# Page 3 | Goldie Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Goldie the right Medical Spa solution for you? Explore 1129 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/268055/Goldie/reviews

---

Goldie

4.8 (1129)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 3 - Reviews of Goldie

## Showing most helpful reviews

Showing 51-75 of 1129 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LR

Lucy R.  
Hairdresser  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "First time self employed love "

September 25, 2025

5.0

Simple, effective and super helpful. As a first time goer at being self employed the Goldie appointment system has made it so easy for me. The fact they create a whole website for clients to book on at the price they charge is incredible. I am absolutely loving everything Goldie has to offer.

Pros

Easy to use Easy for clients Automated reminders are a God send Client details kept confidential Easy to book time off Easy to move or change appointments Love the review opportunities Great value for money

Cons

Could be more templates available for websites Can't change specific service timings for certain clients

Alternatives considered

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Reason for choosing Goldie

Value for money, word of mouth recommended

Review Source

Response from Goldie

October 15, 2025

Thank you so much for leaving a review. We would love to hear more about the service timing for specific clients. Can you reach out to us at support@heygoldie.com?

ML

Morgan L.  
Nail technician  
Cosmetics  
Used the software for: Less than 6 months

### "ByMorgan review "

November 25, 2025

5.0

Very positive :) haven't had any issues, unsure whether I will set up payment options but nice to have the choice!

Pros

Was very easy to set up Clients have reported that it is nice to manage their appointments and having the option to pay Last system did not include text messages so that is nice

Cons

Not particularly a con, but I couldn't find the option to import from Salon IQ so had to manually import everything

Alternatives considered

[Timely](https://www.capterra.com/p/142756/Timely/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Reason for choosing Goldie

Easier to use, preferred actual face of the system

Switched from

[SalonIQ](https://www.capterra.com/p/128737/Salon-iQ/)

I left the salon I was working at so had freedom to choose which system I wanted

Review Source

LM

Lucy M.  
Nail tech  
Cosmetics  
Used the software for: Less than 6 months

### "Great app recommend for nail techs "

January 15, 2026

5.0

So far I'm really enjoying it and my clients find it easy to use, it's been easy to sign up and navigate.

Pros

I love how it looks and the ease of using. I love that it is easy to edit and looks very professional.

Cons

Maybe more free themes. So of the free themes are a little bit basic. Would be nice if there were a few more options

Alternatives considered

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Reason for choosing Goldie

You were better in price and how it looked

Switched from

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

This was a lot easier to use and looked better

Review Source

AM

Ashawnte M.  
Owner  
Cosmetics  
Used the software for: Less than 6 months

### "Nailssssssss"

December 22, 2025

5.0

Amazing I love everything about goldie definitely recommend to several fellow new up and coming businesses

Pros

Everything about Goldie is amazing it helps me and my clients keep appointments organized and scheduled accordingly

Cons

Nonexistent I have no dislikes about Goldie everything is amazing definitely will continue using for my current and future business

Switched from

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)

Goldie is more price reasonable and has more and better features

Review Source

VP

Vicci P.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Excellent app"

October 1, 2025

5.0

Brilliant app, clients are impressed. User friendly. Love you get a little website. Clients can log in

Pros

Very user friendly, plenty of monthly texts for client. Multiple payment options. Love the look and feel of the app. Even imported my clients

Cons

Can't find anything yet. Ill be using more from tomorrow. So ill see how it goes. Seem great so far.

Alternatives considered

[SumUp](https://www.capterra.com/p/170673/SumUp-Air/)

Reason for choosing Goldie

Better functionality, deposits, reminders

Switched from

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

The charges were increasing and i was paying a lot

Review Source

Response from Goldie

October 7, 2025

Thank you so much for taking the time to leave a review!

KW

Katie W.  
Dog Groomer  
Consumer Services  
Used the software for: Less than 6 months

### "Goldie Review "

March 20, 2026

5.0

Very good so far. Took a little time getting used to everything and where everything was on the app but I would definitely recommend it to anyone starting out a business

Pros

Very good value for money and gave me piece of mind regarding payment security when starting up my new business. I like that you can have everything you need in one place and it is easy to amend your website and booking system Starting a new business was extremely daunting and I didn't know where to start in terms of a website or client forms and Goldie helped me feel less overwhelmed and allowed me to enjoy setting up my business

Cons

Wish I could change the calendar to stay in monthly view and wish there were more dog grooming related forms such as grooming records and body maps which would be extremely helpful and more dog grooming related social media templates

