--- title: "Vantage Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Vantage Software - reviews, pricing plans, popular comparisons to other Audit products and more." source_url: "https://www.capterra.com/p/268202/Enterprise-Software/" page_type: "product" language: "en" --- # Vantage Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Vantage Software ## What is Vantage Software? Vantage software supports organisations across the charity, healthcare, and local authority sector, to improve their incident reporting, risk management, compliance monitoring, auditing, and beyond. Our intuitive software removes the hindrance of paper-based and multi-system working, by offering over 40 solutions in one central web-based system. Vantage software provides in-depth analysis and efficient data sharing, streamlining processes to give you more time to focus on your mission. ## What is Vantage Software used for? [Incident Management](https://www.capterra.com/incident-management-software/)[Compliance](https://www.capterra.com/compliance-software/)[Audit](https://www.capterra.com/audit-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Vantage Software?[Manage this product listing](https://www.g2.com/products/vantage-technologies-vantage/claim_requests/new?auto=true) ## Vantage Software Overview Updated September 2026 AI summary Vantage Software provides data management capabilities for organizations of all sizes, offering tools for access control, data synchronization, reporting, and workflow management. It spans categories such as audit, compliance, risk, and facility management, and includes features like audit trails, real-time reporting, customizable dashboards, and secure storage. Vantage is deployed via cloud, SaaS, or web-based platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Vantage Software 4.7 (14) VS. [4.6 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting Price Contact vendor Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (14) Ease Of Use 4.6 (785) Value For Money 5.0 (13) Value For Money 4.4 (706) Customer Service 4.7 (14) Customer Service 4.5 (738) ## Vantage Software alternatives [4.8 (96)](https://www.capterra.com/p/141558/DoneSafe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (234)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.7 (48)](https://www.capterra.com/p/181004/SafetyAmp/reviews/) Starting price $4800.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/268202/Enterprise-Software/alternatives/) ## FAQs about Vantage Software Overview ### Which roles and teams benefit most from Vantage Software? Vantage Software is most used by quality, compliance, and governance leaders across healthcare and support services. Clinical directors, patient safety leads, and safeguarding teams use it to manage audits, incidents, and regulatory readiness, while information managers, database administrators, and facilities leaders rely on it for oversight, documentation control, and operational accountability. Answer based on 14 reviews Overview ### What company size and specific industries is Vantage Software built for? Vantage Software is designed for organizations of varying sizes that need incident reporting, risk management, and compliance tools, especially charities, healthcare providers, and local authorities. It suits public sector and nonprofit groups as well as healthcare organizations that manage incidents, risks, and regulatory requirements. Features and Usability ### What are the key features of Vantage Software? Vantage Software offers compliance management, risk assessment, audit planning, and audit trail tools for governance and oversight. It also includes incident management, safety incident management, asset tracking, maintenance scheduling, document management, configurable workflow, customizable reports, and real-time dashboards for tracking activities and status. Getting Started and Support ### What training and onboarding options does Vantage Software offer? Vantage Software provides in-person training, live online sessions, webinars, documentation, and videos. In-person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference materials, and videos give teams self-paced examples and walkthroughs for review. Getting Started and Support ### What customer support options does Vantage Software offer? Vantage Software provides email/help desk, a knowledge base, and phone support. Because no reviewer feedback about support is available, user experience with response times, helpfulness, or common frustrations cannot be assessed from the catalog data. ## Features AI summary Based on 1,869 Audit reviews Capterra data shows that buyers of data management software rank the following features as their top priorities: - **Data Security** (**63%** of reviewers rated this feature as critical) - **Data Synchronization** (**52%**) - **Data Import/Export** (**46%**) Vantage Software supports all three features that reviewers rate most highly: **Data Security**, **Data Synchronization**, and **Data Import/Export**. Together, these capabilities help businesses protect sensitive information, keep data consistent across systems, and move information in and out of the platform efficiently, allowing teams to maintain accuracy, reduce manual work, and make better decisions with up-to-date data. Data Capture and Transfer 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Import, collect, and capture data from multiple sources Access Controls/Permissions 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Alerts/Notifications 4.9 (11) 63.64% of 11 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Incident Management 4.9 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Manage and track all disruptions and incidents Incident Reporting 4.7 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Compliance Management 4.7 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Vantage Software 111 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accident