# Page 4 | Goldie Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Goldie the right Medical Spa solution for you? Explore 1129 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/268055/Goldie/reviews

---

Goldie

4.8 (1129)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 4 - Reviews of Goldie

## Showing most helpful reviews

Showing 76-100 of 1129 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SL

Sarah L.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "So happy I finally made the switch "

June 20, 2025

5.0

Great overall experience. All positives on my end. I’m still yet to find anything I dislike or could suggest to improve on! Very happy customer.

Pros

I’ve used 3 booking systems since having my own business and I feel that Goldie is finally the right fit for me and my business. It’s easy to use and I’ve really enjoyed the features it offers. There is a lot more features included than others. And the price is more than affordable. All round happy customer!

Cons

I haven’t came across anything that I would say I dislike about Goldie. Even so anything to improve on. So far it’s been the booking system I’ve been searching for!

Switched from

[Treatwell](https://www.capterra.com/p/181827/Treatwell/)

Pricing. Commission percentage taken from new customers.

Review Source

Response from Goldie

June 23, 2025

Thank you so much much for taking the time to leave a review!

SH

Sophie H.  
Beautician  
Online Media  
Used the software for: Less than 6 months

### "Fantastic - good review "

February 25, 2026

5.0

Amazing- set up my business account in literally a day. Easy to use and great options for all business areas .

Pros

Convenience - super easy to use set up in literally a day , easy to use for my customers also and good price.

Cons

theming. Other than that nothing else goldie is a great app that I’d recommend to other people it’s great.

Switched from

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)

Goldie is cheaper and no hidden fees on the booking app.

Review Source

LZ

Li Z.  
Groomer  
Medical Practice  
Used the software for: Less than 6 months

### "Good App that suits your business and needs."

January 1, 2026

5.0

Overall it’s a tool I use to remind myself the appointment everyday. So that I won’t forget a appointment and make the clients experience bad.

Pros

One of the main things I like about Goldie is that my customers can directly book on my free website from Goldie.

Cons

The transaction fees could be more friendly. 3.5% to charge card and another % to transfer to bank. It would be nice to have free transfers to bank.

Review Source

Response from Goldie

January 5, 2026

Hello - thank you for taking the time to leave this review! For the transfer to the bank - there is only a fee if it's an instant transfer. The normal payouts are free. If you need help here - please let us know at payments@heygoldie.com.

CJ

Catrina J.  
Salon owner  
Cosmetics  
Used the software for: 6-12 months

### "Great app!"

May 11, 2025

5.0

Positive experience, good value for money for someone who is working on their own.

Pros

Easy for clients to use and to link to my instagram, very user friendly, easy to adjust prices or services

Cons

Not many negatives, maybe it’s not as easy to adjust timings as I’ve experienced with other apps

Switched from

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)

As someone working on their own it was just far too expensive for me, I also work part time so wasn’t using it enough

Review Source

Response from Goldie

May 12, 2025

Thank you for feedback. We would love to hear more about making adjusting our timing easier if you can reach out to us at support@heygoldie.com.

KT

Kay T.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Honest review "

December 5, 2025

5.0

Very good so easy to use, was very straight forward to set up, the buy now pay later feature is so useful

Pros

How easy it is to use, clients find it really easy too and our staff, I also like how clients can use buy now pay later

Cons

Haven’t found anything I don’t like yet, it’s so easy to use although I’ve not used all the features yet

Review Source

Response from Goldie

December 8, 2025

Thank you so&nbsp;much for taking the time to leave a review!

EB

Ella B.  
Hair stylist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Amazing app"

October 6, 2025

5.0

Amazing experience easy sign up and easy to manage everything I need to all in one place as well as my expenses

Pros

Easy to manage appointments as well as take deposits. I am able to send text to my clients when needed and also keep a professional look

Cons

I do not have many cons however would be nice if the clients could also have an app where they can manage their appointments

Review Source

Response from Goldie

October 7, 2025

Thank you for taking the time to leave a review. While we don't have a client specific app right now, your clients have the option to manage their accounts online by going to https://book.heygoldie.com/client/. Feel free to reach out to support@heygoldie.com with any questions

CR

Chloe R.  
Nail Technician  
Cosmetics  
Used the software for: Less than 6 months

### "A beginner techs best friend! "

May 22, 2025

5.0

Goldie is great, it’s really helped me keep me organised and stay on top of my appointments. It’s helped my clients to organise their appointments independently and lets me showcase what services are on offer to attract new clients.

