# DonorPerfect Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about DonorPerfect Software - reviews, pricing plans, popular comparisons to other Fundraising products and more.

Source: https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/

---

# 

 DonorPerfect Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

DonorPerfect

## What is DonorPerfect?

DonorPerfect is a comprehensive fundraising system that covers all nonprofit development and donor management needs. From automatic record updates to customizable reports, DonorPerfect empowers fundraisers to save time, simplify operations, and strengthen relationships. Each system is built with your mission-driven goals in mind, including powerful tools like Constant Contact to help you stay in touch and showcase your impact—all with the unwavering support of our award-winning team.

## What is DonorPerfect used for?

[Donation Management](https://www.capterra.com/donation-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Nonprofit CRM](https://www.capterra.com/nonprofit-crm-software/)

Recognitions

Shortlist

Overall rating

Based on 1,456 user reviews

Reviews sentiment

Positive

94%

Neutral

4%

Negative

1%

Pros & cons

Responsive and knowledgeable assistance

Comprehensive video learning resources

Frequent technical disruptions

Complex and confusing filter setup

Starting price

$119

Other, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Donation Management / 2025
-   Fundraising / 2025
-   Nonprofit CRM / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## DonorPerfect alternatives

Highest Rated

[4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Starting price

$125.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.3 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.3 (314)](https://www.capterra.com/p/154358/Keela/reviews/)

Starting price

$160.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/alternatives/)

## FAQs about DonorPerfect

Overview

### What problems does DonorPerfect solve?

DonorPerfect solves scattered donor data, manual receipting, weak stewardship tracking, and time-consuming fundraising reporting by centralizing gifts, pledges, contacts, volunteer activity, campaigns, and segmented outreach. Development teams, nonprofit finance staff, advancement offices, and solo fundraisers use it to reduce duplicate entry, track recurring giving, and plan more targeted appeals.

Answer based on 799 reviews

Overview

### Which roles and teams benefit most from DonorPerfect?

DonorPerfect is most used by nonprofit leadership, fundraising teams, and administrative staff who manage donor relationships and giving operations. Executive directors, CEOs, and presidents use it for reporting and oversight, while development directors, coordinators, and associates track donations, campaigns, and stewardship. Office managers and assistants support database upkeep, gift entry, acknowledgments, and daily workflows.

Answer based on 1408 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is DonorPerfect built for?

DonorPerfect is fundraising software built primarily for small nonprofits, with 91% of reviewers from small businesses and 50% from non-profit organization management. It also serves midsize organizations at 7% and appears in civic and social organizations and education management, each representing 6% of reviewers.

Answer based on 1430 reviews

Features and Usability

### What are the key features of DonorPerfect?

DonorPerfect includes core donor management features like donor records, giving history, donation and pledge tracking, receipting, and batch gift entry. Reviewers also highlight customizable reporting, online donation forms, recurring giving and payment processing, plus differentiators such as campaign segmentation, reminders, task tracking, and integrations with QuickBooks and Constant Contact.

Answer based on 558 reviews

Pricing

### How much does it cost and what fees or limitations are included?

DonorPerfect starts at $119/month, with customizable dashboards, online forms, email marketing, payment processing, mobile access, and live chat included. Reviewers often call it affordable and competitive, but some smaller nonprofits say add-ons and higher tiers can raise costs, and reporting or setup may take training to use effectively.

Answer based on 184 reviews

Integrations

### Which third-party tools and platforms does DonorPerfect integrate with?

DonorPerfect integrates with Constant Contact, QuickBooks Online, QuickBooks Desktop, ReadySetAuction, Givecloud, Agile Ticketing, and Double the Donation. It also connects with Microsoft Excel for reporting and exports. For nonprofit operations, that covers email marketing, accounting, auctions, ticketing, online giving, and matching gifts.

