# DonorPerfect Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about DonorPerfect Software - reviews, pricing plans, popular comparisons to other Fundraising products and more. Source: https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software --- # DonorPerfect Software Review 2026: Features, Integrations, Pros & Cons Last updated on May 22, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) DonorPerfect ## What is DonorPerfect? DonorPerfect is a comprehensive fundraising system that covers all nonprofit development and donor management needs. From automatic record updates to customizable reports, DonorPerfect empowers fundraisers to save time, simplify operations, and strengthen relationships. Each system is built with your mission-driven goals in mind, including powerful tools like Constant Contact to help you stay in touch and showcase your impact—all with the unwavering support of our award-winning team. ## What is DonorPerfect used for? [Donation Management](https://www.capterra.com/donation-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Nonprofit CRM](https://www.capterra.com/nonprofit-crm-software/) Recognitions Shortlist Overall rating Based on 1,434 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 1% Pros & cons Responsive and knowledgeable assistance Comprehensive video learning resources Frequent technical disruptions Complex and confusing filter setup Starting price $119 Other, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Donation Management / 2025 - Fundraising / 2025 - Nonprofit CRM / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## DonorPerfect alternatives Highest Rated [4.8 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/alternatives/) ## FAQs about DonorPerfect Overview ### What problems does DonorPerfect solve? DonorPerfect solves scattered donor data, manual receipting, weak stewardship tracking, and time-consuming fundraising reporting by centralizing gifts, pledges, contacts, volunteer activity, campaigns, and segmented outreach. Development teams, nonprofit finance staff, advancement offices, and solo fundraisers use it to reduce duplicate entry, track recurring giving, and plan more targeted appeals. Answer based on 799 reviews Overview ### Which roles and teams benefit most from DonorPerfect? DonorPerfect is most used by nonprofit leadership, fundraising teams, and administrative staff who manage donor relationships and giving operations. Executive directors, CEOs, and presidents use it for reporting and oversight, while development directors, coordinators, and associates track donations, campaigns, and stewardship. Office managers and assistants support database upkeep, gift entry, acknowledgments, and daily workflows. Answer based on 1408 reviews Overview ### What company size and industries is DonorPerfect built for? DonorPerfect is fundraising software built primarily for small nonprofits, with 91% of reviewers from small businesses and 50% from non-profit organization management. It also serves midsize organizations at 7% and appears in civic and social organizations and education management, each representing 6% of reviewers. Answer based on 1430 reviews Features and Usability ### What are the key features of DonorPerfect? DonorPerfect includes core donor management features like donor records, giving history, donation and pledge tracking, receipting, and batch gift entry. Reviewers also highlight customizable reporting, online donation forms, recurring giving and payment processing, plus differentiators such as campaign segmentation, reminders, task tracking, and integrations with QuickBooks and Constant Contact. Answer based on 558 reviews Pricing ### How much does it cost and what fees or limitations are included? DonorPerfect starts at $119/month, with customizable dashboards, online forms, email marketing, payment processing, mobile access, and live chat included. Reviewers often call it affordable and competitive, but some smaller nonprofits say add-ons and higher tiers can raise costs, and reporting or setup may take training to use effectively. Answer based on 184 reviews Integrations ### Which third-party tools and platforms does DonorPerfect integrate with? DonorPerfect integrates with Constant Contact, QuickBooks Online, QuickBooks Desktop, ReadySetAuction, Givecloud, Agile Ticketing, and Double the Donation. It also connects with Microsoft Excel for reporting and exports. For nonprofit operations, that covers email marketing, accounting, auctions, ticketing, online giving, and matching gifts. Answer based on 263 reviews Getting Started and Support ### How easy is it to onboard and train a team on DonorPerfect? DonorPerfect offers onboarding through in-person training, live online sessions, webinars, videos, and documentation. Reviewers say beginners, volunteers, and new development staff often learn basics quickly, while admins, finance users, and teams handling reports, imports, or custom setup usually need more time. Support is frequently cited as helpful during ramp-up. Answer based on 190 reviews Getting Started and Support ### What customer support options does DonorPerfect offer, and how do users rate the experience? DonorPerfect offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as responsive, patient, and knowledgeable, with quick live help and useful follow-up guidance. Some note a learning curve, occasional wait times, limited hours, and that certain support access may depend on plan level. Answer based on 504 reviews Security ### How does DonorPerfect handle data security and access control? DonorPerfect uses multifactor authentication, login security features, role-based security settings that limit who sees what, and a secure payment system for donations, fees, and stored credit card data. Reviewers also say its online hosting improves security, though repeated two-factor codes and device reauthentication can feel cumbersome. Answer based on 22 reviews ## Who uses DonorPerfect? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 231 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 231 reviews Administrative 47% Administrative 47% Finance & Accounting 7% Marketing 6% Sales & Business Development 5% Others 36% Top industries Based on 231 reviews Non-Profit Organization Management 79% Education Management 6% Fund-Raising 6% Individual & Family Services 5% Other 4% ## Pros and Cons Responsive and knowledgeable assistance 95% positive reviews out of 463 Most users report customer support is prompt, helpful, and patient, providing guidance for various challenges. Ann G PR Advertising Grants Liaison, 11 - 50 employees. "Customer Service is the best - be sure and have a customer support package - it will save you tons of hours." Frequent technical disruptions 56% negative reviews out of 103 Some users report occasional crashes, slowdowns, unexpected logouts, and inconsistent follow-up on reported problems. jason G stewardship manager, 51 - 200 employees. "That there are times where it freezes and you have to log out and back in again." Comprehensive video learning resources 94% positive reviews out of 66 Most reviewers describe video tutorials as accessible, detailed, and valuable for learning features and troubleshooting. Krista F Fund Development Coordinator, 2 - 10 employees. "The training and conference videos are great tools to make sure you really know how to use the product." Complex and confusing filter setup 65% negative reviews out of 43 Some reviewers find creating and managing filters for reports unintuitive, time-consuming, and difficult without assistance. Teresa W Senior Development Associate, 11 - 50 employees. "Certain processes are tedious and non-intuitive, such as setting up filters for specific reports." Ongoing educational webinar offerings 94% positive reviews out of 65 Most reviewers indicate webinars cover diverse topics, are easy to follow, and support continuous skill development. Mounisa W Administrative Assistant, 2 - 10 employees. "The free webinars are a great resource for someone just starting DonorPerfect, or if you need help with a specific issue." Limited and cumbersome event tools 61% negative reviews out of 38 Some users say event management features lack integration, flexibility, and user-friendliness for organizing fundraising activities. Kacey L Development Manager, 11 - 50 employees. "The event management tool is not as built out as we need." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Donor Management 4.6 (558) 91.58% of 558 reviewers that rated this feature as important or highly important It helps you keep donor records up-to-date, segment donors, and track engagement history. Reviewers indicate the customizable fields and reporting are valuable, but some mention duplicate profiles and limited integration with other systems as drawbacks. Donation Tracking 4.7 (472) 90.47% of 472 reviewers that rated this feature as important or highly important With this capability, you can easily monitor all types of donations, analyze giving patterns, and link contributions to campaigns or donors. Reviewers appreciate the customizable fields, seamless reporting, and ability to track pledges, but some mention occasional donor matching issues. Contact Management 4.4 (355) 83.94% of 355 reviewers that rated this feature as important or highly important DonorPerfect offers a centralized way to organize and track all donor interactions, including calls, emails, and mailings. Users think integration with Constant Contact streamlines outreach, and they value reminders and history logs, though some find managing multiple contacts per organization challenging. Payment Processing 4.4 (286) 84.97% of 286 reviewers that rated this feature as important or highly important You get efficient, secure processing for one-time and recurring donations, with automatic receipts and QuickBooks integration. Some users report the process is fast and easy, but others mention issues with fraud, fees, and limited flexibility with payment gateways. Reporting/Analytics 4.3 (272) 80.88% of 272 reviewers that rated this feature as important or highly important This aspect gives you customizable reports to analyze donations, donor trends, and campaign success. Reviewers appreciate the variety and depth of reports, but some say report building can be confusing and often requires customer support assistance. For Nonprofits 4.6 (457) 87.31% of 457 reviewers that rated this feature as important or highly important Software specialized for non-profit organizations DonorPerfect 84 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage attendance for classes, shifts, meetings, or events Allows businesses to create and manage auctions. Track and manage schedules and meetings via an integrated calendar Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Group campaigns by project, client, or campaign for better