--- title: "Kentro Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Kentro Software - reviews, pricing plans, popular comparisons to other eCommerce products and more." source_url: "https://www.capterra.com/p/268142/Kentro/" page_type: "product" language: "en" --- # Kentro Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Kentro ## What is Kentro? Kentro redefines the e-commerce experience with its modern ERP and 3PL solution. Our platform replaces outdated systems like NetSuite, offering a seamless blend of sales, inventory, customer management, and fulfillment services. With integrated 3PL capabilities, you can streamline order fulfillment, manage inventory in real time, and optimize customer satisfaction - all through a user-friendly platform designed to enhance your online store's performance. ## What is Kentro used for? [eCommerce](https://www.capterra.com/ecommerce-software/)[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/)[Order Management](https://www.capterra.com/order-management-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $225 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Kentro?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://kentro.io&name=Kentro) ## Kentro Overview Updated August 2026 AI summary Kentro supports small to enterprise businesses with eCommerce, ERP, and inventory management needs, offering tools for website management, data security, and order handling across multiple sales channels. It features catalog and order management, workflow automation, accounting integration, real-time reporting, and API access, and is available via cloud and web-based deployment on various devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Kentro 4.9 (16) VS. [4.2 (1,129)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting Price $225 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (16) Ease Of Use 4.1 (1,006) Value For Money 5.0 (11) Value For Money 4.1 (854) Customer Service 4.7 (11) Customer Service 4.3 (761) ## Kentro alternatives Highest Rated [Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/) [4.9 (1,006)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172133/Pirate-Ship/) [Sortly](https://www.capterra.com/p/169199/Sortly-Pro/) [4.5 (956)](https://www.capterra.com/p/169199/Sortly-Pro/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169199/Sortly-Pro/) [Shippo](https://www.capterra.com/p/146146/Shippo/) [4.8 (827)](https://www.capterra.com/p/146146/Shippo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146146/Shippo/) [ShipWise](https://www.capterra.com/p/146762/DesktopShipper/) [4.7 (108)](https://www.capterra.com/p/146762/DesktopShipper/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146762/DesktopShipper/) [View all alternatives](https://www.capterra.com/p/268142/Kentro/alternatives/) ## FAQs about Kentro Overview ### Which roles and teams benefit most from Kentro? Kentro is most used by account and customer-facing teams, marketing leaders, and operations professionals who need better coordination across revenue and service workflows. Supply chain, inventory, and retail teams rely on it to streamline fulfillment and planning, while executives and analysts use it to monitor performance and support data-driven decisions. Answer based on 16 reviews Overview ### What company size and industries is Kentro built for? Kentro is built for small businesses, with 100% of reviewers coming from that segment, and it is most common in Consumer Goods at 38%. It also serves Health, Wellness and Fitness companies at 31% and Retail businesses at 12%, with availability in the USA, Canada, Australia, and worldwide. Answer based on 16 reviews Features and Usability ### What are the key features of Kentro? Kentro offers inventory management, order management, warehouse management, and shipping management for multichannel operations. It also includes billing and invoicing, accounting integration, workflow automation, role-based permissions, API access, and reporting/analytics. Additional features cover product catalog management, returns management, vendor management, and barcode labeling. Integrations ### Which third-party tools and platforms does Kentro integrate with? Kentro integrates with over 20 third-party tools and platforms across ecommerce, shipping, accounting, and tax. Key integrations include DiCentral, Shopify, Shopify Plus, BigCommerce, NetSuite, QuickBooks, Avalara, EasyPost, FedEx Ship Manager, Stripe, TaxJar, and Amazon SES. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Kentro offer? Kentro provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does Kentro offer? Kentro provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback on support is available, so user experience details like response speed, helpfulness, or common issues cannot be confirmed from the catalog data. ## Features AI summary Based on 8,654 eCommerce reviews Capterra data shows that buyers of eCommerce software rank the following features as their top priorities: - **Website Management** (**48%** of reviewers rated this feature as critical) - **Data Security** (**55%**) - **Order Management** (**47%**) Kentro supports all three features that reviewers rate most important: **Website Management**, **Data Security**, and **Order Management**. Together, these capabilities help businesses maintain their online storefront, protect customer and transaction data, and handle orders efficiently, allowing teams to deliver a reliable buying experience and keep daily operations running smoothly. Data Security 4.9 (9) 22.22% of 9 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Order Management 4.7 (11) 45.45% of 11 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Mobile Access 5.0 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Shopping Cart 5.0 (6) 16.67% of 6 reviewers that rated this feature as important or highly important Checkout of online store Inventory Management 4.8 (9) 44.44% of 9 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Catalog Management 4.9 (7) 14.29% of 7 reviewers that rated this feature as important or highly important Create and manage digital catalog of products/services with their details, specifications, and price Kentro 248 features ### All Features - 3PL Management: Outsource and manage