# Flimp Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Flimp the right Employee Engagement solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/268635/Flimp-Communications/reviews --- Flimp 4.9 (19) [View alternatives](https://www.capterra.com/p/268635/Flimp/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated January 13th, 2026 # Reviews of Flimp Ease of use 4.7 Customer Service 4.9 ## Showing most helpful reviews Showing 1-19 of 19 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Director, Business Development Insurance Used the software for: 1-2 years ### "Great benefits communication resource" February 10, 2023 5.0 Great. Their team is very responsive, easy to work with, and eager to help. Their resources have been huge wins for our clients and prospects. Pros The digital postcard has been the most impactful resource for our clients. It has replaced open enrollment meetings in many cases and has streamlined the communication of benefits for employees. Flimp's team is extremely responsive in creating the postcards as well, even during the busy time. Cons Not much! I wish PLANselect could be made for age banded plans but I do understand how that would be near impossible to do on the back end side. I have also started licensing the postcard creation piece so I can make the cards myself and that has been pretty simple to do. Reason for choosing Flimp I can't recall names of other competitors, but any other option was extremely too expensive (i.e. massive design companies, etc.) and Flimp was very specific to benefits, which we liked. Switched from [Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/) To be more state of the art stand out from the competition. Review Source Response from Flimp Communications February 16, 2023 Thanks so much for taking the time to review our products. We love that our Digital Postcard is replacing the need for OE benefits meetings and hopefully giving you some valuable time back in your day. And, thanks for sharing that you have now taken on a license to the Flimp platform so you can create more Digital Postcards yourself! We are here to help along the way, as needed, so let us know what else we can do to support you. That goes for your questions about the age banded plans on PLANselect too. We can work with you to build notes into the tool to help clarify. Reach out to your AM if you are interested in learning more. Thanks again for your review and feedback. PM Patrick M. Director, Total Rewards Food & Beverages Used the software for: 6-12 months ### "Benefit Communication Support" June 27, 2024 5.0 Flimp has been a great partner to work with in regards to the design and content of our benefit guides, decision support tool and the fulfillment of our employee communications. The team is a pleasure to work with and has always met, or exceeded, our expectations. Thank you. Pros Responsiveness. Technology. Consultation. Pricing. Cons The project management of our first open enrollment did not go as we hoped; however, we have since addressed it with Flimp and was corrected going forward. Alternatives considered [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) Reason for choosing Flimp Their technology platform for our enrollment guides was easy to use. Review Source Response from Flimp Communications July 3, 2024 Hi Patrick, Thanks for your kind words. We're glad we were able to improve on your first experience and we look forward to many more future projects with you! LC Lauren C. Communications Consultant Insurance Used the software for: 2+ years ### "USI Northeast Communications Feedback " February 22, 2023 4.0 A well-rounded benefit communications firm, I respect and appreciate the creativity, the depth of products, and quick turnaround for deliverables. If the Account Management software allowed for more flexibility in receiving edits and comments, I think clients would be even more satisfied. Pros Flimp is responsive to client and prospect inquiries. Customer Service is top notch. Well-rounded offerings. Impressive presentations/demos with USI clients and prospects. Cons Editing communication pieces is not as easy or turnkey is it could be. The software and specific process required to submit content revisions or visual edits is very manual, not intuitive, and clients have communicated difficulties. Reason for choosing Flimp Flimp's pricing is generally competitive and in-line with similar products. The quality of work meets and often exceeds expectations. No complaints from clients on timing of deliverables either. Look forward to further work with the Flimp team. Review Source Response from Flimp Communications March 1, 2023 Thank you Lauren. We are glad to hear you rate our quality and customer service as top notch. We pride ourselves on always going above and beyond for our clients, and we're glad that comes across. We are looking into possible solutions to help eliminate some of the concerns you raised around the need for more flexible editing and commenting capabilities. We really appreciate you taking the time to provide this feedback. VR Verified Reviewer Communications Specialist Insurance Used the software for: 2+ years ### "Made a great decision" March 6, 2023 5.0 The Flimp studio has been a game-changer, I'm able to provide a resource site to my clients...a one stop shop. I really like that Flimp asks for constructive feedback and shares new ideas. Many times, I've said I need to solve for X and they bring several ideas to the table. When recommending Flimp directly to a client I really like that they start the project with most of the leg work done, no creating anything from scratch. Pros Ease of use! I like that with a small amount of technical knowledge you can figure out the Flimp studio quickly. It's flexible, easy to use, has great support and customer service. Customer service being one of the most important things to me. I've used this software for a long time, and I've had many moments where I need support and I needed it fast. I should be embarrassed about how attentive they are to me and my account. Cons The two things I would really like to see developed within the Flimp studio: better spellchecking feature and tables that aren't HTML only. Flimp has shared with me work arounds for these, but I'd like to see them developed into the studio. For direct communications that Flimp develops I have no constructive feedback. Review