# Red Alert Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Red Alert Software - reviews, pricing plans, popular comparisons to other Incident Management products and more. Source: https://www.capterra.com/p/268378/Red-Alert --- # Red Alert Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Red Alert ## What is Red Alert? Red Alert is a major incident management system, aimed at improving the communication and responsiveness of an organisation during a major incident or outage to some kind of customer/staff facing service. Designed to work alongside your existing toolset but with a focus on taking the stress out of managing major incidents. Red Alert allows faster and more consistent communication to your customers, while redirecting the spotlight from the outage, to how well you kept everyone was kept informed. ## What is Red Alert used for? [Incident Management](https://www.capterra.com/incident-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $107 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Red Alert?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://redalert.cloud&name=Red Alert) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Red Alert 0.0 VS. [4.8 (96)](https://www.capterra.com/p/141558/DoneSafe/reviews/) Starting Price $107 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (96) Value For Money 0.0 (0) Value For Money 4.7 (81) Customer Service 0.0 (0) Customer Service 4.5 (89) ## Red Alert alternatives [4.4 (111)](https://www.capterra.com/p/102848/EHS-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (48)](https://www.capterra.com/p/181004/SafetyAmp/reviews/) Starting price $4800.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars ## FAQs about Red Alert Overview ### What company size and specific industries is Red Alert built for? Red Alert is designed for IT teams at small, mid-sized, and large organizations that need to keep customers and internal stakeholders informed during major incidents. It fits companies in any industry where incident communication and status updates are important, including technology, SaaS, and other service-driven sectors. Features and Usability ### What are the key features of Red Alert? Red Alert offers incident management, IT incident management, and incident reporting, along with alerts and notifications including email alerts, mobile alerts, and real-time notifications. It also includes audit management, audit trail, event logs, status tracking, task management, reporting and statistics, data visualization, and third-party integrations. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does Red Alert integrate with? Red Alert connects natively to Microsoft Entra ID for identity and access management. The catalog lists this single third-party integration, supporting account authentication and user access control within Microsoft-based environments. Getting Started and Support ### What training and onboarding options does Red Alert offer? Red Alert provides live online training, documentation, and videos to help teams get started. Live online sessions support guided setup and product walkthroughs, documentation offers written reference material for later review, and videos provide visual explanations of key features and steps. Getting Started and Support ### What customer support options does Red Alert offer? Red Alert provides email/help desk support and a knowledge base for self-service help. Support content is presented as a straightforward way to get answers, but no reviewer feedback is available to describe response times, staff helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Audit Trail A record of all activities within the system, including user access, changes made, etc. Communications Management Record and track all relevant internal and external communications Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Red Alert 18 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Record and track all relevant internal and external communications Pre-designed layouts that can be customized to match preferences and requirements Graphical representation of data Receive and/or send email notifications for urgent updates, requests, or other information A chronological record of actions or occurrences within a network, software, or process Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Manage incidents related to outages or breaches in functionality of IT systems Notifications via mobile devices Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Track the status over time for a request, process, asset, or transaction Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. ## Pricing Free Version Basic $107.00 Flat Rate,Per Month ## Integrations [ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.