third party logistics - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - Air Shipping: Ship packages/goods by aircraft - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Assignment Management: Assign issues and tasks based on availability or required skills - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Billing: Setup and send recurring or automated bills - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Barcode Generation: Create unique barcodes that tie to a specific product(s) in order to track inventory - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Label Management: Print and scan barcode or labels - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Batch Printing: Enables the printing of multiple correspondence items at one time. - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bills of Lading: Documents issued by a carrier to acknowledge receipt of cargo for shipment - Bills of Material: Material list of manufacturing parts and associated costs - BOM Creation: Create bills of materials - Budgeting/Forecasting: Create budgets based on historical data and future projections - Bulk Ordering: Accept and track orders with multiple items - Cancellation Management: Allow customers to cancel their subscription remotely. - Catalog Creation: Create catalogs of products and/or services - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Categorization/Grouping: Organize and group data or items based on various criteria - Channel Analytics: Analyze and track performance of channels - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Container Shipping: Shipping products/goods in containers - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Profiles: Record customer information, purchase history, and other notes - Customer Service Management: Manage relationships with customers and address customer concerns - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Data Catalog: An organized inventory of all data assets - Data Import/Export: Import and export data to and from software applications - Data Mapping: Track the management and flow of data throughout the organization - Data Security: Protect sensitive data for digital privacy - Data Storage Management: Manage and store data in a database - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Visualization: Graphical representation of data - Delivery Management: Manage order deliveries until they are received by the customers - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Demand Forecasting: Forecast customer demand using historical insights and simulations - Digital Asset Management: Manage digital assets - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Storage: Store and organize documents in a centralized system - Dropshipping Services: Choose a partner from a network of suppliers that will ship the products sold in your store directly to customers - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - EDI: Transfer of data from one computer system to another - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Estimating: Estimate expected cost based on various factors before a project begins - File Management: Create, save, and store files - Filtering: Find & retrieve relevant data or documents - Financial Reporting: Generate reports to assess the financial performance of an organization - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For 3PLs: Designed for third-party logistics companies. - For B2B: Serves B2B organizations - For eCommerce: Intended to be used by online stores - For Small Businesses: Designed for small businesses - Forecasting: Form predictions based on past and present data/trends - Freight Shipping: Shipping products/goods by land, sea or air - Ground Shipping: Shipping products/goods by land - Historical Reporting: Information, data and reports that are being tracked over time - Image Library: Store and manage images - Import/Export Management: Management of inbound and outbound shipments in the context of international trade - Incentive Management: Manages incentive programs such as profit sharing, stock awards, and individual bonus plans - Integrated Development Environment: An application for source code editing, compiling, and debugging - Inventory Auditing: Cross-checking financial records with physical inventory counts and records - Inventory Control: Monitor product stock levels - Inventory Labels: Physical or digital tags that are affixed to items within an inventory system to identify and track individual items, products & assets - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Label Printing: Process of printing custom labels through various methods. - Label Templates: Premade examples and templates for labels - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Logistics Management: Management of the flow of things between point of origin and point of consumption. - Manufacturing Inventory Management: Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations - Master Record Management: Build a master repository to store entire business data in a categorized fashion - Metadata Management: Collect and maintain structured information that describes data or content - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Multi-level BOM: Also known as indented BOM, a hierarchical representation of components, assemblies, and subassemblies needed to manufacture a product - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Multi-Vendor: Designed for multiple vendors - Multimedia Support: Supports various file formats - Multiple Data Sources: Allows users to manage data from a number of sources - Multiple File Format Support: Supports multiple file formats, such as Doc, Docx, PDF, HTML, etc. - Ocean Shipping: Transportation of goods/products over long distances using ship - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Catalog: An online catalog of inventory that customers can view - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Package Tracking: Track the parcel or consignment delivery status - Parcel Shipping: Manage and organize the shipping, tracking, and delivery of packages - Partner Management: Manage channel partners through a portal where they can access all product information - Partner Portal: Web-based portal