---
title: "Best Salesforce Platform Alternatives 2026 | Capterra"
description: "Looking for alternatives to Salesforce Platform? Find out how Salesforce Platform stacks up against its competitors with real user reviews, pricing information, and what features they offer."
source_url: "https://www.capterra.com/p/268338/App-Cloud/alternatives/"
page_type: "alternatives"
language: "en"
publication_date: "2026-10-07"
---
# Salesforce Platform alternatives
Last updated on October 7th, 2026
The best Salesforce Platform alternatives are TaxDome (best overall), Zapier (best free plan), Jira (best budget option), and Asana (most reviewed). Together they hold 35,957 verified Capterra reviews, with overall ratings from 4.4 to 4.7 out of 5. Salesforce Platform itself holds 4.4 out of 5 across 407 reviews.
[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.4(407)
- Ease of use4.0
- Customer service4.0
- Features4.4
- Value for money4.0](https://www.capterra.com/p/268338/App-Cloud/reviews/)
[4.0(407)](https://www.capterra.com/p/268338/App-Cloud/reviews/)$25.00 /user/mo0/5
Key Features:
- Employee Scheduling
- For Call Centers
- Intraday Management
- Labor Forecasting
- Performance Metrics
[View Profile](https://www.capterra.com/p/268338/App-Cloud/)
## Top alternatives
Salesforce Platform alternatives compared
| Product | vs Main | Ease of use | Starting price | Key features | Visit vendor website |
| --- | --- | --- | --- | --- | --- |
| [monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.6(6123)
- Ease of use4.5
- Customer service4.4
- Features4.5
- Value for money4.3](https://www.capterra.com/p/147657/monday-com/reviews/) | 0.2 | 4.5(6123) | $9.00 /user/mo | 2/5
Key Features:
- Employee Scheduling
- For Call Centers
- Intraday Management
- Labor Forecasting
- Performance Metrics | |
| [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.4(3042)
- Ease of use4.2
- Customer service4.3
- Features4.3
- Value for money4.2](https://www.capterra.com/p/76113/Wrike/reviews/) | 0.0 | 4.2(3042) | $10.00 /user/mo | 3/5
Key Features:
- Employee Scheduling
- For Call Centers
- Intraday Management
- Labor Forecasting
- Performance Metrics | |
| [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.5(3562)
- Ease of use4.3
- Customer service4.3
- Features4.4
- Value for money4.4](https://www.capterra.com/p/79104/Smartsheet/reviews/) | 0.1 | 4.3(3562) | $9.00 /user/mo | 0/5
Key Features:
- Employee Scheduling
- For Call Centers
- Intraday Management
- Labor Forecasting
- Performance Metrics | |
| [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[4.5(2268)
- Ease of use4.4
- Customer service4.3
- Features4.4
- Value for money4.4](https://www.capterra.com/p/146136/Lucidchart/reviews/) | 0.1 | 4.4(2268) | $9.00 /mo | 0/5
Key Features:
- Employee Scheduling
- For Call Centers
- Intraday Management
- Labor Forecasting
- Performance Metrics | |
| [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6(5318)
- Ease of use4.7
- Customer service4.6
- Features4.5
- Value for money4.5](https://www.capterra.com/p/153140/Connecteam/reviews/) | 0.2 | 4.7(5318) | $29.00 /mo | 3/5
Key Features:
- Employee Scheduling
- For Call Centers
- Intraday Management
- Labor Forecasting
- Performance Metrics | |
| [Airtable](https://www.capterra.com/p/146652/Airtable/)[4.6(2244)
- Ease of use4.4
- Customer service4.4
- Features4.5
- Value for money4.5](https://www.capterra.com/p/146652/Airtable/reviews/) | 0.2 | 4.4(2244) | $20.00 /user/mo | 1/5
Key Features:
- Employee Scheduling
- For Call Centers
- Intraday Management
- Labor Forecasting
- Performance Metrics | |
| [Jira](https://www.capterra.com/p/19319/JIRA/)[4.4(15499)
- Ease of use4.1
- Customer service4.2
- Features4.4
- Value for money4.3](https://www.capterra.com/p/19319/JIRA/reviews/) | 0.0 | 4.1(15499) | $7.91 /user/mo | 1/5
Key Features:
- Employee Scheduling
- For Call Centers
- Intraday Management
- Labor Forecasting
- Performance Metrics | [View Profile](https://www.capterra.com/p/19319/JIRA/) |
| [Zapier](https://www.capterra.com/p/130182/Zapier/)[4.7(3082)
- Ease of use4.3
- Customer service4.3
- Features4.6
- Value for money4.3](https://www.capterra.com/p/130182/Zapier/reviews/) | 0.3 | 4.3(3082) | $29.99 /usage/mo | 0/5
Key Features:
- Employee Scheduling
