# Page 22 | Adobe Workfront Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 22 - Is Adobe Workfront the right Workflow Management solution for you? Explore 1492 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/268205/Adobe-Workfront/reviews

---

Adobe Workfront

4.4 (1492)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 22 - Reviews of Adobe Workfront

## Showing most helpful reviews

Showing 526-550 of 1492 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AB

Ada B.  
Cyber analyst  
Computer Software  
Used the software for: 6-12 months

### "Not a good tool"

November 17, 2022

3.0

Pros

It helps to track the task and you get an email notification when the due time is near

Cons

You have to add the tasks one by one. You cannot import the list and it takes a lot of time to edit the tasks

Review Source

SR

Sonya R.  
Project Manager/Designer  
Information Technology and Services  
Used the software for: 2+ years

### "WORKFRONT saves us time and money"

May 8, 2019

4.0

We've been using it since 2013, back when it was AtTask. The customer services is great.

Pros

I love the reporting. This software allows us to share with leadership our value and how much money we save the company by having an internal design agency. We also report how many projects come in, during what time frame and how many are considered "urgent". It's been a lifesaver for us.

Cons

It can be cumbersome at times creating new reports, etc.

Review Source

HT

Heather T.  
Product Manager  
Staffing and Recruiting  
Used the software for: 1-2 years

### "It's Great, Be Thoughtful"

May 7, 2019

5.0

We are solving a lack of consistency, inefficient workflows and a lack of transparency and collaboration.

Pros

The best and worst thing about Workfront is how configurable it is. You need to be thoughtful about your processes prior to setting anything up. The great thing about it being configurable is you can change it if it's not working. The Sales, Customer Support and Tech Support teams at Workfront are incredibly helpful, knowledgeable and will get you where you need to go.

Cons

It's too configurable. It can create issues if you don't understand all the interactions between the system.

Review Source

RQ

Rebecca Q.  
Creative Project Manager  
Higher Education  
Used the software for: 6-12 months

### "You've got potential"

April 11, 2017

3.0

generally, I feel like the system it too vast and complicated. I would rather have a "lower tier" version with less functionaity (users are often confused by the extraneous info, even after we've hidden a bunch of stuff) and then scale up. Also, I find it to be relatively inflexible when it comes to project schedules (task lists) as things in our department change so much that the system takes too much work to keep up with those changes. As a project manager, I spend way too much time in the weeds because of this inflexibility, trying to keep up with task management when I have higher-level fish to fry.

Pros

The reporting capabilities, the ability to see people's task workload, the ability to assign multiple users to tasks, the general visibility.

Cons

Inflexibility when it comes to firdrill projects, schedule compression and constantly changing projects. All the noise of the extended functionality that we don't use. It's just too complicated for people - the learning curve is too steep, getting people used to using the tool satisfactorily.

Review Source

AS

Anna S.  
Creative Designer  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "A Workfront end user to be allocated work and track progress."

September 9, 2015

4.5

Pros

The overall interface and system is very intuitive to use. One of the most effective parts has been the clear segmentation of each project into separate tasks with individual deadlines and approval steps. This has helped with allocating the best person to work on each task which has resulted in the whole team working more efficiently. The approval process is a useful feature that allows the correct senior staff to confirm the work is complete and has been checked. Additionally, Workfront have been very helpful in implementing suggestions to make the system work better for us and our working processes by implementing suggestions for new functionality. They have also been very proactive in training and getting feedback for new ideas to make the software even better.

Cons

Setting up the system has taken a very long time to implement within our business. I understand this is mainly down to the speed at which our business incorporates change and that Workforce has been integrated with existing systems and software we already have in place. The resourcing tool has not been ideal for our working practices and we are needing to do further work before this tool can be fully used - but Workfront are working with us to implement new features that will enable us to use this in the future.

Review Source

GQ

Giselle Q.  
Marketing Specialist  
Insurance  
Used the software for: 2+ years

### "User Friendly"

May 7, 2019

4.0

With Workfront we can now see everything that needs to be done to launch a campaign whereas before WF, that was not possible. It would simply be a "I'm right on top of that Rose" type of response from project managers.

Pros

It is user friendly for our less-technical staff.

Cons

Sometimes changes/updates are released too early meaning it's buggy for a bit... and there are so many updates.

Reason for choosing Adobe Workfront

I don't really know... our Director of Marketing made the call. :)

Review Source

AK

Arouna K.  
C'est vraiment cool et payant  
Real Estate  
Used the software for: 1-2 years

### "Workers on file "

June 15, 2023

5.0

Je peux maintenant décompresser mes fiches et plein d'autres choses

Pros

La fonctionnalité décompresser très important pour moi

Cons

Au début j'avais mal compris le fonctionnement pour file Rar , mais ça va mieux

Review Source

Tyler H.  
Marketing Manager, Projects and Processes  
Marketing and Advertising  
Used the software for: 1-2 years

### "Always getting better!"

October 5, 2015

4.0

I've served four different companies and dozens and high-end brands and clients using At-Task/Workfront for years now, and I can say it has always been the right fit. For small projects to large campaigns, I have always been able to customize it to fit my teams' needs. What's best about Workfront is their ever-improving road map. They are constantly improving the system based on their customers' feedback. They truly listen and care about what their customers are requesting and what they need!