that helps distributors, partners and other service providers access marketing and sales content - Parts Management: Track parts inventory levels and manage re-stocking - Payment Options: Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Point of Sale (POS) Integration: Integrates with point of sale (POS) systems - Price and Cost Calculations: Calculate rule-based prices for a product/service - Price Optimization: Track factors that affect pricing and adjust prices accordingly to increase sales - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Product Catalog: Present a catalog of inventory that customers can view - Product Configurator: Customize the specifications of a finished product to meet the particular needs of a customer - Product Data Management: Capture, organize and track product-specific data and information in a centralized location - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Product Information Management: Import product information from third party sites or create your own, adjust descriptions and make other changes as required - Product Labels: Label attached to a product to identify the product or its contents - Production Management: Manage the end-to-end production process for manufacturing operations - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - QR Code Printing: Allows the printing and management of QR Codes - Quality Control: Ensure that quality requirements and standards are met across production processes - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Receiving: Manage all receiving processes within a warehouse - Receiving Labels: Labels used to alert warehouses of any pertinent information before workers scan or unpack the product - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Order Entry: The ability to enter orders from a remote location such as a computer, mobile, or tablet. - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Reordering: Accept and track repeat orders - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Management: Track and facilitate returns of products sold - Reviews Management: Track and monitor reviews of products or services - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Sales & Operations Planning: Oversee various functions of the organization while balancing and optimizing supply and demand - Sales Automation: Automate processes to manage leads, contacts, opportunities and sales activities - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Serial Number Tracking: Track and assign specific serial numbers to products - Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier. - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Shipping Services Integration: Integrates with shipping services - Shopping Cart: Checkout of online store - Single Sign On: Allow users to access multiple services after entering their login credentials once - Single-level BOM: Create, manage, and share one level of an assembly with the entire product team - SKU/UPC Codes: Internal and external product tracking codes - Sourcing Management: Negotiate best prices and choose the right vendor for various purchases - Special Order Management: Manage special order requested by a customer - Status Tracking: Track the status over time for a request, process, asset, or transaction - Stock Management: Manage the buying, selling, and holding of stocks - Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product - Subscription Plan Management: Manage the subscription plans of all active members - Supplier Management: Manage all supplier data and operations - Supply Chain Management: Manage the planning and execution of supply chain activities - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threat Intelligence: Information to prevent, understand and identify cyber threats - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transfers/Routing: Transfer queries and organize messages between agents - Transportation Management: Organize and track the physical movement of goods from one location to another - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Managed Inventory: Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Vendor Master Data Management: Create and maintain quality vendor data through data validation, maintenance, and audit trails to ensure proper compliance and sourcing - Vendor Payment: Process payment to vendor(s) for goods/services received - Version Control: Track revisions and updates made to files and navigate between different versions - Video Management: Store and manage online video content - Warehouse Management: Manage and track operations and inventory within warehouses - Web/Mobile App Development: Create/edit commerce applications for mobile devices and/or web - Website Management: Built-in website builder or integration with third-party site - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.9 (16) 4.9 Based on 16 reviews ## Pricing Value for money 5.0 (11) Free Trial Basic $225.00 Usage Based,Per Month Value for money 5.0 (11) 5.0 Based on 11 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/)[ Avalara](https://www.capterra.com/p/75673/AvaTax/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (11) 4.7 Based on 11 reviews ## User reviews Overall rating 4.9 Based on 16 reviews Filter by rating 5(15) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AR Arun R. President Computer & Network Security ### "Solid, No-Nonsense ERP with Room to Grow" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 30, 2025 Pros • Quick, straightforward onboarding • Clean, intuitive interface that’s easy for new staff to learn • Responsive support team • Solid native integrations with common e-commerce and shipping platforms Cons • Occasional lag when running large data exports • Workflow automations could use more “if/then” logic options Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GB Getzy B. Co Founder Consumer Goods ### "Kentro Is definitely worth it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 17, 2023 I have been using this software for some time now and I must say that I'm impressed by how easy it is to use. The user interface is very friendly and intuitive, making it a breeze to navigate through the different functions and features.What I particularly like