# Page 8 | Goldie Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Goldie the right Medical Spa solution for you? Explore 1129 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/268055/Goldie/reviews

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Goldie

4.8 (1129)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Goldie

## Showing most helpful reviews

Showing 176-200 of 1129 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MS

Maddison S.  
Beauty therapist  
Cosmetics  
Used the software for: Less than 6 months

### "Really good booking app!"

August 25, 2024

4.0

It’s been really good! I had to make a new account as I somehow managed to make the first one wrong. But my experience has been really good.

Pros

It’s easy to use & clients find it easy to book in! It’s helped me gain more clients I really like using Goldie!

Cons

Payments take a few days to come out which is a little annoying but it doesn’t really bother me too much.

Review Source

Response from Goldie

September 2, 2024

Thank you so much for leaving a review. Your payments should be received the next business day - if you reach out to payments@heygoldie.com we can take a look at your account to see what is delaying it.

CB

Charise B.  
Owner  
Cosmetics  
Used the software for: Less than 6 months

### "Newbie to Goldie"

August 14, 2024

4.0

Good, I will recommend the app to others

Pros

Appointment confirmation and reminders that are automatically sent

Cons

Still unsure how to mark a "no show" on the app

Review Source

Response from Goldie

August 21, 2024

Thank you for taking the time to write a review. To mark an appointment as a no show - open the appointment and click on the appointment status at the top of the screen (by default the status is "upcoming"). When you click on that you will be prompted to change the status - including to No Show. When you mark a client as No Show this will show up on their client profile as well so you can decide if you want to schedule them again. Please reach out to support@heygoldie.com if we can help with anything else.

KJ

Kerry J.  
Lash Technician  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Best booking system"

August 20, 2024

5.0

Pros

Easy to use and easy for clients to book

Cons

No cancellation fee options available to use

Switched from

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)

Cheaper and you can do the exact same things

Review Source

Response from Goldie

August 26, 2024

Thank you so much for the positive review. We would love to hear more about the cancellation fee feature request. Please reach out to us at support@heygoldie.com or click on "Send Feedback" in the app menu.

DH

Daisy H.  
Hair dresser  
Apparel & Fashion  
Used the software for: I used a free trial

### "Great app for hairdressers"

August 20, 2024

5.0

So far so good very handy to have on phone

Pros

Easy to use handy to have on phone instead of carrying around diarys

Cons

A how to use guide would be handy with certain sections like setting of message reminders

Review Source

Response from Goldie

August 26, 2024

Thank you so much for taking the time to leave a review. We would be love to help you with setting up your appointment reminders. Please shoot us a note at support@heygolde.com and we can help you.

AC

Adriela C.  
Owner  
Cosmetics  
Used the software for: Less than 6 months

### "Goldie made easy"

September 2, 2024

5.0

As a new business owner having an easy and quick booking site is very important. My clients have been able to book easily. I have been able to make changes with no problem. I love Goldie.

Pros

Very easy to make changes. Easy to send booking link to clients.

Cons

Limited options with free version which is expected

Review Source

CD

Chiquita D.  
Owner  
Cosmetics  
Used the software for: 6-12 months

### "Go Goldie "

August 14, 2024

5.0

I have loved it since I got it! I learned quickly how to work it.

Pros

The scheduling and rescheduling and keeping up with payments is sooo easy!

Cons

My tap to pay rarely works. I don’t know if it’s service related

Review Source

Response from Goldie

August 16, 2024

Thank you so much for leaving the review. Can you send us an email at support@heygoldie.com - we would love to help you troubleshoot your tap to pay issue.

