--- title: "Diligent One Platform Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Diligent One Platform Software - reviews, pricing plans, popular comparisons to other ERM products and more." source_url: "https://www.capterra.com/p/268087/Diligent-One/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Diligent One Platform Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Diligent One Platform ## What is Diligent One Platform? Diligent One Platform is a governance, risk, and compliance (GRC) solution that centralizes board management and GRC activities, offering a unified view of risk across organizations. With AI-powered applications, it eliminates the need for disconnected tools, enabling risk management in one location. The platform integrates with third-party data providers and systems like HRIS, ERP, and CRM. It provides advanced analytics with insights on executive compensation, shareholder pressures, climate risk, and ESG factors. Purpose-built applications support board management, enterprise risk, audit, sustainability, diversity, and ethics, scaling to meet organizational needs. Diligent One centralizes GRC activities and delivers insights via customizable dashboards and reports, empowering leadership teams to make informed, aligned decisions. ## What is Diligent One Platform used for? [Data Analysis](https://www.capterra.com/data-analysis-software/)[Audit](https://www.capterra.com/audit-software/)[Risk Management](https://www.capterra.com/risk-management-software/) Top alternative Featured Overall rating Based on 86 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $5000 Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Diligent One Platform?[Manage this product listing](https://www.g2.com/products/diligent-one-platform/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Diligent One Platform 4.5 (86) VS. [4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/) Starting Price $5000 Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (86) Ease Of Use 4.7 (105) Value For Money 4.3 (79) Value For Money 4.8 (97) Customer Service 4.4 (81) Customer Service 5.0 (102) ## Diligent One Platform alternatives [4.5 (15)](https://www.capterra.com/p/47491/Corporater-Business-Management-Platform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (39)](https://www.capterra.com/p/151388/teammate-risk-compliance/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [LogicGate](https://www.capterra.com/p/148648/LogicGate/) [4.7 (83)](https://www.capterra.com/p/148648/LogicGate/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148648/LogicGate/) [LogicManager](https://www.capterra.com/p/176999/LogicManager/) [4.6 (23)](https://www.capterra.com/p/176999/LogicManager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176999/LogicManager/) ## FAQs about Diligent One Platform Overview ### What problems does Diligent One Platform solve? Diligent One Platform solves scattered audit, risk, and compliance workflows by centralizing control testing, findings, mitigation actions, audit documentation, and status reporting. Its analytics and automation help internal audit, compliance, and risk teams examine full data populations, flag exceptions and duplicate payments, and run continuous control monitoring without manual recurring tests. Answer based on 66 reviews Overview ### Which roles and teams benefit most from Diligent One Platform? Diligent One Platform is most used by internal audit teams, including senior auditors, IT auditors, and audit directors, for planning engagements, documenting findings, and tracking remediation. Risk, compliance, and SOX managers use it to monitor controls, assess risk, manage evidence, and report governance activities to leadership. Answer based on 86 reviews Overview ### What company size and industries is Diligent One Platform built for? Diligent One Platform is a cloud-based GRC solution built primarily for enterprises, which represent 64% of reviewers, with banking the leading industry at 11%. It also serves retail, manufacturing, finance, real estate, government administration (9%), and IT services (7%), supporting audit use cases for 36% of reviewers. Answer based on 86 reviews Features and Usability ### What are the key features of Diligent One Platform? Diligent One Platform includes reporting and analytics with an intuitive report builder, data visualization options, and dashboards that show audit project status at a glance. It also supports audit management for planning, documentation, findings tracking, and remediation follow-up. The platform also covers Compliance Management. Answer based on 21 reviews Getting Started and Support ### Is Diligent One Platform easy to implement? Diligent One Platform speeds implementation for standard audit analytics when teams use training and project templates. Organizations report faster testing and accessible setup, but complex GRC, ERM, and custom workflows can take longer to configure. Buyers should assess licensing costs, integration requirements, and whether specialized SQL or reporting tools remain necessary. Answer based on 17 reviews Getting Started and Support ### What training and onboarding options does Diligent One Platform offer? Diligent One Platform provides in person training, webinars, and documentation to help teams get started. In person sessions support guided instruction, webinars offer live or scheduled online learning, and documentation gives written reference material for setup, features, and ongoing use. Answer based on 9 reviews Getting Started and Support ### What customer support options does Diligent One Platform offer, and how do users rate the experience? Diligent One Platform offers email/help desk, phone support, 24/7 live representative assistance, and chat. Users generally describe support as helpful, responsive, and willing to explain issues or provide additional information. Reviewers also value hands-on implementation help and representatives who listen to feedback, although some product-related concerns remain. Answer based on 11 reviews Features and Usability ### How well does Diligent One Platform handle data analysis? Diligent One Platform supports large-scale audit data analysis with scripts, connectors, and automation that preserve source data integrity. Audit and compliance teams use it for full-population testing, duplicate detection, data normalization, and continuous monitoring. New users without coding or data-analysis experience may need training, and robotics workflows can require separate data uploads. Answer based on 25 reviews Features and Usability ### What features does Diligent One Platform offer? Diligent One Platform offers broad audit, analytics, risk, and