Investigation: Analyze circumstances of an accident and implementing corrective actions for future prevention - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Assessment Management: Creation, administration, and evaluation of assessments or tests - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Planning: Create a targeted plan, schedule resources, and determine long-term goals for the audit process - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automatic Backup: Data is backed up automatically to prevent data loss - Change Management: Track and monitor efficient handling of all changes/transitions - Checklists: An itemized to do list that can be edited as tasks are completed - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Completion Tracking: Track the current status and completion of activities, tasks, goals or deliverables via progress indicators - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Connectors: Connect to big data sources - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Integration: Combining data from different sources and providing a unified view - Data Migration: Move from one database to another, or upgrade the version of database software being used - Data Quality Control: Establish guidelines about how much and what kind of data can be stored in the repository - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Data Visualization: Graphical representation of data - Database Support: Supports common databases such as MySQL and Oracle - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - Forms Management: Store, manage and track all forms in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Historical Reporting: Information, data and reports that are being tracked over time - Incident Management: Manage and track all disruptions and incidents - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Information Governance: Accountability over info/data that ensures appropriate behavior in the valuation, creation, storage, use, archiving & deletion of info. - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - IT Incident Management: Manage incidents related to outages or breaches in functionality of IT systems - IT Risk Management: Manage risks related to IT systems - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Master Data Management: Verify, organize, manage & store enterprise data assets in a centralized repository - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multiple Data Sources: Allows users to manage data from a number of sources - Operational Risk Management: Manage risk that occurs from systems failure or inadequate processes - Parts Management: Track parts inventory levels and manage re-stocking - Policy Management: Create, manage, and track policies and procedures within an organization - Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Quality Control: Ensure that quality requirements and standards are met across production processes - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reports: Delivers insights into charger performance, energy consumption, revenue, and usage trends to optimize operations and maximize utilization. - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Risk Reporting: Reporting of risks associated with specific actions, events, or entities - Risk Scoring: Assess and score risks using risk matrices - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Safety Incident Management: Track, report on and implement actions pertaining to physical safety at the workplace - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Single Sign On: Allow users to access multiple services after entering their login credentials once - Status Tracking: Track the status over time for a request, process, asset, or transaction - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Control: Track revisions and updates made to files and navigate between different versions - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.9 (14) 4.9 Based on 14 reviews ## Pricing Value for money 5.0 (13) Basic £0.00 Value for money 5.0 (13) 5.0 Based on 13 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (14) 4.7 Based on 14 reviews ## User reviews Overall rating 4.7 Based on 14 reviews Filter by rating 5(10) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SD Sarah D. Clinical Innovation and Quality Director Hospital & Health Care ### "Vantage changed my working life as a Quality Director" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 20, 2025 Brilliant – the system has significantly improved the accuracy and reliability of data collection and reporting at ECH. Its user-friendly design has enabled staff to adapt quickly to the change, and because the administration team finds it easy to use, modules and reports can be updated promptly. This flexibility is already supporting more efficient and responsive ways of working. Pros The system has brought about a noticeable improvement in how we manage and utilise data at East Cheshire Hospice. Its ease of use has been a key factor in its successful adoption, staff across different teams have adapted quickly, with minimal training required. This has helped embed the system into daily practice without disrupting workflows. From a risk management perspective, the system has strengthened our ability to maintain accurate, timely, and consistent records. This reduces the likelihood of errors and ensures we are meeting compliance and governance standards more effectively. In terms of reporting, the system enables us to generate clear, reliable outputs that support both operational decision-making and strategic planning. Reports can be tailored and updated easily, allowing us to respond quickly to emerging needs or priorities. The tracking functionality has also been a major asset. It allows us to monitor activity, outcomes, and engagement in real time, which supports continuous improvement and helps demonstrate the impact of our work to stakeholders. Overall, the system has enhanced our agility, accountability, and confidence in the data we use to drive service development. Cons the inability to add your own modules and integration with Other Systems, currently duplicating a lot of reporting ie to CQC and LFPSE Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CM Chris M. Head of Estates and Facilities Hospital & Health Care ### "Vantage: so many benefits!