# Page 3 | Goldie Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Goldie the right Medical Spa solution for you? Explore 1153 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/268055/Goldie/reviews

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Goldie

4.8 (1153)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 22nd, 2026

# Page 3 - Reviews of Goldie

## Showing most helpful reviews

Showing 51-75 of 1153 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DC

Daniela C.  
Nails  
Accounting  
Used the software for: Less than 6 months

### "The best lo mejor "

April 19, 2026

5.0

En general, mi experiencia con ha sido muy positiva. Es una herramienta práctica, fácil de usar y que realmente ayuda a organizar el trabajo diario. Aunque tiene algunos aspectos mejorables, cumple bien su función y aporta valor al flujo de trabajo.

Pros

Me gustó mucho lo intuitiva que es la plataforma y lo fácil que resulta empezar a usarla sin una curva de aprendizaje larga. También destaco la automatización de procesos, que ahorra tiempo, y la claridad en la gestión de tareas y comunicación con el equipo.

Cons

En algunos momentos puede sentirse limitada en opciones de personalización, y ciertas funciones podrían ser más rápidas o fluidas. Además, la integración con otras herramientas podría mejorar.

Review Source

TSS

Trenese Smith S.  
Hair Dresser  
Cosmetics  
Used the software for: Less than 6 months

### "Goldie 5 Star Review"

May 9, 2026

5.0

Overall, my experience with has been very positive. It made managing appointments, schedules, and client communication much easier and more professional. The app is simple to learn, convenient to use daily, and helpful for staying organized. I would recommend it to other beauty professionals or small business owners looking for an easy booking system.

Pros

What I liked most about was how easy it made scheduling and booking appointments. The app is very beginner friendly and helps keep everything organized in one place. I also liked the automatic reminders and messaging feature because it helped reduce no-shows and made communication with clients simple. It’s affordable for small businesses and saves a lot of time.

Cons

One thing I liked least was that some features are limited unless you pay for the upgraded version. Sometimes the app can feel a little slow or glitchy when updating appointments, and I wish there were more customization options for booking and client management.

Review Source

SJ

Sarah J.  
Salon Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Upgraded to Pro and really worth it! "

November 18, 2025

5.0

I started with the free version and ran out messages. This option was great otherwise but as I use the software to communicate with clients I needed this feature.

Pros

Easy scheduling and appointment management for clients that struggle with online booking. Colour coded services menu which is great for more visual people.

Cons

I was unable to remove the payment option from messages to clients. Clients are confused saying they don’t whether to pay online or not.

Switched from

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)

Easier for clients to use and less involved in initial set up.

Review Source

JT

John T.  
Osteopathic Therapist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great booking app at a great price"

June 9, 2025

5.0

9/10. It’s easy, convenient works amazing on the iPad and phone. Had very few issues. If you are not overly tech savvy or just starting a business and want to look at an organisation system. This is 100% it.

Pros

It’s extremely easy to just pick up, everything is pretty straightforward and obviously. That’s THE most important thing. Love how notes appear on the next booking as a reminder!

Cons

Not obvious how to scan/copy in forms. I’d love a Mac/pc version to accompany the mobile.. maybe there is I just haven’t explored it properly! Other than that I really can’t think of much.

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Reason for choosing Goldie

Cheaper and simpler to use, plus free trial

Switched from

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Expensive and too many unnecessary feature. Mobile support not great

Review Source

Response from Goldie

June 10, 2025

Thank you so much for taking the time to leave such a positive review! We would love to hear more about you forms request if you can reach out to us at support@heygoldie.com

YU

Yanisset U.  
Hairstylist  
Cosmetics  
Used the software for: Less than 6 months

### "Overall recommend over other booking apps"

November 10, 2025

5.0

So far I do enjoy using it. It's been easy. I've used square which I liked but was not as aesthetic as .

Pros

I like how easy it to use vs other platforms I've used. Everything is easy to change. I also like how fast I can communicate with customer service.

Cons

I don't like how long it takes to go into my bank account. I think it should give you an option of transferring it faster.

Alternatives considered

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Reason for choosing Goldie

Because i liked how it looked and it was easy to see how sent deposits

Switched from

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)

Too complicated. Couldn't see who gave me deposits with ease.

Review Source

Response from Goldie

November 11, 2025

Thank you so much for taking a time to leave a review. We do offer instant payouts along with our next business day payouts. Please reach out to payments@heygoldie.com so we can look at your account and see why you&nbsp;aren't seeing this.

