# FundRaiser Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is FundRaiser the right Donation Management solution for you? Explore 22 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/2696/FundRaiser-Family/reviews

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FundRaiser

4.2 (22)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of FundRaiser

Ease of use

4.0

Customer Service

4.5

## Pros and Cons in Reviews

AM

Amanda M

VP of DevelopmentNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months.

“The software was very outdated and did not integrate well with other programs.“

July 22, 2021

## Showing most helpful reviews

Showing 1-22 of 22 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JV

Justine V.  
Project Coordinator  
Philanthropy  
Used the software for: 2+ years

### "FundRaiser software review"

February 9, 2018

5.0

Pros

Provides small to large nonprofit organizations to automate their daily processes. Offers comprehensive solutions and features for fundraising and more.

Cons

Not always enough flexibility in the design functions, but this has been improving since we first used the product.

Review Source

JS

Jill S.  
ASSISTIVE TECHNOLOGY SPECIALIST  
Non-Profit Organization Management  
Used the software for: 2+ years

### "FundRaiser Review"

June 2, 2022

4.0

Pros

FundRaiser was great many years ago. It is easy to navigate, enter donations and find donors

Cons

I did not find reporting easy, and it was not integrated with other platforms or able to be used with a screen reader for the visually impaired.

Reason for choosing FundRaiser

cost

Review Source

RJ

Roxanne J.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "I changed from FundRaiser to DonorPerfect and have NO regrets!"

March 10, 2020

3.0

I used the program for over a year. I self taught myself how to use it and at that time it was not the easiest thing to do. I am sure that with the major re-do of the program that it is much much better than what I was using 4 years ago. I have been in the fundraising field for over 30 years and before I started the job here 6 years ago, I had never heard of this program. That being said, they do have the BEST customer service so for someone just starting out I would say look into this program. It may be just what you need.

Pros

I have to say that customer support was always really good. They answered the phone right away and could answer all of my questions. I also liked that the software had multiple ways to address donors and a myriad of salutations you could set up.

Cons

At the time that I used this software, the donor information looked like it was written in DOS. After I switched to DonorPerfect, they totally revamped the look of the program. If they had made these changes sooner, I may have stayed with them.

Review Source

CW

Caleb W.  
Office Manager  
Religious Institutions  
Used the software for: 2+ years

### "Best Software for Non-Profits!!!"

March 11, 2015

5.0

Pros

This product is one of the most intuitive products on the market for donor management. The team at fundraiser is constantly looking for ways they can improve and at every turn they surprise even me. I have been a customer since the late 90's and I have been through most of their versions. Each time a new version is released we can't wait to see what new tools will be at our disposal.

Cons

I know this sounds corny, but I can't complain. The price is very reasonable, the support team is quick to respond to any issues, and the software itself delivers as promised.

Review Source

GT

Gina T.  
Marketing Intern  
Philanthropy  
Used the software for: 6-12 months

### "Fantastic product for nonprofits "

November 9, 2018

5.0

Pros

This is a wonderful product that makes day to day processes for non profits and business running fundraisers seamless and stress-free.

Cons

It can be hard to catch onto at first if you have no experience with a similar product or are not tech savvy at all.

Review Source

AM

Amanda M.  
VP of Development  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Outdated"

July 22, 2021

2.0

Poor

Pros

I liked the unlimited record capacity with no extra charge.

Cons

The software was very outdated and did not integrate well with other programs. It felt like it was never updated from the 90s. The reporting features were not very effective and it was hard to train others on the software.

Review Source

TW

Tom W.  
Director of Donor Relations  
Civic & Social Organization  
Used the software for: 2+ years

### "Review of FundRaiser "

December 21, 2017

2.0

Pros

This platform is relatively easy to use and might be good fit for smaller to mid-size organizations that are budget conscious.

Cons

It covers the basics of tracking donor gifts but has very little of the look, feel and features that most other "newer" database platforms have incorporated. It takes considerable time and efforts to pull data and to enter data other than just basic gift entry. It does not sync with donations pages or other platforms such as Quick Books. No user-friendly interactive dashboards.

Review Source

JC

Jasmine C.  
Alternate Admin  
Hospital & Health Care  
Used the software for: 6-12 months

### "The team is great"

December 10, 2018

5.0

Pros

Everyone we have talked to has been extremely patient and nice to work with. Not to mention it is inexpensive compared to other software programs we looked into.