about this software is the quick and efficient customer service that they provide. Whenever I had a question or an issue, their support team responded promptly and helped me resolve it in no time. This level of customer service is something that I value greatly and it really sets this software apart from others.I highly recommend this software to anyone looking for an easy-to-use, feature-rich tool with excellent customer service. It's definitely worth the investment and will make your life a lot easier! Pros In terms of functionality, this software is top-notch. It has a wide range of functions that cater to various needs, making it a versatile tool that can be used in different scenarios. Whether you need to organize your tasks, manage your contacts, or keep track of your finances, this software has got you covered.Overall, Cons The software does not really have downsides, We like it, and We use It. And we highly recommend it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Data Scientist Consumer Goods ### "Game-changer! Unified hub for business management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 28, 2022 Pros Kentro has been a huge time and money saver for us. Compared to a tool like NetSuite, functionality is almost identical at a fraction of the cost. As a data scientist, Kentro allows me to streamline my reporting processes, by consolidating all of our cross-channel metrics in one place. It is easy to pull reports with dynamic filters, allowing users to splice and dice the data as needed. We are able to connect to all of our third party tools, which allows for a full funnel view spanning inventory, fulfillment, marketing, finance among many others, which has saved us countless hours of data consolidation and analysis. Additionally, the team at Kentro has been extremely quick and effective in responding to any questions I have had. Highly recommend! Cons No major red flags - it has exceeded expectations. Kentro seems to have a solid foundation, with many new features on the roadmap, particularly added functionality for demand and revenue forecasting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MR Meriem R. Supply Chain Coordinator Consumer Goods ### "Great platform to streamline processes but. lacking few features " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 28, 2022 Pros The integration of processes and visibility over data Cons I find it not really practical in terms of lacking some features and the layout of fields and boxes Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DW Darlyn W. Associate Acount Manager Retail ### "USER Friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 27, 2022 Pros I am a fan of utilizing the reports section. Kentro is not only user friendly but it collects data that is useful to see how we are doing in sales. You can also keep track of order status and enter orders. I enjoy how accessible information is through Kentro. Cons I did struggle in the begin in locating information and entering orders. I believe a tutorial would be useful for those that are using it on a daily basis. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KC Krisserin C. SVP Growth Marketing Consumer Goods ### "Incredible" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 27, 2022 Inventory Management, Fulfillment. Pros Incredibly easy to deploy with impeccable technical support whenever needed. The value for money is incredible considering all that Kentro does for our business. Works incredible well with our custom built software and integrates with our more plug and play services such as Shopify. We save a ton of time and money with Kentro. Cons We have not had any issues with Kentro to date. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB Kaley B. Marketing Coordinator Alternative Medicine ### "Super Easy To Navigate!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 September 26, 2022 As someone who is a little tech challenged I love using it, I think it is super easy and manageable. Pros Super easy to navigate, as someone who gets nervous about adapting to new platforms, I was able to pick it up fairly quickly. It is also really adaptable to many uses which I enjoy. Cons My only complaint is every time I click on an order under sales orders, it takes me back to the home page of orders instead of staying on the specific page. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YO Ydaiber O. Se. AR Analyst Health, Wellness and Fitness ### "Kentro saves time" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2022 Pros Kentro is a very simple system to use, I like the integration with the other platforms I use on my day-to-day. It has improved my work efficiency. Superb customer service! Cons The system keeps improving, after I find an area that could work be more efficient, I quickly get support from the kentro team to automate and make changes as we go. So it may not be as intuitive at first, but there's usually a way around it to make it work. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA Sonia A. Account Manager Health, Wellness and Fitness ### "Easy to Use Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 26, 2022 Pros The most useful features are the reports and the capability to look up order information. I can pull several shipping reports in a matter of minutes. It's very intuitive and I like the UX. Cons There isn't anything difficult about using this software. Everything I have ever wanted to export, or see within the platform, I have been able to do. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CO Carlos O. Wholesale Operations Manager Retail ### "Kentro is has many great features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2022 My experience has been great, Kentro has automated a lot of my work and reduced tedious tasks. Pros My favorite feature is the ability to map most every function of PO's by vendor. It allows for unique labels/ template profiles according to vendor guidelines. Cons What i've liked least has been my inability to add tracking to multiple shipments at once. However, i'm hopeful that it's a feature that will be implemented soon enough. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/268142/Kentro/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.