Pros

As a beginner nail technician, Goldie has helped me kickstart my new career. It has meant that all the fuss with booking people in and taking deposits to secure my income is done for me.

Cons

As a beginner nail tech that is still building my client base, the costs can appear pricy when you’re not making a huge profit.

Alternatives considered

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

Reason for choosing Goldie

There were more benefits to Goldie however Square is working with my bank which meant I could have saved money. Overall Goldie offered an all round package to suit all of my needs, as a customer, that comes as a priority over price.

Review Source

Response from Goldie

May 27, 2025

Thank you so much for taking the time to write this review. We really appreciate your feedback

KD

Kimberley D.  
Beautician  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "KJD beauty "

June 17, 2025

5.0

Fantastic couldn’t have gone with better people! It’s so useful and fulfils all your buisness needs!!

Pros

How easy it is to use and how simple it was to set up!! So convenient for all buisness necessities!!

Cons

Nothing!! Goldie has truly been phenomenal!! I’d say one thing I’d like is if the monthly subscriptions were a bit less as a small business owner sometimes it’s hard to keep up.

Switched from

[SumUp](https://www.capterra.com/p/170673/SumUp-Air/)

SumUp wasn’t the best for my buisness and I had bad interactions with them they were not helpful at all.

Review Source

Response from Goldie

November 24, 2025

Thank you so much for leaving this review!

LD

Lisa D.  
Dog groomer  
Consumer Services  
Used the software for: Less than 6 months

### "Great booking software"

June 26, 2025

5.0

So far so good, very pleased with the service. The team have been super helpful with any technical queries I’ve had and responded same day.

Pros

Easy to set up, very user friendly. I love that texts come from your own number - I’ve had no shows previously that “replied to a no reply text” and obviously you can’t do anything about that.

Cons

There are some extra features that would be useful including drag and drop and the ability to customise your website a bit more

Alternatives considered

[Tuft](https://www.capterra.com/p/268061/Tuft/)[Savvy Pet Spa](https://www.capterra.com/p/183787/Savvy-Pet-Spa/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Reason for choosing Goldie

I tried them all, none of them were simple, cost effective and had the features I wanted

Review Source

Response from Goldie

June 27, 2025

Thank you so much for taking the time to leave this review!

DJ

Dalyzia J.  
Boss mama  
Cosmetics  
Used the software for: Less than 6 months

### "Best booking site"

September 19, 2025

5.0

My overall experience with Goldie has been excellent. The platform is reliable, easy to navigate, and makes managing appointments much more efficient.

Pros

I liked how simple and user-friendly Goldie is. Booking only took a few steps, and everything was very clear.

Cons

What I don’t like is how there’s not an option to do split payments when I have clients who have cash and card

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

The reason I switched was bc isn’t the booking site for me anymore

Review Source

Response from Goldie

September 22, 2025

Thank you so much for taking the time to leave a review

PZ

Patrick Z.  
Owner  
Utilities  
Used the software for: Less than 6 months

### "Goldie locks in for success!"

January 11, 2025

5.0

Took a little getting used to, but overall, I can see how this app will help me stay organized. I’m excited to see the growth of the app as they listen to the consumers on how to make it even more customizable to different industries.

Pros

The reminders option is great, I love how the app reminds me to send out messages to my clients at a set time of my choosing.

Cons

That client notes are not hidden from customer. Also, it would be great to have more options for reminder dates (3,6,9 month intervals as opposed to 1 year.

Switched from

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

Cost was a main factor. I didn’t need the vast tools that House Call Pro offers as a sole business owner and operator and Goldie provided me with everything I needed to get the job done and it keeps things simple.

Review Source

Response from Goldie

January 13, 2025

Thank you for taking the time to leave a review. Your clients shouldn’t be able to see the notes - please reach out to us at support@heygoldie.com so we can look at your account setup.

MB

Mia B.  
Nail Artist  
Cosmetics  
Used the software for: Less than 6 months

### "CREATE AN ACC RN"

November 14, 2025

5.0

I LOVE THIS WEBSITE, I have tried other websited but this one is by far the best not only to edit, add discounts, take payments, customize, but also all of the other little features it has like deposits and gift cards!

Pros

I love how easy this website is not only for me as the business owner side but from a client perspective it is so easy gk use !

