# iLab Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about iLab Software - reviews, pricing plans, popular comparisons to other Facility Management products and more. Source: https://www.capterra.com/p/268477/iLab --- # iLab Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) iLab ## What is iLab? Modular system that enables labs and centralized service centers to schedule resources, manage inventory, requests, and customers. ## What is iLab used for? [Facility Management](https://www.capterra.com/facility-management-software/)[Medical Lab](https://www.capterra.com/medical-lab-software/)[Data Analysis](https://www.capterra.com/data-analysis-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for iLab?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.agilent.com/&name=iLab) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### iLab 3.3 (6) VS. [5.0 (43)](https://www.capterra.com/p/186671/Dendi-LIS/reviews/) Starting Price Contact vendor Starting Price $2500 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.7 (6) Ease Of Use 4.9 (43) Value For Money 3.0 (2) Value For Money 4.8 (36) Customer Service 2.6 (5) Customer Service 4.8 (40) ## iLab alternatives [4.5 (13)](https://www.capterra.com/p/89383/Labgen-LIS/reviews/) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.8 (16)](https://www.capterra.com/p/33053/Avalon-Laboratory-System/reviews/) Starting price $900.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (45)](https://www.capterra.com/p/120809/CGM-LABDAQ/reviews/) Starting price $2000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (5,180)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/268477/iLab/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Equipment Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Facility Scheduling 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Inventory Control 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Monitor product stock levels Audit Trail A record of all activities within the system, including user access, changes made, etc. Inventory Management Track and manage inventory levels to maintain proper supply Inventory Tracking Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items iLab 9 features A record of all activities within the system, including user access, changes made, etc. Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Monitor product stock levels Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Observe and track the demand, usage, progress or quality of a system, product, or user Manage and track the state, location and condition of materials collected for examination Plan availability and assign specific time slots for tasks and resources Get Advice We can help you find the software with the features you need. Features 3.7 (6) 3.7 Based on 6 reviews ## Pricing Value for money 3.0 (2) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.0 (2) 3.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.6 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.6 (5) 2.6 Based on 5 reviews ## User reviews Overall rating 3.3 Based on 6 reviews Filter by rating 5(1) 4(2) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent FL Francisco L. Researcher 4 Research ### "Overall a great software with some room for improvement" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2021 My experience has been good by allowing me to know when certain equipment is available and reserve it when needed. Pros It does its job in a proper way, no issues so far with reservations and scheduling, in general is a friendly software that works well. Cons I only wish they can improve the UI since has a couple of odd choices. For instance the list of equipment is unnecessarily small and the drag and select feature can be annoying if you need to correct the times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RD REDAET D. Microscopy Specialist Research ### "Solid Facility Equipement Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2021 Pros The whole webpage's functionality was amazing! You can seemlessly book microscopes or fill out a request form as a user. As an administrator, you can book microscopes for maintenance times, you can take a microscope offline when it needs major repairs, go through request forms and make notes, create invoices into pdf and adjust costs for any fees you have made. The support team is amazing as well! They respond quickly and if the information you listed in your ticket isn't clear they will schedule a call with you for the next day to discuss the issue and for you to show them what is happening as well. Cons Like any webpage or software there are random moments of things not functioning, say a webpage isn't responding or you have a webpage not recognizing a function properly. But the main thing is you simply create a ticket and iLAB support responds usually within 24hrs to gather more information and investigate. The longest I've had a ticket open is a week. They work incredibly fast and are very responsive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WR William Ray V. Research Technician Biotechnology ### "Good at what it does" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 February 14, 2021 It is sufficient at what it does. The fact you can include multiple department services/core facilities in one hub is great. It just needs to be more accessible via mobile and laptop devices via applications rather than an internet browser Pros Incorporates schedules, resources, and billing information across different departments of the same institution Cons Does not sync or connect to mobile or laptop devices. You have to log on on site in order to access the menu. Also, there are times when it does not work in certain browsers after you've previously logged in. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KU Kristie U. Lab Manager Research ### "ilab is ok, but slightly complicated" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 June 16, 2020 It is ok. I have has some problems with removing users that I no longer want in the group and finding the right page to be on from the menu options. Pros I like how you can organize different accounts and assign users to the accounts they are approved to use. I like that it shows when account have been approved or are pending payment. Cons It is complicated and not very user friendly. Sometimes it take me awhile to find the page I need and I end up looking at different pages. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Research Advancement Administrator Sr. Higher Education ### "Clunky and Frustrating for Faculty" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 September 17, 2018 Pros I manage about 40 groups for research faculty. I like the grid layout for updating group members and the accounts they access. I like that when you make a change, it's highlighted in green. I like that the reports can be exported to Excel as graphs or as data for analysis. Cons It's clunky and outdated. My faculty have nothing but complaints about iLab. They say it's written in another language and makes no sense to them. In general creative, scientific minds aren't always compatible with administrative tasks, but they find iLab exceedingly frustrating. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jm m. senior scientist ### "user of a facility that recently switched to iLab" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 6, 2017 Cons confusing, needlessly complicated, wastes a HUGE amount of time for all involved, very much like this website. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)