Cons

We had a couple of glitches when we first started. However, they didn't hesitate to fix them immediately.

Review Source

ML

Margeaux L.  
Administrative Assistant  
Philanthropy  
Used the software for: Less than 6 months

### "Easy to use"

September 12, 2018

5.0

Awesome organizing for work team!

Pros

Intuitive, easy to learn, thorough, free for basic service! Can have several users for one project!

Cons

Haven’t found any yet. Everything we’ve encountered is perfect thus far. No complaints, but we haven’t used it for that long yet.

Review Source

DM

Debbie M.  
  
Hospital & Health Care  
Used the software for:

### "Review of FundRaiser"

February 27, 2015

4.5

Pros

Modules are pretty self-explanatory and hosting prices are reasonable. Tech support is helpful when needed.

Cons

Certain reports, when exported, are a jumbled mess. I have never been able to use the envelope function after I print a letter, no matter what my IT guys do.

Review Source

KK

Katie K.  
  
  
Used the software for:

### "My Review of this FundRaiser"

February 27, 2015

4.0

Pros

I belive this product is user friendly. It is easy to navigate and accurate.

Cons

There really isn't anything I don't like. Mabye make it more eye appealing. I feel it's a little dull, but it does what it needs to. So why fix something that isn't broken.

Review Source

HB

Hannah B.  
ASA  
Civic & Social Organization  
Used the software for: 6-12 months

### "Dropped Stress Levels"

July 4, 2018

5.0

Pros

This program took away so much of the stress that comes with fundraising. It was just so easy to use!

Cons

It was a little more difficult for not tech savvy people but it was also easy to walk them through it.

Review Source

RW

Rich W.  
  
Philanthropy  
Used the software for:

### "FundRaiser review"

March 4, 2015

4.5

Pros

Easy to use and it isn't too expensive. Also, most people find that it is very user friendly.

Cons

There isn't really anything that I dislike too much about this product or vendor.

Review Source

KN

Karen N.  
  
  
Used the software for:

### "FundRaiser Review"

February 26, 2015

5.0

Pros

I am able to see upcoming events and qualification criteria as well as past event statistics.

Cons

I don't have any complaints and have never had any negative issues come up.

Review Source

MY

Monserrat Y.  
  
Primary/Secondary Education  
Used the software for:

### "FundRaiser"

March 12, 2015

5.0

Pros

It gets the job done to be able to give back or donate at a fast and convenient pace.

Cons

There is nothing that I can think of that I do not like about this product/vendor.

Review Source

TS

Tony S.  
  
Hospital & Health Care  
Used the software for:

### "go fund me"

February 25, 2015

4.0

Pros

It is easy to use, view and set up. It has a great description and is great.

Cons

There are too many steps to use, verbose and they need to type details like this.

Review Source

GS

Graeme S.  
  
Civic & Social Organization  
Used the software for:

### "great software package for non-profit organizations"

February 27, 2015

3.5

Pros

This software is cost effective and user friendly and appeals to most consumers.

Cons

It is difficult to find online support for older versions of the software.

Review Source

HZ

Helene Z.  
  
Hospital & Health Care  
Used the software for:

### "FundRaiser"

March 4, 2015

3.0

Pros

It's an easy to use, simple online tool that allows ease of use.

Cons

More live client service. It would be helpful to have a dial in number to resolve issues.

Review Source

SB

Samad B.  
  
Non-Profit Organization Management  
Used the software for:

### "fundraiser"

March 4, 2015

4.0

Pros

It helps other with fundraising for causes, and organizes them for various actions.

Cons

It can sometimes be on the corporate side of doing business.

Review Source

AF

Ann F.  
  
Civic & Social Organization  
Used the software for:

### "Great product"

February 28, 2015

5.0

Pros

Everything is so simple to understand and use I would recommend this product to all.

Cons

Nothing, everything is great about this product and vendor.

Review Source

AA

Angela A.  
  
  
Used the software for:

### "Experience"

March 5, 2015

4.0

Pros

Ease of use, navigation of site and reputation for reliability.

Cons

Nothing at this point. I have had a good experience with the site.

Review Source

CF

Cheng F.  
  
Religious Institutions  
Used the software for:

### "Highly recommend"

March 4, 2015

4.0

Pros

it helps me raise funds conveniently and efficiently.

Cons

I haven't heard it before since I was told by a friend.

Review Source

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