# Diligent One Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Diligent One Platform the right Data Analysis solution for you? Explore 86 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/268087/Diligent-One/reviews

---

Diligent One Platform

4.5 (86)

[View alternatives](https://www.capterra.com/p/268087/Diligent-One/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated April 15th, 2026

# Reviews of Diligent One Platform

Ease of use

4.2

Customer Service

4.4

## Pros and Cons in Reviews

AB

Adriano B

Audit CoordinatorAirlines/Aviation, 10,001+ employeesUsed the software for: More than 2 years.

“Has lot of commands ready to use by auditors to perform tests and a knowledge base you can use to accelerate your data analysis“

July 17, 2024

DC

David C

Internal AuditorBanking, 201 - 500 employeesUsed the software for: 1-2 years.

“For our organization the GRC part of the software was a little clunky and manual to setup and use on a regular basis.“

March 9, 2022

OP

Oliver P

VP Internal AuditApparel & Fashion, 10,001+ employeesUsed the software for: 1-2 years.

“Intuitive user interface, regular updates with newly added features, very capable API adds flexibility.“

July 16, 2024

MJ

Micha Joy J

Internal Audit AssociateInsurance, 501 - 1,000 employeesUsed the software for: More than 2 years.

“This is something very minor and not really a feature that I like least, but something that needs to be fixed in the timesheet, particularly in the time report.“

June 17, 2021

ST

Sharifah Syahirah T

Senior ExecutivePharmaceuticals, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“A flexible platform that provides a template that ease us to customize the features to adapt with our organization's existing framework.“

May 24, 2024

LE

Laurence E

Sr. Internal AuditorGovernment Administration, 201 - 500 employeesUsed the software for: More than 2 years.

“In addition, it has issue with installing Oracle data connector.“

June 1, 2021

AB

Adriano B

Audit CoordinatorAirlines/Aviation, 10,001+ employeesUsed the software for: More than 2 years.

“Easy to implement and use.“

July 17, 2024

SL

Samuel L

IT ManagerHospitality, 51 - 200 employeesUsed the software for: 1-2 years.

“Pricing model is a bit prohibitive to the small and medium size entities.“

June 10, 2021

## Showing most helpful reviews

Showing 1-25 of 86 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Thomas S.  
Data Analytics Team Lead - Controllership  
Consumer Goods  
Used the software for: 1-2 years

### "ACL Review"

December 10, 2018

4.0

Overall, our team is satisfied with the ACL tool. We are currently using it to track analytics projects and will begin to integrate more risks and controls in the coming weeks.

Pros

The ACL tool is easy to use and offers convenient reporting.

Cons

The ACL tool needs better or more configurable way to track progress on projects. All steps should not be weighted equally. Overall, the scheduler could be enhanced with more options.

Review Source

VR

Verified Reviewer  
Data Compliance Analyst  
Media Production  
Used the software for: 2+ years

### "ACL Robots"

June 1, 2021

4.0

Pros

Features that are most impactful 1. Ease of Data Extraction and connections to various ERPs and Databases. 2.Functionalities like Fuzzy Duplicates, Joins which helps to perform Descriptive and Diagnostic analysis 3. Log of steps performed to achieve Data Analytics Results.

Cons

Dashboard features should be similar to Tableau. Export of results to Excel - One should be able to do the formatting similar to Excel within ACL for Windows application itself.

Review Source

VR

Verified Reviewer  
Information Security Officer  
Insurance  
Used the software for: I used a free trial

### "Review"

June 17, 2021

3.0

Very useful features

Pros

The features and bells and whistles that address all my needs

Cons

None that i am aware of any that i like least about

Review Source

VR

Verified Reviewer  
Senior Data Analyst  
Internet  
Used the software for: 2+ years

### "Solid Software "

December 11, 2018

4.0

Overall, it has helped automate some of our audit processes. However, sometimes it has limitations and we have to use a SQL/Teradata, Tableau, or Excel which defeats the purpose at times.

Pros

One of my favorite, and most helpful things about ACL is the data import. It is clean and quick, and very easy to learn. Also the scripting is very helpful because you can rerun processes without redoing the work and have scripts run automatically.

Cons

There are features of ACL that make it difficult to work with if you are trying to take notes or change a cell's information. For example, you can't really add a new column with your notes in specific cells.

Review Source

VR

Verified Reviewer  
IT Audit Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "A must have technology!"

June 17, 2021

5.0

We are very satisfied.

Pros

Very helpful in doing analysis GB worth of data. Saves a lot of time. Relied upon by management as it is able to preserve integrity of data.

