# Vantage Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Vantage Software - reviews, pricing plans, popular comparisons to other Data Management products and more.

Source: https://www.capterra.com/p/268202/Enterprise-Software

---

# 

 Vantage Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Vantage Software

## What is Vantage Software?

Vantage software supports organisations across the charity, healthcare, and local authority sector, to improve their incident reporting, risk management, compliance monitoring, auditing, and beyond. Our intuitive software removes the hindrance of paper-based and multi-system working, by offering over 40 solutions in one central web-based system. Vantage software provides in-depth analysis and efficient data sharing, streamlining processes to give you more time to focus on your mission.

## What is Vantage Software used for?

[Incident Management](https://www.capterra.com/incident-management-software/)[Compliance](https://www.capterra.com/compliance-software/)[Audit](https://www.capterra.com/audit-software/)

Overall rating

Based on 14 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Vantage Software

4.7 (14)

VS.

[4.5 (683)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (14)

Ease Of Use

4.6 (670)

Value For Money

5.0 (13)

Value For Money

4.4 (594)

Customer Service

4.7 (14)

Customer Service

4.5 (625)

## Vantage Software alternatives

Highest Rated

[4.6 (253)](https://www.capterra.com/p/141080/iAuditor/reviews/)

Starting price

$29.00

Per User, Per Month

[4.5 (762)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

Starting price

$20.00

Per User, Per Month

[4.5 (203)](https://www.capterra.com/p/196959/Pirani/reviews/)

Starting price

$276.00

Per User, Per Month

[4.4 (106)](https://www.capterra.com/p/102848/EHS-Management-Software/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/268202/Enterprise-Software/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

4.9 (11)

63.64% of 11 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Incident Management

4.9 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Manage and track all disruptions and incidents

Incident Reporting

4.7 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Compliance Management

4.7 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Compliance Tracking

4.8 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Track and report regulatory data to either internal management or external stakeholders

Customizable Reports

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

Vantage Software 110 features

Define levels of authorization for access to specific files or systems

Analyze circumstances of an accident and implementing corrective actions for future prevention

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Creation, administration, and evaluation of assessments or tests

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Create a targeted plan, schedule resources, and determine long-term goals for the audit process

A record of all activities within the system, including user access, changes made, etc.

Data is backed up automatically to prevent data loss

Track and monitor efficient handling of all changes/transitions

An itemized to do list that can be edited as tasks are completed

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track the current status and completion of activities, tasks, goals or deliverables via progress indicators

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Analyze survey results via statistical testing or crosstabs directly within the software

Import, collect, and capture data from multiple sources

Connect to big data sources

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Combining data from different sources and providing a unified view

Move from one database to another, or upgrade the version of database software being used

Establish guidelines about how much and what kind of data can be stored in the repository

Protect sensitive data for digital privacy

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Graphical representation of data

Supports common databases such as MySQL and Oracle

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Receive and/or send email notifications for urgent updates, requests, or other information

Track employee schedules, availability, and performance across projects and tasks

Manage procedures that ensure organizational equipment remains in working condition

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Manage and track high-value assets including office equipment, furniture & more

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Store, manage and track all forms in a centralized location

Search for specific words or phrases within a document or database

Information, data and reports that are being tracked over time

Manage and track all disruptions and incidents

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Accountability over info/data that ensures appropriate behavior in the valuation, creation, storage, use, archiving & deletion of info.

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Identify and respond to unexpected problems or failures (ie. "negative events")

Manage incidents related to outages or breaches in functionality of IT systems

Manage risks related to IT systems

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Verify, organize, manage & store enterprise data assets in a centralized repository

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows users to manage data from a number of sources

Manage risk that occurs from systems failure or inadequate processes

Track parts inventory levels and manage re-stocking

Create, manage, and track policies and procedures within an organization

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Ensure that quality requirements and standards are met across production processes

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Notifying as a warning or reminder of a potential or imminent hazard

Analyze potential risks across the organization

Initiate collection and analysis of known risks

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Reporting of risks associated with specific actions, events, or entities

Assess and score risks using risk matrices

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Track, report on and implement actions pertaining to physical safety at the workplace

Identify and assess hazards to ensure the well-being of employees, assets, and the environment

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more

Allow users to access multiple services after entering their login credentials once

Track the status over time for a request, process, asset, or transaction

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Track employee/learner's progression through training programs

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Interact with data visualization elements, such as charts and graphs, to drill down into data

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.9 (14)

4.9

Based on 14 reviews

## Pricing

Value for money

5.0 (13)

Basic

£0.00

Value for money

5.0 (13)

5.0

Based on 13 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (14)

4.7

Based on 14 reviews

## User reviews

Overall rating

4.7

Based on 14 reviews

Filter by rating

5(10)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SD

Sarah D.