JL

James L.  
Digital Media Specialist  
Media Production  
Used the software for: Less than 6 months

### "OHFO GOLDIE"

August 23, 2024

4.0

i would say my experience has been smooth

Pros

What i like about goldie is the simple mobile set up and client user experience can’t get simpler

Cons

The price of the pro premium plan is slightly overpriced for a business like mine that can really benefit from the add-ons of having multiple staff members however don’t quite have the capital to invest in pro premium. the standard paid version is still working wonders so my con isn’t too much of a con

Alternatives considered

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Reason for choosing Goldie

i chose goldie over alternative options because of the ease of use

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

their Functionality didn’t match their Rates

Review Source

Response from Goldie

August 29, 2024

Thank you so much for taking the time to leave a review! We spend a lot of time on ease of use and your client experience so it means a lot to know its working!

MH

Myyonna H.  
Administration  
Accounting  
Used the software for: 6-12 months

### "Goldie review "

August 20, 2024

5.0

Pros

The benefits you receive such as the booking site , is customizable but not too difficult

Cons

There is nothing that I don’t like about it

Review Source

Response from Goldie

August 26, 2024

Thank you so much for leaving a review!

SC

Sally C.  
Nurse practitioner  
Medical Practice  
Used the software for: Less than 6 months

### "Efficient platform "

August 25, 2024

5.0

Good, would recommend to friends as it is an easy platform to use

Pros

Efficient and easy to use - had no issues so far. Nice to be able to link to Instagram.

Cons

Quite pricey when there are other platforms which are very similar and free.

Alternatives considered

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Reason for choosing Goldie

Ease of use - straightforward booking system

Review Source

Response from Goldie

September 2, 2024

Thank you so much for taking the time to leave a review.

KW

Kirsty W.  
Nail technician  
Consumer Services  
Used the software for: Less than 6 months

### "So easy to use. Saves so much time "

August 2, 2024

4.0

Really good experience for first time users

Pros

Ease of use. Appearance of app. Easy set up. Good fees

Cons

Don’t like that clients have to make an account

Alternatives considered

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Reason for choosing Goldie

No new client fees and affordable for a business start up

Review Source

Response from Goldie

August 8, 2024

Thank you so much for taking the time to right a review. Client accounts are optional - just to make it easier for them to see their booking history and reschedule quicker. Can you reach out to support@heygoldie.com so we can look into if it was required for some of your clients?

LH

Lydia H.  
Photographer  
Photography  
Used the software for: 6-12 months

### "Fast and Functional!"

July 14, 2024

5.0

I love i! It has made going about my business so convenient and easy.

Pros

I like Goldie because it helps keep my services straight but also lets me manage everything else about my business

Cons

At first it was hard to get used to but I figured it out

Review Source

MM

Melissa M.  
Housekeeper  
Hospitality  
Used the software for: Less than 6 months

### "Calendar review "

June 15, 2024

5.0

I use Goldie every single day to book my customers appointments. It sends reminders and customers can easily book based on my availability as Goldie syncs all my calendars into one.

Pros

The flexibility to sync all my calendars and it blocks my schedule so I don’t have to manually input. Also like how you can add recurring services on the schedule and it sends reminders to my clients

Cons

The only issue I have is it won’t let me add photos of my work to my site.

Switched from

[BookingKoala](https://www.capterra.com/p/162331/BookingKoala/)

I didn’t like booking koala because it wouldn’t let my customers book directly to me I would have to manyall Enter

Review Source

DG

Dawn G.  
Owner Operator  
Veterinary  
Used the software for: Less than 6 months

### "Goldie Review "

July 31, 2024

4.0

Pros

Everything I have done with it so far has met or exceeded expectations

Cons

Nothing at this time has disappointed me at all

Review Source

Response from Goldie

August 6, 2024

Thank you so much for taking the time to review Goldie!

WC

Wanita C.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Easy appointment management "

July 28, 2024

5.0

I love it, its simple and convenient....

Pros

Ease of use, very easy to use. And is essential

Cons

Needs a few more features, but overall, great.

Review Source

Response from Goldie

August 8, 2024

Thank you so much for the feedback. If you have any suggestions of features we should add - please let us know at support@heygoldie.com.

