# Page 9 | Goldie Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Goldie the right Medical Spa solution for you? Explore 1153 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/268055/Goldie/reviews

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Goldie

4.8 (1153)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 22nd, 2026

# Page 9 - Reviews of Goldie

## Showing most helpful reviews

Showing 201-225 of 1153 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KM

Keasia M.  
Hairstylist  
Design  
Used the software for: 1-2 years

### "Overall Experience "

August 1, 2024

5.0

It’s been GREAT ! I love Goldie it’s so easy to manage !

Pros

It keeps everything organized & helps me keep up with my schedule!

Cons

It’s honestly nothing that I don’t like about Goldie, it’s been a great experience!

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Hard to use it and some times hard to navigate through it .

Review Source

Response from Goldie

August 7, 2024

Thank you so much for taking the time to write such a positive review! We spend a lot of time focused on ease of use so this really means a lot to us.

JL

James L.  
Digital Media Specialist  
Media Production  
Used the software for: Less than 6 months

### "OHFO GOLDIE"

August 23, 2024

4.0

i would say my experience has been smooth

Pros

What i like about goldie is the simple mobile set up and client user experience can’t get simpler

Cons

The price of the pro premium plan is slightly overpriced for a business like mine that can really benefit from the add-ons of having multiple staff members however don’t quite have the capital to invest in pro premium. the standard paid version is still working wonders so my con isn’t too much of a con

Alternatives considered

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Reason for choosing Goldie

i chose goldie over alternative options because of the ease of use

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

their Functionality didn’t match their Rates

Review Source

Response from Goldie

August 29, 2024

Thank you so much for taking the time to leave a review! We spend a lot of time on ease of use and your client experience so it means a lot to know its working!

AC

Adriela C.  
Owner  
Cosmetics  
Used the software for: Less than 6 months

### "Goldie made easy"

September 2, 2024

5.0

As a new business owner having an easy and quick booking site is very important. My clients have been able to book easily. I have been able to make changes with no problem. I love Goldie.

Pros

Very easy to make changes. Easy to send booking link to clients.

Cons

Limited options with free version which is expected

Review Source

CD

Chiquita D.  
Owner  
Cosmetics  
Used the software for: 6-12 months

### "Go Goldie "

August 14, 2024

5.0

I have loved it since I got it! I learned quickly how to work it.

Pros

The scheduling and rescheduling and keeping up with payments is sooo easy!

Cons

My tap to pay rarely works. I don’t know if it’s service related

Review Source

Response from Goldie

August 16, 2024

Thank you so much for leaving the review. Can you send us an email at support@heygoldie.com - we would love to help you troubleshoot your tap to pay issue.

KJ

Kerry J.  
Lash Technician  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Best booking system"

August 20, 2024

5.0

Pros

Easy to use and easy for clients to book

Cons

No cancellation fee options available to use

Switched from

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)

Cheaper and you can do the exact same things

Review Source

Response from Goldie

August 26, 2024

Thank you so much for the positive review. We would love to hear more about the cancellation fee feature request. Please reach out to us at support@heygoldie.com or click on "Send Feedback" in the app menu.

DH

Daisy H.  
Hair dresser  
Apparel & Fashion  
Used the software for: I used a free trial

### "Great app for hairdressers"

August 20, 2024

5.0

So far so good very handy to have on phone

Pros

Easy to use handy to have on phone instead of carrying around diarys

Cons

A how to use guide would be handy with certain sections like setting of message reminders

Review Source

Response from Goldie

August 26, 2024

Thank you so much for taking the time to leave a review. We would be love to help you with setting up your appointment reminders. Please shoot us a note at support@heygolde.com and we can help you.

SC

Sally C.  
Nurse practitioner  
Medical Practice  
Used the software for: Less than 6 months

### "Efficient platform "

August 25, 2024

5.0

Good, would recommend to friends as it is an easy platform to use

Pros

Efficient and easy to use - had no issues so far. Nice to be able to link to Instagram.

Cons

Quite pricey when there are other platforms which are very similar and free.

Alternatives considered

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Reason for choosing Goldie

Ease of use - straightforward booking system

Review Source

Response from Goldie

September 2, 2024

Thank you so much for taking the time to leave a review.

MH

Myyonna H.  
Administration  
Accounting  
Used the software for: 6-12 months

### "Goldie review "

August 20, 2024

5.0

Pros

The benefits you receive such as the booking site , is customizable but not too difficult

Cons

There is nothing that I don’t like about it

Review Source

Response from Goldie

August 26, 2024

Thank you so much for leaving a review!