Answer based on 263 reviews

Getting Started and Support

### How easy is it to onboard and train a team on DonorPerfect?

DonorPerfect offers onboarding through in-person training, live online sessions, webinars, videos, and documentation. Reviewers say beginners, volunteers, and new development staff often learn basics quickly, while admins, finance users, and teams handling reports, imports, or custom setup usually need more time. Support is frequently cited as helpful during ramp-up.

Answer based on 190 reviews

Getting Started and Support

### What customer support options does DonorPerfect offer, and how do users rate the experience?

DonorPerfect offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as responsive, patient, and knowledgeable, with quick live help and useful follow-up guidance. Some note a learning curve, occasional wait times, limited hours, and that certain support access may depend on plan level.

Answer based on 504 reviews

Security

### How does DonorPerfect handle data security and access control?

DonorPerfect uses multifactor authentication, login security features, role-based security settings that limit who sees what, and a secure payment system for donations, fees, and stored credit card data. Reviewers also say its online hosting improves security, though repeated two-factor codes and device reauthentication can feel cumbersome.

Answer based on 22 reviews

## Who uses DonorPerfect?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 236 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 236 reviews

Administrative

49%

Administrative

49%

Finance & Accounting

8%

Marketing

6%

Strategy & Operations

4%

Others

33%

Top industries

Based on 236 reviews

Non-Profit Organization Management

79%

Education Management

6%

Civic & Social Organization

5%

Fund-Raising

5%

Other

5%

## Pros and Cons

Responsive and knowledgeable assistance

95% positive reviews out of 463

Most users report customer support is prompt, helpful, and patient, providing guidance for various challenges.

Ann G.

PR Advertising Grants Liaison, 11 - 50 employees.

"Customer Service is the best - be sure and have a customer support package - it will save you tons of hours."

Frequent technical disruptions

56% negative reviews out of 103

Some users report occasional crashes, slowdowns, unexpected logouts, and inconsistent follow-up on reported problems.

jason G.

stewardship manager, 51 - 200 employees.

"That there are times where it freezes and you have to log out and back in again."

Comprehensive video learning resources

94% positive reviews out of 66

Most reviewers describe video tutorials as accessible, detailed, and valuable for learning features and troubleshooting.

Krista F.

Fund Development Coordinator, 2 - 10 employees.

"The training and conference videos are great tools to make sure you really know how to use the product."

Complex and confusing filter setup

65% negative reviews out of 43

Some reviewers find creating and managing filters for reports unintuitive, time-consuming, and difficult without assistance.

Teresa W.

Senior Development Associate, 11 - 50 employees.

"Certain processes are tedious and non-intuitive, such as setting up filters for specific reports."

Ongoing educational webinar offerings

94% positive reviews out of 65

Most reviewers indicate webinars cover diverse topics, are easy to follow, and support continuous skill development.

Mounisa W.

Administrative Assistant, 2 - 10 employees.

"The free webinars are a great resource for someone just starting DonorPerfect, or if you need help with a specific issue."

Limited and cumbersome event tools

61% negative reviews out of 38

Some users say event management features lack integration, flexibility, and user-friendliness for organizing fundraising activities.

Kacey L.

Development Manager, 11 - 50 employees.

"The event management tool is not as built out as we need."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Donor Management

4.6 (572)

91.78% of 572 reviewers that rated this feature as important or highly important

It helps you keep donor records up-to-date, segment donors, and track engagement history. Reviewers indicate the customizable fields and reporting are valuable, but some mention duplicate profiles and limited integration with other systems as drawbacks.

Donation Tracking

4.7 (482)

90.66% of 482 reviewers that rated this feature as important or highly important

With this capability, you can easily monitor all types of donations, analyze giving patterns, and link contributions to campaigns or donors. Reviewers appreciate the customizable fields, seamless reporting, and ability to track pledges, but some mention occasional donor matching issues.

Contact Management

4.4 (364)

84.62% of 364 reviewers that rated this feature as important or highly important

DonorPerfect offers a centralized way to organize and track all donor interactions, including calls, emails, and mailings. Users think integration with Constant Contact streamlines outreach, and they value reminders and history logs, though some find managing multiple contacts per organization challenging.

