# Page 4 | Goldie Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Goldie the right Medical Spa solution for you? Explore 1151 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/268055/Goldie/reviews --- Goldie 4.8 (1151) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 22nd, 2026 # Page 4 - Reviews of Goldie ## Showing most helpful reviews Showing 76-100 of 1151 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MH Maria H. Licensed Nail Technician Consumer Services Used the software for: Less than 6 months ### "I enjoy using this program!" September 21, 2025 4.0 I like the help it brings me to schedule people and send out reminders. This makes my job a lot easier and makes me enjoy the program. Overall, it is a great program at a reasonable price. Pros The level of customization that you get for your services and website. As well as the ease of taking payments.I also like the schedule interface. Cons I have had issues with some people booking and the website not working. This is especially frustrating for my clients because I don’t want to have to make their experience any more complicated! Some things I feel like could be made simpler interface wise as well as not making the back button an exit button on Android. It gets quite annoying having to reopen the app everytime. Review Source Response from Goldie September 22, 2025 Thank you for taking the time to leave the review. We would love your feedback on interface - please send us a note at support@heygoldie.com. DM Dan M. Barber Health, Wellness and Fitness Used the software for: Less than 6 months ### "After 3 weeks of use" November 19, 2025 4.0 So far i was very excited about it. The more I’m using it the more glitchy things I’m running into, unfortunately. I can’t say for sure if I’m going to keep it Pros A lot of features I didn’t expect to see and all within the app rather than having to use the desktop version. Processing fees are good too Cons Its glitchy. Going to the help menu makes you continue a conversation versus allowing me to chat with AI assist. Someone who starts to book will remove that availability for much longer than 10min. They don’t book but it remains blocked for 30min to 1hr. This is making us lose money Switched from [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Looking for more features, such as add ons Review Source MW Melissa W. Head Spa Therapist Health, Wellness and Fitness Used the software for: Less than 6 months ### "5\* Very happy with the service from Goldie" November 4, 2025 5.0 Very happy overall and can’t thank \[sensitive content hidden\] enough for all the help during a stressful time of changing booking systems. Pros I have recently joined and my favourite part so far has been the support from the engineer- \[sensitive content hidden\]. He has made the whole process so much easier, he’s professional, patient and nothing has been too much trouble. He imported everything over and is also working on my gift cards. Goldie is user friendly, great value for money and it is easy to schedule appointments and also manage them. Cons My least favourite is having to wait 2-3 working days for payments to be released but this is minor. Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Because the fees from Fresha were crippling my small business Review Source SH Sophie H. Beautician Online Media Used the software for: Less than 6 months ### "Fantastic - good review " February 25, 2026 5.0 Amazing- set up my business account in literally a day. Easy to use and great options for all business areas . Pros Convenience - super easy to use set up in literally a day , easy to use for my customers also and good price. Cons theming. Other than that nothing else is a great app that I’d recommend to other people it’s great. Switched from [Booksy Biz](https://www.capterra.com/p/142741/Booksy/) is cheaper and no hidden fees on the booking app. Review Source JH Jess H. Sole trader Hospital & Health Care Used the software for: Less than 6 months ### "Brilliant booking system! " October 2, 2025 5.0 Very impressed, definitely the best value for the amount of features included. Very happy with the program Pros Very easy to set up with transferring clients data across & booking appointments in. The messaging options are very good and payments have been easy to use Cons I wish the payed appointments were more obvious on the calendar. My old system the changed colour so it was visually easy to see they had paid. Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) The program was expensive and didn’t offer enough features for the price Review Source Response from Goldie October 3, 2025 Thank you so much for taking the time to leave a review! AH Aveis H. Owner Cosmetics Used the software for: Less than 6 months ### "Overall great with one dislike " September 24, 2025 5.0 Pros Affordable. Easy to work with. Easy to manage. Will recommend to others in the beauty industry. 