RS

Reneasha S.  
Hairstylist  
Cosmetics  
Used the software for: 6-12 months

### "I love Goldie"

October 31, 2025

5.0

I love it. It has helped me keep track of my payment records and has made appointments scheduling easier for my clients

Pros

Being able to accept deposits and payments for appointments right on the app. I also like that I am able to customize my app.

Cons

I have not yet found anything I’m displeased with. When I figure out what I don’t like, I will get back with you on that.

Switched from

[StyleSeat](https://www.capterra.com/p/176521/StyleSeat/)

Styleseat has too many extra fees and a little pricey

Review Source

DM

Dj M.  
CEO, Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Really enjoying so far"

April 14, 2026

5.0

I am a budding freelancer and starting my business. has been a god send board, taking virtual and credit card payments. Set up a seamless in the execution is flawless.

Pros

makes it easy to track specialized inventory and bill customers. Recieving payments are lightning fast and Goldie ads a level of legitimacy for those starting out in business. Customers love the option to pay online.

Cons

Its not a huge deal at all, but the app could use a facelift with a default option thats not a calendar. I can see people confused as what to do.

Alternatives considered

[Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)

Reason for choosing Goldie

I heard how good the payments options were, and that it was easy to use.And fully customizable

Switched from

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

I wanted a better option with cheaper fees.That was not reliant on having an attachment

Review Source

ML

Morgan L.  
Nail technician  
Cosmetics  
Used the software for: Less than 6 months

### "ByMorgan review "

November 25, 2025

5.0

Very positive :) haven't had any issues, unsure whether I will set up payment options but nice to have the choice!

Pros

Was very easy to set up Clients have reported that it is nice to manage their appointments and having the option to pay Last system did not include text messages so that is nice

Cons

Not particularly a con, but I couldn't find the option to import from Salon IQ so had to manually import everything

Alternatives considered

[Timely](https://www.capterra.com/p/142756/Timely/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Reason for choosing Goldie

Easier to use, preferred actual face of the system

Switched from

[SalonIQ](https://www.capterra.com/p/128737/Salon-iQ/)

I left the salon I was working at so had freedom to choose which system I wanted

Review Source

LM

Lucy M.  
Nail tech  
Cosmetics  
Used the software for: Less than 6 months

### "Great app recommend for nail techs "

January 15, 2026

5.0

So far I'm really enjoying it and my clients find it easy to use, it's been easy to sign up and navigate.

Pros

I love how it looks and the ease of using. I love that it is easy to edit and looks very professional.

Cons

Maybe more free themes. So of the free themes are a little bit basic. Would be nice if there were a few more options

Alternatives considered

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Reason for choosing Goldie

You were better in price and how it looked

Switched from

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

This was a lot easier to use and looked better

Review Source

KW

Katie W.  
Dog Groomer  
Consumer Services  
Used the software for: Less than 6 months

### "Goldie Review "

March 20, 2026

5.0

Very good so far. Took a little time getting used to everything and where everything was on the app but I would definitely recommend it to anyone starting out a business

Pros

Very good value for money and gave me piece of mind regarding payment security when starting up my new business. I like that you can have everything you need in one place and it is easy to amend your website and booking system Starting a new business was extremely daunting and I didn't know where to start in terms of a website or client forms and helped me feel less overwhelmed and allowed me to enjoy setting up my business

Cons

Wish I could change the calendar to stay in monthly view and wish there were more dog grooming related forms such as grooming records and body maps which would be extremely helpful and more dog grooming related social media templates

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Goldie

Introductory offer was good & was recommended by a friend

Review Source

LR

Lucy R.  
Hairdresser  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "First time self employed love "

September 25, 2025

5.0

Simple, effective and super helpful. As a first time goer at being self employed the appointment system has made it so easy for me. The fact they create a whole website for clients to book on at the price they charge is incredible. I am absolutely loving everything Goldie has to offer.

Pros

Easy to use Easy for clients Automated reminders are a God send Client details kept confidential Easy to book time off Easy to move or change appointments Love the review opportunities Great value for money

Cons

Could be more templates available for websites Can't change specific service timings for certain clients

Alternatives considered

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Reason for choosing Goldie

Value for money, word of mouth recommended

Review Source

Response from Goldie

October 15, 2025

Thank you so much for leaving a review. We would love to hear more about the service timing for specific clients. Can you reach out to us at support@heygoldie.com?

