# Creatomate Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Creatomate the right Video Making solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/268283/Creatomate/reviews

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Creatomate

5 (9)

[View alternatives](https://www.capterra.com/p/268283/Creatomate/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Creatomate

Ease of use

4.9

Customer Service

5.0

## Showing most helpful reviews

Showing 1-9 of 9 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

Daniel H.  
CTO  
Marketing and Advertising  
Used the software for: 6-12 months

### "An amazing combination of a video editor and programability"

July 25, 2024

5.0

Pros

Picture a video editor where you can programatically control almost anything. The flexibility is amazing - you can change input media, timestamps, positions, volumes, text, effect parameters, and tons of other things. The output video can be constant length or vary based on the inputs' lengths. There's not a high learning curve though, you can start by treating it as a regular video editor. The API is very straightforward yet flexible. You don't \*need\* to use the API to provide input values to renders though, you can also designate placeholder values and the render dialog will prompt you to fill them out, or you can hook them up to Zapier. On the other hand the templates are defined as JSON which allows deep customization and flexibility if you need it. There are often new features added, such as the ElevenLabs integration which is smartly done. The customer support is great too, they have helped us figure out solutions made updates based on some feedback. They have excellent documentation as well as a GitHub with code examples you can clone and test quickly. The credits system is fair and straightforward. It's easy to check the status of your renders. I could go on but I'll just summarize - it’s hard to believe this product exists sometimes, it's so useful. You must check it out if you're doing any sort of video generation!

Cons

Very few complaints. It doesn't have all the features of the big editors like AfterEffects or Capcut but it has the important ones. Creatomate's point is flexibility, and you can pre-edit in those if you really need.

Review Source

SB

Stevan B.  
UX Developer  
Publishing  
Used the software for: 6-12 months

### "Perfect choice for designers and developers looking to automate your video generation workflow"

August 16, 2024

5.0

I have never in my life had the level of support provided to me that Creatomate provided. They go way beyond than what you can possibly expect. The platform is a match made in heaven and allows designers and developers to work in absolute harmony. There is so much potential with Creatomate, from generating videos from WordPress articles in complete autopilot to creating animated adverts from a single click.

Pros

Fantastic unparalleled support and such a flexible and comprehensive API. Our developer found the API endpoint and documentation incredibly easy to integrate with our own WordPress plugin, and our UX designers found the admin interface super intuitive with the template editor and pre-built templates. We had our MVP deployed over a week ahead of schedule due to the help and support from Creatomate.

Cons

The fact that it took us trialling out over 40 different platforms, we were so gutted that we didn't stumble across Creatomate earlier! Transitioning between slides were initially a bit of a problem, but after a simple support enquiry, Creatomate had integrated the ability for us to do exactly what we needed, now transitioning between slides is super easy to do.

Alternatives considered

[VEED](https://www.capterra.com/p/193780/VEED/)[Synthesia](https://www.capterra.com/p/198045/Enact/)[Pictory](https://www.capterra.com/p/229347/Pictory/)[Lumen5](https://www.capterra.com/p/167719/Lumen5/)[HeyGen](https://www.capterra.com/p/10015133/HeyGen/)

Reason for choosing Creatomate

It had the most comprehensive API compared to the rest and allowed us to create an automated workflow that none of these platforms could do. Now we have full control over the entire flow from generating our video text summaries from openai API, selecting good images from adobe stocks API, and then generating the video from Creatomate and Creatomate handles the voiceover integrated with ElevenLabs.

Switched from

[Fliki](https://www.capterra.com/p/246351/Fliki/)

Fliki had very poor support (their support is a sales person that just copies and pastes the same message thats not even relevent to your query, and their dev team or anyone else in the company is not even contactable). Shotstack didnt have as many features either.

Review Source

VR

Verified Reviewer  
CEO  
Real Estate  
Used the software for: 6-12 months

### "When you are ready to take control of your design source code"

January 31, 2024

5.0

Support is great. The api is powerful. If you are creative, then you can do some good stuff.

Pros

What I like about Createomate is their support, documentation, and designer. It’s a developer and designer-friendly platform that gives you the power to create anything that <canvas> supports.

Cons

What I dislike about createomate is the learning curve of how layers are positioned. I wish it was more like flex or auto-layout. But it's more like basic HTML relative positioning.

Switched from

[Shotstack](https://www.capterra.com/p/212383/Shotstack/)

The designer is kind of important when you have senior graphic designers creating content.

Review Source

TW

TORLEY W.  
Audio Director and then some  
Computer Software  
Used the software for: Less than 6 months

### "A superb, succinct solution for compositing generative videos!"

April 29, 2024

5.0

In brief — CREATOMATE HAS AMPLIFIED OUR AWESOME!!!