10/10 Cons I don't like how it say that deposits can be transferred if a client cancels. Then I have to write in my policy that deposits cannot be transferred. Please remove that phrasing from the checkout process. Switched from [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Wanted to make booking looking more intriguing and easy to use for my clients and I. Review Source Response from Goldie September 26, 2025 Thank you so much for taking the time to leave a review! MO Megan O. Medical Health, Wellness and Fitness Used the software for: Less than 6 months ### "Miss megan " May 2, 2026 5.0 Brilliant, even upgraded, so easy to use and helps customer with booking. Easy to navigate. Happy customers Pros I love how easy it's to navigate and for customers to book, happy customers and can give them notify for appointments Cons Customers can book 24/7 Clients can keep track as well as me and can access the appointment any time Review Source TF Taylor F. Beautician and aesthetic practitioner Cosmetics Used the software for: Less than 6 months ### "New customer" October 2, 2025 5.0 Pros Very easy to navigate my way around , easy to add services. Self explanatory for clients to book their own appointments. Text message reminder service is an amazing feature. Great value for money as it also allows me to send payment links to clients and collect deposits. Cons I so far have had a very positive experience using and have not come across any issues with the app. Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) was recommended to me by a friend and Fresha was introducing subscriptions Review Source Response from Goldie October 3, 2025 Thank you so much! We are so happy you are enjoying Goldie. BF Briana F. Nail Technician Cosmetics Used the software for: Less than 6 months ### "LOVE this platform!" June 12, 2025 5.0 I love this platform and recommended it to other service providers I know. The discounts on the card readers are amazing, along with the discount I received for signing up. Pros The ease and convenience of the app is my favorite! The app is super easy to use and makes booking my clients flawless. Cons The only thing I wish I could do is set specific times for clients to book instead of going by service time or every 30 minutes. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing Goldie The ease of the platform made it a no-brainer to choose . Switched from [Booksy Biz](https://www.capterra.com/p/142741/Booksy/) I felt like there wasn’t enough customization for me or my clients. Review Source Response from Goldie June 16, 2025 Thank you so much for taking the time to leave such a glowing review! DF Deidré F. Pet Groomer Veterinary Used the software for: Less than 6 months ### "Very pleased! Easy to use booking software" May 19, 2025 5.0 Overall, Im have had a largely positive experience in using ! I was pleasantly surprised at the automation provided. Pros The automation included within the software package is better than expected. The level of detail collected from a client when booking online is excellent! Cons Continued notification alerts without obvious what its about. Unclear what is required to complete set up to a 100% It woukd be ideal if there was an option to view the booking system step-by-step, from the client side. Alternatives considered [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Reason for choosing Goldie Recommend by another pet groomer. I also likes the built in automation within the software Review Source Response from Goldie June 4, 2025 Thank you so much for taking the time to leave a review. I believe the issue around the notification alerts has been fixed, but please let us know at support@heygoldie.com if it is still coming up. CJ Connor J. Car sales and detailing Automotive Used the software for: Less than 6 months ### "Great system " October 8, 2025 5.0 Really easy to use, less hassle when using the online booking and they have made it really simple to use for clients. Pros Really easy to use, keeps my online booking very simple. I was using fresha but just felt like it was way to expensive for what it was. Cons I think when you make an appointment for a client it should automatically make them approve with card. I know they have it when they make and appointment but dose not seem to be the same for making booking for them. Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Fresha is too expensive for the services they provide Review Source KT Kay T. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Honest review " December 5, 2025 5.0 Very good so easy to use, was very straight forward to set up, the buy now pay later feature is so useful Pros How easy it is to use, clients find it really easy too and our staff, I also like how clients can use buy now pay later Cons Haven’t found anything I don’t like yet, it’s so easy to use although I’ve not used all the features yet Review Source Response from Goldie December 8, 2025 Thank you so much for taking the time to leave a review! SL Sarah L. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "So happy I finally made the switch " June 20, 2025 5.0 Great overall experience. All positives on my end. I’m still yet to find anything I dislike or could suggest to improve on! Very happy customer. Pros I’ve used 3 booking systems since having my own business and I feel that is finally the right fit for me and my business. It’s easy to use and I’ve really enjoyed the features it offers. There is a lot more features included than others. And the price is more than affordable. All round happy customer! Cons I haven’t came across anything that I would say I dislike about . Even so anything to improve on. So far it’s been the booking system I’ve been searching for! Switched from [Treatwell](https://www.capterra.com/p/181827/Treatwell/) Pricing. Commission percentage taken from new customers. Review Source Response from Goldie June 23, 2025 Thank you so much much for taking the time to leave a review! KJ Kyla J. CEO Cosmetics Used the software for: Less than 6 months ### "Best booking app ever" September 16, 2025 5.0 My overall experience is 10/10. It's extremely easy to use. The transferring of my appointment firm my previous app was easy and they did all the work for it . Pros is as far the best booking app I ever used. It basically have everything I need to run my hair salon. I wish I knew about this app before all the apps I used since I've been in business. (6 years now). The features are on point and everything a salon need they got it. I'm extremely happy 😊 and excited to use this app for my business. Cons So far the only thing is merging app to social media and Google that I'm having a hard time with but besides that I enjoy it. Review Source Response from Goldie September 17, 2025 Thank you so much for taking the time to write such a glowing review. If we can help connect your google account please reach out to us at support@heygoldie.com. AM Arrabella M. Owner Consumer Services Used the software for: Less than 6 months ### "Definitely recommend!" June 24, 2025 5.0 Pros I like that offers the same features that every other premium grooming software offers at an even better price point than the rest. What particularly drew me to Goldie was that it's amazing for businesses just starting up, if you have a small clientele it's free! Cons The interface can be hard to navigate sometimes. The text messaging system is also a bit wonky but I'm not sure if this is within 's control. Alternatives considered [GrooMore](https://www.capterra.com/p/212228/GrooMore/)[MoeGo](https://www.capterra.com/p/165732/MoeGo/)[Groomer.io](https://www.capterra.com/p/276684/Groomerio/) Reason for choosing Goldie The price point was my biggest deciding factor as a new business. Switched from [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) It didn't offer features I needed, such as mass texting. Review Source Response from Goldie June 24, 2025 Thank you so much for taking the time to leave a review! TC Takhia C. Hairstylist Cosmetics Used the software for: 6-12 months ### "My Opinion on Goldie" March 25, 2025 5.0 My overall experience with has been a 9/10 for sure, it has made me want to take my business to a new level that is much more professionally ran. I would recommend Goldie to any business that needs to be able to push their work out, publish a website, and much more. Pros The thing I like most about is the fact that even if you're not a big business or don't have the money at first to pay for the Pro or Pro Plus plan Goldie booking software still allows you to use their platform to to further your business by allowing you to create a website, and much more by just using the free plan. Cons The thing that I liked the least about is the lack of having a source or channel that provides 24/7 support about payouts or etc whenever you need it. Another thing I don't like is how when you enable payments it's not much information about the payout schedule or the different methods that can be used for your payouts. Review Source Response from Goldie March 27, 2025 Hey Takhia - thank you so much time to leaving this review. We would love to hear more about the information you would like to see about payouts. If you could reach out to payments@heygoldie.com your feedback would be incredibly appreciated. LZ Li Z. Groomer Medical Practice Used the software for: Less than 6 months ### "Good App that suits your business and needs." January 1, 2026 5.0 Overall it’s a tool I use to remind myself the appointment everyday. So that I won’t forget a appointment and make the clients experience bad. Pros One of the main things I like about is that my customers can directly book on my free website from Goldie. Cons The transaction fees could be more friendly. 3.5% to charge card and another % to transfer to bank. It would be nice to have free transfers to bank. Review Source Response from Goldie January 5, 2026 Hello - thank you for taking the time to leave this review! For the transfer to the bank - there is only a fee if it's an instant transfer. The normal payouts are free. If you need help here - please let us know at payments@heygoldie.com. KD Kimberley D. Beautician Health, Wellness and Fitness Used the software for: Less than 6 months ### "KJD beauty " June 17, 2025 5.0 Fantastic couldn’t have gone with better people! It’s so useful and fulfils all your buisness needs!! Pros How easy it is to use and how simple it was to set up!! So convenient for all buisness necessities!! Cons Nothing!! has truly been phenomenal!! I’d say one thing I’d like is if the monthly subscriptions were a bit less as a small business owner sometimes it’s hard to keep up. Switched from [SumUp](https://www.capterra.com/p/170673/SumUp-Air/) SumUp wasn’t the best for my buisness and I had bad interactions with them they were not helpful at all. Review