management. Manage a group of members established for coordinating plans, programs, or other initiatives Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. DonorPerfect offers a centralized way to organize and track all donor interactions, including calls, emails, and mailings. Users think integration with Constant Contact streamlines outreach, and they value reminders and history logs, though some find managing multiple contacts per organization challenging. View donor contribution history, track how much money have been raised over time and measure progress Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Store and organize documents in a centralized system With this capability, you can easily monitor all types of donations, analyze giving patterns, and link contributions to campaigns or donors. Reviewers appreciate the customizable fields, seamless reporting, and ability to track pledges, but some mention occasional donor matching issues. Search 3rd party databases to identify potential donors It helps you keep donor records up-to-date, segment donors, and track engagement history. Reviewers indicate the customizable fields and reporting are valuable, but some mention duplicate profiles and limited integration with other systems as drawbacks. Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails Track delivered, received, and opened emails Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage tickets for specific events Software specialized for non-profit organizations Store, manage and track all forms in a centralized location Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability) Activities related to raising money for a specific cause Use AI to generate content in the form of text, images, videos, etc. Ability to match gifts through the system Establish measurable goals and objectives and track their progress over a specific period of time Monitor application statuses, proposals and award funds Review data from past periods to reveal recurring tendencies Track interaction history by documenting conversations for contacts Add, store and access information pertaining to members Database of members to track personal information of individuals and families Access software remotely via mobile devices Ability to make a donation from a mobile device/app Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Create new forms and/or use ready-made online form templates Outlet for members and visitors to submit donations electronically You get efficient, secure processing for one-time and recurring donations, with automatic receipts and QuickBooks integration. Some users report the process is fast and easy, but others mention issues with fraud, fees, and limited flexibility with payment gateways. Adjust communications based on previous interactions or personal preferences Track commitments to donate in the future Analyze and gain insights into data in real-time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Upload, track, and submit receipts in a central database Manage and track recurring gifts Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns This aspect gives you customizable reports to analyze donations, donor trends, and campaign success. Reviewers appreciate the variety and depth of reports, but some say report building can be confusing and often requires customer support assistance. Manage campaigns and track engagement for marketing efforts across social media channels Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Create, manage and track all task activities and progression Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Manage volunteer information and direct volunteer resources Web form that allows users to enter data that is sent and processed for different reasons Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (1,375) 4.3 Based on 1,375 reviews ## Pricing Value for money 4.5 (1170) [View pricing plan details](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/pricing/) Starting at $119.00 Other,Per Month It includes: - Customizable Fundraising & Donor Management System - Comprehensive Reporting & Dashboard Analytics - Integrated Volunteer & Donation Forms - Receipting & Acknowledgements - Integrated Payment Processing - Constant Contact Account & Integration - DP Mobile App For Android and iOS - Live Chat Support - Live and On-Demand Webinars - Personalized Onboarding Value for money 4.5 (1,170) 4.5 Based on 1,170 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Sage Intacct](https://www.capterra.com/p/76/Intacct/)[ Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[ VolunteerLocal](https://www.capterra.com/p/122906/VolunteerLocal/)[ iWave](https://www.capterra.com/p/229663/iWave/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (1333) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (1,333) 4.8 Based on 1,333 reviews ## User reviews Overall rating 4.5 Based on 1,434 reviews Filter by rating 5(894) 4(452) 3(66) 2(13) 1(9) Mentioned topic Sorted by most recent GF Geo F. Development Manager Non-Profit Organization Management ### "Great flexible system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 9, 2026 Wonderful experience overall. The onboarding team was incredible helpful and make sure we were set up for success. Pros DonorPerfect offers a lot more flexibility than our previous CRM. I love being able to create custom and calculated fields that provide us with exactly the data we need for reports. It's wonderful being able to use the screen designer to move information around on the main and gift screens. It has much more capacity for customization, plus the option to use SQL is very helpful vs other systems I have used. Cons The forms and landing pages have limited options, such as the inability to insert a google map into an event page. Switched from [Salsa Engage](https://www.capterra.com/p/114212/Salsa-Engage/) We had severe issues with Salsa CRM and Engage overwriting donor's primary mailing address using old data and recurring issues with bulk email un-subscription of dedicated supporters. Alternatives considered [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Reasons for choosing DonorPerfect Annual cost of DonorPerfect was substancially lower than the alternative. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KC Kathy C. Treasurer Non-Profit Organization Management ### "Great CRM for mid size non-profits" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 9, 2026 Overall we are very happy with DonorPerfect. Lot of videos and webinars on using the platform that we need to continue to attend to improve our utilization of the product. Pros We transferred to Donor Perfect in February. DonorPerfect made it very easy to transfer our data from our old CRM system. The screens are well layed out and easy to customize for the information we need and acknowledging gifts is quickly done in the Gift screen. Also reports can be easily generated using Report Editor. Cons Still getting used to setting up fundraising pages - it is a bit cumbersome as the fundraising pages are set up in Give Cloud and then are mapped to Donor Perfect. Also, some of the mapping is done using "Codes" created by DonorPerfect instead of the "Descriptions" that we use to categorize. Switched from [DonorView](https://www.capterra.com/p/162375/DonorView/) Price and better functionality. Percent charged on each transaction kept increasing. Did not like the fundraising pages. Alternatives considered [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) Reasons for choosing DonorPerfect Price, easy to transfer data from old platform, fundraising pages and giving link optionality Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EN Erin N. Grants Administrator Non-Profit Organization Management ### "Great Database, Reporting Not So Much" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 8, 2026 Overall, DonorPerfect is easy to use and requires very little training. However, I would highly recommend training on the reports. Pros DonorPerfect is a great CRM database. It's easy to use, but reporting can be complicated and counterintuitive. Cons What I like least about DonorPerfect are the reports. They are not at all intuitive, and I personally struggle to use them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Judy B. Director of Development Non-Profit Organization Management ### "I highly recommend!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2026 I have was introduced to Donor Perfect at another non-profit. I like the customer support, the ease of use and the cost. Pros Donor Perfect is easy to use and the customer support is excellent. This is the most cost effective system and the right size for our organization. Cons The give cloud interface with safesave could be improved. They operate separately and safesave also serves for profit so they aren't a good fit. Switched from [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Raiser's Edge is meant for large fundraising shops and requires a staff person to manage it. The customer service is not good. It is TOO expensive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Sarah S. Development Manager Non-Profit Organization Management ### "Donor Perfect Pros and Con" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 4, 2026 Pros I really like and appreciate the customer support responsiveness, any time I have a question on how to pull a report, it is answered within 15-30 minutes, which is incredible. I also value being able to have multiple users logged in at a time, this creates seamless communication with our team when we are in different stores or locations. Cons I think the quality and use-friendliness of the online web forms could be improved, however I like how they are directly linked and integrated into our platform as it makes donation entry efficient. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EL Elisabeth L. C.F.O. Civic & Social Organization ### "DonorPerfect is a User-Friendly Alternative for Our Small Nonprofit" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2026 We migrated from Blackbaud to DonorPerfect eight years ago, and it has proven to be the right decision for our small nonprofit. Blackbaud’s system was more complex than our organization required, whereas DonorPerfect offers a more intuitive, user-friendly experience at a very reasonable price point. Over the years, I have stepped in to support donation entry and thank-you letter processing during periods of staff turnover. Even without being a daily user, I was able to navigate the system with ease, supplemented by DonorPerfect’s excellent training videos. This flexibility is a significant advantage, as it reduces reliance on a single staff member as the system expert and helps ensure continuity in our operations. Pros Ease of use, excellent value for the money, customer support, especially their online "chat" support option. Cons Creating reports and online donation forms can be tricky, but customer support is always available and helpful. Switched from [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Blackbaud Raiser's Edge was too complicated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AH Abby H. Donor Relations Specialist Non-Profit Organization Management ### "Helpful Donor Management Platform!