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Goldie

Introductory offer was good & Goldie was recommended by a friend

Review Source

EW

Emma W.  
Aesthetic practitioner lash and brow tech  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "The best booking system "

January 15, 2026

5.0

Amazing experience, fast effortless and so easy to use and customise! It’s great it comes with a mini website all built for you, I was up and running in a day and my clients love it

Pros

It’s quick and was an effortless transition my old software, it’s multiple payment options are great for offering clients more options, I was able to easily edit all automated client messages and this will no doubt help me massively in my business

Cons

No complaints at all it was a really seamless transition, much easier than I thought it would be and runs perfectly

Switched from

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

More payment options and options to customise my clients experience

Review Source

MB

Marius B.  
Hair colourist  
Retail  
Used the software for: Less than 6 months

### "Great design "

October 15, 2025

4.0

Its a little to early because i just start using the program, but so far im happy with the choice i made. Compare with other program i checked before i decided to choose this one, i think is one of the best

Pros

The layout of the program and the prompt answer when you have a question. A bonus is the fact you can use different colours for different types of appointments

Cons

The fact i cannot zoom in to see the whole day at once, and i have to scroll up and down to be able to see the whole day schedule

Switched from

[Inspire](https://www.capterra.com/p/195805/STX-Software/)

I use an iphone before, i switched to a Samsung and the program wasn't Android friendly

Review Source

Response from Goldie

October 16, 2025

Thank you so much for taking the time to leave a review!

JJ

Jazzlyn J.  
House cleaning  
Hospitality  
Used the software for: 1-2 years

### "Excellent addition to my business"

October 3, 2025

5.0

I love everything about Goldie. Goldie has added the spruce to my business, and it allows it to run smoother.

Pros

It allows my business to run smoother and allows my clients to book securely and professionaly. My clients enjoy the simple way of booking.

Cons

Sometimes my money takes days to deposit. Which sometimes causes a delay in my business operational and slows me down from paying employees.

Review Source

Response from Goldie

October 6, 2025

Thank you so much for taking the time to leave this amazing review!

JR

Jessica R.  
Independent Stylist  
Consumer Services  
Used the software for: Less than 6 months

### "The Best Booking App! "

July 6, 2025

5.0

My overall experience has been very good! Customer service has been amazing when needed! I have told several stylists about the app already. It’s truly a hidden gem!

Pros

I love the ease of use. It’s very user friendly. And does pretty much everything I need. I love that it can be used on multiple devices. It truly makes maneuvering from my suite and home so much easier. The AI generated descriptions are definitely one of my favorite features, because sometimes I really can’t find the write words!

Cons

Sometimes my confirmations texts don’t send the day before like I have it set up. So I have to manually send them. Also I wish that the AI generated descriptions were available to everyone, not just pro plus. I think it’s such an amazing feature I got to use during the trial. And now I can’t use it anymore because I’m not subscribed to pro plus.

Alternatives considered

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Comb](https://www.capterra.com/p/10024736/Comb/)[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)

Reason for choosing Goldie

I have tried both gloss genuis, Vagaro, and Comb. Nothing compares to the accessibility, user friendly, customer service, and price point of Goldie!

Review Source

Response from Goldie

July 7, 2025

Thank you so much for your feedback!

kF

kieran F.  
Driving instructor  
Education Management  
Used the software for: Less than 6 months

### "Good but could be better "

November 16, 2025

4.0

It’s a good app. It would only need a few adjustments to make it perfect. I made my suggestion but they did not take it onboard

Pros

Great for automated text reminders. Customers can book themselves in which is great. As a driving instructor I can have automated text messages sent to a student on the day of there test without me having to remember

Cons

The calendar is a bit messy. Also the only pay option is stripe which is way to expensive for a small business to pay. But I can work around that but when someone does pay me I can’t show paid on the calendar without it going through stripe. Which make it hard to remember who prepaid and who didn’t

Review Source

Response from Goldie

November 17, 2025

Thank you so much for the feedback. We would love to hear more about your thoughts on the calendar - please shoot us a note at support@heygoldie.com.

BP

Bianca P.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Goldie review "

January 6, 2026

5.0

Overall a good experience with Goldie. Simple and easy to use features with the option of payment processing.

Pros

This program was easy to learn, secure and pretty good value. It had good features like easy appointment scheduling and client reminders.

Cons

Goldie customer service could be a little hard to get in touch with. It could use a few other updated features as well.