- For Call Centers
- Intraday Management
- Labor Forecasting
- Performance Metrics | [View Profile](https://www.capterra.com/p/130182/Zapier/) |
| [Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.5(13750)
- Ease of use4.4
- Customer service4.3
- Features4.4
- Value for money4.4](https://www.capterra.com/p/184581/Asana-PM/reviews/) | 0.1 | 4.4(13750) | $10.99 /user/mo | 2/5
Key Features:
- Employee Scheduling
- For Call Centers
- Intraday Management
- Labor Forecasting
- Performance Metrics | [View Profile](https://www.capterra.com/p/184581/Asana-PM/) |
| [TaxDome](https://www.capterra.com/p/186749/TaxDome/)[4.7(3626)
- Ease of use4.5
- Customer service4.6
- Features4.6
- Value for money4.6](https://www.capterra.com/p/186749/TaxDome/reviews/) | 0.3 | 4.5(3626) | $800.00 /user/yr | 0/5
Key Features:
- Employee Scheduling
- For Call Centers
- Intraday Management
- Labor Forecasting
- Performance Metrics | [View Profile](https://www.capterra.com/p/186749/TaxDome/) |
## Top alternatives with AI capabilities
The Salesforce Platform alternatives with the strongest AI features are Wrike, Connecteam, and Asana, based on verified feature data and Capterra reviews.
[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.4(3042)](https://www.capterra.com/p/76113/Wrike/reviews/)
AI features
AI Copilot
AI/Machine Learning
Generative AI
[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6(5318)](https://www.capterra.com/p/153140/Connecteam/reviews/)
AI features
AI Copilot
Chatbot
Generative AI
[Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.5(13750)](https://www.capterra.com/p/184581/Asana-PM/reviews/)
[View Profile](https://www.capterra.com/p/184581/Asana-PM/)
AI features
AI Copilot
Generative AI
Machine Learning
Natural Language Processing
## Top Free alternatives to Salesforce Platform
The best free alternatives to Salesforce Platform are monday AI Work Platform, Wrike, and Smartsheet — all three offer a free plan alongside paid tiers.
[monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.6(6123)](https://www.capterra.com/p/147657/monday-com/reviews/)
Pricing
Free options
Free trialFree version
Starting price
$9.00/user/mo
[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.4(3042)](https://www.capterra.com/p/76113/Wrike/reviews/)
Pricing
Free options
Free trialFree version
Starting price
$10.00/user/mo
[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.5(3562)](https://www.capterra.com/p/79104/Smartsheet/reviews/)
Pricing
Free options
Free trialFree version
Starting price
$9.00/user/mo
## Top alternatives for SMBs
Among reviewers from companies with 1-200 employees, the highest-rated Salesforce Platform alternatives are TaxDome (4.7), Connecteam (4.6), and Smartsheet (4.5).
[TaxDome](https://www.capterra.com/p/186749/TaxDome/)[4.7(3626)](https://www.capterra.com/p/186749/TaxDome/reviews/)
[View Profile](https://www.capterra.com/p/186749/TaxDome/)
2,131 SMB reviewers say
Overall rating
[4.7(2131)](https://www.capterra.com/p/186749/TaxDome/reviews/)
Ease of use
[4.5(2131)](https://www.capterra.com/p/186749/TaxDome/reviews/)
JS
Joaquin S.Verified LinkedIn User
Enrolled Agent - Accountant, 2 - 10 employees
“It has made our office much more efficient.”
April 15, 2026
[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6(5318)](https://www.capterra.com/p/153140/Connecteam/reviews/)
5,119 SMB reviewers say
Overall rating
[4.6(5119)](https://www.capterra.com/p/153140/Connecteam/reviews/)
Ease of use
[4.7(5119)](https://www.capterra.com/p/153140/Connecteam/reviews/)
KN
Kandi N.Verified LinkedIn User
Director of Operations, 11 - 50 employees
“I oversee three locations and I am able to stay connected to all of the team members both individually and as groups.”
March 12, 2026
[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[4.5(3562)](https://www.capterra.com/p/79104/Smartsheet/reviews/)
1,647 SMB reviewers say
Overall rating
[4.5(1647)](https://www.capterra.com/p/79104/Smartsheet/reviews/)
Ease of use
[4.3(1636)](https://www.capterra.com/p/79104/Smartsheet/reviews/)
JL
Julieann L.Verified LinkedIn User
Office Manager Project Assistant, 2 - 10 employees
“Smartsheet is a perfect place for small businesses to start with and to help them grow to the next level project management software.”
