--- title: "Goldie Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Goldie the right Medical Spa solution for you? Explore 1172 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/268055/Goldie/reviews/" page_type: "reviews" language: "en" --- Goldie 4.8 (1172) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 29th, 2026 # Reviews of Goldie Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews LS Leah S Nail technicianConsumer Services, Self-employedUsed the software for: Less than 6 months. “The set out of the system for my clients when booking, it’s nice and simple and you can add photos to each category to make it easier for them.“ May 14, 2026 CR Chloe R beauty salonHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years. “The fact clients can’t have and use goldie as an application on their phone and see their appointments in one place“ February 11, 2026 EW Emma W Aesthetic practitioner lash and brow techHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “It’s quick and was an effortless transition my old software, it’s multiple payment options are great for offering clients more options, I was able to easily edit all automated client messages and this will no doubt help me massively in my business“ January 15, 2026 HM Hollie M Dog GroomerRetail, Self-employedUsed the software for: Less than 6 months. “However it’s annoying how the website link has to have Goldie before it as it doesn’t look like a proper website at the moment though its link.“ March 1, 2026 MS Mark S BarberBusiness Supplies and Equipment, Self-employedUsed the software for: Less than 6 months. “Scheduling and the booking it helps me to keep track everyone coming and going to be able to stay on top my business“ May 15, 2026 MK Mya K Nail techCosmetics, Self-employedUsed the software for: 1-2 years. “Finally, despite its appealing features, the lack of seamless integration with other tools I regularly use made the overall experience less efficient and a bit frustrating over time.“ May 24, 2026 af ashleigh f pet groomingVeterinary, Self-employedUsed the software for: Less than 6 months. “I really enjoy being able to book my appointments on there for my grooms and it allows me to see who the appointment is for and time and how long“ September 8, 2025 MK Mya K Nail techCosmetics, Self-employedUsed the software for: 1-2 years. “Additionally, the interface felt somewhat outdated and less intuitive than expected, making certain tasks more time-consuming than they should have been.“ May 24, 2026 ## Showing most helpful reviews Showing 1-25 of 1172 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Isis M. I. Founder and Managing Attorney Law Practice Used the software for: Less than 6 months ### "A real timesaver, and perfect for what I need!" January 22, 2020 5.0 With Appointfix, I can remind my clients and potential clients of their appointments with just a few taps. I get to go into the office already having a sense of who is coming and who will need to be rescheduled. No more calling them at 11:05 asking if they’re coming to their 11am appointment- I’ve confirmed it long before! Pros Allows for multiple texts per appointment, easily customizable and modifiable, multiple languages available, cost-benefit is outstanding, calendar sync- so much to love Cons Can’t use it on my computer (or, I haven’t yet found a way to do so) Alternatives considered [ReminderCall.com](https://www.capterra.com/p/161549/ReminderCall/)[GoReminders](https://www.capterra.com/p/154785/GoReminders/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Heymarket](https://www.capterra.com/p/167436/Heymarket/)[Appointment Reminder](https://www.capterra.com/p/154255/Appointment-Reminder/) Reason for choosing Goldie They offered the highest portion of necessary & desired features, and the greatest flexibility/customization, for the best price. Review Source SH Sarah H. Owner Veterinary Used the software for: 6-12 months ### "Great system " June 3, 2026 5.0 Love it , it works well. From the trial its been a god send to my business. Customers love it too and ae both find it easy Pros Easy to use and to link to my google diary. Customers finding it easy to book or request an appointment. . Great to just click in when on a call . Cons Only checkout , would like to have tick list Bacs cash or card Able to load a video amd multiple photos of dog aswell not just 1 photo Switched from [MoeGo](https://www.capterra.com/p/165732/MoeGo/) Im no longer mibile and needed something easier but with reminder texts Review Source KL Kimberly L. Practitioner Alternative Medicine Used the software for: Less than 6 months ### "Best Administrative Assistant Ever" June 23, 2026 5.0 Goldie has definitely given me a sense of relief knowing I dont have to keep track of everyrhing. The reminders keep me aware of whats coming up and makes my clients feel like they are getting personal treatment when they receive reminders from me. Pros I love this software because it keeps me on track. I am a 1 oerson operation, so I have to do it all. Having Goldie is like having an administrative assistant who never has to take a break, has personal issues that keeps them from being able to perform, but can be completely relied upon to maintain my schedule, client communications and reminders, marketing and payments. I can even use it to keep track of my personal schedule and put reminders in to pay bills, remember birthdays, etc. I have stopped using every other calendar and reminder app I have on my phone. Cons I have not found anything that causes me to say, "I love Goldie, except..." The app is super easy to use on my desktop, iPad and phone. Review Source JO Joe O. Owner Consumer Services Used the software for: Less than 6 months ### "Bad customer service " February 5, 2025 1.0 Not a great experience. I am