Review Source

Response from Goldie

January 7, 2026

Thank you so much for the review. I'm sorry you had issues getting in touch with Support in the past. We are always striving to improve our response time and will continue to do so. We would love to hear more about the features you would like to update. Please let us know at support@heygoldie.com.

GM

Gaby M.  
Hairstylist  
Cosmetics  
Used the software for: Less than 6 months

### "Goldie is the best "

December 30, 2025

5.0

The best! The app in general is so easy to use and self explanatory. The monthly fee is affordable. I would totally recommend!!

Pros

Everything!!! Love it here, the best app out there. Better than square. Scheduling my clients is so easy

Cons

Love how clients can pay the transaction fee. Love how the booking part works, it’s so easy!! I just love it

Switched from

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

The transaction fee was too high and there was no way to charge that on too my clients

Review Source

IM

ISABEL M.  
esteticista  
Utilities  
Used the software for: 6-12 months

### "La mejor herramienta para cualquier negocio"

October 15, 2025

5.0

Aunque yo aun voy empezando mi negocio, lo mejor ha sido tener esta aplicacion, ella hace todo por ti.

Pros

Esta aplicacion es la mejor herramienta para mi negocio, ella hace todo por ti. Programa citas, envia recordatorios. los clientes pueden hacer sus citas online. Evita mensajes innecesarios. Es lo maximo!!

Cons

No tengo ninguna sugerencia para Goldie, esta aplicacion tiene todo lo que pudieras nececitar. Esta perfecta!!

Review Source

Response from Goldie

October 16, 2025

Thank you so much for leaving such a positive review!

AM

Anna M.  
Owner  
Individual & Family Services  
Used the software for: Less than 6 months

### "Great, no hidden fees"

November 7, 2025

5.0

Pros

My website looks professional. I like the product upsell after customers complete an appointment. It helps increase my sales and looks very clean and easy to use for my clients.

Cons

Can you add a rebook button after the appointment checkout is complete? It would make the booking process faster and improve customer experience.

Switched from

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

High commission for new customers xxxxxx

Review Source

Response from Goldie

November 10, 2025

Thank you so much for the feedback. We have shared the idea of a rebooking button with the product team. Thank you for passing it along!

MW

Melissa W.  
Head Spa Therapist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "5\* Very happy with the service from Goldie"

November 4, 2025

5.0

Very happy overall and can’t thank \[sensitive content hidden\] enough for all the help during a stressful time of changing booking systems.

Pros

I have recently joined Goldie and my favourite part so far has been the support from the engineer- \[sensitive content hidden\]. He has made the whole process so much easier, he’s professional, patient and nothing has been too much trouble. He imported everything over and is also working on my gift cards. Goldie is user friendly, great value for money and it is easy to schedule appointments and also manage them.

Cons

My least favourite is having to wait 2-3 working days for payments to be released but this is minor.

Switched from

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Because the fees from Fresha were crippling my small business

Review Source

AH

Alma H.  
Esthetician  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Literally the best highly recommend "

February 9, 2026

5.0

I’ve been using it for few weeks now and I couldn’t be happier with Goldie. I wish it had something to upload consent forms rather than creat them there but it’s totally fine !

Pros

I love the convenience it comes with both user and servicer end!! So easy to use and for the price so worth it !!

Cons

Literally everything is great I have no complaints so far. I love that it has tap to pay and buy now pay later options !!

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Goldie

Goldie offers afterpay where as square did not and a fellow user says Goldie is super easy to use

Review Source

GW

Genevieve W.  
Dog groomer  
Consumer Services  
Used the software for: Less than 6 months

### "Great scheduling app"

October 21, 2025

5.0

Not bad so far! Still figuring things out. I would say I am happy with the service as of now. I have not found any issues yet.

Pros

I use Goldie to schedule my dog grooming salon appointments. It's a very easy scheduling system and has lots of add on that help with marketing and customer organization.

Cons

The price tiers are not very inclusive. I would have to upgrade to a much higher tier to be able to take deposits from customers.

Switched from

[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

Reminders for customers is an important feature I need.

Review Source

Response from Goldie

October 24, 2025

Thank you for the feedback. We currently support deposits on the starter plan in most regions. Can you reach out to support@heygoldie.com and we can take a look at your account?