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 3, 2026 Overall, I would say minus some things here and there that have been "glitchy" or not helpful (i.e. reporting, deposit sections that I use on a weekly basis) this platform gives me everything I need to use for our donors on a daily basis! Customer service could use some help after hours (I.e. have an emergency response team for people that work outside of their work hours or have a different time zone) but other than that it is excellent and helpful! Pros I have found it most helpful to use donor perfect to organize and schedule donor contacts whether email or mailing them a hand written note. I also love that I can label and and see at a glance helpful information right on the beginning part of the donor's profile. The section called narrative has been helpful to use for quick notes I need our team to be able to see and read to be able to better interact with donors on a collaborative basis. When I have needed customer support, they have responded within a 24 hour period, have been helpful and apologetic when things don't work, and work quickly to resolve the issue. Donor Perfect for the most part has been easy to use and helpful for our organization this year. Cons I don't like the reporting section of donor perfect at all. There are way too many filters that are needed in order to pull info I need quickly. It also is not the most user friendly and takes time to rewatch videos and take more notes in order to use. The deposit section needs some updates to get rid of bugs/glitches, and make it faster and easy to use without a bunch of unnecessary parts to fill out each time. Switched from [Aplos](https://www.capterra.com/p/118759/Aplos-Accounting/) We switched because there were things like needing better communication for the team in the crm of donors, better ease of use and better donation forms for online use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Melissa M. Development and Marketing Assistant Non-Profit Organization Management ### "Good product." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 3, 2026 It works really well. Most of my issues lie with inconsistent data entry and not the platform. The reporting is really very good, but building filters to get the data needed has a definite learning curve. If you can write WHERE Sequel statements, it makes it much easier. Pros Customer Support is wonderful. The chat support works great. In fact, I rarely need to call or even escalate a ticket. Cons The way that layouts are managed are a bit difficult to use. A drag and drop feature would be a big improvement. The auction integration is a little wonky as well, but that's a different platform. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Shreya B. Grants and Data Administrator Non-Profit Organization Management ### "Donorperfect Experience" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 June 3, 2026 Overall good as it is beginner friendly but would love if it had more options to customize as per organizations need. Pros User friendly donor management, easy creating reporting templates for beginners, quick support and free webinars to uplift the skill Cons Limitation in some of the areas like changing the fiscal year for retention, reactivation stats in the dashboard. Doesn't integrate well with Givecloud monthly donation and doesn't mark them monthly donor automatically. Limitations in some of the customizations. Can't upload the documents like other platforms so that we can keep a record for each constituent. Additional cost for certain features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RB Randy B. Head of IT Non-Profit Organization Management ### "Great Partners" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2026 From the start DonorPerfect staff has walked along side us and helped us to grow and use the system more and more. We still have a lot to learn but I know the DP staff is there to help us get the most out of the system. Pros DonorPerfect is easy to use and as affords you the ability to build customizations to meet your organizations language and needs. The support is amazing. You can quickly be in contact with a support person that knows what they are doing and is able to answer your questions. The training is even better. The trainers are deep in experience and able to customize the training for the user need and skill level. Cons Volunteer management capability could be stronger. There are good options for interfacing into other volunteer systems but would like it all in one. Switched from [Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/) [iDonate](https://www.capterra.com/p/143347/iDonate/) Lack feature and functionality. System was poorly implemented too. Alternatives considered [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) Reasons for choosing DonorPerfect We did an extensive search and considered nine different systems. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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