

I find that I'm always learning something new, The main Gal @ Corporate really is the best leader that could be in the front line . She's great

Pros

Once you learn , the program is very easy to navigate

Cons

when someone is sent to R&D , they can still find a way to rejoin the Y.

Review Source

BJ

Bob J.  
Member Engagement Coordinator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "The customer information management standard at the Y"

July 27, 2024

5.0

Daxko is constantly working to evolve and improve the product. It serves our purpose well, and we are able to train new employees in its use with relative ease.

Pros

Daxko is a powerful tool for gathering information and keeping track of relationships with members over time.

Cons

I would like to see a more robust search function. Keywords, hashtags, advanced search abilities that can drill deeper than what is currently available.

Review Source

RD

RAQUEL D.  
Program Director  
Child Day Care Services  
Used the software for: 2+ years

### "Performance"

August 17, 2024

5.0

Excellent!!! I would recommend this to anyone in Childcare

Pros

Easy to use!!! I love that you can easily enroll children, make payments

Cons

None!!!! Daxko is easily the best tool for any childcare organization

Review Source

Response from Daxko

October 21, 2024

Thanks Raquel for providing this feedback - we're so glad to hear that Daxko is making your day to day easier!

JT

Jane T.  
Member Services  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Daxko at the YMCA"

July 22, 2024

5.0

Pros

98% of the time Daxko works great for what we need here at the YMCA. We can do Memberships, Maintenance, Hold forms, Cancel forms, etc.

Cons

Occasionally you will run into a quirk in the system when trying to do a draft maintenance or on an odd membership .

Switched from

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Made the switch to a better system than what we had. Works much better and we have had for years.

Review Source

CD

Colleen D.  
FRONT DESK ATTENDENT  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "great work"

August 20, 2024

5.0

i liked it and enjoy the easy usage. People made it easy

Pros

easy to use. overall a great experience. wooo

Cons

nothing. no complaints and easy to use. thumbs up

Review Source

aA

ashley A.  
Wellness center Mgr  
Hospital & Health Care  
Used the software for: 2+ years

### "Wellness center mgr"

August 12, 2024

5.0

I have had a really good experience using daxko over the last four years.

Pros

I like how easy it is to use. And when there is an issue, it is resolved really quick.

Cons

I cant really think of anything. Daxko is pretty user friendly.

Review Source

DW

Danielle W.  
Swim Team Sports Admin  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Player Space Review from YMCA"

July 25, 2024

5.0

Playerspace has been an essential piece to our sports program and we thoroughly enjoy using it

Pros

The ease of use and very easy to manage and create programs for our sports

Cons

there isnt much that i have found that we dont like

Review Source

PS

Pam S.  
Business Operations Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Daxko is a great product"

July 8, 2024

4.0

We have had the product since 2007 and love the flexibility it gives us to create programs and membership options. It flows well into Quickbooks and gives us the details we need.

Pros

Ease of use. Does multiple things for the business that help us keep control or our memberships, programs and finances. They listen and take requests for changes and upgrades.

Cons

Sometimes takes a while to get an answers from customer service. Added services can cost you extra monthly like Daxko Engage, etc.

Reason for choosing Daxko Operations

A lot of YMCA's had the product and we heard good things about Daxko.

Review Source

Response from Daxko

July 17, 2024

Hi Pam! Thank you for providing feedback about Daxko. We’re glad to hear you love the flexibility it offers for creating programs and membership options, and that it integrates well with QuickBooks.

DP

Daniel P.  
Member Services Associate  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Near perfection!"

August 21, 2024

4.0

To sum it all up Daxko had been stable and capable to work with new and existing members. I prefer Daxko over previous systems I have interacted with.

Pros

Consistency and accuracy of searching power.

Cons

Emails amongst other information prohibiting from creating a new account if its tied with an other account irrelevant to the person signing on as a new member. Also an occasional lag on searches.

Review Source

SL

Sarah L.  
Director of Mission Engagement  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Member Management Made Easy"

June 27, 2024

5.0

I have very much enjoyed Daxko Operations as our member management system and hope to do so for a very long time. I have seen many great improvements over even just the past year and look forward to see how it adapts and improves in the future.

Pros

Daxko Operations is a very intuitive system when it comes to member management. The member profiles are arranged well and information is where it makes sense to be. I appreciate the updates - constant improvement - and the knowledge articles when I am trying to figure something new out or how to make something happen.

Cons

The program setup and registration could be improved - most troubleshooting calls I get from our members is help getting into their online accounts and getting registered. While I understand it well, I frequently find myself explaining the process, which can be lengthy, to new members or community.