KW

Kirsty W.  
Nail technician  
Consumer Services  
Used the software for: Less than 6 months

### "So easy to use. Saves so much time "

August 2, 2024

4.0

Really good experience for first time users

Pros

Ease of use. Appearance of app. Easy set up. Good fees

Cons

Don’t like that clients have to make an account

Alternatives considered

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Reason for choosing Goldie

No new client fees and affordable for a business start up

Review Source

Response from Goldie

August 8, 2024

Thank you so much for taking the time to right a review. Client accounts are optional - just to make it easier for them to see their booking history and reschedule quicker. Can you reach out to support@heygoldie.com so we can look into if it was required for some of your clients?

ME

Mekhi E.  
Photographer  
Photography  
Used the software for: Less than 6 months

### "Overall good but need some tweaks"

August 25, 2024

4.0

Pros

I like that I can text clients without giving my number

Cons

You can’t send pics through the messaging app & you can easily send mass messages. Also I don’t like how you can not create custom automated messages based on what type of service is booked.

Review Source

Response from Goldie

September 2, 2024

Thank you so much for the feedback on message customization and for taking the time to leave a review. We have shared this feedback with the product team.

DG

Dawn G.  
Owner Operator  
Veterinary  
Used the software for: Less than 6 months

### "Goldie Review "

July 31, 2024

4.0

Pros

Everything I have done with it so far has met or exceeded expectations

Cons

Nothing at this time has disappointed me at all

Review Source

Response from Goldie

August 6, 2024

Thank you so much for taking the time to review Goldie!

LH

Lydia H.  
Photographer  
Photography  
Used the software for: 6-12 months

### "Fast and Functional!"

July 14, 2024

5.0

I love i! It has made going about my business so convenient and easy.

Pros

I like Goldie because it helps keep my services straight but also lets me manage everything else about my business

Cons

At first it was hard to get used to but I figured it out

Review Source

WC

Wanita C.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Easy appointment management "

July 28, 2024

5.0

I love it, its simple and convenient....

Pros

Ease of use, very easy to use. And is essential

Cons

Needs a few more features, but overall, great.

Review Source

Response from Goldie

August 8, 2024

Thank you so much for the feedback. If you have any suggestions of features we should add - please let us know at support@heygoldie.com.

LB

Laura B.  
Beautician  
Consumer Services  
Used the software for: Less than 6 months

### "Goldie review"

July 25, 2024

4.0

Very good, feels much easier than monitoring messages. It is very complicated for certain things though

Pros

Takes deposits, ease for clients not having to talk to anyone.

Cons

So complicated to find certain aspects of what I need to do.

Review Source

Response from Goldie

July 31, 2024

Thank you so much for the feedback. We are always trying to improve and focus heavily on ease of use - if you have any examples of items you found difficult to find or use we would love to know about it. If you could send us a note at support@heygoldie.com that would be very helpful.

EN

Emily N.  
Manager  
Retail  
Used the software for: Less than 6 months

### "High Recommended "

August 5, 2024

5.0

Pros

Easy used and customer said easy for booking as well

Cons

I try too many booking app and find this app easy to used.

Review Source

GM

Gemma M.  
Groomer  
Veterinary  
Used the software for: Less than 6 months

### "Great experience "

July 22, 2024

5.0

Pros

Ease of use, excellent appointment & reminder

Cons

There's nothing so far that I dislike, I find it easy to use

Review Source

Response from Goldie

July 30, 2024

Thank you so much for taking the time to write such a glowing review.

FD

Francis D.  
Esthetician  
Cosmetics  
Used the software for: Less than 6 months

### "Best app out there"

July 6, 2024

5.0

It’s been extremely good and easy to use

Pros

How easy is to make an appointment and adding all the services to make it easy for the client

Cons

There’s nothing that I don’t like about this app

Switched from

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)

Less expensive and easy to use. I’m a first time business owner and this is the perfect app for me

Review Source

JG

Jamie G.  
Yoga and breathwork instructor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great for small business!"

July 13, 2024

5.0

Great experience, highly recommend! The pos with stripe is fantastic as well!

Pros

\- ease of use - point it payment - schedule layout

Cons

No complaints so far, my clients haven’t had any problems either

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Reason for choosing Goldie

Highly rated-liked the free trial period and cost was better

Review Source

MM

Melissa M.  
Housekeeper  
Hospitality  
Used the software for: Less than 6 months

### "Calendar review "

June 15, 2024

5.0

I use Goldie every single day to book my customers appointments. It sends reminders and customers can easily book based on my availability as Goldie syncs all my calendars into one.

Pros

The flexibility to sync all my calendars and it blocks my schedule so I don’t have to manually input. Also like how you can add recurring services on the schedule and it sends reminders to my clients

Cons

The only issue I have is it won’t let me add photos of my work to my site.

Switched from

[BookingKoala](https://www.capterra.com/p/162331/BookingKoala/)

I didn’t like booking koala because it wouldn’t let my customers book directly to me I would have to manyall Enter

Review Source

SH

Savannah H.  
Office Manager  
Consumer Services  
Used the software for: I used a free trial

### "Easy to use. "

July 10, 2024

4.0

Very good. Haven’t had any major issues besides figuring out how to schedule people

Pros

It’s easy to use! Super user friendly. Great app.