SD

Sharmaine D.  
Nail tech  
Hospitality  
Used the software for: Less than 6 months

### "Positive review "

October 7, 2025

5.0

I have had a really positive time using compared to my previous booking system , it’s far easier for my clients to book in and the text messaging is amazing and easy to find

Pros

The text message reminders , also the free site !! All my clients have said it’s a easier system compared to my previous one

Cons

The least thing I like is I can’t use the expenses part unless I upgrade and pay £45 a month i think that feathers should come with the £25 option

Switched from

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Hidden fees and now asking for a monthly payment

Review Source

Response from Goldie

October 9, 2025

Thank you so much for taking the time to leave this review!

JM

Jess M.  
Dog grooming  
Consumer Services  
Used the software for: Less than 6 months

### "Great service but small change wanted "

May 21, 2026

5.0

It's a great service, have no issues at all so far except the layout of the diary page on the users side

Pros

is a great service really easy to set up and use, and love the 'price varies' feature, I checked out most of the other booking softwares and noone else was offering this, and as a business with bespoke prices for every service it really helped

Cons

I don't really like the layout of my diary on my side, I wish it was more easy to read at a glance instead of scrolling up and down to check a day and availability

Switched from

[Topline](https://www.capterra.com/p/10016736/Topline/)

Their online booking option was awful to use

Review Source

AS

Amy-Louise S.  
Dog groomer  
Veterinary  
Used the software for: Less than 6 months

### "Easy to use "

May 23, 2026

5.0

Saved me a lot of time booking and sending out reminders. Admin is now much easier to manage day to day.

Pros

Easy to use, has all the features I need and saves me time sending reminder texts etc out manually to clients.

Cons

Doesn't automatically text clients when I alter an appointment in the diary. I.E if I move the time up in my diary manually.

Alternatives considered

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)

Reason for choosing Goldie

I liked how it looked and how easy it was to use

Review Source

Response from Goldie

May 25, 2026

Thank you for taking the time to leave such an nice review.

EW

Emma W.  
Aesthetic practitioner lash and brow tech  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "The best booking system "

January 15, 2026

5.0

Amazing experience, fast effortless and so easy to use and customise! It’s great it comes with a mini website all built for you, I was up and running in a day and my clients love it

Pros

It’s quick and was an effortless transition my old software, it’s multiple payment options are great for offering clients more options, I was able to easily edit all automated client messages and this will no doubt help me massively in my business

Cons

No complaints at all it was a really seamless transition, much easier than I thought it would be and runs perfectly

Switched from

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

More payment options and options to customise my clients experience

Review Source

LB

Louise B.  
Beautician  
Cosmetics  
Used the software for: Less than 6 months

### "Love the app"

February 18, 2026

5.0

Great, I have had no problems at all with , the price is really good too, not as expensive as others and I’ve tried a few and this is definitely the best value

Pros

I love , it has a lot of features that help you with having a great booking system, it has the option to have online booking, messages your clients to remind them of their appointments

Cons

There’s nothing I don’t like about using , I have no cons at all about the app, I love it and would recommend to anyone

Switched from

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

It was too expensive and they had high fees

Review Source

Response from Goldie

February 24, 2026

Thank you so much for taking the time to leave this review! We really pride ourself on our value so we always appreciate when other people see it!

JA

Jessie A.  
Nail Technician  
Cosmetics  
Used the software for: Less than 6 months

### "Love Goldie"

September 22, 2025

5.0

I have liked my experience so far. It is great value for the price and certainly made my life easier to start my nail business. I highly recommend for new small nail businesses!

Pros

I liked that it had a free option to get a feel for it and determine if upgrading to a paid one is worth it or not! It is extremely beginner friendly and convenient for business just starting out and that dont want to commit to a monthly payment. The free version provided appointment scheduling, payment processing, messaging, and overall great scheduling for no cost! Truly a great platform for new businesses.

Cons

I disliked the small amount of customizability of the booking website through . I upgraded to the pro version and even then, there is little to no customizability for the booking website. Upgrading to pro plus is the only way to fully customize, but pro plus is more than what I need for my business.

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Goldie

The free starting plan was the most enticing part about . I liked being able to try it out and see what demand I had and whether or not I needed more than what the free version offered.

Review Source

Response from Goldie

September 23, 2025

Thank you so much for taking the time to leave a review!

JJ

Jazzlyn J.  
House cleaning  
Hospitality  
Used the software for: 1-2 years

### "Excellent addition to my business"

October 3, 2025

5.0

I love everything about . Goldie has added the spruce to my business, and it allows it to run smoother.

Pros

It allows my business to run smoother and allows my clients to book securely and professionaly. My clients enjoy the simple way of booking.

Cons

Sometimes my money takes days to deposit. Which sometimes causes a delay in my business operational and slows me down from paying employees.

Review Source

Response from Goldie

October 6, 2025

Thank you so much for taking the time to leave this amazing review!

