--- title: "The Convert Way Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about The Convert Way Software - reviews, pricing plans, popular comparisons to other Personalization products and more." source_url: "https://www.capterra.com/p/268472/The-Convert-Way/" page_type: "product" language: "en" --- # The Convert Way Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) The Convert Way ## What is The Convert Way? Convertway is a powerful SMS and WhatsApp Marketing Automation Tool, which helps eCommerce stores market/remarket their products to customers through Abandoned Cart Reminders, Marketing Broadcasts, Win-back Automation Flows, Feedback Notifications, 1 to 1 conversations, and much more. Also, sellers can use segmentation for precise & highly targeted marketing campaigns and pre-approved SMS & WhatsApp templates to schedule quick campaigns. ## What is The Convert Way used for? [Marketing Automation](https://www.capterra.com/marketing-automation-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Personalization](https://www.capterra.com/personalization-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for The Convert Way?[Manage this product listing](https://www.g2.com/products/convertway-by-unicommerce/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### The Convert Way 5.0 (1) VS. [4.7 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting Price $29 Usage Based, Per Month Starting Price $79 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (271) Value For Money 5.0 (1) Value For Money 4.6 (251) Customer Service 5.0 (1) Customer Service 4.7 (238) ## The Convert Way alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/) [4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/145848/Ez-Texting/) [Omnisend](https://www.capterra.com/p/153508/Omnisend/) [4.7 (837)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153508/Omnisend/) ## FAQs about The Convert Way Overview ### What company size and specific industries is The Convert Way built for? The Convert Way is designed for small and medium business owners as well as enterprise organizations across Asia, Australia, Western Europe, North America, and Africa. It is aimed at companies in those regions rather than at a specific industry sector, making it suitable for a broad range of business types. Features and Usability ### What are the key features of The Convert Way? The Convert Way offers 2-Way Messaging, SMS Messaging, and Mass Texting for direct communication, plus Marketing Automation with Drip Campaigns, Automated Responses, and Event Triggered Actions. It also includes Campaign Management, Campaign Scheduling, Segmentation, Conversion Tracking, Reporting/Analytics, and Third-Party Integrations for managing and measuring campaigns. Pricing ### How much does it cost and what fees or limitations are included? The Convert Way starts at $29 per month for the usage-based Premium plan. A free version and free trial are available. The Premium plan includes 1-on-1 conversations, custom SMS sender ID, customer segmentation, up to 5 automation flows, WhatsApp features, and SMS notifications. Integrations ### Which third-party tools and platforms does The Convert Way integrate with? The Convert Way integrates with 12 third-party tools, including Shopify, Klaviyo, Razorpay, AfterShip, Shipway One, Shipway.in, ShopFlow Logistics, Judge.me, Fera, Stamped.io, Nector, and Revaly. These integrations cover ecommerce, marketing, payments, shipping, and review management platforms. Getting Started and Support ### What training and onboarding options does The Convert Way offer? The Convert Way provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos give teams written and visual reference material for self-paced learning and feature review. Getting Started and Support ### What customer support options does The Convert Way offer? The Convert Way provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support is organized across several channels so users can choose the format that fits their issue, from self-service help articles to direct contact options. ## Features AI summary Based on 6,612 Personalization reviews Capterra data shows that buyers of marketing automation software rank the following features as their top priorities: - **Email Marketing** (**59%** of reviewers rated this feature as critical) - **Event Triggered Actions** (**48%**) - **Lead Capture** (**51%**) The Convert Way supports **Event Triggered Actions**, which helps teams send timely follow-ups based on customer behavior. However, it does not offer **Email Marketing** or **Lead Capture**. Instead, it provides other features that reviewers also rate as important, including **CRM** (**54%**) and **Data Import/Export** (**48%**). These features help businesses organize customer information and move data between systems, giving teams better visibility into contacts and more flexibility in managing marketing workflows. Campaign Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Marketing Automation 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automate workflows and trigger campaigns based on customer actions 2-Way Messaging Send and receive text messages to communicate with clients or prospects in real-time Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases The Convert Way 39 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Language: Manage and support multiple languages - Real-Time Data: Receive data and information in real time - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Sales Analytics: Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.) - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Segmentation: Group leads or contacts based on their specific characteristics - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/268472/The-Convert-Way/pricing/) Premium $29.00 Usage Based,Per Month It includes: - Whatsapp Notifications - SMS Notifications - Custom SMS Sender ID - Upto 5 Automation Flows - WhatsApp Green Tick - 1 on 1 Conversations - Subscribers Optin - WhatsApp Widget - Customer Segmentation - MMS for US & Canada users - Scratch Card Templates Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[ AfterShip](https://www.capterra.com/p/178663/AfterShip/)[ Razorpay](https://www.capterra.com/p/179263/Razorpay/)[ Stamped.io](https://www.capterra.com/p/215605/Stamped-io/)[ Judge.me](https://www.capterra.com/p/215990/Judge-me/)[ Fera](https://www.capterra.com/p/10002806/Fera/)[ Revaly](https://www.capterra.com/p/238031/FlexPay/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SS Somi S. Operations Team Consumer Goods ### "Best Whatsapp Marketing Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2022 It has been great. There is no turning back. The app offers tons of premade templates. It is affordable. The customer support is superb! Pros We used multiple whatsapp marketing software after which we decided on this one. Convert way has EVERY feature you need in your WhatsApp marketing campaigns. There are no hidden costs. It is extremely east to set up and it offers sms marketing too! Cons They have a minimum recharge policy of 30 USD. It would be great if they could reduce it to 5-10 USD Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.