Cons

I wish that it would automatically ask for a deposit once I put in the clients phone number but instead i have to send a link after i put in their phone number.

Review Source

Response from Goldie

November 17, 2025

Thank you so much! We are looking into making changes for manual deposits to make it easier - hopefully more to come here.

KB

Kathy B.  
Stylist  
Cosmetics  
Used the software for: Less than 6 months

### "Goldie booking Calendar "

April 7, 2025

4.0

I have only been using it for a month, but I have found it to be very helpful

Pros

The ease with which I can book appointments, create services.

Cons

Pay $200 for Pro plus, and then they want more money to use the expense section

Alternatives considered

[MSP Manager](https://www.capterra.com/p/242257/MSP-Manager/)

Reason for choosing Goldie

I liked the layout of the app and how easy it was to understand

Review Source

Response from Goldie

June 4, 2025

Thank you so much for taking the time to leave a review!

TE

Tiara E.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "So far so good!"

November 13, 2025

4.0

Pros

I do like the fact that I’m able to take deposits without paying a month monthly fee(although I signed up for pro lol) before I could afford a pro I was definitely using this feature the most

Cons

Before we weren’t able to notate when we accepted cash payment, but this is gotten better with the addition of that option

Switched from

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

More options on how to control how I receive my payments

Review Source

Response from Goldie

November 14, 2025

Thank you for taking the time to leave a review!

IA

Izzy A.  
Nail tech and lashes  
Cosmetics  
Used the software for: Less than 6 months

### "Perfect i recommend "

June 13, 2025

5.0

I love that my clients get instant reminders and instant messaging. I love that my clients are able to get those messages to remind them about their appointment and they’re able to confirm as well.

Pros

The site set up and i find everything really easy i think i would not change this app i am keeping it

Cons

Everything is perfect i Nothing to say about this app it’s perfect. There’s nothing I would change. The only thing that I would like to see is that my clients can use a credit card without drafting the money unless it don’t show.

Switched from

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)

To much glitching app was horrible. I wish they did better.

Review Source

Response from Goldie

June 23, 2025

Thank you so much for the feedback. We are currently working on enhancements to our no-show protection options so stay tuned!

KM

Keira M.  
Dog groomer  
Veterinary  
Used the software for: Less than 6 months

### "New business success "

April 1, 2025

5.0

It’s been great, I’m a new business owner and this is all new to me I was worried with all the confusing soft wear but this app is so porfecinal and easy for me to use and for my clients so far

Pros

I love how easy it is to use and adjust your appointment and how easy it is for customers to use. It looks professional and is pretty easy to use.

Cons

I use the app for my dog grooming business. It only has the client as in the owners profile. I think it could be handy to have the dog profile like along with the owner. Not sure if that possible or easy. It would be great to know the age, breed, and other info on the person profile. At the min if have that in the form they have to fill out but some people have more than one dog.

Review Source

HS

Harmony S.  
Hair Braider  
Cosmetics  
Used the software for: 1-2 years

### "I Love Goldie"

March 19, 2026

5.0

Been with Goldie for awhile and wouldn’t use any other booking site. All the other sites are complicated

Pros

I just love it. Makes my life as a hairstylist a lot easier with the press of a button. Organized, simple and inexpensive

Cons

Nothing. There is nothing I can complain about with Goldie. Won’t use any other booking site . Thank you Goldie

Review Source

BL

Bree L.  
Nail tech  
Consumer Services  
Used the software for: Less than 6 months

### "The app is nice "

August 28, 2025

5.0

Overall I’ve had a good experience with this app. Easy for customers easy for me. And it’s reasonably priced

Pros

The app is very helpful and easy to use, customers service was very helpful and responded in a timely manner

Cons

New to booking apps I had to play around with it quite a bit but the overall experience is pretty good

Switched from

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

Someone recommended this app and I saw it had more features for less the price

Review Source

SP

Shana P.  
Owner - Pet Sitter  
Veterinary  
Used the software for: Less than 6 months

### "A great booking app for professionals "

December 10, 2025

5.0

So far it has been very easy to use. All of my complaints are minimal and I feel can be easily fixed.

Pros

Very easily learned, user friendly for clients and myself, the built in booking site is very convenient

Cons

Often times will glitch when trying to load the calendar. It won’t show appointments. I’ll have to force close the app and then reopen it several times in some cases.