Pros

Creatomate is our go-to, Zapier-backed solution for taking multiple user-generated and other bits (text, images, audio) and weaving them into a cohesive video, as part of an ongoing concept exploration of how our personal stories can be more entertaining. I can't say too much on that front yet, but what I CAN emphasize is that Creatomate's support (both personal and documentation) has been SUPERB at helping us find specific pathway for needs we have. I'm not talking basic stuff, but very nuanced thinking with different layers and timings. This was some advanced problem-solving! They've even been extremely progressive about adding features like ElevenLabs voice integration. On the whole, Creatomate is fantastic for bringing together team members who care about bridging the more engineering + artistic disciplines, since it needs to marry both worlds. There are lots of Templates to learn how things work with feeding in Zapier inputs, and that's how we learned the auto-captioning implementation is very cool. On the geeky side, the API Log readout is very clean and visual. You can do audio fades, you can apply graphical layering and masking effects, and there's a lot of post-processing pizazz that can spice up whatever you're bringing in, to make it more cohesive. Font arrangement and typography is also surprisingly flexible. I find the mixed-mode unification appealing to creatives of many stripes who've worked with other tools, which is why the name is so apt — declare it out loud with me — CREATOMATE! We couldn't find another tool that meets our needs so comprehensively. Much of the Creatomate UX is smartly-designed, from having both a timeline view that's familiar to pro audio/video editors, and being able to translate and edit that in a code view. What's really innovative here is the thoughtfulness behind DYNAMIC elements, like your video can automatically be adjusted to be shorter or longer based on incoming ingredients... AMAZING for context awareness! Anyway in short, if you're using Zapier and want to take user input and transform it into fun videos on-the-go (it can also do still pics), definitely explore Creatomate, and find out what it can do for you!

Cons

When working with many layers, some things can be confusing, but that's not particular to this tool. Snapping-to-grid features and "easy mode"-type stuff... and comprehensive Zapier documentation for the "advanced features" that were communicated to us via support... but we already did our feature requests and Creatomate knows!

Review Source

John B.  
Founder  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Set up an account now "

April 9, 2024

5.0

Pros

Super easy to use. Saved us so many dev hours for something that was super important to us - allowing our users to create quick gifs of their videos to share. This product is the best in the category but their customer service is amazing. I made a mistake when upgrading my account (we use it so much I had to upgrade happily) and Casper the \[sensitive content hidden\] emailed to make sure I’d meant to set up an annual account. As it was a mistake he happily refunded when he didn’t need too! That just doesn’t happen. We’ve used creatomate for close on a year and love it.

Cons

Nothing it’s super easy to use, even if you’re not technical

Review Source

LM

Luciano M.  
CEO  
Graphic Design  
Used the software for: Less than 6 months

### "It's perfect!!!"

October 20, 2023

5.0

When I discovered what creatomate.com offers to the public, I realized that this is the future within users' hands. It is a platform with many resources focused on videos, compatible with several programming languages and no code. Want to automate your marketing with flyers and videos? Createmate is the platform you need to use. It's too much!!!

Pros

Model creation system and the best video editor for this type of segment. It's the best I've ever tested. The integration and use in the code is very good. Their support is perfect.

Cons

I thought the API might provide some way to create a video template. I know it must be complex to do this, but we are rooting for it.

Review Source

SO

Stephen O.  
Designer  
Design  
Used the software for: 6-12 months

### "Creatomate is one of the best tools for automating graphics and videos"

October 30, 2023

5.0

I only have praise for this tool and have been telling my colleagues about it. I hope more people discover this tool and benefit from it the way I have.

Pros

I loved the feeds feature that allows you to import a spreadsheet of data to bulk create tons of graphics and videos. This is especially important for projects that have a global reach across multiple languages. With Creatomate I was able to generate over 1,000 graphics/videos in less than 24 hours.

Cons

Creatomate has a learning curve and can be intimidating when first trying it out. However, \[sensitive content hidden\] was a huge help in teaching me the basics and answering any questions I had.

Review Source

Hugo T.  
Founder / Marketing & Customer relations  
Automotive  
Used the software for: Less than 6 months

### "Easy to use & Saving tons of time!"

June 2, 2023

5.0

Pros

Great tool to use and automate our marketing process and personalize messages (videos & images) for our users. We like the fact that it is easy to implement with tools such as Zapier.

Cons

The only con is to learn how the tool works as a non video editor. HOWEVER, after playing around with it for a day you will get to know how it works!!

Review Source

Mohamed F.  
CMO  
E-Learning  
Used the software for: Less than 6 months

### "Excellent tool to automate video creation with Zapier"

February 24, 2023

5.0

Their team is very responsive and attentive.

Pros

I like how easy (and automatic) it is to create videos, after spending time creating a template.

Cons

I think there's a huge market to capture, from marketers like me who are looking to save time to improve our advertising videos.

Review Source

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