ME

Mekhi E.  
Photographer  
Photography  
Used the software for: Less than 6 months

### "Overall good but need some tweaks"

August 25, 2024

4.0

Pros

I like that I can text clients without giving my number

Cons

You can’t send pics through the messaging app & you can easily send mass messages. Also I don’t like how you can not create custom automated messages based on what type of service is booked.

Review Source

Response from Goldie

September 2, 2024

Thank you so much for the feedback on message customization and for taking the time to leave a review. We have shared this feedback with the product team.

LB

Laura B.  
Beautician  
Consumer Services  
Used the software for: Less than 6 months

### "Goldie review"

July 25, 2024

4.0

Very good, feels much easier than monitoring messages. It is very complicated for certain things though

Pros

Takes deposits, ease for clients not having to talk to anyone.

Cons

So complicated to find certain aspects of what I need to do.

Review Source

Response from Goldie

July 31, 2024

Thank you so much for the feedback. We are always trying to improve and focus heavily on ease of use - if you have any examples of items you found difficult to find or use we would love to know about it. If you could send us a note at support@heygoldie.com that would be very helpful.

GM

Gemma M.  
Groomer  
Veterinary  
Used the software for: Less than 6 months

### "Great experience "

July 22, 2024

5.0

Pros

Ease of use, excellent appointment & reminder

Cons

There's nothing so far that I dislike, I find it easy to use

Review Source

Response from Goldie

July 30, 2024

Thank you so much for taking the time to write such a glowing review.

EN

Emily N.  
Manager  
Retail  
Used the software for: Less than 6 months

### "High Recommended "

August 5, 2024

5.0

Pros

Easy used and customer said easy for booking as well

Cons

I try too many booking app and find this app easy to used.

Review Source

FD

Francis D.  
Esthetician  
Cosmetics  
Used the software for: Less than 6 months

### "Best app out there"

July 6, 2024

5.0

It’s been extremely good and easy to use

Pros

How easy is to make an appointment and adding all the services to make it easy for the client

Cons

There’s nothing that I don’t like about this app

Switched from

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)

Less expensive and easy to use. I’m a first time business owner and this is the perfect app for me

Review Source

JG

Jamie G.  
Yoga and breathwork instructor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great for small business!"

July 13, 2024

5.0

Great experience, highly recommend! The pos with stripe is fantastic as well!

Pros

\- ease of use - point it payment - schedule layout

Cons

No complaints so far, my clients haven’t had any problems either

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Reason for choosing Goldie

Highly rated-liked the free trial period and cost was better

Review Source

SM

STEPHANIE M.  
Visitation Supervisor  
Individual & Family Services  
Used the software for: Less than 6 months

### "Solid Product"

May 14, 2024

4.0

Overall, we like it. We plan to fully transition by June 1.

Pros

I like that I can schedule our 6 team-members from my phone or laptop, anytime. I like that it can handle our handful of different job categories, as well as our ever-growing client list. The reports and weekly updates are a total surprise to me, but I like them and think they will be useful as I learn about them more.

Cons

I really dislike that there is no live chat or phone support. I'm glad I can email a human for help, but a much faster response time would be easier to achieve with phone or chat-and eould be valuable to me. Also if X job is billed at $40/hour, but booked for 2 hours, Id like to be able to have they system "know" that. But, it doesn't seem to be an option. For our business, there is no way it can be possible for clients to book appointments themselves, without a human touch. I wish I could permanently toggle that option off.

Reason for choosing Goldie

Jobber was the only one that could do what we needed, but cost 3 times as much, due to offering all sorts of things thst may be useful-but that we won't need. Goldie was affordable and does what we need it to.

Switched from

[Crew](https://www.capterra.com/p/165481/Crew/)

Crew sold to Square. Square does not offer the functions we need. We tried \*multiple\* products and explored many other companies before stumbling upon Goldie, and so far, we like it.

