# Page 21 | Adobe Workfront Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 21 - Is Adobe Workfront the right Workflow Management solution for you? Explore 1492 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/268205/Adobe-Workfront/reviews

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Adobe Workfront

4.4 (1492)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 21 - Reviews of Adobe Workfront

## Showing most helpful reviews

Showing 501-525 of 1492 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VG

Vikki G.  
Workfront SME  
Marketing and Advertising  
Used the software for: 2+ years

### "Amazing Platform for Collaboration and Workflow"

June 4, 2019

5.0

RRD uses it to support our creative teams and also with client marketing teams - it has streamlined processes and reduced silo working

Pros

Ability to customize options for users Ongoing development Listens to users/customer feedback to make continuous improvement

Cons

Often more than one way to do something which an be overwhelming and hard to train on Some features our creative teams' previous software not supported\\ Personally I sometimes struggle to find the answer to queries quickly

Review Source

TP

Tina P.  
New School Project Manager  
Education Management  
Used the software for: 2+ years

### "Workfront Powerhouse"

May 7, 2019

4.0

IT project management works well, as long as users are using consistently. I look forward to continuing to use the product for years to come and experience the enhancements.

Pros

Workfront can do so incredibly much for project management! It's an amazing tool to expose the realities of your project when used with fidelity.

Cons

It has so much to offer that it can be overwhelming. In some ways a scaffolded approach during adoption to avoid getting stuck in the heavy details would be beneficial.

Review Source

VR

Verified Reviewer  
Project Administrator  
Consumer Goods  
Used the software for: 1-2 years

### "Excellent PM tool for an organization with internal creative management"

October 21, 2019

5.0

Pros

Excellent proof approval tool, excellent user capabilities and interface, complex data capabilities

Cons

Customer support was not always the most helpful because of how different the system can be adapted to business needs.

Review Source

DD

Daniela D.  
Assistente Administrativo  
Ranching  
Used the software for: 2+ years

### "Colocando ordem em meus projetos "

July 19, 2023

5.0

Como mencionado anteriormente me ajuda a otimizar muito tempo na gestão de projetos da empresa!

Pros

Acredito que poderia melhorar um pouco na abertura do programa!

Cons

Recurso muito útil quanto a gestão de projetos em grande escala, otimiza tempo.

Review Source

ER

Erin R.  
Program Manager  
Education Management  
Used the software for: 2+ years

### "Super powerful"

May 7, 2019

4.0

Pros

The software is incredibly robust. It is capable of so much! I love the reporting and all of the custom fields that help us create and report against what we want/what is important to us and that it can be in the hands of the users without requiring a technical developer.

Cons

Because the software is so capable it is difficult to use for non-project managers. The learning curve is big but once someone knows their way around it is incredibly powerful!

Review Source

jD

jucilene D.  
analista  
Public Policy  
Used the software for: 2+ years

### " beneficio"

November 9, 2022

3.0

agendamento de tarefas

Pros

Traz inúmeros benefícios em relação a organização, desempenho, desenvolvimento e gerenciamento.

Cons

ate o momento, não tenho muito critica,

Review Source

AP

Amy P.  
Director, Marketing Project Management  
Staffing and Recruiting  
Used the software for: 2+ years

### "Connect your people through collaboration and visibility"

May 7, 2019

4.0

Pros

Workfront has allowed us to customize our environment to make sense to our company culture and workflows. We are able to give transparency to the team as to what everyone is working on and how things are progressing. Our team is constantly finding different ways to use the tool in various workflows in our Marketing team.

Cons

The UX is a little clunky and requires a lot of clicks. I believe this is in their product roadmap for future improvements.