Payment Processing

4.4 (289)

85.12% of 289 reviewers that rated this feature as important or highly important

You get efficient, secure processing for one-time and recurring donations, with automatic receipts and QuickBooks integration. Some users report the process is fast and easy, but others mention issues with fraud, fees, and limited flexibility with payment gateways.

Reporting/Analytics

4.3 (273)

81.32% of 273 reviewers that rated this feature as important or highly important

This aspect gives you customizable reports to analyze donations, donor trends, and campaign success. Reviewers appreciate the variety and depth of reports, but some say report building can be confusing and often requires customer support assistance.

For Nonprofits

4.6 (467)

87.37% of 467 reviewers that rated this feature as important or highly important

Software specialized for non-profit organizations

DonorPerfect 84 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage attendance for classes, shifts, meetings, or events

Allows businesses to create and manage auctions.

Track and manage schedules and meetings via an integrated calendar

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Group campaigns by project, client, or campaign for better management.

Manage a group of members established for coordinating plans, programs, or other initiatives

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

DonorPerfect offers a centralized way to organize and track all donor interactions, including calls, emails, and mailings. Users think integration with Constant Contact streamlines outreach, and they value reminders and history logs, though some find managing multiple contacts per organization challenging.

View donor contribution history, track how much money have been raised over time and measure progress

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Store and organize documents in a centralized system

With this capability, you can easily monitor all types of donations, analyze giving patterns, and link contributions to campaigns or donors. Reviewers appreciate the customizable fields, seamless reporting, and ability to track pledges, but some mention occasional donor matching issues.

Search 3rd party databases to identify potential donors

It helps you keep donor records up-to-date, segment donors, and track engagement history. Reviewers indicate the customizable fields and reporting are valuable, but some mention duplicate profiles and limited integration with other systems as drawbacks.

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Pre-made examples and templates for emails

Track delivered, received, and opened emails

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Manage tickets for specific events

Software specialized for non-profit organizations

Store, manage and track all forms in a centralized location

Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability)

Activities related to raising money for a specific cause

Use AI to generate content in the form of text, images, videos, etc.

Ability to match gifts through the system

Establish measurable goals and objectives and track their progress over a specific period of time

Monitor application statuses, proposals and award funds

Review data from past periods to reveal recurring tendencies

Track interaction history by documenting conversations for contacts

Add, store and access information pertaining to members

Database of members to track personal information of individuals and families

Access software remotely via mobile devices

Ability to make a donation from a mobile device/app

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Create new forms and/or use ready-made online form templates

Outlet for members and visitors to submit donations electronically

You get efficient, secure processing for one-time and recurring donations, with automatic receipts and QuickBooks integration. Some users report the process is fast and easy, but others mention issues with fraud, fees, and limited flexibility with payment gateways.

Adjust communications based on previous interactions or personal preferences

Track commitments to donate in the future

Analyze and gain insights into data in real-time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Upload, track, and submit receipts in a central database

Manage and track recurring gifts

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

This aspect gives you customizable reports to analyze donations, donor trends, and campaign success. Reviewers appreciate the variety and depth of reports, but some say report building can be confusing and often requires customer support assistance.

Manage campaigns and track engagement for marketing efforts across social media channels

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Manage volunteer information and direct volunteer resources

Web form that allows users to enter data that is sent and processed for different reasons

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (1,397)

4.3

Based on 1,397 reviews

## Pricing

Value for money

4.5 (1191)

[View pricing plan details](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/pricing/)

Starting at

$119.00

Other,Per Month

It includes:

-   Customizable Fundraising & Donor Management System
-   Comprehensive Reporting & Dashboard Analytics
-   Integrated Volunteer & Donation Forms
-   Receipting & Acknowledgements
-   Integrated Payment Processing
-   Constant Contact Account & Integration
-   DP Mobile App For Android and iOS
-   Live Chat Support
-   Live and On-Demand Webinars
-   Personalized Onboarding