Review Source

Response from Goldie

May 16, 2024

Thank you so much for taking the time to leave a review. We continue to invest in support and want to make sure as we add new support channels that they are a good experience. Related to turning off clients booking themselves - there are a couple of ways to make sure your online booking site is turned off so clients can't schedule or reschedule without permission. Please reach out to support@heygoldie.com and we can help you.

ZP

Zulema P.  
Owner  
Cosmetics  
Used the software for: Less than 6 months

### "User friendly"

June 22, 2024

5.0

I love it! It is user friendly, I love how they notify all of the users on the latest updates without additional fees. It is simple to intergrate to other pages such as social media site and business websites to make it simple for customers to book their appointments.

Pros

It is very user friendly and constantly improving their features and notifying the business owners on the latest updates.

Cons

I do not get a Ring or tone for my notifications when I receive a new customer.

Alternatives considered

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

Reason for choosing Goldie

just a one time annual fee. No extra fees for several features.

Review Source

Response from Goldie

June 28, 2024

Thank you so much for taking the time to write such a positive review!

RD

Robbi D.  
Dog Groomer  
Individual & Family Services  
Used the software for: Less than 6 months

### "Try it you may like it"

June 8, 2024

4.0

So far it has been good. I have only been using it for about a month now so I am still moving info into the system as I can.

Pros

It easy to use not complicated with features that aren't needed.

Cons

customer support is through email. I personally prefer to speak to someone directly. But when I needed assistance I received a response back and my issue was fixed in less than 1 hour.

Reason for choosing Goldie

price was affordable for me as a small business worked out to about $16 a month.

Review Source

Response from Goldie

June 14, 2024

Thank you so much for taking the time to leave a review.

RS

Rebecca S.  
Pet stylist  
Consumer Services  
Used the software for: Less than 6 months

### "Love Goldie "

June 4, 2024

5.0

I love Goldie, I was looking for a online booking system to help with the new client I was experiencing. It’s hard to answer every call especially when some people just want a quote. Goldie is helping my buisness be more effective and I save time! It’s great

Pros

I love how I am able to personalize my page for my services and make customers agree to policy’s before finalizing appointment

Cons

I wish clients could add there dogs names to their profile

Reason for choosing Goldie

I choose Goldie because I saw someone on Instagram using and thought it would be Perfect for my buisness

Review Source

Response from Goldie

June 10, 2024

Thank you so much for taking the time to write such a positive review of our app. I will share your feedback about adding animal names with the product team

AS

Antonia S.  
Tattoo Artist  
Arts and Crafts  
Used the software for: 1-2 years

### "I used to hate Goldie, now I love it, and it has one critical feature that no other calendar app does!"

May 9, 2024

5.0

Great! Impressed with the improved look and functionality.

Pros

Goldie allows me to see exactly how much work I have and where I need to book more people at a monthly glance because they allow you to color-code your appointments. I'll admit, I wish there were more colors. But I work as a tattoo artist, and my shortest appointments are very light-colored, medium are blue, and my day sessions dark purple. When I try to book someone in, I only need to look at my whole month and the colours of each day to know exactly how long my appointments are that day and what I still need to book to work a total of 8 hours. It is a GAME CHANGER! Goldie used to be really glitchy, I switched to another calendar app that, unfortunately, didn't have this color-based view that I love, but worked better. I was pleased to see that Goldie has improved so much over the last year and came back as a happily paying customer.

Cons

Would like more colors for a more accurate reading of my day and appointment lengths. When I reschedule a day, I am forced to do it on the week by week calendar view instead of selecting a date using a selector. If the date that I am rescheduling is far off, it's so annoying to have to scroll through the weeks.

Switched from

[Rise](https://www.capterra.com/p/163570/Rise/)[Allcal](https://www.capterra.com/p/154134/allcal/)[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

I saw that Goldie improved and the color-coded monthly view can not be beat! Saves me so much time so I know exactly what I have time for and when.

Review Source

Response from Goldie

May 20, 2024

Thank you so much for taking the time to write a review. I will pass the feedback along to the product team about more colors!

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