# CloseFactor Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CloseFactor the right Lead Capture solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/268449/CloseFactor/reviews --- CloseFactor 4.7 (15) [View alternatives](https://www.capterra.com/p/268449/CloseFactor/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of CloseFactor Ease of use 4.5 Customer Service 4.9 ## Showing most helpful reviews Showing 1-15 of 15 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MS Matt S. Director Sales Ops Computer & Network Security Used the software for: 1-2 years ### "Critical for ICP targeting - will take with me to future companies" April 26, 2024 5.0 Very pleasant. Consistent support, enablement, and deliver on the initial premise. Pros First and foremost, the technology aligns with our strategic objectives. The support is amazing. The product features are not always in a mature state quite yet but the roadmap is promising and they have a track record of delivering consistent improvements. Cons Integration maturity & ability to customize independently from an administration point of view. Alternatives considered [HG Data Suite](https://www.capterra.com/p/173745/HG-Data/) Reason for choosing CloseFactor Data quality and support. Partnerships come down to who can deliver on the strategic objective most likely and Close Factor was that product for us. We value strategic alignment over product features. Switched from [Intricately](https://www.capterra.com/p/192609/Intricately/) More robust ICP data for enterprise prospects with onprem deployments (limits visibility into cloud usage / api usage. Review Source FD Faith D. Account. Executive Information Technology and Services Used the software for: Less than 6 months ### "Wish I used close factor at my last company!" April 21, 2024 5.0 Pros The insights this tool provides about companies (if you are in a sales role) is the best I’ve ever see! Cons When you scroll to the side on the various data points about the company it sometimes switches the screen Switched from [Lead-IQ](https://www.capterra.com/p/161353/Lead-IQ/) Moved companies from Ampltiude to Grafana Labs Review Source JA Julia A. Enterprise Account Executive Information Technology and Services Used the software for: 1-2 years ### "Helpful, but not being used to its full extent" May 22, 2024 4.0 Pros I use this for identifying the people within an org, especially folks who aren't on LinkedIn and/or who are private. Cons Seems like there is a lot more to this tool that I am not using. Review Source BA Ben A. Senior Director of Demand Generation Computer & Network Security Used the software for: 1-2 years ### "Next Level Targeting of Ideal Customer Profile" April 24, 2024 5.0 Pros I've yet to come across another product that allows you a target your ICP at the level of sophistication of CloseFactor. Instead of only being able to use traditional targeting like company size or revenue band, CloseFactor allows you to develop an ICP that includes factors like how many employees work in specific functions at the target company, or if the target company licenses specific technologies in their stack. Cons No real issues. It would be cool down the road if we could create audiences in the tool and push them directly to advertising platforms (instead of importing and exporting). Review Source NB Nick B. AE Information Technology and Services Used the software for: 6-12 months ### "The only way you should be starting your day is by going to CF!" April 26, 2024 5.0 Working with CF has been an awesome experience thus far. From day 1 having a single place to digest my book of business, find key contacts, and understand the scope of their business has been key. As CF continues to grow, the new features (Value pyramids, deep dives, etc) have been a daily focus for myself. Being able to start my day on relevant changes across the org (new hires, news articles, Value pyramid updates, slack notifications on hiring/job openings, etc) keeps me well informed and relevant across my accounts. If you're not first you're last & CF helps me stay top of mind for folks with these changes. The customer support is also top notch. Shoutout Joyce for being there at every turn with any questions, comments, or concerns I have. Pros Lead generation, Account based research, value pyramids, the customer support team, surfacing all relevant information I need from day 1 on an account to create a hypothesis and hit the ground running. CF is the 1st thing I look at in the morning 4/5 days of the week. Cons No current issues. It would be great to see CF expand into contact information like an apollo, zoominfo, etc but what they've built thus far is great. Review Source TR Tim R. SDR Computer Software Used the software for: 6-12 months ### "Tim Ray CloseFactor Survey" May 22, 2024 4.0 Decently helpful tool that makes it easier to find lists of relevant prospects on linkedin. Pros Gaining insights into technologies that prospects are using. Cons Only being able to export 10 leads at a time to linkedin. Review Source SM Stephen M. Account Executive Information Technology and Services Used the software for: 1-2 years ### "Excellent source of market intel to plan your territory" May 2, 2024 5.0 Closefactor is used daily as a "heat seeker" to identify which accounts/targets to go after based on a dynamically updated data. Pros Closefactor very quickly gives you a snapshot of which accounts