Review Source

Response from Daxko

July 29, 2024

Hi Sarah! Thank you for providing feedback about Daxko Operations. We’re glad to hear you enjoy our member management system and appreciate the improvements over the past year. I also appreciate your feedback on the regisration often being lengthy. If you haven't already, I encourage you to check out the new Child Profile Daxko launched this spring. This new feature helps reduce some questions in event registration and removes repetitive questions when a member registers for multiple programs.

CP

Carrie P.  
Membership Associate  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great System"

July 29, 2024

4.0

Pros

Daxko Operations is very easy to use. The help feature is great when you do not know how to do things.

Cons

The cash management system can be confusing.

Review Source

Response from Daxko

October 21, 2024

Hi Carrie - We appreciate you taking time to review Daxko Operations! We’re glad to hear you find the system easy to use and have recorded your feedback on the cash management system.

CM

Caleb M.  
MSA  
Philanthropy  
Used the software for: 2+ years

### "CMartin review"

August 14, 2024

5.0

Pros

everything is cut and dry and easy to follow

Cons

step by step procedures instead of one scroll-down window to register

Review Source

KS

Kendell S.  
Front Desk  
Child Day Care Services  
Used the software for: Less than 6 months

### "Easiest Website Ever!"

July 12, 2024

5.0

Daxko Operations has really helped our company flow easily with keeping data, memberships, payments all in order.

Pros

I started working the front desk at my childcare job about a month and half ago, and let me tell you this website was so easy to pick up on and learn! I had about an hour of training for 2 days total and was ready to start working by the third day! This websites layout is a work of wonders and is so easy to navigate through with little trouble.

Cons

I have no complaints, this website is really a big help when it comes to payments, memberships, registration, etc.!

Review Source

EO

Elijah O.  
Operations Associate  
Facilities Services  
Used the software for: 1-2 years

### "Good system just looks outdated"

August 5, 2024

5.0

Good, it works great and is easy to use but after a while its hard to look at.

Pros

Easy to understand, easy to use and maneuver

Cons

The UI i just looks outdated. maybe like add more customizable features

Review Source

Response from Daxko

August 26, 2024

Hi Elijah - thank you for taking the time to provide your feedback. We're glad to hear Daxko is easy to use and be on the lookout for some exciting UI changes coming to Daxko in the new future!

MT

Manuelita T.  
Front desk Associate  
Consumer Services  
Used the software for: 2+ years

### "Daxko rating "

July 19, 2024

5.0

With Daxko eight years, If I have a problem theirs I can troubleshot.

Pros

Very easy to use ,have troubleshooting, no problems

Cons

not having any issues, with Daxko, I open up every morning.

Review Source

CD

Cecil D.  
Manager On Duty  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Easy to Use and gets the job done!"

July 28, 2024

3.0

Easy of Use and finally stores the data well.

Pros

Easy to use and stores the data. I like that you can paste the photo in.

Cons

When running the listing of who has already checked in, it would be nice to have a sort option. Prefer to see sorted by newest checkin. When an update is done, show a small list of changes.

Review Source

Response from Daxko

October 21, 2024

Hi Cecil - Thanks for taking the time to provide your experience on using Daxko Operations. I'll be sure to pass along your feedback on the attendance tracker feature to the product team!

BT

Barry T.  
Membership Rep.  
Public Relations and Communications  
Used the software for: 1-2 years

### "Daxko is #1 but when the server goes down our job is 100x harder"

July 5, 2024

5.0

I use Daxko Operations and Engage everday i'm at work. Daxko server is down and we must write everything and every member on paper. Bad timing.

Pros

i never have an issue with Daxko and that is a great thing. Confidence

Cons

Sorry no cons for me! There nothing to complain about. Now knock on wood the server is down and we must write everything and every member on paper

Review Source

Response from Daxko

July 29, 2024

Hi Barry - Thank you for providing your feedback - we’re glad to hear you have confidence in Daxko Operations and Engage!

HS

Henry S.  
Member Services  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Use of Daxko"

June 30, 2024

4.0

I think that over all it has been very easy to use and the problems that we have had were corrected

Pros

Once it is set up the program is very easy to use and train others into using

Cons

Some of the format that the recodes are kept in could be made to be a little more user friendly.

Review Source

Response from Daxko

July 29, 2024

Hi Henry! Thank you for providing feedback about Daxko. We’re glad to hear that overall it has been easy to use and that the issues you encountered were corrected. It’s great to know that once set up, the program is user-friendly and easy to train others on.

LD

Lindsey D.  
Member Services Representative  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Reliable and Easy to Learn"

July 27, 2024

5.0

Pros

Easy to learn and teach others. The systems has continuous improvements that really aid in my job performance.

Cons

I do not have any cons at this time about my Daxko Operations.

Review Source

Similar Products

Featured

## Related categories

[Membership Management](https://www.capterra.com/membership-management-software/)[Club Management](https://www.capterra.com/club-management-software/)[Sports League](https://www.capterra.com/sports-league-software/)

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.