--- title: "Abby Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Abby Software - reviews, pricing plans, popular comparisons to other Business Management products and more." source_url: "https://www.capterra.com/p/268623/Abby/" page_type: "product" language: "en" --- # Abby Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Abby ## What is Abby? Abby is an application designed for auto-entrepreneurs that allows them to manage their business simply and efficiently. The application offers all the functionalities that an auto-entrepreneur needs to manage his activity in a simple and complete way: ● Monitoring of your budget. ● Complete invoicing module. ● Effortless accounting. ● Remote declaration of your social contributions to the Urssaf. ● Tracking your projects and clients. Synchronise, click, it's declared! ## What is Abby used for? [Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Accounting](https://www.capterra.com/accounting-software/)[Quoting](https://www.capterra.com/quoting-software/) Top alternative Featured Overall rating Based on 604 user reviews Reviews sentiment Positive 97% Neutral 2% Negative 1% Pros & cons Intuitive and ergonomic design Supportive for entrepreneurs Frequent bugs and instability Starting price €0.01 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Abby?[Manage this product listing](https://www.g2.com/products/abby-abby/claim_requests/new?auto=true) Rating Breakdown 4.7 +− Features4.6 Value for Money4.7 Ease of Use4.7 Customer Service4.7 Rating Breakdown 4.7 Features4.6 Value for Money4.7 Ease of Use4.7 Customer Service4.7 ## Abby Reviewers Verdict Updated September 2026 AI summary - Abby is a strong fit for micro-entrepreneurs and freelancers seeking straightforward business management tools. - Positive feedback centers around major time savings, intuitive setup, and features like automated recipe books and invoices. - In daily use, Abby helps users quickly handle paperwork, track business activity, and meet administrative requirements. - Reviewers note pain points like difficulty canceling invoices, occasional bugs, and some gaps in bank syncing or VAT handling. - Abby suits those prioritizing easy setup and time savings, but buyers needing advanced accounting or full customization may find limits. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Abby 4.7 (604) VS. [4.4 (3,329)](https://www.capterra.com/p/120109/Xero/reviews/) Starting Price €0.01 Flat Rate, Per Month Starting Price $25 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (604) Ease Of Use 4.4 (26,641) Value For Money 4.7 (536) Value For Money 4.2 (20,480) Customer Service 4.7 (511) Customer Service 4.0 (20,738) ## Abby alternatives [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) [View all alternatives](https://www.capterra.com/p/268623/Abby/alternatives/) ## FAQs about Abby Overview ### What problems does Abby solve? Abby solves admin overload for micro-businesses and freelancers by centralizing quotes, invoicing, automatic payment reminders, revenue tracking, and URSSAF filings in one intuitive workspace. It reduces manual bookkeeping, compliance stress, and tool switching. Solo entrepreneurs, service providers, and new business owners benefit most from its automation, banking sync, and responsive support. Answer based on 269 reviews Overview ### Which roles and teams benefit most from Abby? Abby is most used by small business owners, founders, freelancers, and creative professionals such as photographers, designers, and web developers. These users rely on it to manage invoicing, administrative tasks, and business operations efficiently, while executives and directors use it to simplify oversight, save time, and keep daily workflows organized. Answer based on 604 reviews Overview ### What company size and industries is Abby built for? Abby is self-employed users and small businesses, with 98% of reviewers from small businesses and Individual & Family Services leading at 11%. It also appears in Arts and Crafts at 9% and Health, Wellness and Fitness at 6%, while midsize and enterprise adoption remains limited at 1% each. Answer based on 604 reviews Features and Usability ### What are the key features of Abby? Abby includes core invoicing tools like quotes, deposit and final invoices, recurring billing, online payments, and automatic payment reminders. Differentiating features include URSSAF declarations, bank reconciliation, client management, and project tracking with time tracking. Reviewers also frequently mention customizable invoice templates and a clear activity dashboard. Answer based on 259 reviews Integrations ### Which third-party tools and platforms does Abby integrate with? Abby integrates with Make, Stripe, Shine, Notion, Qonto, Calendly, and Google Drive, covering automation, payments, banking, scheduling, and document storage. Reviewer mentions also reference Shopify connections through Make, while the official catalog lists Yousign. Make appears most often for linking Abby with external tools and workflows. Answer based on 46 reviews Getting Started and Support ### How easy is it to onboard and train a team on Abby? Abby is generally quick to onboard, especially for nontechnical users, freelancers, and small teams who describe the interface as clear and intuitive. Training is available through live online