BP

Bianca P.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Goldie review "

January 6, 2026

5.0

Overall a good experience with . Simple and easy to use features with the option of payment processing.

Pros

This program was easy to learn, secure and pretty good value. It had good features like easy appointment scheduling and client reminders.

Cons

customer service could be a little hard to get in touch with. It could use a few other updated features as well.

Review Source

Response from Goldie

January 7, 2026

Thank you so much for the review. I'm sorry you had issues getting in touch with Support in the past. We are always striving to improve our response time and will continue to do so. We would love to hear more about the features you would like to update. Please let us know at support@heygoldie.com.

AH

Alma H.  
Esthetician  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Literally the best highly recommend "

February 9, 2026

5.0

I’ve been using it for few weeks now and I couldn’t be happier with . I wish it had something to upload consent forms rather than creat them there but it’s totally fine !

Pros

I love the convenience it comes with both user and servicer end!! So easy to use and for the price so worth it !!

Cons

Literally everything is great I have no complaints so far. I love that it has tap to pay and buy now pay later options !!

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Goldie

offers afterpay where as square did not and a fellow user says Goldie is super easy to use

Review Source

GP

Gemma P.  
Esthetician  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "So far so good! "

August 23, 2025

5.0

So far very good, I would like a clearer view of my day/ week it seems a little squished and I would to have AI describe my treatements as standard without having to upgrade.

Pros

Its easy to book in an appointment, its very interactive and takes the stress away from organising and following up with clients due to the vast range of messages and reminders you can send.

Cons

When booking a follow up appointment for clients, there is no button to skip 3 weeks, 4 weeks etc this would be easier like fresha app

Alternatives considered

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Reason for choosing Goldie

seemed straight forward, easy to use and i like the feedback email settings and sms.

Switched from

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

It was better for reminders and sms messaging for deals etc.

Review Source

MB

Marius B.  
Hair colourist  
Retail  
Used the software for: Less than 6 months

### "Great design "

October 15, 2025

4.0

Its a little to early because i just start using the program, but so far im happy with the choice i made. Compare with other program i checked before i decided to choose this one, i think is one of the best

Pros

The layout of the program and the prompt answer when you have a question. A bonus is the fact you can use different colours for different types of appointments

Cons

The fact i cannot zoom in to see the whole day at once, and i have to scroll up and down to be able to see the whole day schedule

Switched from

[Inspire](https://www.capterra.com/p/195805/STX-Software/)

I use an iphone before, i switched to a Samsung and the program wasn't Android friendly

Review Source

Response from Goldie

October 16, 2025

Thank you so much for taking the time to leave a review!

AT

Anna T.  
Salon owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "My experience with goldie"

April 25, 2025

5.0

I have been using the app for some time now. I am very used to it. It has pros and cons but in overall experience i think it would be hard for me to go without it now.

Pros

I think the thing i like most about is easiness to set it up and tailor it to your needs however you like it.

Cons

What i did not like about is messaging. I find i can never get enough messages out of it. A little more would be usefull.

Review Source

Response from Goldie

June 4, 2025

Thank you so much for taking the time to leave a review!

GW

Genevieve W.  
Dog groomer  
Consumer Services  
Used the software for: Less than 6 months

### "Great scheduling app"

October 21, 2025

5.0

Not bad so far! Still figuring things out. I would say I am happy with the service as of now. I have not found any issues yet.

Pros

I use to schedule my dog grooming salon appointments. It's a very easy scheduling system and has lots of add on that help with marketing and customer organization.

Cons

The price tiers are not very inclusive. I would have to upgrade to a much higher tier to be able to take deposits from customers.

Switched from

[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

Reminders for customers is an important feature I need.

Review Source

Response from Goldie

October 24, 2025

Thank you for the feedback. We currently support deposits on the starter plan in most regions. Can you reach out to support@heygoldie.com and we can take a look at your account?

CB

Chelsea B.  
Beauty Therapist  
Consumer Services  
Used the software for: Less than 6 months

### "Highly recommend "

October 20, 2025

5.0

Pros

I've just made the switch from Fresha and so far so good. It's really easy to use, creates a small website looking booking system for you which looks great and was really easy to set up

Cons

No complaints as of yet but if I had to choose something it would simply be that when I book appointments my end then the client doesn't receive an option to pay deposit, only confirm or full payment

Switched from

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Fresha was becoming very costly and unfair

Review Source

Response from Goldie

October 24, 2025

Thank you so much for taking the time to leave such a positive review. We are glad to have you! I have shared your feedback on prompting for customer deposits on manually booked appointments with the team.

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