Clinical Innovation and Quality Director

Hospital & Health Care

### "Vantage changed my working life as a Quality Director"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 20, 2025

Brilliant – the system has significantly improved the accuracy and reliability of data collection and reporting at ECH. Its user-friendly design has enabled staff to adapt quickly to the change, and because the administration team finds it easy to use, modules and reports can be updated promptly. This flexibility is already supporting more efficient and responsive ways of working.

Pros

The system has brought about a noticeable improvement in how we manage and utilise data at East Cheshire Hospice. Its ease of use has been a key factor in its successful adoption, staff across different teams have adapted quickly, with minimal training required. This has helped embed the system into daily practice without disrupting workflows. From a risk management perspective, the system has strengthened our ability to maintain accurate, timely, and consistent records. This reduces the likelihood of errors and ensures we are meeting compliance and governance standards more effectively. In terms of reporting, the system enables us to generate clear, reliable outputs that support both operational decision-making and strategic planning. Reports can be tailored and updated easily, allowing us to respond quickly to emerging needs or priorities. The tracking functionality has also been a major asset. It allows us to monitor activity, outcomes, and engagement in real time, which supports continuous improvement and helps demonstrate the impact of our work to stakeholders. Overall, the system has enhanced our agility, accountability, and confidence in the data we use to drive service development.

Cons

the inability to add your own modules and integration with Other Systems, currently duplicating a lot of reporting ie to CQC and LFPSE

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CM

Chris M.

Head of Estates and Facilities

Hospital & Health Care

### "Vantage: so many benefits!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 14, 2025

It's been great. Once we got the incident module in place, this gave us the building blocks to introduce additional module easily. The Vantage support team have been really helpful, always available to help with queries to ensure we're getting the most out of the software. We're already seeing the benefits in time saved by automating a number of processes that were completed manually and we've got a plan in place to introduce more modules over the next few months.

Pros

Easy to use and amend the forms and reports ourselves. There's no additional cost to add more modules, which means we get more benefits at no additional cost to the organisation. Lots of useful templates available so we can easily implement additional functionality when we need to.

Cons

It took a while to get everything set up initially, although that's mostly due to us having to gather all the relevant information, rather than an issue with Vantage.

Alternatives considered

[Ulysses](https://www.capterra.com/p/238800/Ulysses/)

Reasons for choosing Vantage Software

Greater functionality, lower cost. Used by other organisations similar to ourselves, who all recommended this software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JJ

Jennifer J.

Quality and Safeguarding

Hospital & Health Care

### "Vantage is time saving software! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 3, 2025

The software has enabled us as an organisation to have more oversight, control and compliance. There are so many useful modules, the teams have really engaged with Vantage and found it easy to use and navigate through the individual modules. The software has saved us hours of work through live reporting and provide easy access to the information via the dashboards.

Pros

With vantage everything is in one place. Its been great to have oversight across the organisation and the dashboards create a lot of useful top line information, for example highlighting the number open incidents or complaints we may have. The automation of triggers is a great tool.

Cons

We haven't found any cons with the system. Recording the training session we found was useful as we often refer back to these to resolve any quick issues we may have however raising a Vantage ticket is really quick and helpful.

Switched from

[Daily Connect](https://www.capterra.com/p/180141/Daily-Connect/)

To have better software for reporting and automation.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MT

Michelle T.

Quality Governance Lead

Hospital & Health Care

### "Vantage Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 9, 2024

Fantastic especially like the wide range of modules, ability to bespoke modules and the excellent customer care and support

Pros

Easy to complete a record, to retrieve data and to create reports

Cons

I haven't found any aspect that I dislike so far

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KS

Kate S.

Quality and Database Administrator

Hospital & Health Care

### "Excellent product, amazing customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 26, 2024

An amazing product that has really reduced our paper trail, increased auditability, and enabled us to streamline so many manual processes. A great product, I would really recommend it.

Pros

It is so easily configurable that you can really tailor existing modules to meet your specific needs, or create entirely new ones really quickly. The support team are superb, very quick to respond and really keen to help.

Cons

Sometimes the manuals aren't very helpful - but then you can always call the support team for advice.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WL

Wendy L.

Associate Director Quality

Hospital & Health Care

### "Intuitive system, excelletn service"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 3, 2024

In the five years I have been using Vantage, I have always been impressed by the functionality and ease of use. The support from the whole team, but particuarly \[sensitive content hidden\] has been exceptional, and there has always been a willingness to fix problems and find solutions.

Pros

The ease of the configuration as a 'non-coder'. Highly customisable Shared template facility

Cons

Links to sub-forms not available Fields not coded

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 20, 2024

Hi Wendy, thank you for your great review! It's great to hear how the ease of use and functionality of Vantage software continues to meet the needs of your organisation. Our customers are at the forefront of everything we do, so thank you for your kind words regarding our customer support!

HM

Helen M.

