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Kentro

Kentro

4.9 (15)
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What is Kentro?

Revolutionize order management with Kentro’s fully integrated ERP and 3PL solution. Our platform offers comprehensive management from order placement to delivery, seamlessly integrating with inventory, accounting, and fulfillment. With Kentro’s 3PL services, you can ensure fast, accurate, and cost-efficient order processing for both DTC and B2B customers, all within one platform.

Kentro Integrations

Shopify logo
Shopify
Stripe logo
Stripe
Xero logo
Xero
Zapier logo
Zapier
NetSuite logo
NetSuite
Dashboard
Order Fulfilment
Multichannel Listings
Rules Engine
B2C/B2B online store

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How much is Kentro?

Starting From:
$225 Per Month
Pricing Model: Usage Based
  • Yes, has free trial
  • No free version
Pricing Details (Provided by Vendor):
Kentro offers premium plans with a 10% discount for annual billing: - Essential: from $225/month for up to 1,000 orders per month, 2 sales channels, and 3 users and more - Small Business: from $450/month for up to 3,000 orders per month, 5 sales channels, and 5 users and more - Growth: from $900/month for up to 10,000 orders per month, 10 sales channels, and 10 users and more - Enterprise: Contact Kentro for custom pricing

Kentro Features

What solutions does Kentro provide?

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Kentro Reviews

Showing 5 of 15 reviews
Overall
4.9
Ease of Use
4.7
Customer Service
4.8

Pros

  • As someone who is a little tech challenged I love using it, I think it is super easy and manageable.

  • I love how easy the platform is for me to place orders & track them. I also really like how the person on the receiving end of the order gets immediately notified of the whereabouts of their package.

  • The staff is extremely helpful in adjusting the system to my company's needs, overall a great experience working with Kentro.

  • Whenever we want to add something or improve a part of Kentro or process it’s always manageable and easy to fix. The real time features and historical data is all very useful.

Cons

  • No major red flags - it has exceeded expectations. Kentro seems to have a solid foundation, with many new features on the roadmap, particularly added functionality for demand and revenue forecasting.

  • My only complaint is every time I click on an order under sales orders, it takes me back to the home page of orders instead of staying on the specific page.

  • Sometimes the format is difficult to navigate, for example scrolling left and right in different lines (e.g. orders).

  • Without kentro our inventory department would be a disaster.

Most Helpful Reviews for Kentro

Verified Reviewer
Data Scientist
Consumer Goods, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 28, 2022

"Game-changer! Unified hub for business management"

Pros: Kentro has been a huge time and money saver for us. Compared to a tool like NetSuite, functionality is almost identical at a fraction of the cost. As a data scientist, Kentro allows me to streamline my reporting processes, by consolidating all of our cross-channel metrics in one place. It is easy to pull reports with dynamic filters, allowing users to splice and dice the data as needed. We are able to connect to all of our third party tools, which allows for a full funnel view spanning inventory, fulfillment, marketing, finance among many others, which has saved us countless hours of data consolidation and analysis. Additionally, the team at Kentro has been extremely quick and effective in responding to any questions I have had. Highly recommend!

Cons: No major red flags - it has exceeded expectations. Kentro seems to have a solid foundation, with many new features on the roadmap, particularly added functionality for demand and revenue forecasting.

Reasons for Switching to Kentro: Big cost and time saver.
Evan P.
Sen. Director of Operations
Warehousing, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
3.0
Customer Service
3.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
September 26, 2022

"Kentro is great!"

Overall: Improved our inventory truth and visibility.

Pros: WMS integration, PO fulfillment, invoicing

Cons: A little buggy at first but easy to fix.

Alternatives Considered: NetSuite
Reasons for Choosing Kentro: Kentro allowed us to customize our experience without overpaying for features we don't use.
Meriem R.
Supply Chain Coordinator
Consumer Goods, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
September 28, 2022

"Great platform to streamline processes but. lacking few features "

Pros: The integration of processes and visibility over data

Cons: I find it not really practical in terms of lacking some features and the layout of fields and boxes

Getzy B.
Co Founder
Consumer Goods, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 17, 2023

"Kentro Is definitely worth it!"

Overall: I have been using this software for some time now and I must say that I'm impressed by how easy it is to use. The user interface is very friendly and intuitive, making it a breeze to navigate through the different functions and features.What I particularly like about this software is the quick and efficient customer service that they provide. Whenever I had a question or an issue, their support team responded promptly and helped me resolve it in no time. This level of customer service is something that I value greatly and it really sets this software apart from others.I highly recommend this software to anyone looking for an easy-to-use, feature-rich tool with excellent customer service. It's definitely worth the investment and will make your life a lot easier!

Pros: In terms of functionality, this software is top-notch. It has a wide range of functions that cater to various needs, making it a versatile tool that can be used in different scenarios. Whether you need to organize your tasks, manage your contacts, or keep track of your finances, this software has got you covered.Overall,

Cons: The software does not really have downsides, We like it, and We use It. And we highly recommend it

Dmitriy G.
Supply Chain Director
Health, Wellness and Fitness, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 26, 2022

"Kentro - Highly Recommended Software"

Overall: The staff is extremely helpful in adjusting the system to my company's needs, overall a great experience working with Kentro!

Pros: The software is very user-friendly and has multiple features which simplify the day-day operational responsibilities due to multiple automated data syncs.

Cons: There was a learning curve, as with any new software!

Switched From: QuickBooks Time
Reasons for Switching to Kentro: For financial reasons!