Cons

My company doesn’t go by the hour and there isn’t an option to change that

Review Source

CB

Cheyenne B.  
Owner  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Honest Review from Honest Company"

March 15, 2024

3.0

Pros

customer scheduling reminders unlimited users

Cons

no place to upload documents. can't attach multiple staff members can't repeat off days. can't make the calendar screen larger. no multiple locations for phone numbers. no multiple locations for addresses. no customizable fields in customer profile.

Reason for choosing Goldie

Price point was closer to what we were paying with 10to8 scheduling.

Review Source

JB

Julie B.  
Owner/Teacher  
Music  
Used the software for: 2+ years

### "Very helpful"

August 29, 2023

5.0

I have love this company and have been using this software to help me with my business for over 5 years.

Pros

Goldie helps me run my business smoother and adds a professional touch to the process. I don’t know what I would do without it.

Cons

I love the rate I am paying now, however, I think it’s a HUGE jump in price if I need to add on another employee to the book scheduling. For what I pay right now in year is the same cost of 2 months to add one just 1 employee! I am really hoping there will be a more affordable option in the very near future.The mass communication doesn’t provide privacy feature that keeps other clients from seeing each others numbers. Needs a feature similar to email where it can blind copy contacts. Wish there was a follow-up text to go with the reminder after those confirm. I send it manually right now. It would be nice to have an auto response feature similar to other platforms (ex. Facebook messenger).

Alternatives considered

[My Music Lessons](https://www.capterra.com/p/180582/My-Music-Lessons/)[My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/)

Reason for choosing Goldie

Price

Switched from

[iCloud](https://www.capterra.com/p/204717/iCloud/)[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

I needed something with more features to help me with reminders and more.

Review Source

NF

Nallely F.  
Lash artist  
Cosmetics  
Used the software for: 1-2 years

### "Goldie is amazing!"

August 21, 2023

5.0

I like a Goldie. I wish there was a cheaper option as I feel it’s overpriced. And it’s a big leap to go from basic to pro. And sometimes there’s a lot of issues that need to be fixed and there is constant updates.

Pros

I love the appointments feature. I love how easy it is to navigate our booking website. I love the color schemes and how we can choose what best fits our aesthetic.

Cons

What I like least about Goldie is I wish there was more customizations available for our scheduling. I wish that there were more options in regards to appointments available. For example if I’m normally not open Sundays but I open up a slot, have only that Sunday available to be booked.

Review Source

KW

Karissa W.  
Pet Groomer  
Individual & Family Services  
Used the software for: 2+ years

### "Goldie's Golden"

November 1, 2023

5.0

I absolutely love it. It has took my business completely off the ground and helped me keep things organized and not a scheduling mess up! It has all the correct features needed to successfully run an appointment book of your own for your business.

Pros

The layout. Design. Services. Online booking. Appointment reminders. Deposits for online booking. Payments. Clientele book. The color categories.

Cons

I wish you could change the fonts and the font size. I wish you could add pictures of your work (portfolio) to your booking website for new clients to see before booking with you. A place to add a picture of yourself and your business card front and back. Also to change the round logo photo to other shapes as well. And change the background photo to not be a blown up blurry picture but maybe a horizontal rectangle instead of a vertical rectangle shape to fit an entire image or picture instead of just a piece of one to big and to blurry. I really really liked and miss the old colors you could choose from and the order they were in based on the color wheel, those colors offered more variety in different shades of each color. I wish you could put on your website that you are a mobile business where your address is to go instead of having to leave it blank. I wish there was something of a 'best routes' to take or to cover for a certain area according to each day maybe or something like that to save you travel time and distance between each appointment, saving you critical time in your day if your a mobile company like myself. Best route optimization? Or certain service areas covered for certain days in figuring out your booking when scheduling clients based on the location area they reside in for specific days serving those areas and giving the best route options for the appointments that day when scheduling them in the correct order ( if any of that makes sense lol )

Alternatives considered

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

Reason for choosing Goldie

A whole overall better layout and easy user interface

Review Source

ZP

Zulema P.  
Owner  
Cosmetics  
Used the software for: Less than 6 months

### "User friendly"

June 22, 2024

5.0

I love it! It is user friendly, I love how they notify all of the users on the latest updates without additional fees. It is simple to intergrate to other pages such as social media site and business websites to make it simple for customers to book their appointments.

Pros

It is very user friendly and constantly improving their features and notifying the business owners on the latest updates.

Cons

I do not get a Ring or tone for my notifications when I receive a new customer.

Alternatives considered

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

Reason for choosing Goldie

just a one time annual fee. No extra fees for several features.

Review Source

Response from Goldie

June 28, 2024

Thank you so much for taking the time to write such a positive review!

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