---
title: "Cloud Identity Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Cloud Identity Software - reviews, pricing plans, popular comparisons to other Electronic Data Capture products and more."
source_url: "https://www.capterra.com/p/268518/Cloud-Identity/"
page_type: "product"
language: "en"
---

# 

 Cloud Identity Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 17, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Cloud Identity

## What is Cloud Identity?

Cloud Identity is the world's most trusted platform for validating people's identity. We put at your disposal an end-to-end, frictionless and omnichannel process that adapts to the needs of your users, guaranteeing total certainty for your business. We have a wide range of solutions that integrate the capture of biometric and biographical data, enrollment based on biometric identities, face and fingerprint validation of previously enrolled users, authentication of IDs and much more.

## What is Cloud Identity used for?

[Identity Verification](https://www.capterra.com/identity-verification-software/)[Multi-Factor Authentication](https://www.capterra.com/multi-factor-authentication-software/)[Identity Management](https://www.capterra.com/identity-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1.5

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Cloud Identity?[Manage this product listing](https://www.g2.com/products/cloud-identity/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Cloud Identity

0.0

VS.

[4.8 (4)](https://www.capterra.com/p/246673/Cloud-Identity/#reviews)

Starting Price

$1.5

Usage Based

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

5.0 (39)

Value For Money

0.0 (0)

Value For Money

5.0 (31)

Customer Service

0.0 (0)

Customer Service

5.0 (27)

## Cloud Identity alternatives

[4.7 (945)](https://www.capterra.com/p/119653/Okta/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (147)](https://www.capterra.com/p/154900/Auth0/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[NordPass Business](https://www.capterra.com/p/203254/NordPass/)

[4.5 (39)](https://www.capterra.com/p/203254/NordPass/reviews/)

Starting price

$3.59

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/203254/NordPass/)

[WatchGuard AuthPoint](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/)

[4.7 (104)](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/)

## FAQs about Cloud Identity

Overview

### What company size and specific industries is Cloud Identity built for?

Cloud Identity is designed for medium-sized and large companies that need to verify user identities with high certainty while keeping implementation costs low. The vendor description does not name specific industries, so its target audience appears to be organizations with broader identity validation needs rather than a particular sector.

Features and Usability

### What are the key features of Cloud Identity?

Cloud Identity offers access management, user provisioning, and role-based permissions for controlling account access. It also includes single sign-on, multi-factor authentication, password management, and privileged account management. Security and oversight features include audit trail, event logs, monitoring, compliance management, risk alerts, and real-time analytics.

Getting Started and Support

### What training and onboarding options does Cloud Identity offer?

Cloud Identity provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced viewing.

Getting Started and Support

### What customer support options does Cloud Identity offer?

Cloud Identity provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available for support topics, so support quality, response times, and common frustrations cannot be assessed from user comments.

## Features

AI summary

Based on 695 Electronic Data Capture reviews

Capterra reviewers highlight these as the features buyers value most when comparing Electronic Data Capture software:

-   **Customizable Forms** (**60%** of reviewers rated this feature as critical)
-   **Data Capture and Transfer** (**58%**)
-   **Customizable Fields** (**51%**)

Cloud Identity supports **Data Capture and Transfer**, which is one of the top priorities for Electronic Data Capture buyers. However, it does not include **Customizable Forms** or **Customizable Fields**. Instead, it offers **Audit Trail** (**49%**) and **Data Verification** (**48%**), which still cover important data control and accuracy needs. These features help businesses track record changes, confirm data quality, and maintain more reliable documentation, providing teams with better oversight and confidence in collected information.

Access Certification

Verify user access rights within systems to confirm each user has appropriate and authorized access to resources

Access Control

Regulate who can view information within the system

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Access Management

Control and manage access to company resources

Active Directory Integration

Integrates with Active Directory

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Cloud Identity 56 features

### All Features
- Access Certification: Verify user access rights within systems to confirm each user has appropriate and authorized access to resources
- Access Control: Regulate who can view information within the system
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Access Management: Control and manage access to company resources
- Active Directory Integration: Integrates with Active Directory
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Authentication: Verify the identity of users/devices to enable secure access
- Biometrics: Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns.
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation
- Customizable Branding: Add customized logos and colors to align with company branding
- Data Capture and Transfer: Import, collect, and capture data from multiple sources
- Data Security: Protect sensitive data for digital privacy
- Data Storage Management: Manage and store data in a database
- Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies
- Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information
- Event Logs: A chronological record of actions or occurrences within a network, software, or process
- Fraud Detection: Identify and prevent suspicious activity
- Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
- Member Accounts: Accounts held by members of an organization
- Mobile Access: Access software remotely via mobile devices
- Mobile Authentication: Verify user identity through mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems
- Multiple Authentication Methods: Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics
- Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
- Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords
- PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
- Policy Management: Create, manage, and track policies and procedures within an organization
- Privileged Account Management: Control, monitor, and secure privileged accounts and their access to critical data and IT applications
- Push Notifications: Trigger clickable pop-up messages
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- SDKs: A set of software tools and programs used by developers to create applications for specific platforms
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Secure Login: At least a username and password is required to access the system
- Security Auditing: Systematic evaluation of the security of a company's overall security system and situation
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- User Provisioning: Create, modify, disable, or delete user accounts and their profiles across IT infrastructures
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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