Review Source

ME

Monique E.  
Senior Project Coordinator  
Construction  
Used the software for: 1-2 years

### "Customization ability is a blessing and curse, but overall blessing"

April 11, 2017

5.0

My team uses WorkFront exclusively to manage roughly 4000+ projects a year. I absolutely love that the system is so robust that we can built and customize it to anything we desire. However the ideas we have sometimes are so grand that we find ourselves running into new problems (high class problems). Fortunately the WorkFront Support team is amazing and they assist whenever we run into a pickle. They even provide better ways for efficiency and easier solutions

Pros

Workfront can be integrated with other systems you already use for maximum cross-functioning. Also the reporting and metrics are out of this world, I've reported on things I didn't even know we captured.

Cons

WorkFront does has it's limits and some of them are only found after you start diving deeper into the system. Also it can be hard to find where some things are, seem to be a little hidden. Also some features don't exist that should.

Review Source

ED

Eric D.  
Director IT PMO  
Utilities  
Used the software for: 2+ years

### "One Tool to rule them all?"

April 11, 2017

3.0

With Workfront we've been able to move from multiple disconnected tools to one for our Project Management, Agile Management, Ticketing, Project Portfolio and business process automation needs. It has helped us get on the same page which has increased transparency, efficiencies and increase accountability. I can honestly say it has been good for us. Pros: One tool. It gets everyone sitting at the same table Cons: The product has been growing a lot and we've felt some of the growing pains in quality and stability. Things are getting incrementally better.

Pros

Within one tool I can do traditional project management, agile management, PPM and ticketing.

Cons

Have had some quality and performance issues. This seems to be improving as the product grows and matures.

Review Source

ML

Marie L.  
director  
Education Management  
Used the software for: 1-2 years

### "Good product"

October 31, 2023

5.0

Pros

Workfront is a good project management system. It works well for cross-collaboration and review.

Cons

Sometimes it can be a little hard to navigate. Seems like there could be an easier way to mark off tasks.

Review Source

VR

Verified Reviewer  
Executive Assistant  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great Software for managing projects"

March 15, 2019

5.0

Pros

This is a great PM software program for the money. We have had difficulty trying to manage several projects on a couple of different platforms. Now that our organization has started using Workfront we all have a better idea of what we are working on and can better organize between the PM's.

Cons

I do not have any complaints yet! Very happy to have such a great program.

Review Source

TC

Thor C.  
Corporate Project Portfolio Manager  
  
Used the software for:

### "Great product, rich functionality, easy implementation, easy access"

November 2, 2011

5.0

This is an excellent PPM system for an organization that needs to capture time, costs and information related to project activities. It is very easy to set-up and rollout and provides great tools for reporting. I highly recommend this solution as Project Portfolio Management tool.

Pros

Easy to implement - we set the system up and were in full production mode in just over two weeks. Extremely easy to use - the new Outlook add-in which is part of the R16 release provides a very simple and easy-to-use interface for "Team Users". It simplifies updating project tasks and is so easy to do from within the Microsoft Outlook application on your desktop. Easy access- The Outlook add-in, the iPhone app and the Android app provide easy access and greatly increase efficiencies for updating tasks and reporting time. Rich functionality - the Gantt view in AtTask is very robust and very forgiving. It allows you to update the task from within the Gantt, change dates, move them around, reschedule, add successors and predecessors and update % complete to name a few. The dependency functionality associated with these is very handy when you have to reschedule a task and want the other tasks associated to move with it.

Cons

Support service - while we have not had many issues with the system and the ones we have had have not been very serious, the support has not been stellar. We are located on the east coast and a problem reported in the early AM on the east coast may not get any attention at all until late, late afternoon on the east coast.

Review Source

BH

Brandon H.  
Financial systems Manager  
Entertainment  
Used the software for: 2+ years

### "Easy Project management and workflow"

January 2, 2019

5.0

Pros

I loved the openness of the platform. Had a solid API to integrate with other components within our department. The ease of use was critical to user adoption by our group. One training session and the use base was off and running and updated. Dashboard and reporting were exactly what executive stakeholders needed to see and enriched our status meetings

Cons

What i liked least was the integration it was kind of trial by fire. At the time workfront wasnt assistting in any integrations, but for our company to inregrate we had to learn some new code but once we figured it, it became a foundation to build other integrations.