Value for money

4.5 (1,191)

4.5

Based on 1,191 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[

QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Sage Intacct](https://www.capterra.com/p/76/Intacct/)[

Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[

VolunteerLocal](https://www.capterra.com/p/122906/VolunteerLocal/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (1354)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (1,354)

4.8

Based on 1,354 reviews

## User reviews

Overall rating

4.5

Based on 1,456 reviews

Filter by rating

5(906)

4(462)

3(66)

2(13)

1(9)

Mentioned topic

Sorted by most recent

BS

Beth S.

VP

Non-Profit Organization Management

### "Non-Profit Donations Software "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 20, 2026

Using DonorPerfect has been an asset for our non-profit. They have excellent training and customer service, as well.

Pros

DonorPerfect is a comprehensive donations software system. Reports are easy to produce and have contributed to audit compliance.

Cons

At the beginning we had some issues with transferring data. The additional cost of this software required a corresponding adjustment to our budget.

Switched from

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

The previous system was cumbersome and inefficient

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Kelly C.

Communications and Operations Manager

Non-Profit Organization Management

### "Stop the endless trials and just get DonorPerfect!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 17, 2026

I have been exposed to several management platforms in my 7 years in the nonprofit world, and so far, DonorPerfect has been my favorite: easy to use, holds all the data I need and allows me to manipulate it in the ways that I need and has superior reporting capacity.

Pros

DonorPerfect is quite user-friendly. I was able to quickly make sense of the data presentation and get started right away. Anything I couldn't figure out on my own was remedied by their easily-accesible service team and training videos.

Cons

I was a little thrown off by the tabs in the Donor Profiles, but once I realized that all the data was there--folded into the tabs, I was able to find everything I needed.

Alternatives considered

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)

Reasons for choosing DonorPerfect

There were some limiting factors as far as email campaigns go with the competitor's product, although they were less expensive.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

VK

Victoria K.

Communications and Development Assistant

Non-Profit Organization Management

### "DonorPerfect was PERFECT for my organizations needs!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 15, 2026

Not only was DP simple to learn while being in depth, but the customer service was BEYOND helpful! Their help center is a real person who walks you through what you need to do, answers questions thoroughly, and with very little wait time. My experience with DP has been nothing short of simple.

Pros

DonorPerfect is perfectly user friendly. It's user interface feels natural to navigate. This is the first CRM I've had experience with and it quickly felt like riding a bike. Even creating reports is simple and whenever a problem arises, customer support is always right there to walk you through the exact steps.

Cons

My team doesn't like how some of our data is "grandfathered in" EX: we can't get rid of some Mr. and Mrs. in our data.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

KO

Karen O.

Donor Development

Non-Profit Organization Management

### "One click away from chat customer service!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 13, 2026

After learning to backside of DP, I love it. k

Pros

Love DP's chat customer support. Anytime I'm asked to try something new, I know that customer support is one click away to walk me through!

Cons

Another new program to learn. k

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Eric W.

Data and Contracts Coordinator

Legal Services

### "DonorPerfect Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

July 13, 2026

Pros

Value for Money, Customer Support, Ease of Use, Donor Management, Fundraising Campaigns, Team Collaboration, Email and Donor Management

Cons

Not

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AV

Angela V.

Fund Development Assistant

Non-Profit Organization Management

### "Donor Perfect has great Customer Support!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 9, 2026

I have had a fabulous experience using Donor Perfect! The site is easy to navigate, and provides clear instructions for use!

Pros

I've had a great experience using Donor Perfect! It's user-friendly and intuitive, making it easy to manage donor information and complete everyday tasks efficiently. The customer service team is exceptional—responsive, and knowledgeable This has made my onboarding process and ongoing use smooth and stress-free.