sessions, webinars, videos, and documentation. Reviewers say tutorials help users get started fast, while some admins need a short adjustment period for specific tasks. Answer based on 14 reviews Getting Started and Support ### What customer support options does Abby offer, and how do users rate the experience? Abby offers email/help desk, FAQ/forum, a knowledge base, 24/7 live support, and chat. Users often describe support as responsive, friendly, and helpful, especially through chat and email, with clear help resources. Some report delays, difficulty getting precise answers, or frustration when bugs and billing or account issues take time to resolve. Answer based on 223 reviews Features and Usability ### How well does Abby handle invoicing? Abby makes invoicing easy for many freelancers and small business owners with quotes, custom invoice templates, payment tracking, reminders, and online sending. It works well for daily billing and admin tasks, though some users report bugs, limited payment reconciliation, and gaps in advanced VAT, recurring, or split-payment workflows. Answer based on 259 reviews Features and Usability ### Is Abby easy to use for beginners? Abby feels easy to learn for most beginners, especially freelancers and micro-business owners starting from scratch. Abby offers a clear interface, setup guidance, tutorials, and responsive support that help users get started quickly, although some people need an adjustment period and find the growing feature set or navigation harder to follow. Answer based on 142 reviews ## Who uses Abby? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and ergonomic design 98% positive reviews out of 45 Most reviewers describe the user interface as simple, visually appealing, and easy to navigate for beginners. Frequent bugs and instability 48% negative reviews out of 44 Some users report bugs and unresolved errors disrupt workflows, with slow response to technical problems. Supportive for entrepreneurs 98% positive reviews out of 40 Most users comment that client support addresses micro-entrepreneur needs, simplifying management and reducing administrative stress. Efficient workflow and automation 100% positive reviews out of 24 Most users report time saving as a major benefit, reducing paperwork and streamlining daily business tasks. ## Features AI summary Based on 16,388 Business Management reviews Capterra data shows that buyers of billing and invoicing software rank the following features as their top priorities: - **Invoice Processing** (**53%** of reviewers rated this feature as critical) - **Invoice Creation** (**55%**) - **Quotes/Estimates** (**55%**) Abby supports all three features that reviewers identify as most important: **Invoice Processing**, **Invoice Creation**, and **Quotes/Estimates**. Together, these capabilities help businesses create invoices quickly, manage billing tasks accurately, and prepare quotes before work begins, allowing teams to handle the full invoicing cycle with better speed and consistency. Invoice Processing 4.2 (19) 63.16% of 19 reviewers that rated this feature as important or highly important Creation, processing, verification, and execution of invoices till the payment is made Invoice Creation 4.8 (543) 67.03% of 543 reviewers that rated this feature as important or highly important Create invoices from scratch or have recurring invoices Quotes/Estimates 4.5 (43) 65.12% of 43 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Invoice History 4.7 (506) 62.25% of 506 reviewers that rated this feature as important or highly important Store and view prior invoices for each account/client Online Invoicing 4.7 (511) 61.25% of 511 reviewers that rated this feature as important or highly important Create, send, and view electronic invoices Customizable Invoices 4.6 (458) 54.80% of 458 reviewers that rated this feature as important or highly important Invoices that can be tailored according to company's branding, payment terms and personalized information Abby 87 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Accounts Payable: Track money owed to a company's creditors/suppliers - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Quoting: Generate rule-based quotes for clients automatically - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Portal: Gateway through which end users can view past bills and pay current invoices - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contingency Billing: Business model where clients pay their lawyer a fee only if the case is won/settled successfully - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Visualization: Graphical representation of data - Deferred Billing: Buyer isn't billed until the period is up without any interest charges - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Estimating: Estimate expected cost based on various factors before a project begins - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Reporting: Generate reports to assess the financial performance of an organization - General Ledger: Centralized accounting record which tracks all financial transactions - Hourly Billing: Business model that charges based on the amount of time spent on an hourly basis - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Master Data Management: Verify, organize, manage & store enterprise data assets in a centralized