Source Response from Flimp Communications March 13, 2023 Thanks so much for taking the time to leave such a detailed review. We are happy you found our team to be responsive, and our products helpful in serving the needs of your busy clients. We will also be sure to pass along your feedback for areas of improvement to the product team. Thanks again! JS Jennifer S. Managing Consultant, Communications Insurance Used the software for: 1-2 years ### "Great People, Great Product" February 14, 2023 5.0 Really positive. I appreciate the team I work with and am happy to continue to promote Flimp to colleagues and new clients. Pros My favorite thing about the Flimp solution is the team we work with. They're responsive, detail oriented and flexible to the extent they can be. I'm amazed at how quickly and confidently they turn things around. I've also come to appreciate the template approach, which was new to me. It's a great product for the cost. Cons While I appreciate the template approach, I do struggle with some of the system limitations...or rather, my clients do. They ask for certain functionality that isn't available, even for an extra cost. I'd love to see the tech roadmap to know what's coming and when. I also find housing the content for the site in excel difficult to use, but the team has given me the flexibility to work with a Word manuscript, which I appreciate. Review Source Response from Flimp Communications February 15, 2023 Thank you for your review Jennifer. We pride ourselves on delivering exceptional client service and are so glad to hear you had a positive experience with the team. We also appreciate the feedback on where we can do things better and we will make sure this is communicated back to our product and account support teams. CE Carol E. Consultant Insurance Used the software for: 2+ years ### "Broker feedback" March 1, 2023 5.0 What I most appreciate is that the clients for whom we've suggested Flimp are not let down relative to their experiences with Flimp. They receive excellent service and Flimp representatives do a terrific job of ensuring that the client implements the best product for their needs for the best price. Flimp makes the implementation process very easy, and employees love the product. Pros As a broker, I don't use the software, but please see comments for overall experience. Cons I support six clients and four use Flimp. I truly cannot think of anything I like least about the software, nor have any of my clients expressed anything negative about what Flimp offers and how the software works and supports their needs. Review Source Response from Flimp Communications March 7, 2023 We so appreciate you taking the time to introduce Flimp to your clients. We love it when we hear that we were able to provide the best communications options to fit client needs and budget. We are also happy that we provide a value added service to brokers to help their clients accomplish their benefits communications. Thanks again! BG Beth G. Sr. Benefits Specialist Food & Beverages Used the software for: 2+ years ### "Flimp Review" March 2, 2023 5.0 The Flimp team is extremely responsive and provides excellent materials. Pros The PlanSelect tool is easy to use and generates recommendations based on cost and value. The Virtual Benefits Showcase is a great resource with all of our benefit plan information and the Open Enrollment digital postcard provides quick access to all of our tools and benefit details. Cons The only drawback is the cost of some of the features. For example, a video is $1,600/minute. Review Source Response from Flimp Communications March 7, 2023 Beth, thanks so much for leaving us a review. We really appreciate the feedback and are so glad to hear our decision support products, along with our Virtual Benefits Showcase, videos and Digital Postcards are working well to help you communicate important topics with your workforce. RH Reneé H. Senior Associate Insurance Used the software for: 2+ years ### "Flimp can solve all of your communication needs!" February 14, 2023 5.0 Pros I have been encouraging my clients to partner with Flimp for years. Flimp is incredibly affordable, easy to work with, the teams are all fantastic and they are very flexible. They want to solve the problem and will work to support you/your client to find a solution. Each year, they improve their product and add more to their suite of offerings. I am Team Flimp at my job and shout it from the roof tops. You will not be disappointed. From your normal OE communications to rebranding their options to create a well-being hub, Flimp has what you need! Cons There is no reason not to partner with Flimp. They are professional, produce an amazing product, are affordable and will work with you to get you what you need. Review Source Response from Flimp Communications February 16, 2023 WOW! What a great review! Thank you so much, Reneé! The Flimp team loves you too! We're so happy to have an advocate like you working with us. JB Jessica B. Director or HR Health, Wellness and Fitness Used the software for: 1-2 years ### "Amazing product and amazing team!" February 21, 2023 5.0 Love working with the Flimp team and very pleased with our product offering and support. Pros The customization for this tool makes communicating benefits so easy. We've decreased dramatically our service to employees and the tool provides great information simply. Cons That I can't make my edits directly. I would like to be able to make edits myself vs. inputting into a challenging excel template. That is my only complaint is there is not an easier format to provide the content. Reason for choosing Flimp Ease of implementation, changes and customization. Review Source Response from Flimp Communications February 27, 2023 Thank you for your review. We love to hear that we make employee communications easier! We will pass along your feedback on the challenges you have with the templates to our product team. Thanks again! RS Ravi S. Owner Marketing and Advertising Used the software for: 6-12 months ### "Best tool to collect ideas and feedback" June 20, 2023 5.0 best tool, working seamlessly Pros The idea collection process and their roadmap feature Cons did not find anything so far, working good for us Review Source Response from Flimp Communications June 24, 2023 Thank you for your feedback HI Hannah I. Director of HR Facilities Services Used the