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 14, 2025 It's been great. Once we got the incident module in place, this gave us the building blocks to introduce additional module easily. The Vantage support team have been really helpful, always available to help with queries to ensure we're getting the most out of the software. We're already seeing the benefits in time saved by automating a number of processes that were completed manually and we've got a plan in place to introduce more modules over the next few months. Pros Easy to use and amend the forms and reports ourselves. There's no additional cost to add more modules, which means we get more benefits at no additional cost to the organisation. Lots of useful templates available so we can easily implement additional functionality when we need to. Cons It took a while to get everything set up initially, although that's mostly due to us having to gather all the relevant information, rather than an issue with Vantage. Alternatives considered [Ulysses](https://www.capterra.com/p/238800/Ulysses/) Reasons for choosing Vantage Software Greater functionality, lower cost. Used by other organisations similar to ourselves, who all recommended this software. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JJ Jennifer J. Quality and Safeguarding Hospital & Health Care ### "Vantage is time saving software! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2025 The software has enabled us as an organisation to have more oversight, control and compliance. There are so many useful modules, the teams have really engaged with Vantage and found it easy to use and navigate through the individual modules. The software has saved us hours of work through live reporting and provide easy access to the information via the dashboards. Pros With vantage everything is in one place. Its been great to have oversight across the organisation and the dashboards create a lot of useful top line information, for example highlighting the number open incidents or complaints we may have. The automation of triggers is a great tool. Cons We haven't found any cons with the system. Recording the training session we found was useful as we often refer back to these to resolve any quick issues we may have however raising a Vantage ticket is really quick and helpful. Switched from [Daily Connect](https://www.capterra.com/p/180141/Daily-Connect/) To have better software for reporting and automation. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MT Michelle T. Quality Governance Lead Hospital & Health Care ### "Vantage Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 9, 2024 Fantastic especially like the wide range of modules, ability to bespoke modules and the excellent customer care and support Pros Easy to complete a record, to retrieve data and to create reports Cons I haven't found any aspect that I dislike so far Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KS Kate S. Quality and Database Administrator Hospital & Health Care ### "Excellent product, amazing customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2024 An amazing product that has really reduced our paper trail, increased auditability, and enabled us to streamline so many manual processes. A great product, I would really recommend it. Pros It is so easily configurable that you can really tailor existing modules to meet your specific needs, or create entirely new ones really quickly. The support team are superb, very quick to respond and really keen to help. Cons Sometimes the manuals aren't very helpful - but then you can always call the support team for advice. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. WL Wendy L. Associate Director Quality Hospital & Health Care ### "Intuitive system, excelletn service" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 3, 2024 In the five years I have been using Vantage, I have always been impressed by the functionality and ease of use. The support from the whole team, but particuarly \[sensitive content hidden\] has been exceptional, and there has always been a willingness to fix problems and find solutions. Pros The ease of the configuration as a 'non-coder'. Highly customisable Shared template facility Cons Links to sub-forms not available Fields not coded Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 20, 2024 Hi Wendy, thank you for your great review! It's great to hear how the ease of use and functionality of Vantage software continues to meet the needs of your organisation. Our customers are at the forefront of everything we do, so thank you for your kind words regarding our customer support! HM Helen M. Head of Governance Hospital & Health Care ### " Choose Vantage" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 12, 2024 Choosing a new electronic incident and risk management system that would meet the needs of our organisation over 2 sites was a massive concern. Vantage facilitated meetings to explain their system, how we would be supported and were very open and transparent about the costs involved - all of which assured us that we should choose Vantage. Vantage have been true to their word, we have been supported throughout the building and implementation of all our modules. We currently have in excess of 10 completed modules (all done in a very short time frame) with plans to implement more. The system continues to be cost effective. They are receptive to feedback and work hard to ensure the software continues to meet our ever changing organisational needs. Our staff like Vantage which is