Review Source

TK

Theresa K.  
Program Manager  
Computer Software  
Used the software for: 2+ years

### "Workfront helps keep my projects on track"

May 7, 2019

5.0

Pros

I like the ability to build out a schedule for my projects and easily update the dates if the timeline changes. I can easily create reports and dashboards to update users at all levels as to the status of their work.

Cons

The cost of the software is somewhat higher than other PM tools, but the features available balance this out. We have also experienced some issues with lost functionality due to upgrades which can be frustrating for users.

Review Source

LK

Lina K.  
Marketing Operations Specialist  
Medical Devices  
Used the software for: 6-12 months

### "Can WorkFront fulfill all our company's needs?"

June 5, 2019

4.0

It had its ups and downs. Now, with CSR, WorkFront has a good chance to prove us everything is possible with WorkFront.

Pros

The new update made; training and customer support are found in the same platform and are easily searchable.

Cons

The reporting; it is not self intuitive, you have to work a lot in order to understand how the different reports are created and find the one that suits your needs. For example, I wanted to create a report for templates where proofs and their versions will be created and I tried one by one all the reports until I communicated with the customer support and they told me it was the Document report I was looking for. I still do not get the logic behind how the reports are created. It should be simpler and easy for everyone to understand.

Review Source

HH

Ham H.  
Digital Marketer  
Design  
Used the software for: 2+ years

### "Perfect for organisations "

February 11, 2023

5.0

Pros

It can be used strategically to accomplish and complete organization projects at any level

Cons

It is not user friendly, new users might find it difficult to navigate

Review Source

Katie G.  
  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Complex but complicated"

April 16, 2017

3.0

WorkFront seems to have a lot of reporting capabilities and has great functionality that helps managers see the workload of their team IF the manager is willing to input and keep up a lot of detailed information. However, this is not as user-friendly or as intuitive as other software programs I've used. The staff seem to be good about building out personizec features and reports for the company but I haven't dealt with them so I don't know how easy they are to work with or how quick of a turnaround time they've had. This is not made to be a multi-use program meaning it's made to manage tasks and employees' time and workload but not document storage, communication portal, or for front facing the customer. It is a complex software, which means it can do a lot but it takes a lot of time to get to know it and use it well.

Pros

Details that are recorded

Cons

Complex with a large learning curve

Review Source

Bill S.  
Software Developr  
Computer Software  
Used the software for: I used a free trial

### "simple but expensive order"

July 15, 2022

4.0

It is if not the best group work tool and it has functions that are not seen in other similar apps but everything has a priceIt is phenomenal how you can build and workflow for an entire team with this great tool and its addons that allow you to integrate everything

Pros

this is a great tool but like everything that has to do with adobe it is a bit expensive, but the cost is worth it for its capacity and simplicity to handle it

Cons

It is phenomenal how you can build and workflow for an entire team with this great tool and its addons that allow you to integrate everything

Review Source

VR

Verified Reviewer  
Traffic Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "A great flexible solution that is easy to use"

October 13, 2015

4.0

I was responsible for selecting Workfront from among several options and rolling out across our EMEA organisation to 8 users. It is easy to use, and has the major benefit of being customisable. I am easily able to create custom fields within custom forms, and make multiple versions of custom reports, meaning that we have tailored the solution to closely match our requirements and maximise the efficiency savings.

Pros

Ease of use, flexible, good customer support, end-to-end solution.

Cons

Can be slow to load some page, especially in the UK afternoon when the US comes online. I have been told that European data centres will be up and running this calendar year, so that should help.

Review Source

NM

Nicole M.  
Project Manager II  
Financial Services  
Used the software for: 1-2 years

### "I use Workfront as a project manager and system administrator and find it enjoyable and easy to use"

May 2, 2018

5.0

Transparency into status reporting for projects to executives. Reporting and dashboard capabilities into resource management and budgeting to have more control into planning and prioritizing project work.

