# Donation Director Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Donation Director Software - reviews, pricing plans, popular comparisons to other Donation Management products and more. Source: https://www.capterra.com/p/2690/Donation-Director --- # Donation Director Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Donation Director ## What is Donation Director? Manage donor relationships and fundraising activities with Donation Director, fundraising software designed for small to medium sized nonprofits. Product Features: - Track Appeals, Events, Donors, Grants, Staff, Volunteers, Pledges, and Donations - Remember Tasks, Keep Call Reports, Track custom demographics - Instant mail merges for Acknowledgments, Pledge reminders, and IRS receipts - Appeal Performance Reports, Solicitor Performance Reports, Donor Reports, and a Custom Report Builder ## What is Donation Director used for? [Fundraising](https://www.capterra.com/fundraising-software/)[Donation Management](https://www.capterra.com/donation-management-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1599 Per User, One Time Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Donation Director?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.cascadeds.com&name=Donation Director) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Donation Director 4.0 (5) VS. [4.5 (1,415)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting Price $1599 Per User, One Time Starting Price $119 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.2 (5) Ease Of Use 4.3 (1,414) Value For Money 4.0 (5) Value For Money 4.5 (1,151) Customer Service 5.0 (5) Customer Service 4.8 (1,314) ## Donation Director alternatives Highest Rated [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/2690/Donation-Director/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alumni Management Tools that help educational institutions or fundraising organizations connect with alumni Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Contribution Tracking View donor contribution history, track how much money have been raised over time and measure progress CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Donation Tracking Track and view detailed financial donation history made by contacts and members Donor Management Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Donation Director 10 features Tools that help educational institutions or fundraising organizations connect with alumni Create a collection of marketing actions to complete specific goals and plan and analyze campaign results View donor contribution history, track how much money have been raised over time and measure progress Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Track and view detailed financial donation history made by contacts and members Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Ability to match gifts through the system Database of members to track personal information of individuals and families Track commitments to donate in the future Manage and track recurring gifts Get Advice We can help you find the software with the features you need. Features 3.8 (5) 3.8 Based on 5 reviews ## Pricing Value for money 4.0 (5) Basic $1,599 Per User,One Time Value for money 4.0 (5) 4.0 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 4.0 Based on 5 reviews Filter by rating 5(2) 4(1) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent JB Janet B. Admin specialist Non-Profit Organization Management ### "Donation Director" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2020 Donation Director is my go to for most of my day. Directors all depend on the information that comes out of this software. Pros I use this software on a daily basis. This software helps us to streamline our donors, keep track of donations and makes my day go so much smoother. The information I can pull from reports is so valuable to many team members who are involved with donor management. Cons You do need a dedicated employee who has been trained on how to use this software. Database management skills is a must. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AV Alyssa V. Director of Community Engagement Philanthropy ### "Very nice people not super functional system" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 September 6, 2018 Affordable and kind customer service, not super functional. Pros The customer service and folks who work at Donation Director are super nice and friendly. They really try their hardest to be helpful but at the end of the day this database system just isn't very functional any more. Cons Overall the system is not intuitive. The reports are wonky and export poorly and even the reports you can build are pretty confusing. I would consider myself fairly computer savvy but this system looks like it was built by at least four different developers not talk to each other at all. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Assistant Executive Director Philanthropy ### "Took some time to learn how to use but well worth the time" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 13, 2018 Pros This software is an amazing tool to track donations for non-profits and is great at producing reports of all types. The customer service is fantastic and their team is always willing to go out of their way to help. This software replaced our prior way of tracking donations, which included multiple spreadsheets, ledgers, and deposit envelopes. Now when a donor calls and wants an acknowledgement of their giving, it is much easier to produce a report for them. This software is great for non-profits of all sizes. Cons This software is a little pricey, but for the customer service support that comes along with it, it is well worth the money. Learning how to maneuver around the software takes some time, but is well worth the time in the long run. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Administrative Assistant ### "Allows you to enter pledges, payments, set up invoices for donors" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2018 Almost everything that is related to the campaign and donors (both individual and corporate) are in the system. I cannot wait for this program to be able to sync with QuickBooks. Pros The software has multiple applications ranging from reports, letters, labels and going to every day pledges, payments, receipts an invoices database. easy to use, excellent customer support. Cons Some features always default to the main setting. For instance, if I need to run several different reports with the same date parameter, I have to manually select the dates for each report category. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LB Laurel B. Development Associate Non-Profit Organization Management ### "Good Donor Database for the Price" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 April 12, 2017 Donation Director has been a good, economical choice for our small nonprofit office. While I feel like a written or online manual for the program would greatly increase my productivity and skill, I do appreciate that Cascade Data Solutions has competent, patient and knowledgeable when I have something I can't figure out on my own. Pros For day-to-day donation data entry, this program is easy to use, has an uncluttered interface, and a responsive and friendly customer service department. Cons The program was upgraded a couple of years ago and since then, I've found it a little more difficult to manipulate. Reports are harder for me to run, and I feel like a lot of the bells and whistles that were added aren't features that we can easily take advantage of. I also wish it hadn't moved to the cloud, because it's one more thing I can't access when we lose internet connectivity. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)