February 19, 2026
## Why do teams switch from Salesforce Platform?
Of the 8 Capterra reviewers who reported switching away from Salesforce Platform, the most common destinations were monday AI Work Platform, Jira, TaxDome, and Smartsheet.
### What users preferred
[4.6(6123)](https://www.capterra.com/p/147657/monday-com/reviews/)
3reviewers
MR
Matt R.Verified User
AE, 51 - 200 employees
“Price and ease of use and able to build your own process on your own”
April 29, 2026
[Jira](https://www.capterra.com/p/19319/JIRA/)[4.4(15499)](https://www.capterra.com/p/19319/JIRA/reviews/)
2reviewers
RH
Robert H.Verified User
Director, 11 - 50 employees
“We had a built in ticket issue software with our CRM at the time.”
February 28, 2020
[TaxDome](https://www.capterra.com/p/186749/TaxDome/)[4.7(3626)](https://www.capterra.com/p/186749/TaxDome/reviews/)
2reviewers
YG
Yancy G.Verified User
Senior Customer Success Accountant, 11 - 50 employees
“TaxDome offers all the services these previous platform offers in one platform. We don't have to switch from one tab to another which makes it so easy to work with.”
February 20, 2025
[4.5(3562)](https://www.capterra.com/p/79104/Smartsheet/reviews/)
1reviewers
CB
Cory B.Verified User
Sr. Project Manager, 201 - 500 employees
“Salesforce functionality relies on two (negative) criteria: 1) you track everything related to the project within Salesforce; 2) to track everything, you have to purchase access to modules that would otherwise be unnecessary.”
July 29, 2020
## Find software for your specific use case
[Insightful](https://www.capterra.com/p/142813/Insightful/)[4.8(253)](https://www.capterra.com/p/142813/Insightful/reviews/)
[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4(5860)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)
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[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2(1005)](https://www.capterra.com/p/113540/Bitrix24/reviews/)
[View Profile](https://www.capterra.com/p/113540/Bitrix24/)
[Jira](https://www.capterra.com/p/19319/JIRA/)[4.4(15499)](https://www.capterra.com/p/19319/JIRA/reviews/)
[View Profile](https://www.capterra.com/p/19319/JIRA/)
[Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[4.6(1980)](https://www.capterra.com/p/16365/Azure/reviews/)
[View Profile](https://www.capterra.com/p/16365/Azure/)
[Hostinger](https://www.capterra.com/p/218357/Hostinger/)[4.5(656)](https://www.capterra.com/p/218357/Hostinger/reviews/)
[View Profile](https://www.capterra.com/p/218357/Hostinger/)
[ManageEngine Mobile Device Manager Plus](https://www.capterra.com/p/132201/ManageEngine-Mobile-Device-Manager-Plus/)[4.6(934)](https://www.capterra.com/p/132201/ManageEngine-Mobile-Device-Manager-Plus/reviews/)
[Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/)[4.6(154)](https://www.capterra.com/p/146405/Hexnode-MDM/reviews/)
[LogMeIn Miradore](https://www.capterra.com/p/146147/Miradore-Online/)[4.4(168)](https://www.capterra.com/p/146147/Miradore-Online/reviews/)
[Cloud Run](https://www.capterra.com/p/268691/Google-Cloud-Run/)[4.4(29)](https://www.capterra.com/p/268691/Google-Cloud-Run/reviews/)
[Firebase](https://www.capterra.com/p/160941/Firebase/)[4.6(767)](https://www.capterra.com/p/160941/Firebase/reviews/)
[Bezlio](https://www.capterra.com/p/180837/Bezlio/)[5.0(1)](https://www.capterra.com/p/180837/Bezlio/#reviews)
[BugHerd](https://www.capterra.com/p/224784/BugHerd/)[4.7(65)](https://www.capterra.com/p/224784/BugHerd/reviews/)
[HappyFox Help Desk](https://www.capterra.com/p/83211/HappyFox/)[4.6(93)](https://www.capterra.com/p/83211/HappyFox/reviews/)
[AuditFindings.com](https://www.capterra.com/p/156900/AuditFindings-com/)[4.8(8)](https://www.capterra.com/p/156900/AuditFindings-com/reviews/)
[See full list](https://www.capterra.com/call-center-workforce-management-software/)