software for: Less than 6 months ### "Great Solution!" March 1, 2023 5.0 Overall, our experience was great. FLIMP had a very quick turnaround for implementation and support was very responsive and helped make the process very easy. Pros Being able to put all of our benefit information in one place where employees can access it, has been great. Communication and engagement is something we struggled with as a company before FLIMP. Cons I wish we were able to make small updates on our own. For example, changing out documents. This is something FLIMP must do on their end. Review Source Response from Flimp Communications March 7, 2023 Thanks so much for taking the time to leave a review here Hannah. We're so glad to hear the resources we provided are making a difference in your employee communications and engagement. RA Robin A. Creative Director Insurance Used the software for: 6-12 months ### "Love working with Flimp!" March 3, 2023 5.0 Flimp helps me educate and explain benefits to my clients' employees Pros HR video library - videos explain benefits concepts in an easy-to-understand way Cons I'd love a shorter version of the videos. Review Source Response from Flimp Communications March 7, 2023 Thanks so much for your review Robin! We love that the benefits library helps you explain benefits in an easy way. We'll also pass along your feedback to the product team on adding shorter videos to the library as well. MO Michelle O. Payroll and Benefits Coordinator Hospitality Used the software for: 1-2 years ### "Great Product" December 25, 2022 5.0 Great experience! The customer service is great and the product is easy to use. Pros We use the text and email features multiple times per month, especially when there are upcoming events! Cons The only thing that would make it better would be the ability to set up emails on your own, instead of reaching out to your rep. Review Source Response from Flimp Communications February 16, 2023 Thanks so much! Great feedback. We really appreciate your continued support of our WorkforceTXT texting solution. AM Angie M. Consultant Insurance Used the software for: 1-2 years ### "Flimp Is Awesome " February 10, 2023 5.0 Excellent ! Pros I love the implementation - first and foremost. Your team provides an excellent, efficient process for set up and day to day use. The team is easy to work with. The product itself is great - employees understand the information, are more engaged and see this as a value that their company provides. Cons I think it's a little expensive for the smaller client - and actually, the smaller client is the one that needs the additional support and simplicity. Review Source Response from Flimp Communications February 16, 2023 Thanks so much for this great review! We're happy that you're happy with our products and customer service. We definitely know price is a concern for our smaller clients, so we offer many lower-cost options for small business and always provide estimates up front so you/they can budget accordingly. LM LaQuita M. Health & Welfare Benefits Manager Construction Used the software for: 1-2 years ### "Flimp Communications" March 1, 2023 4.0 Using Flimp Communications has allowed us to effectively communicate with our employee population, who is often hard to reach. Employees are more engaged, and can now access information quickly and easily. Pros N/A- I did not use the software during this enrollment season, however it is my understanding from colleagues that it is extremely user friendly and intuitive. Cons N/A- I do not have any cons to relay about the use of the software. Review Source Response from Flimp Communications March 7, 2023 Thanks so much for your review. It's always so nice to hear about when the products work as they should -- to reach and engage employees wherever they are. We really appreciate you taking the time to leave a review. YZ Yvonne Z. Head of Equity Compensation Computer Software Used the software for: Less than 6 months ### "Great experience with Flimp" February 10, 2023 5.0 Pros Great sales team, product team and the customer service team. Fun videos design and product. Cons I don't have any negative comments of the product. Review Source Response from Flimp Communications February 16, 2023 Thank you so much for taking the time to share your feedback. We pride ourselves on providing excellent customer service, so we're especially happy to hear that came through for you. JG Jennifer G. HR Generalist Telecommunications Used the software for: Less than 6 months ### "Open Enrollment Digital Postcard" March 10, 2023 5.0 Intuitive, user friendly Pros The entire team was so easy to work with, the communication was smooth, the entire process was painless. Cons I truly wish we could have utilized more of Flimp's services and products. The digital postcard just left our team wanting more! Review Source Response from Flimp Communications March 13, 2023 Thank you Jennifer! We are happy to hear that our team and our products made your open enrollment process easier. We appreciate you taking the time to leave us a review here. BW Bryce W. Employee Benefits Consultant Insurance Used the software for: 6-12 months ### "Flimp Communications review - Great to use" March 1, 2023 5.0 Overall the experience was great. We received a final product that was very well received by the end-client Pros Pretty user friendly. Very slick with a finished product Cons Sometimes a little tedious to make all edits. Review Source Response from Flimp Communications March 7, 2023 Thanks so much for your feedback Bryce. It's always great to hear when the end clients are happy! KM Karin M. Senior Consultant, Principal Insurance Used the software for: Less than 6 months ### "Love Flimp! " February 27, 2023 5.0 The team creating the deliverable was FANTASTIC. We were in a rush to get a digital postcard put together and Flimp was incredibly responsibe. Pros Every decision was laid out for the client so they could make choices up front: Style, content, voiceovers - it was fantastic. Also liked the script templates so we were not starting from scratch. Cons Nothing. I loved everything about the digital postcard. Exceeded expectations. Review Source Response from Flimp Communications March 7, 2023 Karin, thanks so much for your review. We are always so happy to hear it when the team exceeds expectations, especially under tight timeframes! Similar Products Featured