Cons

For new release of product, I need to download the whole installer instead instead of just having the updates. But other than that, none that I think of as of this time.

Review Source

VR

Verified Reviewer  
Head of Internal Audit  
Chemicals  
Used the software for: Less than 6 months

### "AuditBond review"

June 9, 2021

4.0

Professional approach. It was the best solution I found and I did demonstrations with 5 companies.

Pros

Allows for tracking of findings, mitigation actions etc. Includes modules for internal audit, compliance and enterprise risk management.

Cons

Time consuming to build and implement in an simple/user friendly way. Sometimes the functionality is more complex than what I actually need.

Review Source

VR

Verified Reviewer  
Risk Manager  
Banking  
Used the software for: 1-2 years

### "Highbond"

June 10, 2021

4.0

Pros

in actual fact, highbond helped make continuous auditing and GRC more efficient and easy.

Cons

I haven't encountered any cons since I started using HighBond

Review Source

VR

Verified Reviewer  
Audit Supervisor  
Automotive  
Used the software for: Less than 6 months

### "Efficient and Effective"

June 9, 2021

4.0

The audit process is highly integrated by using the Audit bond

Pros

Integration between different bonds within the platform

Cons

No policy bond available in the region until now

Alternatives considered

[LogicManager](https://www.capterra.com/p/176999/LogicManager/)[Ideagen Quality Management](https://www.capterra.com/p/155354/Ideagen-Quality-Management/)

Review Source

Valentina G.  
Web Designer  
  
Used the software for: 6-12 months

### "Excellent"

March 30, 2018

5.0

Pros

Excellent!! The way to treat customers and how it gives you a wide variety of services, gives you the best security, knows exactly what customers want and need.

Cons

I really do not have any complaints about this company, I only have good comments and good reviews, I am very satisfied with the work done, I am very happy and I recommend it 100%

Review Source

Suhail R.  
Senior Financial Consultant, Internal Controls  
Hospital & Health Care  
Used the software for: Less than 6 months

### "ACL for Audit Management"

December 14, 2018

3.0

Payroll benefits and improvements.

Pros

Ease of managing large data and the ease of applying scripts compared to MS office.

Cons

The history and the scripts are not easy to find and store.

Review Source

AH

Azizuddin H.  
Risk Management  
Hospital & Health Care  
Used the software for: 2+ years

### "Better Solution In Managing Risk"

May 23, 2024

5.0

Make my work easier and more efficient in monitoring risk register.

Pros

Accessibility of the platform, anywhere with internet connection.

Cons

At first it was a bit confusing in navigating the platform since there are many function but after sometimes it become better.

Reason for choosing Diligent One Platform

The best and leading in the market besides having local support team.

Review Source

HH

Hairi H.  
Technical Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Great Solution for GRC , Analytics and Automation"

June 17, 2021

5.0

Pros

Flexibility in solutioning with ability to do analytics and automation and reimporting results to create info worthy reporting. And not to mention the good and fast support given.

Cons

Should be bringing in more technological update into the solution

Review Source

RJN

Rochelle Joy N.  
Compliance Lead  
Financial Services  
Used the software for: 2+ years

### "HighBond - Results Module"

June 17, 2021

4.0

Pros

We are using HighBond in our daily Controls Governance, SoD Reporting and other Continuous Control Monitoring. Currently this cause us the better management of monitoring controls thus reducing risks.

Cons

Least liked about HighBond results module is that, even the administrator can not extract or download all the attachment at once. Theres no mass download of submitted supports from the users.

Review Source

TM

Trushali M.  
Data Analyst  
Consumer Services  
Used the software for: 2+ years

### "Simplify your Analytics with ACL"

June 10, 2021

5.0

Software is easy to use and easy to learn. Reduce the time required for the analysis. Easy to share the results with Stockholders.

Pros

Scripting Part and the overall implementation of the project is very easy

Cons

Actually, there is nothing to say..... Awesome product

Review Source

VE

Valyrie E.  
Auditor  
Pharmaceuticals  
Used the software for: 2+ years

### "HighBond review from an ACL user."

June 18, 2021

5.0

It really makes you work smart. Deliver quality output. Helps the auditor in doing repetitive tasks.

Pros

It enables you to work smart. Deliver quality output. Helps the auditor in doing repetitive tasks.

Cons

Currently, our company dont have the complete subscription or functionality. The price can be intimidating. We are currently revisiting our options.