Head of Governance

Hospital & Health Care

### " Choose Vantage"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 12, 2024

Choosing a new electronic incident and risk management system that would meet the needs of our organisation over 2 sites was a massive concern. Vantage facilitated meetings to explain their system, how we would be supported and were very open and transparent about the costs involved - all of which assured us that we should choose Vantage. Vantage have been true to their word, we have been supported throughout the building and implementation of all our modules. We currently have in excess of 10 completed modules (all done in a very short time frame) with plans to implement more. The system continues to be cost effective. They are receptive to feedback and work hard to ensure the software continues to meet our ever changing organisational needs. Our staff like Vantage which is very important, its easy to use, it saves them time which is a massive plus for clinical staff. Vantage has and continues to be a very positive experience for our organisation.

Pros

Vantage offer an array of modules, their team can assist you to adapt one of their modules or build a new one from scratch enabling you to meet the needs of your organisation. Its a very cost effective system Easy to use Enables the monitoring of actions and learning identified from incident investigation. Customer service is excellent, the support team are very responsive and professional.

Cons

Nothing really, the software is adaptable. We can make changes as required.

Alternatives considered

[Ulysses Suite](https://www.capterra.com/p/20037/Ulysses-Suite/)

Reasons for choosing Vantage Software

Cost Support Variety of modules available

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 1, 2024

Hi Helen, Thank you for your excellent review! It is great to hear how Vantage software continues to meet your organisation's incident and risk management needs across multiple sites. We are proud of the customer support we offer and thank you for your kind words!

CH

Claire H.

Quality & Compliance Manager

Hospital & Health Care

### "Healthcare Homes Group"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 11, 2023

Pros

Healthcare Homes (HH) purchased and implemented Sentinel in 2017 to 46 care homes and 11 home care branches. Sentinel is our web based risk management system and is utilised to record, monitor and report on accidents/incidents, safeguardings, complaints/compliments, auditing and enquiries. The system has grown somewhat since implementation and we have been able to customise the modules to meet our every changing needs and to ensure they are capturing all required regulatory information, aligned to our policies and can provide the required outputs to enable trend analysis and risk management. Prior to HH purchasing the system, all reporting was conducted on paper at home and branch level. Now we are able to meet the varying needs of staff within the business from Executive Board, central functions and front line operational colleagues. Our ways of working continue to evolve and throughout every development we make on the sentinel system we have been provided with first class support from the vantage team. The system has enabled us to work more efficiently, ensure we have robust governance processes in place and in turn saving time and money.

Cons

Auto creation of actions would be an advantage for example when an audit area is non compliant the system would automatically generate an action plan

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 17, 2023

Hello Claire, thank you for taking the time to leave us a great review, it is very much appreciated! It is great to hear how Vantage software continues to meet and adapt to your organisation's needs and has enabled you to operate more efficiently! We are always looking to improve and implement new features and functionality into our software and thank you for your suggestion on the auto-creation of actions. Your suggestions are extremely valuable in the further development of our software!

DT

David T.

Head of Quality & Compliance

Hospital & Health Care

### "Sentinel"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

May 5, 2023

We're very happy to partner with Vantage and they're a very easy company to work with.

Pros

Sentinel's great advantage to us is it's flexibility. A module is essentially a customisable electronic form, backed by a database and reporting features, along with a system for automating triggering of events. As such, it extremely flexible and adaptable. We now have just under 30 modules in use and frequently find new applications for it: incident reporting, complaints, risk register, record of processing activities, managing prescription books, planned preventative maintenance, managing contracts, and DSE assessments is just a selection.

Cons

One of the advantages of Vantage - its small size and personal approach- can be a drawback. While the team are very easy to work with and receptive to suggestions for new features, they're not always as quick to respond to technical support requests as we would like. But then I imagine that is a complaint common to most IT suppliers.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KL

Katherine L.

Quality and Governance Lead

Hospital & Health Care

### "Vantage Software Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 27, 2023

Our overall experience of using the software is very good. The system is easy to administrate in the background and simple for staff to use. The support offered is exceptional and I would have no hesitation in recommending the product and have done so to similar health care providers.

Pros

The fact that we are able to build and maintain our own modules. We are able to make them bespoke to our policies and procedures. The format is simple and easy for users to understand. The dashboards and reporting features enable us to report at our relevant meetings easily and effectively.

Cons

There are a few anomalies in the system, for example when users are removed they sometimes appear on lists. It would also be useful to be able to create dashboards based on % compliance as oppose to number counts of records; for example, 100%, 75%, 80% compliance against hand hygiene audits as oppose to counting the number of hand hygiene audit records.

Reasons for choosing Vantage Software

Vantage was in place before I came into post.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 17, 2023

Hello Katherine, thank you for your kind words and for leaving us a great review, it is very much appreciated! We always welcome feedback on how we can improve and thank you for your suggestions on how we can further enhance aspects of the system, this is extremely helpful!

[View all Reviews](https://www.capterra.com/p/268202/Enterprise-Software/reviews/)

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