Cons

When reaching out to Customer Support, the chat window times out if there is no activity. This makes it difficult to continue with the same support person if a walk through is needed.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CT

Carol T.

President

Non-Profit Organization Management

### "DonorPerfect works for small nonprofits"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 8, 2026

Training options and help from DonorPerfect make managing the backend very doable even for a small or staff-limited nonprofit.

Pros

DonorPerfect offers robust management of donors, allowing a non-profit to scale without stressing over managing data. They make receiving, tracking, and managing donations easy.

Cons

Setting up forms and managing f/u emails is somewhat frustrating. But once set up, these function well as intended.

Switched from

[Kindrid](https://www.capterra.com/p/135688/Kindrid/)

Breadth of function was not adequate with previous product

Alternatives considered

[ProspectView Online](https://www.capterra.com/p/179709/ProspectView-Online/)

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)

Reasons for choosing DonorPerfect

Length of time DonorPerfect has been functioning, and breadth of services offered

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CM

Catherine M.

Advisor

Non-Profit Organization Management

### "DonorPerfect (into year 3)"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 2, 2026

Implementing the system requires the assistance of a knowledgeable advisor. The system is extremely customizable, however it is potentially very easy to start customizing before completely understanding the functionality of the base system.

Pros

Customer support is above average. Reporting capabilities, though complex, are extremely helpful for database clean up and sophisticated strategic review.

Cons

Forms module that comes as part of the base product is outdated. Support for 3rd party integration with Constant Contact is limited.

Switched from

[Sumac](https://www.capterra.com/p/144095/Sumac/)

The implementation was not successful. Charity did not have sufficient Human Resources to support the product.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

GP

Gabrielle P.

Director of Development Assistant

Primary/Secondary Education

### "Easy to create and design forms"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

July 1, 2026

Pros

I like that it's easy to create forms and design the forms. I also like being able to use the chat feature to connect with customer support.

Cons

I don't like not being able to have two forms open at once or having my partner be able to open it and view the form while I am on it.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Lauren K.

Sr. Specialist, Workforce Development and Foundation Programs

Program Development

### "Great for a newbie!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2026

I have been working with the software for about a year, and it has both helped me learn my role and the industry at the same time as providing practical application of best practices. Easy to use, easy to understand, and plenty of support!

Pros

I am new to Donor Perfect and to fundraising in general, and the interface is both easy to use and helps me understand fundraising concepts, donor management, and document our stewardship efforts with ease. There is a clear application of all the concepts I am using, with an easy to understand interface, reporting structures, and bulk data management options.

Cons

The log-in process can be frustrating, as can accidentally clicking out of the tab while working in DP and trying to get back in.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

## Top-rated software of 2026

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Popular comparisons

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[CharityEngine vs DonorPerfect](https://www.capterra.com/compare/2698-140745/DonorPerfect-Fundraising-Software-vs-CharityEngine)[Little Green Light vs DonorPerfect](https://www.capterra.com/compare/2698-123954/DonorPerfect-Fundraising-Software-vs-Little-Green-Light)[Sumac vs DonorPerfect](https://www.capterra.com/compare/2698-144095/DonorPerfect-Fundraising-Software-vs-Sumac)[MonkeyPod vs DonorPerfect](https://www.capterra.com/compare/2698-203848/DonorPerfect-Fundraising-Software-vs-MonkeyPod)[ExceedFurther vs DonorPerfect](https://www.capterra.com/compare/2698-2702/DonorPerfect-Fundraising-Software-vs-Exceed-Further)[Virtuous vs DonorPerfect](https://www.capterra.com/compare/2698-159179/DonorPerfect-Fundraising-Software-vs-Virtuous)[Blackbaud eTapestry vs DonorPerfect](https://www.capterra.com/compare/2698-29170/DonorPerfect-Fundraising-Software-vs-eTapestry)[Charityproud vs DonorPerfect](https://www.capterra.com/compare/2698-167584/DonorPerfect-Fundraising-Software-vs-Charityproud)