# Unified Solutions Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Unified Solutions Software - reviews, pricing plans, popular comparisons to other EMS products and more.

Source: https://www.capterra.com/p/268111/Unified-Solutions

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# 

 Unified Solutions Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 10, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Unified Solutions

## What is Unified Solutions?

Unified Solutions is a complete EMS/Fire software platform built by first responders, for first responders. One login and one shared database connect every module: CloudPCR ePCR, AI-powered CAD dispatch, NEMT transport scheduling, crew scheduling, controlled-substance drug tracking, inventory, fleet management, TruckChecks vehicle inspections, CheckSheets, and HR. Crews chart faster with the intelligent Disposition Engine, work fully offline with automatic sync, and use any device (Windows, Mac, iOS, or Android) with no special hardware. Compliance is built in: automated DEA 222/41 forms, NFPA/DOT-aligned checklists, and audit-ready records across every module. Since 2014, agencies across 28 states have run on Unified Solutions, backed by 99.9% uptime and a dedicated EMS liaison for every agency. Your first app is FREE forever - full features, no credit card, no expiration - with Pro modules starting at $2/user/month.

## What is Unified Solutions used for?

[EMS](https://www.capterra.com/ems-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Starting price

Free trial  
available

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Escalation

System alerts about the need to escalate an issue or request

API

Application programming interface that allows for integration with other systems/databases

Availability Indicator

Indication whether a resource is available or protected from allocation

Availability Management

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Unified Solutions 38 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

System alerts about the need to escalate an issue or request

Application programming interface that allows for integration with other systems/databases

Indication whether a resource is available or protected from allocation

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Process of submitting and following up on claims with insurance companies

Manage and track all internal and external communication conducted via calls, email, text, or chat

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Track and manage adherence to policies for any service, product, process, or supplier

Import and export data to and from software applications

Capture information regarding dispatch, movement, and delivery of goods/resources

Store and organize documents in a centralized system

Digitally sign online documents

Coordinate emergency medical response

Track employee schedules, availability, and performance across projects and tasks

Track the location of specific equipment at all times

A list of events with their respective dates

Management of commercial motor vehicles for work-related purposes

For fire departments, volunteer fire departments, public safety agencies, emergency medical service (EMS) teams, and other agencies.

Intended for medical use such as diagnosis, treatment, and consultation

Monitor fuel consumption and optimize fuel usage

Use AI to generate content in the form of text, images, videos, etc.

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Manage the instructor/teacher's schedule, tasks, responsibilities

Access software remotely via mobile devices

Ability of websites, web applications, or mobile applications to function without an active internet connection

Manage and record overtime hours for hourly employees

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Facilitate the scheduling and coordination of employee shifts

SOG/Protocol Control

Set up connections to third-party platforms to improve business processes

Track the amount of time spent on a job or task

Track employee/learner's progression through training programs

Repair of any type of motor vehicle

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## Pricing

Free Trial

Free Version

First App Free

$0.00

## Integrations

[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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