going to have to use a different system as i feel if it takes this long to get in touch with a help team i wouldnt like my money going through them Pros Seems like a good system and i like the fact you can take deposits etc Cons Cannot get in touch with the help team at all have been having issues with payment and trying to get in touch with them for days. Alternatives considered [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Reason for choosing Goldie I thought it was geared more towards the hair and beauty industry but i am going to go back to square Review Source Response from Goldie February 6, 2025 Hello Joe, I am sorry you have been having trouble. Can you check your spam folder for our email responses? They would be from support@heygoldie.com or payments@heygoldie.com. We reply to every question - on average in under 2 working hours - but sometimes it can get caught in spam.  LS Leah S. Nail technician Consumer Services Used the software for: Less than 6 months ### "Fabulous, easy and efficient " May 14, 2026 5.0 I think it works super well, my clients love it and find it easy to get around, love that it links in with google reviews etc l. Pros The set out of the system for my clients when booking, it’s nice and simple and you can add photos to each category to make it easier for them. I like the texts and email updates/reminders for my clients. It’s easy to navigate and works very efficiently for me. Cons The deposit link doesn’t work when I send it over text message. It doesn’t send as a url for them to click on, it’s just in regular text. I would like a feature for my prices to rise from a certain date. I am raising my pricing in June but everyone who has booked for then it’s the same price as before. Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) The marketplace charges, plus they were starting to charge for a system that wasn’t as good Review Source Response from Goldie May 15, 2026 Thank you so much for taking the time to leave this review. We have shared the price increase feature request with the product team. For links being clickable, this is a security feature by the phone manufacturers. Usually being added as a contact makes it clickable but not always. It is something we are working to improve. TH Tina H. Cosmetologist Consumer Services Used the software for: Less than 6 months ### "One stop shop for cosmetologist and barbers. " April 20, 2026 4.0 I have had an excellent overall experience with Goldie. I have recommended it to a few other cosmetologist and barbers. One day a client wasn't able to book an appointment for some reason. The time slot was available but they weren't allowed to select it. The client reached out to me and I personally but it on my schedule. Pros I love how I can send out a link to clients so they can see when I'm available. No more back and forth. I really like the confirmation and reminders of appointments. It is nice that you can set it up to book appointments by other appointments. That way to don't have hours of down time when you first start out. Cons The only thing that I can say I dislike at this point is the price. Don't get me wrong it saves you time and everything is in one spot. Could there be an option like pro but for new business owners? For example, if you have under 50 clients pro is less expensive. I think I use most of the services available but I don't use it all that often since I don't have a huge clientele. Alternatives considered [Namely](https://www.capterra.com/p/143606/Namely/) Reason for choosing Goldie Goldie offered everything I was looking for and more Review Source MM Marisol M. Owner Cosmetics Used the software for: Less than 6 months ### "Wish it cover more features " June 4, 2026 4.0 Some what satisfied, I like the easy navigation and quick response when I run into issues, wish I could send marketing emails and text without extra payment Pros Easy to use for both business and clients I like that clienta are encouraged to leave reviews after receiving service Cons Not able to send email or text unless I pay extra for it. Glossgenius includes these features with paid plan Alternatives considered [Booksy Biz](https://www.capterra.com/p/142741/Booksy/) Reason for choosing Goldie Similar features as the one I was using after several years Switched from [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/) Price is continues to go up after a few months Review Source Response from Goldie June 5, 2026 Thank you for taking the time to leave this review. While we don't currently offer marketing emails, all of our transactional emails are free on all plans. On our paid plans you receive 500 - 1000 sms messages a month, depending on the plan. If you are seeing something differently please reach out to us at support@heygoldie.com - we want to make sure you are able to access your text messages. JD Jessica D. Dog groomer Consumer Services Used the software for: Less than 6 months ### "New Glodie member " May 6, 2026 5.0 Goldie is very user friendly, I enjoy that it can be colour coded to my liking. I can change prices per client per service and have clients book for them self. Pros I like that there is an email sent out to clients to prompt them to leave a review! I really enjoy hearing what my clients have to say. Cons What I liked least was I came over from another scheduling app and had to learn how to navigate Goldie. Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Fresha you had to check out clients before it sent out reviews and I didn’t want Fresha doing my book keeping in case it was messed up but I want my reviews. Review Source JA Jordan A. Window Tinter Automotive Used the software for: 6-12 months ### "I highly recommend Goldie to any business owner." May 12, 2026 5.0 So far my experience has been very positive. I run my tint business on Goldie and use it to schedule my appointments and automate my conversations with clients via text. Pros I love that it syncs with my Google Calendar so I’m able to see my personal and business appointments together at a quick glance. Cons The app can sometimes be a bit slow so I just close it and restart it and then it works just fine but that could also just be my phone. Alternatives considered [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Reason for choosing Goldie It was recommended to me and this checks most the boxes for my business Review Source KF Kitty F. Dog groomer Consumer Services Used the software for: Less than 6 months ### "Game changing " July 14, 2026 5.0 Game changing! It’s completely changed the way I work. I was worried I was missing people off the calendar and a couple times I did. Knowing you can have everyone’s booking at a touch of a button. People can pay deposits, for the appointment and more. For £30, it’s changed the whole game for me Pros It’s completely changed the way I work. I was worried I was missing people off the calendar and a couple times I did. Knowing you can have everyone’s booking at a touch of a button. People can pay deposits, for the appointment and more. For £30, it’s changed the whole game for me Cons So far so good. I don’t have anything negative. As a dog groomer maybe an option for two names (dog and owner)? Review Source JR Jenny R. Salon owner Cosmetics Used the software for: Less than 6 months ### "Fantastic and highly recommended " March 5, 2026 4.0 All in all I think they are great. My work life is easier now as it helps me loads in multiple different areas of the business. Showing me the statics of my salon too. Pros Goldie is the first ever system I have used to run my business and it’s made my life so much easier. Clients can now book there own appointments so no back and forth messages. It helps me with marketing and reminder messages to which is important for me. The interface for both me and the client is so easy. The fact it allows me to use klarna is a big thumbs up for my clients as it spends the costs for the client but I receive all the money. Now they have added the new schedule next appointment button at the checkout that’s so much easier to. Cons I don’t like the amount of time it takes for pay outs at the start. It is a long time to get a pay out especially when you need to order hair. Alternatives considered [Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[Timely](https://www.capterra.com/p/142756/Timely/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/) Reason for choosing Goldie There was various reasons split over the lot of them. This one came highly recommended to me by someone I know who uses it was the most important because I couldn’t find you online. But also the klarna aspect, being able to link with social media, client information, fast payout payment, the charges for using your system to process payments. Review Source Response from Goldie March 6, 2026 Thank you so much for leaving this review! We hear you on the first payout timing and our team is actively working on speeding up payouts for new users! LJ Lexie J. Beautician Cosmetics Used the software for: Less than 6 months ### "Goldie gets 10/10 from me!" March 5, 2026 5.0 10/10 I really love it! I think it’s so affordable and worth the pennies for what you get I wish it was shared more, compared to other systems it gives you the professional look of your own website that you can uniquely customise, all of my clients have give amazing feedback even those older ladies who aren’t on socials and devices the same as the younger demographic! Pros I love how clear things are from a provider and customer standpoint. This was a really big worry of mine as I’m dyslexic so I need things very visual and clear and Goldie is exactly that! Cons I struggled at the start with knowing I’d done everything correctly I had to Google some bits I’d like a tutorial I think to really go into depth for a beginner. Alternatives considered [Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/) Reason for choosing Goldie It was so much cheaper and I found more people I was following rated the website side of this app Review Source Response from Goldie March 6, 2026 Thank you so much or leaving this review and getting the word out about us! TS Tillie S. Aesthetics practitioner Health, Wellness and Fitness Used the software for: 6-12 months ### "Goldie app review! " November 28, 2025 5.0 Great customer service if I ever have any questions and user friendly app! I also think the pricing is very fair! Pros Goldie booking system has a really user friendly Lay out compared to other systems I tried as well as a free customised website which really helps clients when online booking! Cons I have nothing bad to say about the app, the pricing is fair and very user friendly! I haven’t had no issues! Alternatives considered [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Reason for choosing Goldie Because of the layout of the app was a lot easier to use for me and a lot more user friendly Switched from [Salon Booking System](https://www.capterra.com/p/166320/Salon-Booking-System/) The other booking system didn’t have text reminders and was a lot more expensive for less support on the app! Goldie has a lot more features including clients consent forms Review Source EC El C. Nail Technician Retail Used the software for: Less than 6 months ### "Best Move Ever!" November 16, 2025 4.0 It was definitely a learning curve moving from another booking system to Goldie but I can confidently say I’m very impressed with it. Pros The built in card payments is fantastic! The switch over process was quick and easy too. The customer service is impressive, any email I’ve sent was replied too so quickly