control-management features for teams that need one connected platform. Users value built-in functions, APIs, automation, collaboration, audit trails, and ongoing updates. Some enterprise users find workflow customization, visual design, and advanced compliance functions less flexible than specialized competing tools. Answer based on 25 reviews ## Features AI summary Based on 3,958 ERM reviews Capterra reviewers highlight these as the features buyers value most when choosing data analysis software: - **Multiple Data Sources** (**47%** of reviewers rated this feature as critical) - **Reporting/Analytics** (**47%**) - **Dashboard Creation** (**43%**) Diligent One Platform supports **Reporting/Analytics**, giving teams a way to review results, track trends, and turn data into usable insights. However, it does not include **Multiple Data Sources** or **Dashboard Creation**. Instead, it offers other features that reviewers also rate as important, such as **Reporting & Statistics** (**42%**) and **Data Visualization** (**43%**). These capabilities help businesses examine performance data more clearly and present findings in a format that is easier for teams to understand and act on. Reporting/Analytics 4.5 (36) 66.67% of 36 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Data Visualization 4.0 (34) 52.94% of 34 reviewers that rated this feature as important or highly important Graphical representation of data Compliance Management 4.0 (28) 46.43% of 28 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Audit Management 4.5 (27) 59.26% of 27 reviewers that rated this feature as important or highly important Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Dashboard 4.3 (27) 48.15% of 27 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Compliance Tracking 4.1 (18) 38.89% of 18 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders Diligent One Platform 69 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Planning: Create a targeted plan, schedule resources, and determine long-term goals for the audit process - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Controls Audit: Establish requirements for testing to reduce risks - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Connectors: Connect to big data sources - Data Discovery: Discover and connect variety of data sources to the application for analysis - Data Management: Ability to handle large datasets - Data Visualization: Graphical representation of data - Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements - Exceptions Management: Automated handling of non-compliant EDI transmissions. - FDA Compliance: Track and ensure quality of products in accordance with food and drug administration (FDA) act - Financial Risk Reporting: Qualitative or quantitative risk methodology to evaluate the risk for an individual account or portfolio, and identify problems - Forms Management: Store, manage and track all forms in a centralized location - Fraud Detection: Identify and prevent suspicious activity - Governance: Management of rules, practices, and processes of a company - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Incident Management: Manage and track all disruptions and incidents - Internal Controls Management: Ensure internal objectives and compliance with policies are met - Inventory Management: Track and manage inventory levels to maintain proper supply - ISO Compliance: Guidelines set by the International Organization for Standardization - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - IT Risk Management: Manage risks related to IT systems - KRI (Key Risk Indicator) Monitoring: Tracking of various risk indicators including risk metrics, historic trending, metadata & more to gauge the organization's risk posture - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Operational Risk Management: Manage risk that occurs from systems failure or inadequate processes - OSHA Compliance: Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Policy Management: Create, manage, and track policies and procedures within an organization - Predictive Analytics: Predict future data based on historical data sets - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Query Builder: Tool that allows users to create and execute database queries without needing to know the underlying syntax of the database - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Regulatory Reporting: Preparing and submitting reports to regulatory authorities in compliance with industry-specific rules, regulations, and standards - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputational Risk Management: Identify, monitor, and assess risks to brands - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Risk Reporting: Reporting of risks associated with specific actions, events, or entities - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Sarbanes-Oxley Compliance: Regulations on a company's internal process when dealing with financial reporting - Self Service Data Preparation: Access, combine, transform, and store data without the help of an IT department - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Self-service Analytics: Generate reports on your own without IT involvement - Storytelling: Ability to present data insights in the form of a story to the audience - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Taxation & Assessment: Determining value of properties/purchases to calculate tax - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Vendor Master Data Management: Create and maintain quality vendor data through data validation, maintenance, and audit trails to ensure proper compliance and sourcing - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (86) 4.3 Based on 86 reviews ## Pricing Value for money 4.3 (79) Basic $5,000 Per Year Value for money 4.3 (79) 4.3 Based on 79 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (81) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (81) 4.4 Based on 81 reviews ## User reviews Overall rating 4.5 Based on 86 reviews Filter by rating 5(46) 4(37) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent AB Adriano B. Audit Coordinator Airlines/Aviation ### "Good Analytics Solutions" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 17, 2024 I love working with ACL and been working for more than 20 years now. But for new users not in use with coding techniques or data analysis logic it's not so easy to start Pros Easy to implement and use. Has lot of commands ready to use by auditors to perform tests and a knowledge base you can use to accelerate your data analysis Cons coding is sometimes difficult for automating analysis. Alternatives considered [Arbutus Audit Analytics](https://www.capterra.com/p/89097/Arbutus-Audit-Analytics/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. YW Yanjun W. Director of internal audit Government Administration ### "Love diligent" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 17, 2024 Pros Automation of reporting, findings and follow up Cons Activity center is very difficult to configure Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. OP Oliver P. VP Internal Audit Apparel & Fashion ### "Capable GRC solution with regular updates " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 16, 2024 Pros Intuitive user interface, regular updates with newly added features, very capable API adds flexibility. Cons Changes to report templates need to be requested by Diligent (at no additional cost) and cannot be made the customer. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SS Sharifah Syahirah T. Senior Executive Pharmaceuticals ### "Diligent One platform is indeed the diligent one for any organization!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2024 Great improvement in task accomplishment; less time consumed to develop and establish reports, data integrity is preserved, data storage and security is guaranteed to be secured. Pros A flexible platform that provides a template that ease us to customize the features to adapt with our organization's existing framework. This also guarantees easy adoption of new framework requirements (if any) upon any regulation changes. Also, it is very good and unique that the users of this platform are offered with opportunities to gain knowledge and acquire skill with certification in the Academy section. Cons The inability to automatically generate an ID for each data saved. Alternatives considered [IBM OpenPages with Watson](https://www.capterra.com/p/106690/OpenPages/) [RSA Archer Suite](https://www.capterra.com/p/176996/RSA-Archer/) [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) Reasons for choosing Diligent One Platform Flexible, simple yet advanced design of interface which smoothens our data migration process. Great package provided with great, helpful and skillful team from Diligent helps us in knowledge transfer and proper training given to our stakeholders. Most importantly, the experience we had with the Diligent team from the start (solution demo) until go-live, was superb! Post go-live support are excellent! Hence the reason why it is now our fourth year of using the platform :) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SZ Shafiq Z. Senior Supervisor Pharmaceuticals ### "Good and Effective" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2024 Pros The analytics module that allow automation Cons The price, it is good if we get discount from Diligent Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AH Azizuddin H. Risk Management Hospital & Health Care ### "Better Solution In Managing Risk" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 23, 2024 Make my work easier and more efficient in monitoring risk register. Pros Accessibility of the platform, anywhere with internet connection. Cons At first it was a bit confusing in navigating the platform since there are many function but after sometimes it become better. Reasons for choosing Diligent One Platform The best and leading in the market besides having local support team. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VR Victor R. Researcher Higher Education ### "Powerful software, but not widespread " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 14, 2022 Pros This is a very powerful solution. It provides great compatibility for remote control, and it is very easy to use. Cons Some features are lacking regarding the customization, which is not very flexible. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC David C. Internal Auditor Banking ### "New Sheriff in Town" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 9, 2022 You get what you pay for and the analytics is what we wanted. We were not disappointed. I don't know if I would do the GRC portion of the software again, or if I would negotiate a little better for that portion. Pros The analytics are the main reason we went with HighBond. The ability to analyze thousands of credit card transactions and within minutes identify the outlier transactions was extremely beneficial to the organization. Gas card theft and personal purchases made with a company card were easily identified and it didn't take long for the news to spread throughout the organization. A new sheriff arrived in town. Cons For our organization the GRC part of the software was a little clunky and manual to setup and use on a regular basis. Having to identify the risks and then enter the controls in a different area and then having to link the two of them together, made the process cumbersome and we had pushback from auditors that did not want to use the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PM Paul M. Audit Services Manager Utilities ### "Highbond Journey" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 24, 2021 Excellent Pros Remote working and independent access to Data Cons Limited number of filters in Issue tracker especially 'Date Identified' Alternatives considered [TeamMate Audit](https://www.capterra.com/p/143239/TeamMate-Audit-Management/) Reasons for choosing Diligent One Platform The robust linkage of Data Analytics to Audit Projects Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AK Andrew K. Director, Internal Audit Machinery ### "Easy to implement, learn, and use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 7, 2021 Pros The best part of Highbond is that it is an intuitive platform that is easy to implement, learn, and use. Our implementation went very smoothly and was ready much faster than I expected. That allowed us to start learning how to navigate and create steps and attributes within the tool. The online training helped us get started quickly. Soon after the prototype was delivered, we were creating our tracking and steps for our audits. Our user group of 40+ auditors worldwide were able to use the platform with minimal training just because it was so intuitive. We are now working on various reports and other summaries to speed up our monthly reporting. Cons The report writing feature is a little clunky and slow to generate reports. There could also be more easily placed custom fields. Once you learn the the logic behind the reporting fields and how they are grouped, it gets somewhat easier, but there are still some fields in the tool that cannot be pulled into reports. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/268087/Diligent-One/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.