to target based on an multitude of criteria. Cons I've been using CloseFactor for a few years and they've been closing gaps every step of the way. Review Source HW Hunter W. Enterprise Account Executive Computer Software Used the software for: Less than 6 months ### "Enterprise Account Executive " April 24, 2024 5.0 The customer experience has been excellent, and having a dedicated Slack channel for feedback and queries is very convenient. Responses are impressively quick. Overall, the tool has been a game-changer, and I'm eager to see the revenue it generates by the end of the year. Pros This tool has significantly streamlined the process of analyzing my accounts and contacts according to our ICP. Its user-friendly interface allows for quick messaging through outreach channels or LinkedIn connections. Additionally, the effortless exporting of lead lists into CSV or outreach formats has simplified my workflow, enabling me to concentrate on selling rather than data collection. Cons I've encountered a few minor bugs, but nothing significant, and the team has addressed them within a day. I wish I could customize the AI-generated messages to make them shorter for LinkedIn or prompt like ChatGPT. However, they've indicated that an upcoming release will address this issue soon. Review Source TS Taylor S. EAE Information Technology and Services Used the software for: Less than 6 months ### "CloseFactor for account research" April 24, 2024 4.0 Pros Closefactor is great for identifying where to spend time in your territory using leading indicators Cons NA - would be great if you could enrich prospect contact info Review Source DC Dominic C. Regional Sales Manager Information Technology and Services Used the software for: Less than 6 months ### "Heatmap is key to my prospecting efforts" April 29, 2024 5.0 Pros I really only use the Heatmap feature on CloseFactor, but it's hugely beneficial. It saves me a ton of time by automating a lot of the manual work I'd normally do searching through LinkedIn profiles. What I really like about it is it can key off of information in LinkedIn profiles in just the "About" section, and the user's experience description of their current role. When I manually search for a particular keyword, the results pull from any number of places on a user's profile, including their "Skills," which doesn't end up helping me identify whether a technology is used at a user's current company. Cons I have had a great experience so far. No complaints. Review Source RT Renee-Claude T. Enablement Manager Computer Software Used the software for: 6-12 months ### "Working Smarter not Harder with Close Factor" April 22, 2024 5.0 Even though I don't use it day to day in my workflow, I always have such a pleasure presenting it to the new hire cohorts. I think its an incredibly powerful tool that helps reps save time and energy. Pros I love how it encompasses 1st and 3rd party data to give you a 360 view into what is going on in your territory. It helps you view the information in a comprehensive way (especially if you are visual). Cons I think at times it can be a bit of an information overload. There is a lot of information and sometimes its not as intuitive within the platform what to do with it. Review Source MJ Matt J. RVP of Sales US East and EMEA Internet Used the software for: Less than 6 months ### "CloseFactor- Great for companies to help with ICP & contact identification" April 30, 2024 5.0 Overall I am a very happy closefactor customer Pros \-We are growing fast and wanted to develop a more data-driven approach to our territory planning. CloseFactor is fantastic for this. -Once you have the accounts, it is really helpful for the reps to find ideal contacts -It is easy to add accounts to the system -The support is excellent. I would highlight the technical support and responsiveness (Joyce is our Solutions Engineer). Cons \-The UI could be improved and the search could be more intuitive Review Source JM Jonathan M. Sr. Manager Revenue Operations Computer Software Used the software for: 6-12 months ### "Account Scoring, Sales Plays, Account Plans" April 19, 2024 4.0 Pros Ability to filter and add tags to accounts based on company attributes. Ease of setting up account scoring based on mentions and importance. In depth analysis of account plans that sales reps can utilize during their prospecting efforts. Cons The limitation of not being able to set the amount of account plans each user can create. Review Source DG Dana G. Commercial Account Executive Computer Software Used the software for: 6-12 months ### "CloseFactor Review" April 19, 2024 4.0 Pros Makes it easy to find smoke in my accounts and determine which accounts to prioritize. Cons Often times it'll capture keywords from previous jobs. I can't use CloseFactor on it's own, because not every person/account populates their LinkedIn account. Review Source PR Peter R. Sr. AE Information Technology and Services Used the software for: Less than 6 months ### "Close Factor 4 month review. " April 22, 2024 5.0 Very positive. My customer Success Manager is excellent, the product is great. Pros Great to get top-level company information Star contacts are a nice feature Cons Some data is incorrect. Just because someone mentions one of our competitors on their LinkedIn in the bio, does not necessarily mean they use it at their current organisation. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.