with all my questions answers and any issues fixed. Cons I would like to have an invoice available that consolidates the months payments received and card fees paid, this was available with my last booking system. I do think that finding and navigating certain things in settings can be difficult, such as changing certain work days to add holidays. Alternatives considered [Fresha](https://www.capterra.com/p/142138/Shedul-com/)[Ovatu](https://www.capterra.com/p/132529/Ovatu-Manager/) Reason for choosing Goldie Recommendations from other nail techs who love Goldie Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) The hidden fees were becoming insane, then an added monthly fee was coming into play on top. Review Source Response from Goldie November 17, 2025 Thank you so much for the feedback. We would love to hear more about the consolidated invoice request. Can you email me at payments@heygoldie.com to discuss further. LM Lucy M. Nail tech Cosmetics Used the software for: Less than 6 months ### "Great app recommend for nail techs " January 15, 2026 5.0 So far I'm really enjoying it and my clients find it easy to use, it's been easy to sign up and navigate. Pros I love how it looks and the ease of using. I love that it is easy to edit and looks very professional. Cons Maybe more free themes. So of the free themes are a little bit basic. Would be nice if there were a few more options Alternatives considered [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Reason for choosing Goldie You were better in price and how it looked Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) This was a lot easier to use and looked better Review Source JT John T. Osteopathic Therapist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great booking app at a great price" June 9, 2025 5.0 9/10. It’s easy, convenient works amazing on the iPad and phone. Had very few issues. If you are not overly tech savvy or just starting a business and want to look at an organisation system. This is 100% it. Pros It’s extremely easy to just pick up, everything is pretty straightforward and obviously. That’s THE most important thing. Love how notes appear on the next booking as a reminder! Cons Not obvious how to scan/copy in forms. I’d love a Mac/pc version to accompany the mobile.. maybe there is I just haven’t explored it properly! Other than that I really can’t think of much. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing Goldie Cheaper and simpler to use, plus free trial Switched from [Jane](https://www.capterra.com/p/178984/Jane-App/) Expensive and too many unnecessary feature. Mobile support not great Review Source Response from Goldie June 10, 2025 Thank you so much for taking the time to leave such a positive review! We would love to hear more about you forms request if you can reach out to us at support@heygoldie.com HM Hollie M. Dog Groomer Retail Used the software for: Less than 6 months ### "Great service " March 1, 2026 5.0 Overall I am really pleased with Goldie, I am pleased with the website it offers along with the booking system is amazing, I love the add ons you can do. However it’s annoying how the website link has to have Goldie before it as it doesn’t look like a proper website at the moment though its link. Everything is amazing I have recommended it to many other groomers. Pros I love the message reminders you can do so easily and quickly and how you get notified to send them. Cons \-The fact you can’t add lunch breaks into the calendar. -that you can’t select a service to only be booked on certain days such as “full groom Saturdays only” Review Source Response from Goldie March 3, 2026 Thank you so much for the feedback. We have shared the request around services tied to dates with the product team. For lunch breaks - there are a couple of options to block the calendar. One of them is to adjust your working hours to have a break in the middle of it - but if you don't want that visible to customers you can also set a recurring personal event on the calendar (click the + in the bottom right corner - add "personal event" and then click add recurrence). This will make it so your calendar will not get booked during those times. Please do not hesitate to reach out to support@heygoldie.com with any questions. TC Tiffany C. Lead Esthetician Health, Wellness and Fitness Used the software for: Less than 6 months ### "Growing with Goldie!" June 4, 2026 4.0 I joined Goldie from the recommendation of an esthetician friend. All other booking sites just didn't seem to offer me what I wanted or that the value for their systems didn't seem feasible. I love that this system is so user-friendly and all in one. The site is easy to navigate and no extra fluff. I love that I'm able to troubleshoot in real time with someone and the team is very responsive. Pros It's user friendly and grows with me as I grow my business. I love that it has everything I need and then some to show me in what direction to go in. I do thing the investment into the PRO system will pay off in the long run. Appointment management is great and whenever I reach out for an issue, someone is always there to connect. Cons Seems like a new program, but that doesn't bother me at all. It's like we're learning issues along the way together. It makes me feel like I'm growing with Goldie, instead of already buying into a big corporate business. Review Source AP Aimee P. Pet Grooming Consumer Services Used the software for: 1-2 years ### "Goldie works great!" April 20, 2026 4.0 Loved it and never had any outages or issues. Free version, I had to send reminders myself. I left goldie to go to an all in 1 syatem. Pros The free version worked very well for what I needed when I was part time grooming. I was able to keep client info saved and never had any outages Cons It reminded