Pros

User interface is intuitive and collaboration is easy using updates. Reporting tool is robust and online help articles support customization, easy to follow directions even for non-technical users. Product is constantly being improved and updates don't disrupt day-to-day activities. Provides us visibility into our projects and portfolios that we didn't have previously.

Cons

There are some settings that I would like to be able to configure as a system admin, but I can't. For example, only items from Current projects appear in My Work, but we track work at earlier stages of a project, before it has been approved.

Review Source

PR

Puja R.  
Associate Director, Project Management  
Information Technology and Services  
Used the software for: 2+ years

### "Workfront enabled us to work smarter and give visibility to our team"

May 8, 2019

4.0

Pros

Workfront has enabled us to work smarter. We are aligning towards making this an operational system of record in incremental steps. We are using it for time tracking, project management, forecasting and reporting. The software has great capabilities, user friendly and WF community has been a wonderful support to learn about best practices.

Cons

Resource Management functionality is complicated and we aren't able to adopt it

Review Source

VR

Verified Reviewer  
project manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Workfront PMIS"

May 7, 2019

4.0

really great. Customer service is wonderful

Pros

Workfront is a great tool for our marketing department. We get around 20-30 requests a week which will need to be either solved as an issue or project. The minor projects require little PM maintenance which is where Workfront shines in freeing up time to manage larger projects. Easy to use and has a great task /approval reminder system. Main drawback - no undo button. It can be used for larger projects/campaigns but needs more alignment with PMBOK

Cons

no undo feature. Would like to incorporate more project management plans into system

Review Source

FH

Frank H.  
Senior Associate  
Information Technology and Services  
Used the software for: 1-2 years

### "Needs to be more intuitive"

September 4, 2018

3.0

Pros

We use this as a ticketing system with one of our Vendors. Workfront looks to have all of the necessary capabilities to prioritize and manage tickets. It is great to be able to add all requirements and relevant documents or details in one place.

Cons

In order for Workfront to work better for our purposes, it needs to be more customizable. It is too difficult as a client to search through tickets and find what you're looking for. What it is lacking the most in is collaborative features. I cannot search for a ticket my colleague created with the ease that other tools offer.

Review Source

PD

Philomena D.  
PMO and Governance Director  
Utilities  
Used the software for: 1-2 years

### "Workfront review"

June 3, 2019

3.0

engagement and buy in has been the most difficult

Pros

Workfront has a number of benefits and the look and feel is great. It looks simple and easy to use and has the functionality that the organisation is looking for

Cons

The tool is difficult to setup and use. in some instances there is so much you can do with it that you need to consider the customer journey very carefully. The issue is not knowing the tool deciding on he customer journey is difficult to do The resourcing functionality is lacking in good in depth functionality that is easy to use and this has caused adoption issues

Review Source

PC

Paolo C.  
Operaio  
Furniture  
Used the software for: 6-12 months

### "Ottimo per la gestione del lavoro"

February 22, 2023

4.0

In generale, se sei alla ricerca di un software di gestione del lavoro altamente personalizzabile e integrabile con altri strumenti, Adobe Workfront potrebbe essere la scelta giusta per te. Tuttavia, se stai cercando una soluzione più semplice e intuitiva, potresti dover considerare altre opzioni sul mercato.

Pros

Adobe Workfront è una soluzione software di gestione del lavoro che offre numerose funzionalità per il coordinamento delle attività di team e progetti. Tra i suoi pro, c'è sicuramente la vasta gamma di strumenti a disposizione, che permettono di pianificare, monitorare e gestire in modo efficace i progetti. Inoltre, il software è altamente personalizzabile e offre una vasta gamma di integrazioni con altri strumenti, tra cui Adobe Creative Cloud, per un'esperienza di lavoro ancora più completa.

Cons

Alcuni degli aspetti negativi di Adobe Workfront riguardano la complessità del software e il tempo necessario per apprendere le sue funzionalità avanzate. Inoltre, il costo elevato di questo software potrebbe essere un fattore limitante per alcune aziende.

Review Source

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