Review Source

JD

Jerilynn D.  
Owner  
Cosmetics  
Used the software for: I used a free trial

### "Making my life easy! "

October 27, 2025

5.0

I overall enjoy the app has made it very easy for me to manage my business and give me more freedom with my family instead of being glued to my phone.

Pros

I really like the appointment and scheduling management features, but I especially enjoy the expense tracking.

Cons

I wish the products feature allowed you to add variations. For example, if you sell hair extensions, you’d need to list different lengths as options.

Switched from

[PocketSuite](https://www.capterra.com/p/151558/PocketSuite/)

Need something easy to use like creating forms.

Review Source

MC

Meagan C.  
Owner Trainer esthetician  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Enjoying the Goldie experience "

June 12, 2025

5.0

I like the system still getting used to it and learning how to maneuver and control and manage it, not as simple as others with touching the schedule screen.

Pros

I liked the free trial and I like the look of it I hope I can continue to enjoy the experience with no problems or issues ❤️

Cons

I want you all to form something that’s a little easier to just press the dates instead having to go back to the schedule.

Switched from

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)

It just stopped working due to fraud that wasn’t my fault.

Review Source

Response from Goldie

June 16, 2025

Thank you so much for taking the time to write a review. We would love to hear more about the navigation issues you are running into. Can you reach out to us a support@heygoldie.com to tell us more?

SGG

Samie G G.  
Pet Groomer  
Individual & Family Services  
Used the software for: Less than 6 months

### "New business and start up as a Groomer"

September 20, 2025

5.0

Easy and straight forward which is much needed as I navigate my new career as a sole trader. Gives a really good, professional impression to my new clients as well as my old

Pros

Scheduling of clients in clear colour coding, client reminder and billing option. Really enjoying the bright graphics and professional overall look of my booking system.

Cons

Paying for goldie seems to have gone straight through to Apple Pay rather than having a choice of payment method and I would have preferred my business account to be used but no option to switch, wasn’t clear.

Review Source

Response from Goldie

September 22, 2025

Thank you for taking the time to leave a review.&nbsp; If you purchase through Apple, there&nbsp;isn't a way to change your credit card - but if you reach out to support@heygoldie.com we can walk you through how to cancel the apple subscription and pay through the web.

JC

Jay C.  
Salon Owner or Beautician  
Cosmetics  
Used the software for: Less than 6 months

### "Review of Goldie!"

November 5, 2025

5.0

Pros

The easiest booking system to navigate for myself and my clients, looks really professional and works really well for my business.

Cons

Nothing!! Goldie is a really good choice of booking system! I can’t fault anything about it, both myself and clients love it

Switched from

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Charging hidden fees, no care for customers

Review Source

Response from Goldie

November 11, 2025

Thank you so much!

CH

Christy H.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Time is money!!! "

June 25, 2025

5.0

I’ve been very pleased with the app thus far. I chose the pro, I’m still learning everything that it can do, but for a beginner I’m very pleased with what I have experienced so far. Great job !!

Pros

I love the time I save emailing clients to remind them of their upcoming appointments, instead of me every evening looking at my books to send out individually

Cons

I would like to just send a link to their phone to be able to fill out intake form, not everyone likes to disclose their email

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Weebly](https://www.capterra.com/p/246168/Weebly/)

I switched because Goldie offered me more that I was looking for in an app

Review Source

Response from Goldie

June 26, 2025

Thank you for taking the time to leave a review!

RL

Regina L.  
Dog Groomer Owner  
Veterinary  
Used the software for: Less than 6 months

### "Amazing Software deserves a try! "

April 10, 2025

5.0

Pros

It’s a super easy software that is straightforward for the owner and the customers! I love it I’m so glad that I took a chance with this software it’s really made a huge difference for my business in every way!

Cons

I’m a pet groomer and if there could be a place in the customer profile where you can add the pets name and owners name and breed of dog would be a good addition to software but I’m not complaining because everything else in software is amazing maybe this can just be a future upgrade you guys can do but til then I am extremely satisfied!

Switched from

[Pawfinity](https://www.capterra.com/p/142461/Pawfinity/)

The sending messages to customers were extremely difficult to send out and it was very frustrating and not user friendly

Review Source

Response from Goldie

June 4, 2025

Thank you so much for taking the time to leave a review! We are actively looking at letting you add more information about pets so stay tuned!

Talk to a Capterra advisor for free and get results within 15 minutes.