CB

Chelsea B.  
Beauty Therapist  
Consumer Services  
Used the software for: Less than 6 months

### "Highly recommend "

October 20, 2025

5.0

Pros

I've just made the switch from Fresha and so far so good. It's really easy to use, creates a small website looking booking system for you which looks great and was really easy to set up

Cons

No complaints as of yet but if I had to choose something it would simply be that when I book appointments my end then the client doesn't receive an option to pay deposit, only confirm or full payment

Switched from

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Fresha was becoming very costly and unfair

Review Source

Response from Goldie

October 24, 2025

Thank you so much for taking the time to leave such a positive review. We are glad to have you! I have shared your feedback on prompting for customer deposits on manually booked appointments with the team.

AH

Aveis H.  
Owner  
Cosmetics  
Used the software for: Less than 6 months

### "Overall great with one dislike "

September 24, 2025

5.0

Pros

Affordable. Easy to work with. Easy to manage. Will recommend to others in the beauty industry. 10/10

Cons

I don't like how it say that deposits can be transferred if a client cancels. Then I have to write in my policy that deposits cannot be transferred. Please remove that phrasing from the checkout process.

Switched from

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

Wanted to make booking looking more intriguing and easy to use for my clients and I.

Review Source

Response from Goldie

September 26, 2025

Thank you so much for taking the time to leave a review!

JH

Jess H.  
Sole trader  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Brilliant booking system! "

October 2, 2025

5.0

Very impressed, definitely the best value for the amount of features included. Very happy with the program

Pros

Very easy to set up with transferring clients data across & booking appointments in. The messaging options are very good and payments have been easy to use

Cons

I wish the payed appointments were more obvious on the calendar. My old system the changed colour so it was visually easy to see they had paid.

Switched from

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

The program was expensive and didn’t offer enough features for the price

Review Source

Response from Goldie

October 3, 2025

Thank you so much for taking the time to leave a review!

DF

Deidré F.  
Pet Groomer  
Veterinary  
Used the software for: Less than 6 months

### "Very pleased! Easy to use booking software"

May 19, 2025

5.0

Overall, Im have had a largely positive experience in using Goldie! I was pleasantly surprised at the automation provided.

Pros

The automation included within the software package is better than expected. The level of detail collected from a client when booking online is excellent!

Cons

Continued notification alerts without obvious what its about. Unclear what is required to complete set up to a 100% It woukd be ideal if there was an option to view the booking system step-by-step, from the client side.

Alternatives considered

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

Reason for choosing Goldie

Recommend by another pet groomer. I also likes the built in automation within the Goldie software

Review Source

Response from Goldie

June 4, 2025

Thank you so much for taking the time to leave a review. I believe the issue around the notification alerts has been fixed, but please let us know at support@heygoldie.com if it is still coming up.

KJ

Kyla J.  
CEO  
Cosmetics  
Used the software for: Less than 6 months

### "Best booking app ever"

September 16, 2025

5.0

My overall experience is 10/10. It's extremely easy to use. The transferring of my appointment firm my previous app was easy and they did all the work for it .

Pros

Goldie is as far the best booking app I ever used. It basically have everything I need to run my hair salon. I wish I knew about this app before all the apps I used since I've been in business. (6 years now). The features are on point and everything a salon need they got it. I'm extremely happy 😊 and excited to use this app for my business.

Cons

So far the only thing is merging app to social media and Google that I'm having a hard time with but besides that I enjoy it.

Review Source

Response from Goldie

September 17, 2025

Thank you so much for taking the time to write such a glowing review. If we can help connect your google account please reach out to us at support@heygoldie.com.

TF

Taylor F.  
Beautician and aesthetic practitioner  
Cosmetics  
Used the software for: Less than 6 months

### "New customer"

October 2, 2025

5.0

Pros

Very easy to navigate my way around , easy to add services. Self explanatory for clients to book their own appointments. Text message reminder service is an amazing feature. Great value for money as it also allows me to send payment links to clients and collect deposits.

Cons

I so far have had a very positive experience using goldie and have not come across any issues with the app.

Switched from

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Goldie was recommended to me by a friend and Fresha was introducing subscriptions

Review Source

Response from Goldie

October 3, 2025

Thank you so much! We are so happy you are enjoying Goldie.

CJ

Connor J.  
Car sales and detailing  
Automotive  
Used the software for: Less than 6 months

### "Great system "

October 8, 2025

5.0

Really easy to use, less hassle when using the online booking and they have made it really simple to use for clients.

Pros

Really easy to use, keeps my online booking very simple. I was using fresha but just felt like it was way to expensive for what it was.

Cons

I think when you make an appointment for a client it should automatically make them approve with card. I know they have it when they make and appointment but dose not seem to be the same for making booking for them.

Switched from

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Fresha is too expensive for the services they provide

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.