---
title: "PreferredMD Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about PreferredMD Software - reviews, pricing plans, popular comparisons to other Credentialing products and more."
source_url: "https://www.capterra.com/p/268104/PreferredMD/"
page_type: "product"
language: "en"
---

# 

 PreferredMD Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

PreferredMD

## What is PreferredMD?

PreferredMD Solutions - perfect solutions to simplify surgical scheduling with a robust system that features built-in medical credentialing, vendor management, and insurance benefits verification.

## What is PreferredMD used for?

[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)[Credentialing](https://www.capterra.com/credentialing-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for PreferredMD?[Manage this product listing](https://www.g2.com/products/preferredmd/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PreferredMD

5.0 (1)

VS.

[4.2 (68)](https://www.capterra.com/p/90628/QGenda/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.1 (68)

Value For Money

5.0 (1)

Value For Money

4.0 (47)

Customer Service

5.0 (1)

Customer Service

4.2 (56)

## PreferredMD alternatives

[4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

## FAQs about PreferredMD

Overview

### What company size and specific industries is PreferredMD built for?

PreferredMD is designed for physician-owned surgical practices, surgical departments within large health care organizations, outpatient surgery centers, ambulatory surgery centers, office-based surgery, vendor management teams, and physicians. It is best suited to healthcare providers and organizations involved in surgical care rather than general business use.

Features and Usability

### What are the key features of PreferredMD?

PreferredMD offers appointment scheduling and appointment management, calendar management, and facility scheduling for coordinating visits and resources. It also includes patient records management, billing and invoicing, document storage, customizable forms and templates, alerts and reminders, SMS messaging, a client portal, mobile access, and third-party integrations.

Getting Started and Support

### What training and onboarding options does PreferredMD offer?

PreferredMD offers live online sessions, documentation, and videos for training and onboarding. Live online sessions provide guided instruction, documentation gives written reference material for review, and videos support self-paced learning and feature walkthroughs.

Getting Started and Support

### What customer support options does PreferredMD offer?

PreferredMD provides Email/Help Desk, FAQ/Forum, Phone Support, and Chat.

## Features

AI summary

Based on 1,214 Credentialing reviews

Capterra reviewers highlight these as the features buyers care about most when choosing medical scheduling software:

-   **HIPAA Compliant** (**74%** of reviewers rated this feature as critical)
-   **Charting** (**69%**)
-   **Appointment Scheduling** (**57%**)

PreferredMD supports **HIPAA Compliant** and **Appointment Scheduling**, helping practices protect patient data while managing bookings efficiently. However, it does not include **Charting**. Instead, the product offers other highly rated capabilities, including **Patient Records Management** (**60%**), **Appointment Management** (**59%**), and **Billing & Invoicing** (**53%**). These features help businesses keep patient information organized, handle daily scheduling tasks, and manage payments more effectively, allowing teams to run front-office and administrative work with less manual effort.

HIPAA Compliant

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Appointment Scheduling

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Patient Records Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Billing & Invoicing

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Alerts/Notifications

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Faculty/Staff Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

PreferredMD 22 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Email Reminders: Reminders sent via email
- Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Live Chat: Ability to chat online in real time
- Mobile Access: Access software remotely via mobile devices
- Multi-Location: Manage and support multiple locations
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Physician Management: Track and organize physician schedules and pertinent information
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- SMS Messaging: Send messages via SMS
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes

---

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Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

### Starting price

Free trial available

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AP

Ashley P.

Business Administrator

Hospital & Health Care

### "PreferredMD - A+ platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 24, 2022

Pros

Overall, the platform has enabled the admin and clinical team to take a proactive approach to effective schedule and communicate to offices, vendors and surgeons. It is a comprehensive system that improved the daily operations through a streamlined workflow.

Cons

None. Looking forward to new features as PreferredMD continues to evolve.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

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