me to send reminders, but I had to go send them myself. This was with the free version. So even with that I was forgetting or got too busy to send the reminders myself as i was working 2 jobs Alternatives considered [Pawfinity](https://www.capterra.com/p/142461/Pawfinity/)[MOGO](https://www.capterra.com/p/2336/MOGO-Cloud-Dental-Software/) Reason for choosing Goldie It had a free option at the time I had it Review Source AM Angela M. Esthetician Cosmetics Used the software for: 2+ years ### "Great overall app and cost effective " October 3, 2025 5.0 I originally started with appointfix app in 2020 for scheduling it was free and very basic. Since Goldie took over that app it has been one improvement after another. Pros Goldie is very user friendly. They have listened to the professionals who are using the app and have taken it from a basic scheduling app to everything I need and more! Cons When I sold my business, it was a long and somewhat frustrating ordeal to switch ownership. However when I relocated and started doing buisness again I went straight to Goldie! Review Source Response from Goldie October 7, 2025 Thank you so much for using Goldie! We are so happy to hear that we are growing in the right way to support your business. JM Jess M. Dog grooming Consumer Services Used the software for: Less than 6 months ### "Great service but small change wanted " May 21, 2026 5.0 It's a great service, have no issues at all so far except the layout of the diary page on the users side Pros Goldie is a great service really easy to set up and use, and love the 'price varies' feature, I checked out most of the other booking softwares and noone else was offering this, and as a business with bespoke prices for every service it really helped Cons I don't really like the layout of my diary on my side, I wish it was more easy to read at a glance instead of scrolling up and down to check a day and availability Switched from [Topline OS](https://www.capterra.com/p/10016736/Topline/) Their online booking option was awful to use Review Source HL Haelyn L. Hair Stylist Cosmetics Used the software for: Less than 6 months ### "Effortless Scheduling and Client Management" November 10, 2025 5.0 My overall experience with Goldie has been very positive. It’s reliable, easy to use, and has simplified so many parts of running my business — from booking to reminders to payments. It truly helps me stay organized and give my clients a smooth experience. Pros I really liked how user-friendly and organized Goldie is. It makes scheduling, reminders, and payments so simple — everything runs smoothly and saves me time with clients. Cons I didn’t dislike much, but sometimes the app can feel a little limited when it comes to personalizing things to fit my brand and client experience. Review Source Response from Goldie November 11, 2025 Thank you so much for taking the time to leave a review! MB Megan B. Beautician Cosmetics Used the software for: Less than 6 months ### "Best booking app for business owners in the beaty industry " January 15, 2026 5.0 I have only been using this app a few months ans unlike the others, this app has been the easiest and best one i have used. Pros This app is amazing!! The way it can colour-code for certain services really helps with booking people in. Its also great for sending messages to clients for reminders of their appointments. Its so easy to schedule clients in or even adjust appointments to suit your schedule. The payment process is so easy and reliable. Definitely great value for money i would recommend this app 100% for business owners. The privacy and security of appointments are secure and protected. Cons I dont like the fact you cant use paypal as a payment method rather than just bank cards. I think paypal would be a great option of payment also. Review Source BA Bailey A. Nail technician Cosmetics Used the software for: 6-12 months ### "Amazing app " January 7, 2026 5.0 It’s been great. Simple and easy. One app and done. It’s got everything I could need. Was even surprised to see and expenses tape that’s helpful to use! Pros It doesn’t take much time to learn, it’s pretty easy. I love how it helps with everything when building a business. Messages make it all easier as well as payments. I don’t need to have multiple systems to manage clientele. Cons There’s not much I don’t love. The only thing that can be difficult is it’s too easy to grab someone’s existing appointment and move it without remembering where it was originally. Review Source Response from Goldie January 8, 2026 Thank you so much for taking the time to leave such an amazing review! LR Lucy R. Hairdresser Health, Wellness and Fitness Used the software for: Less than 6 months ### "First time self employed love " September 25, 2025 5.0 Simple, effective and super helpful. As a first time goer at being self employed the Goldie appointment system has made it so easy for me. The fact they create a whole website for clients to book on at the price they charge is incredible. I am absolutely loving everything Goldie has to offer. Pros Easy to use Easy for clients Automated reminders are a God send Client details kept confidential Easy to book time off Easy to move or change appointments Love the review opportunities Great value for money Cons Could be more templates available for websites Can't change specific service timings for certain clients Alternatives considered [Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/) Reason for choosing Goldie Value for money, word of mouth recommended Review Source Response from Goldie October 15, 2025 Thank you so much for leaving a review. We would love to hear more about the service timing for specific clients. Can you reach out to us at support@heygoldie.com? ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.