Pros

Customer Service, Constant Improvements, Ease of Administration/Customization, Tool Stack

Cons

Would like to be able to customize reports a bit more; more scaleable resourcing tool

Review Source

VR

Verified Reviewer  
Sr. Director, Enterprise Risk & Internal Audit  
Insurance  
Used the software for: 6-12 months

### "Workfront"

December 12, 2018

4.0

It is a great way to manage help desk items. Provides tracking for both sides (requestor and requestee)

Pros

Ease of opening cases and ability to communicate through completion via the tool OR email. Also the ability to see status on my items - open or resolved.

Cons

I wish I could see the requests by functional area, or SBU. - instead of just my requests.

Review Source

pW

pathmika W.  
Software Engineer  
Computer Software  
Used the software for: Less than 6 months

### "A tool to manage team in projects"

April 28, 2023

5.0

I have used this in one of my projects and this really makes it easier to manage resources and collaborate project teams of the office.

Pros

Project manager create tasks and as resources we set time and so that we can track our progress and time spent on different projects. This enhance the efficiency of the projects since we can see all the tasks assigned to projects and can make decisions based on them.

Cons

First thing as a drawback I see the cost of handling this software. And the other thing is the complexity.

Review Source

Randy R.  
Creative Director / Software UX Development  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great for basic workflows"

May 7, 2019

4.0

The overall experience for the user is mixed. There are many things that we need specific to the industry we are in that Workfront does not accommodate. Users still have to go outside the system to do and keep track of many things. What Workfront does, it does very well. We have developed many solutions on top of Workfront to extend its capabilities.

Pros

I like that it can be templatized. I like that the learning curve is low for general worker licenses.

Cons

I do not like that the database is hierarchical and the API is not very well documented.

Review Source

TA

Tim A.  
Manager, New Product Development  
  
Used the software for: 1-2 years

### "Workfront is a positive addition to our work processes by improving task and assignment visibility."

May 2, 2018

4.0

Pros

Workfront allows common workflows to be built into templates. As those processes are improved over time, the template can be updated to capture learnings for future projects. Workflow tasks and due dates are clearly assigned to individuals or teams. Predecessors are included based on requirements and past experience. Having templates ensures we are not inventing a new workflow every time a new project is launched.

Cons

The software has a learning curve to gain proficiency. I believe the learning curve is getting easier with some recent improvements to support new installations and training. The addition of Fusion should reduce some of the learning / expertise needed to integrate with other software, which will increase value and adoption.

Review Source

VR

Verified Reviewer  
Research Manager  
Consumer Services  
Used the software for: 1-2 years

### "WorkFront "

January 14, 2019

5.0

Pros

WorkFront creates a simple environment to run and manage projects. It is very simple to upload client lists and other requests that might need to happen. It also very easily pulls together data after some configuring so that you are able to have a dashboard that helps your teach more effectively.

Cons

Like any system, the initial rolling out process feels foreign and wrong, but their team really helped us learn how to use the system and took the time to answer questions about why the program is the way it is.

Review Source

VF

Vincent F.  
Marketing Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Suggestions for greater adaption"

June 3, 2019

3.0

Pros

A lot of features to address modern day work management with integrations to other apps

Cons

Somewhat difficult to stay up to date with upcoming features, learning and implementing them. Perhaps an intensive training package for larger product releases could work better or some form of learning qualification or accreditation would result in greater adoption and familiarity to this product releases

Review Source

MA

Marina A.  
Digital Merchandising Manager  
Banking  
Used the software for: 1-2 years

### "My Workfront experience"

June 4, 2019

4.0

My experience has been good so far and I'm looking forward to learning more and using the tool even more

Pros

I like all the features in the project. You can manage small to big tasks, assign stakeholders, have your own project process, do the reporting and it helps with our auditing as approvals are all in one place. The features to come such as a Workfront library is a great way of speeding things up and aligning and integrating more systems so that Workfront can be used more effectively reducing the need of other softwares.

Cons

The difficulty with setting up the reports

Review Source

VR

Verified Reviewer  
Marketing Manager  
Publishing  
Used the software for: 1-2 years

### "Powerful and organized cross-collaboration"

February 4, 2021

4.0

Overall, Workfront does a great job of structuring the review process.

Pros

Workfront makes it easy to quickly route projects and jobs for review across the organization and work collaboratively with different teams.