very important, its easy to use, it saves them time which is a massive plus for clinical staff. Vantage has and continues to be a very positive experience for our organisation. Pros Vantage offer an array of modules, their team can assist you to adapt one of their modules or build a new one from scratch enabling you to meet the needs of your organisation. Its a very cost effective system Easy to use Enables the monitoring of actions and learning identified from incident investigation. Customer service is excellent, the support team are very responsive and professional. Cons Nothing really, the software is adaptable. We can make changes as required. Alternatives considered [Ulysses Suite](https://www.capterra.com/p/20037/Ulysses-Suite/) Reasons for choosing Vantage Software Cost Support Variety of modules available Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 1, 2024 Hi Helen, Thank you for your excellent review! It is great to hear how Vantage software continues to meet your organisation's incident and risk management needs across multiple sites. We are proud of the customer support we offer and thank you for your kind words! CH Claire H. Quality & Compliance Manager Hospital & Health Care ### "Healthcare Homes Group" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2023 Pros Healthcare Homes (HH) purchased and implemented Sentinel in 2017 to 46 care homes and 11 home care branches. Sentinel is our web based risk management system and is utilised to record, monitor and report on accidents/incidents, safeguardings, complaints/compliments, auditing and enquiries. The system has grown somewhat since implementation and we have been able to customise the modules to meet our every changing needs and to ensure they are capturing all required regulatory information, aligned to our policies and can provide the required outputs to enable trend analysis and risk management. Prior to HH purchasing the system, all reporting was conducted on paper at home and branch level. Now we are able to meet the varying needs of staff within the business from Executive Board, central functions and front line operational colleagues. Our ways of working continue to evolve and throughout every development we make on the sentinel system we have been provided with first class support from the vantage team. The system has enabled us to work more efficiently, ensure we have robust governance processes in place and in turn saving time and money. Cons Auto creation of actions would be an advantage for example when an audit area is non compliant the system would automatically generate an action plan Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 17, 2023 Hello Claire, thank you for taking the time to leave us a great review, it is very much appreciated! It is great to hear how Vantage software continues to meet and adapt to your organisation's needs and has enabled you to operate more efficiently! We are always looking to improve and implement new features and functionality into our software and thank you for your suggestion on the auto-creation of actions. Your suggestions are extremely valuable in the further development of our software! DT David T. Head of Quality & Compliance Hospital & Health Care ### "Sentinel" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 May 5, 2023 We're very happy to partner with Vantage and they're a very easy company to work with. Pros Sentinel's great advantage to us is it's flexibility. A module is essentially a customisable electronic form, backed by a database and reporting features, along with a system for automating triggering of events. As such, it extremely flexible and adaptable. We now have just under 30 modules in use and frequently find new applications for it: incident reporting, complaints, risk register, record of processing activities, managing prescription books, planned preventative maintenance, managing contracts, and DSE assessments is just a selection. Cons One of the advantages of Vantage - its small size and personal approach- can be a drawback. While the team are very easy to work with and receptive to suggestions for new features, they're not always as quick to respond to technical support requests as we would like. But then I imagine that is a complaint common to most IT suppliers. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KL Katherine L. Quality and Governance Lead Hospital & Health Care ### "Vantage Software Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 27, 2023 Our overall experience of using the software is very good. The system is easy to administrate in the background and simple for staff to use. The support offered is exceptional and I would have no hesitation in recommending the product and have done so to similar health care providers. Pros The fact that we are able to build and maintain our own modules. We are able to make them bespoke to our policies and procedures. The format is simple and easy for users to understand. The dashboards and reporting features enable us to report at our relevant meetings easily and effectively. Cons There are a few anomalies in the system, for example when users are removed they sometimes appear on lists. It would also be useful to be able to create dashboards based on % compliance as oppose to number counts of records; for example, 100%, 75%, 80% compliance against hand hygiene audits as oppose to counting the number of hand hygiene audit records. Reasons for choosing Vantage Software Vantage was in place before I came into post. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 17, 2023 Hello Katherine, thank you for your kind words and for leaving us a great review, it is very much appreciated! We always welcome feedback on how we can improve and thank you for your suggestions on how we can further enhance aspects of the system, this is extremely helpful! [View all Reviews](https://www.capterra.com/p/268202/Enterprise-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.