repository - Mobile Access: Access software remotely via mobile devices - Mobile Payments: Clients can submit payments via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multi-Period Recurring Billing: Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit - Multiple Payment Options: Process payments via multiple modes directly through the application - Online Invoicing: Create, send, and view electronic invoices - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pricing and Cost Calculations: Calculate rule-based prices for a product/service - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Project Accounting: Manage and track financials on a project-to-project basis - Project Billing: Business model that bills clients an amount based on the project/task/job performed - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Recurring Invoicing: Generate recurring invoices - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Refund Management: Oversee the process of issuing refunds - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Status Tracking: Track the status over time for a request, process, asset, or transaction - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (604) 4.6 Based on 604 reviews ## Pricing Value for money 4.7 (536) Free Trial Free Version Basic €0.01 Flat Rate,Per Month Value for money 4.7 (536) 4.7 Based on 536 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Make](https://www.capterra.com/p/154278/Integromat/)[ Yousign](https://www.capterra.com/p/182052/Yousign-On-Demand/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (511) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (511) 4.7 Based on 511 reviews ## User reviews Overall rating 4.7 Based on 604 reviews Filter by rating 5(481) 4(103) 3(13) 2(4) 1(3) Mentioned topic Sorted by most recent EM Etienne M. Aide à domicile Individual & Family Services ### "Abby pour moi le meilleur logiciel " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 28, 2026 J’utilise Abby pour mon activité de services à la personne et je suis vraiment ravie de la plateforme. Tout est pensé pour les auto-entrepreneurs : l’interface est claire, simple à prendre en main et permet de gérer son activité sans perdre de temps sur l’administratif. Ce que j’apprécie particulièrement, c’est l’accessibilité du logiciel, la fluidité d’utilisation et les fonctionnalités adaptées à notre métier, notamment pour la facturation et le suivi au quotidien. Abby permet de se concentrer sur l’essentiel : nos clients et la qualité de nos prestations. C’est rassurant d’avoir un outil moderne, efficace et conçu pour les indépendants. Je recommande sans hésiter à tous les auto-entrepreneurs, et particulièrement dans le service à la personne. Pros La simplicité et l'accompagnement des indépendants. Le logiciel est bien pensée pour faciliter la vie des autos entrepreneurs La proximité avec l'équipe et le fondateur, Corentin est génial Cons Je n'ai pas vraiment trouver de point pour ma part, la plateforme a su s'améliorer et continue à le faire de façon intelligente. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Virginie L. business developer Marketing and Advertising ### "Outil facile d'utilisation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 26, 2026 Pros Ce que j'apprécie chez Abby : Le tarif, la facilité d'utilisation et le contact humain lorsque j'ai des questions Cons J'aimerais que l'outils possède plus d'intégrations avec des outils existants comme des logiciels de e-commerce. Switched from [Henrri](https://www.capterra.com/p/184985/Henrri/) Pour sa simplicité et aussi il est plus adapté à mon métier. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SP Sophie P. Product Designer Design ### "Très déçu par ce service" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 4, 2025 J’ai souscrit à l’abonnement pour envoyer une facture à un client, mais celui-ci ne l’a jamais reçue. Résultat : un vrai problème professionnel pour moi. Malgré mes échanges avec le support, on m’a simplement répondu que « le mail avait été envoyé »… même s’il n’avait jamais été ouvert ni vu par le destinataire. Aucun geste commercial proposé, aucune prise en compte des conséquences de leur dysfonctionnement. Le service n’a pas rempli sa promesse et le support se réfugie derrière les CGU au lieu de chercher une solution. Très déçue de l’approche, surtout pour un outil censé inspirer confiance et fiabilité. À cause de ce bug, j’ai perdu en crédibilité et en fiabilité auprès de mon client, ce qui est inacceptable quand on paye pour un outil censé sécuriser ce type d’envoi. Ce n’est pas seulement un défaut technique, c’est une atteinte à ma réputation professionnelle. Pros L'interface est jolie, mais est-ce qu'elle est pratique ? Non. La prise en main est très compliquée Cons La prise en main est peu intuitive, le service est non fiable, le support est inflexible, même en cas de bug de leur côté. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OR Olivier R. Fondateur et gérant Internet ### "Service client innexistant" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 13, 2025 Je galère depuis le début, et maintenant je suis bloqué. C'est très frustrant d'être bloqué sur une tâche qui normalement me prend 10 secondes mais qui là me bloque et me retarde pendant des jours. Pros Le prix est l'avantage principal. Pour la facturation, le logiciel est en dessous du niveau, l'interface est compliquée, la gestion des règlements est embryonnaire. L'ensemble comporte des bugs et ressemble à une solution codée avec un faible niveau. Cons Je rencontre un bug, impossible de passer en statut payé une facture d'accompte : un message d'erreur s'affiche en anglais. Pourtant, les montants du devis, de la facture d'accompte et du règlement du client correspondent, aucun soucis de ce côté. Désormais je suis en attente du service client et c'est là où se situe le problème... il n'y a personne. Switched from [Sellsy](https://www.capterra.com/p/133104/Sellsy/) Pour le prix............................ Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ED evence D. \---- Electrical/Electronic Manufacturing ### "pas 100% conforme" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 May 8, 2025 Pros rien de plus que les autres, manque le détail du chiffre d'affaire par vente et service sur le trimestre . Cons ne gère pas le moment de déclaration de tva sur les débit et sur l'encaissement dire que ce logiciel est 100% conforme est faux! la saisie des factures d'une précédent logiciel est laborieuse, surtout si elle comporte de la vente et prestation, décidément c'est a croire qu'il n'y a aucun autoentrepreneur qui vend et répare!! Switched from [Indy](https://www.capterra.com/p/230540/Indy/) gestion tva désastreuse bla bla bla bla bla Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JO Julien O. entrepreneur Sports ### "à fuir ! Très mauvaise expérience" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 31, 2025 Une expérience désastreuse. Le support client est tout simplement inexistant. Non seulement ils m'ont coupé mon abonnement par erreur – alors que j'avais payé pour un an – mais en plus, je suis resté bloqué, incapable de facturer mes clients. Inacceptable pour un logiciel censé être fiable. Fuyez. Pros Facturer l'avance immédiate de crédit d'impôt. Mais ne fonctionne pas tout le temps. Cons super client inexistant (une semaine pour obtenir une réponse quand la facturation ne fonctionne pas, ça peut mettre une entreprise en péril) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EC Emmeline C. Writer Publishing ### "Brilliant tool " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 25, 2025 A wonderful product/tool and very helpful and useful Pros Simple and easy to understand and use, very intuitive set up. Cons There is nothing I can think of that is negative or bad about the product Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MQ Maxime Q. Patron Farming ### "C'était bien avant" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 February 10, 2025 Au début j'étais très satisfait, j'ai voulu upgrade mon compte pour avoir les signatures électroniques illimitées car indispensable pour moi. Je me rends compte que le support est de plus en plus absent (débordé ?) et qu'il y a de plus en plus de bugs. Je perds beaucoup de temps (perte de données suite a des déconnexions intempestives, lien de signature qui ne fonctionne pas...) Pros J'ai bien aimé le style de l'application, elle est claire et plutôt bien rangée. Cons J'apprécie de moins en moins le support qui ne réponds plus... J'ai l'offre la plus chère (business) je remonte des problèmes et demande un geste commercial mais aucune réponse depuis plusieurs jours Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Raphael E. Directeur Général Individual & Family Services ### "Pourquoi pas, mais pas pour la facturation" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 December 24, 2024 154 euros de perdus lors de la première semaine de mon abonnement, un RIB ne m’appartenant pas a été envoyé à mon client. Sûrement un exemple de RIB pré-rédigé sur un template. L’argent est introuvable, non tracé par Abby. Et le service client qui répond sous un délai moyen de deux jours via le chat ne sait que faire. La situation date d'il y a plus de trois mois. Bien que le service proposé soit intéressant et semble faire bénéficier d’un gain de temps, je déconseille vivement d’utiliser Abby pour des sommes importantes. Surtout lorsque des organismes plus certains comme Qonto viennent de sortir leur système de facturation. En dehors de la facturation qu'il est préférable de réaliser ailleurs, les autres services proposés par Abby sont intéressants et semblent qualitatifs. Pros Les services proposés sont bien ciblés et répondent à de réels besoins Cons Erreurs réelles possibles, surement dû au caractère récent de la création de la solution Temps de réponse du service client par chat (Toujours plus de deux-trois jours) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AL Arielle L. DIRIGEANT Health, Wellness and Fitness ### "Je recommande" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 6, 2024 Après avoir testé plusieurs logiciels de compta, abby a été le plus intuitif et simple a utiliser pour moi, indépendante. Pros C'et un logiciel simple d'utilisation. Il a toutes les fonctionnalités dont j'ai besoin. Il possède une version gratuite qui peut être amplement suffisante. Les abonnements ne sont pas excessifs. Cons Je ne sais pas quoi répondre à cette question. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/268623/Abby/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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