Source Response from Goldie November 24, 2025 Thank you so much for leaving this review! EB Ella B. Hair stylist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Amazing app" October 6, 2025 5.0 Amazing experience easy sign up and easy to manage everything I need to all in one place as well as my expenses Pros Easy to manage appointments as well as take deposits. I am able to send text to my clients when needed and also keep a professional look Cons I do not have many cons however would be nice if the clients could also have an app where they can manage their appointments Review Source Response from Goldie October 7, 2025 Thank you for taking the time to leave a review. While we don't have a client specific app right now, your clients have the option to manage their accounts online by going to https://book.heygoldie.com/client/. Feel free to reach out to support@heygoldie.com with any questions MB Mia B. Nail Artist Cosmetics Used the software for: Less than 6 months ### "CREATE AN ACC RN" November 14, 2025 5.0 I LOVE THIS WEBSITE, I have tried other websited but this one is by far the best not only to edit, add discounts, take payments, customize, but also all of the other little features it has like deposits and gift cards! Pros I love how easy this website is not only for me as the business owner side but from a client perspective it is so easy gk use ! Cons I wish that it would automatically ask for a deposit once I put in the clients phone number but instead i have to send a link after i put in their phone number. Review Source Response from Goldie November 17, 2025 Thank you so much! We are looking into making changes for manual deposits to make it easier - hopefully more to come here. TE Tiara E. Owner Consumer Services Used the software for: Less than 6 months ### "So far so good!" November 13, 2025 4.0 Pros I do like the fact that I’m able to take deposits without paying a month monthly fee(although I signed up for pro lol) before I could afford a pro I was definitely using this feature the most Cons Before we weren’t able to notate when we accepted cash payment, but this is gotten better with the addition of that option Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) More options on how to control how I receive my payments Review Source Response from Goldie November 14, 2025 Thank you for taking the time to leave a review! CR Chloe R. Nail Technician Cosmetics Used the software for: Less than 6 months ### "A beginner techs best friend! " May 22, 2025 5.0 is great, it’s really helped me keep me organised and stay on top of my appointments. It’s helped my clients to organise their appointments independently and lets me showcase what services are on offer to attract new clients. Pros As a beginner nail technician, has helped me kickstart my new career. It has meant that all the fuss with booking people in and taking deposits to secure my income is done for me. Cons As a beginner nail tech that is still building my client base, the costs can appear pricy when you’re not making a huge profit. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing Goldie There were more benefits to however Square is working with my bank which meant I could have saved money. Overall Goldie offered an all round package to suit all of my needs, as a customer, that comes as a priority over price. Review Source Response from Goldie May 27, 2025 Thank you so much for taking the time to write this review. We really appreciate your feedback KW Kathleen W. Massage therapist Cosmetics Used the software for: Less than 6 months ### "Goldie ease" March 14, 2026 5.0 It’s been great . I am not very tech savvy and I had no problems at all. Took no time at all to set up. Pros It was easy to set up and great customer service. Quick to respond and easy to understand. Very pleased . Cons Nothing yet. I have not experienced any problems or issues. Customer service has been great and easy to follow Review Source Response from Goldie March 16, 2026 Thank you so much for taking the time to leave this review! BS Britney S. Owner Cosmetics Used the software for: Less than 6 months ### "Esthetician review" May 5, 2026 5.0 Overall and amazing experience I’ve only had one problem but other than that I love using for my business Pros Easy scheduling, amazing organization, great appointment management, messaging clients is easier now Cons Appointment forms aren’t automatically shown to client after confirming their appointment would prefer if that was done Review Source Response from Goldie May 7, 2026 Thank you so much for the review. I have shared your feedback about requiring a form to be shown after booking with the product team as well. SP Shana P. Owner - Pet Sitter Veterinary Used the software for: Less than 6 months ### "A great booking app for professionals " December 10, 2025 5.0 So far it has been very easy to use. All of my complaints are minimal and I feel can be easily fixed. Pros Very easily learned, user friendly for clients and myself, the built in booking site is very convenient Cons Often times will glitch when trying to load the calendar. It won’t show appointments. I’ll have to force close the app and then reopen it several times in some cases. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.