Cons

Sometimes there are too many emails or notifications can lag for jobs that are either not relevant or already complete.

Review Source

JR

Joshua R.  
Project Specialist  
Public Safety  
Used the software for: 2+ years

### "Powerful tool with many features"

May 7, 2019

4.0

My organization has been using Workfront for over 3 years. It has been essential in our ability to document processes and track task completion. The customer support and training guides have been a big help with implementing new elements into workflows.

Pros

Workfront is great tool for agile teams. You can use Scrum or Kanban methodologies to enhance team productivity.

Cons

Some functions are missing such as document co-authoring and board customization.

Review Source

AK

Amanda K.  
Research Analyst  
Religious Institutions  
Used the software for: 2+ years

### "Clean, simple software with a lot of power"

May 7, 2019

5.0

Fantastic product.

Pros

Workfront has a very clean, easy to use interface. I find it quite easy to learn. They will soon be launching an updated userface that will create an even better experience. I like that I can custom code my reports and other items to customize it for the needs of myself and my department.

Cons

I wish that the custom forms were more customizable, as well as the request queues. I would like to make the standard request queue fields required fields. The software is quite flexible, but I work for a research team and the way that we use it differs from other heavy Workfront users such as marketing, HR, etc. We have some unique needs and right now the software doesn't allow me to customize everything to meet those needs.

Review Source

JS

Jocelyn S.  
Campaign Manager  
  
Used the software for: 2+ years

### "We used this project management software to track marketing and creative jobs."

September 26, 2017

4.0

Pros

I liked how you could easily see all the jobs you initiated, track the progress, collaborate about issues and see where each job was getting bottlenecked.

Cons

My biggest frustration with this software is that you do not get alerted to things unless you're tagged, even if you initiated the job. You have to manually tag each person every time you make a comment if you want them to see it.

Review Source

JA

John A.  
Marketing Operations Consultant  
Paper & Forest Products  
Used the software for: 2+ years

### "Excellent Work Management Solution"

May 1, 2018

5.0

Ability to not only manage projects, but visibility into what folks are working on outside of the traditional PPM means.

Pros

Workfront is one if the most comprehensive work management solutions out there. Regardless of what business sector you're in, there is truly a use case for capturing and managing your work within Workfront.

Cons

Because it is so capable, it can be overwhelming for first-time users. Workfront is by far one of the easier systems to onboard when compared to other PPM and work management solutions, but it needs solid training and communication plans in order to achieve good adoption rates.

Review Source

AV

Ashley V.  
Program Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Simple way to track complex programs"

May 7, 2019

4.0

It has helped me be able to report out on activity metrics that was manually tracked and to view capacity of my team.

Pros

I like that it has the ability to allow multiple users to update their projects within the one overall program that I manage. It has increased transparency in the work, which has helped us identify the need to increase the # of facilitators my program has.

Cons

That a planner license is needed in order to update projects dates, etc. MY project owners do not have this level of license, so therefore I have to manually take the time to do it for them.

Review Source

AR

Amanda R.  
Retail Project Manager  
Telecommunications  
Used the software for: 1-2 years

### "Worth the effort"

May 7, 2019

4.0

Overall, this is an easy-to-learn tool and with a little effort, can be more than you were looking for.

Pros

This is a very customizable project management solution. Yes, it requires lots of forethought and a bit of effort, but the tools that come from that effort are immediately trackable and helpful to almost any organization.

Cons

There are almost too many ways to do the same thing, which makes it a difficult tool to teach. I also work in a creative industry, which is built around people who do not like process. Adoption is difficult without high-level support.

Review Source

SR

Sari R.  
Account manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Great"

May 12, 2020

5.0

Cross functional alignment abs awareness of upcoming tasks and projects to adequately prepare needed resources

Pros

It's ability to auto automatically reflow timelines and project tasks. Ability to organize portfolios for like minded accounts or projects

Cons

Letting URL field link to local servers. Additionally, the ability to create sub programs under programs and portfolios for further organizational capabilities

Review Source

PP

Parish P.  
Sr Business Operations Analyst  
Hospital & Health Care  
Used the software for: 2+ years

### "Project Management"

February 18, 2019

4.0

Pros

This Workfront - Project Management Software allows the user to coordinate and manage efforts on a submitted request. In managing projects, the user has the option to make updates, add attachments, log hours and add approvals.

Cons

There are multiple ways of preforming the same process but not all users are aware of all the features. This makes it difficult for some users to maneuver.

Review Source

Kerri M.  
Creative Program Manager  
  
Used the software for: 6-12 months

### "Puts everything you need in one place. "

May 2, 2018

4.0

Pros

I like to be able to see the work request, schedule, and resources per project in one place. It helps me communicate with the my team.

Cons

It is hard to encourage all the team members to go into the tool for the data. It would be great if there was a chat room so I could send the stuff more easily.

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.