Review Source

EH

Elton H.  
Supervisor, EDP and Audit Selection  
Government Administration  
Used the software for: 2+ years

### "Tremendous Time Saver"

December 12, 2018

4.0

We are currently using ACL for everything from gathering of statistical information for senior management, compiling risk factors for audit selection to analyzing taxpayer information prior to performing an audit

Pros

The ability to script repetitive tasks. ACL allows the user to “code” the steps performed so that they can be repeated at a click of a button. This whole process can be done without knowing any programming language because ACL records the steps that you have taken, which can then be copied into a script and run whenever it is needed.

Cons

The PDF converter. ACL has the ability to convert a pdf into a table, however the PDF needs to be a fairly simple one otherwise the data columns tend to jump around.

Review Source

PT

Peter T.  
Senior Auditor AVP  
Banking  
Used the software for: 2+ years

### "ACL for powerful Audit tools"

June 1, 2021

5.0

Overall I think the highbond packages and online user forums/trainings are an excellent investment for any internal audit program.

Pros

My favorite parts of ACL from Highbond are the scripting functions that allow me to easily backtrack my work and the ability to perform lots of different computations on the data without corrupting source material.

Cons

I dislike that the visual components of ACL are limited.

Review Source

ZS

Zois S.  
IT Auditor  
Banking  
Used the software for: 2+ years

### "HighBond Analytics Review"

June 9, 2021

5.0

HB provides with a sophisticated and highly performing tool for data analysis. Furthermore, its helpdesk function is outstanding. Plus the community is very engaging.

Pros

Ease of use. Many features. Audit trail in the analysis. Engaging community providing ideas and ready-to-use code. Ability to process many forms of data. Ability to process large amounts of data.

Cons

There are very few things not to like. None comes to mind at the moment.

Review Source

TS

Themeishan S.  
Senior Banking Assistant  
Banking  
Used the software for: 2+ years

### "Review by Themei"

June 10, 2021

5.0

Very useful tool for data extraction and data analyze.

Pros

User Friendly so that even accounting professionals also could use this.

Cons

Not every function are made available in the tab.

Review Source

AB

Allie B.  
Manager, Corporate Compliance  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great product for audit tracking and compliance."

June 2, 2021

5.0

Overall, the product provides a great outline to your audit program.

Pros

The software provides you an opportunity to develop throughout workflows

Cons

Unfortunately, the software does require a lot of clicks to get to all the available features.

Review Source

GM

Giovaana M.  
Senior Internal Auditor  
Government Administration  
Used the software for: I used a free trial

### "A must for IA!"

June 3, 2021

5.0

Great product! I highly recommend it!

Pros

I love how easy it is to use, meaning the customer was really thought about and considered on this. There are many functions that are very useful when working smarter, specially when it comes to Audit, sometimes time is of essence.

Cons

So far there is no complaints with this software.

Review Source

FN

Fumio N.  
Internal Audit Manager  
Automotive  
Used the software for: 6-12 months

### "Great Audit Management feature"

June 2, 2021

5.0

Pros

This product is very easy to keep track of audit progress status and remaining audit procedures.

Cons

Reporting and Analytics requires some customization.

Review Source

AZ

Amanda Z.  
Sr. Business Analyst  
Government Administration  
Used the software for: 1-2 years

### "Great product for analytics"

June 1, 2021

5.0

Everyone I have meet with and worked with has been amazing. The webinars always give me great insight and tips to take back to my scripting.

Pros

I like how easy it is to use the Macros to create scripts that can be used for repetitive tasks. The free online support center and training classes help learning the system a breeze.

Cons

I wish the desktop and web/robotics systems worked together a little easier and did not require you to upload data to use the robotics function.

Review Source

SB

Susan B.  
Information Systems Audit Manager  
Utilities  
Used the software for: 2+ years

### "ACL Data Analytics"

June 17, 2021

5.0

Pros

We have been using ACL for the past decade for data analytics. The software is helping us to do 100% analysis of the data population we are evaluating.

Cons

Because of cost implications, our ACL licenses are limited.

Review Source

SV

Sammy V.  
Manager  
Accounting  
Used the software for: 6-12 months

### "ACL "

December 11, 2018

5.0

Pros

Easy to pick up and learn. Allows you to rapidly analyze datasets and action.

Cons

Very slow performance. Doing basic things analogous to 'a subselect in SQL' is more painful than it needs to be.

Review Source

Similar Products

Featured

## Related categories

[Governance, Risk and Compliance (GRC)](https://www.capterra.com/grc-software/)[Data Analysis](https://www.capterra.com/data-analysis-software/)[Audit](https://www.capterra.com/audit-software/)

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.