# Page 18 | DonorPerfect Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 18 - Is DonorPerfect the right Nonprofit CRM solution for you? Explore 1382 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews --- DonorPerfect 4.5 (1382) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 18 - Reviews of DonorPerfect ## Showing most helpful reviews Showing 426-450 of 1382 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BB Barb B. Executive Director Primary/Secondary Education Used the software for: 2+ years ### "DonorPerfect is a great tool for nonprofits!" February 8, 2023 5.0 This software has given us access to great data about our donors--both individually and reports on giving trends. The contacts section allows us to schedule follow-ups so we don't miss opportunities to connect with our donors, and the reporting helps us with decision-making to move forward well. Pros We adopted DonorPerfect just over two years ago, after hearing that their tech support was excellent. During the onboarding process, they really held our hands and helped us get everything set up and running well. After that, we chose not to purchase the ongoing phone support, but have found the included text system very helpful and effective for getting our questions answered. Cons The system is designed to do so much that it takes a while to figure out how to do some things; take notes as you figure out how to pull the reports you need, as that component is particularly complex! But once you figure it out, it's incredibly powerful. Reason for choosing DonorPerfect Most of the products seemed to have similar features, but DonorPerfect got rave reviews about their tech support, which was very important to us to get us back up and running quickly when we have questions. Review Source AW Amy W. Associate Director of Development Health, Wellness and Fitness Used the software for: 2+ years ### "Look no further than DonorPerfect!" December 3, 2018 5.0 Overall, I can't imagine another fundraising software being any better than DonorPerfect. The donor records management and reporting functions are very user-friendly and the logical manner by which they are organized and laid out on the website are big time-savers. DonorPerfect is a huge asset to our development team! Pros DonorPerfect is perfect for all my organization's software and database needs relating to fundraising. My absolute favorite thing about DonorPerfect is the excellent customer service I receive each and every time I reach out. I am sometimes asked to provide data that I'm not sure how to obtain in a time-effective manner. It literally takes a quick phone call or even an online chat session with a DonorPerfect rep for me to find a report that will work to get me the information I need. I am always amazed at how well the DonorPerfect customer service folks know the software, and the ease at which they are able to share its capabilities. I have never had to wait for a solution or an answer to my questions. That is so valuable for me, someone whose greatest challenge is not having enough hours in the day! One of the other pros at the top of my list is the user-friendly interface of DonorPerfect. If you have even a little computer knowledge and experience, DonorPerfect is very easy to use. Everything is laid out and organized in a logical manner, which saves the time and frustration of not being able to find a simple function. Cons I can honestly say I have not had any negative experiences with DonorPerfect. There are tiny things such as the scope of searching records that I might like to see changed, but at the end of the day, they're not really consequential. (Example: If an individual record is entered as John H. Smith, but I search for that record with the terms "John Smith", the record I'm looking for may not pop up. Broadening the search to "Smith" however, would allow me to find the record.) Review Source Response from SofterWare December 6, 2018 Amy, I am thrilled to read about the value you are finding in using DonorPerfect! You made my day with the title of the review : Look no further than DonorPerfect!. I am delighted to hear you think the system is user friendly, and agree that our Support Team is outstanding! Thank you for the amazing review. Regards, Ellen Molon,Client Relations Specialist TS Tammy S. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "DonorPerfect is the only donor management platform for us!" October 14, 2022 5.0 One of the Foundation's biggest fundraisers of the year is the Phone-A-Thon. In the past, we had to create a document that served as a Donor Call Sheet so our volunteer callers had the information they needed during our PAT. It was so hard to put together, and it had to be created like a mail merge - adding names, contact info, students' names, and donor history. It took days to get it together each year. We were thrilled when DP added the Info Sheet to the donor record years ago. We could use that information and pull it with exactly what we needed for our callers. Now it takes just a few hours to pull the report and print over 3,000 call sheets for our Phone-A-Thon. Thank you DP!! Pros Our organization has been using Donor Perfect for almost 10 years. I have had experience with other donor management platforms, and Donor Perfect is the best I have used. It's incredibly intuitive and easy to navigate. The DP customer service is available online to chat or in person on the phone. Cons When we call or chat with customer service, we sometimes get conflicting ways to run the same reports. Sometimes one way is much easier, and the other is much more complex. We understand there are different means to get the same information in a report, but as we try to learn the method to pull our own reports, it would be nice to know we are receiving the most direct and simple way. We have had a few issues with DP customer service giving us incorrect directions to run reports, but because we have so many years of experience, we can usually spot the issue. Some customer service reps seem way more seasoned and experienced than others. The other issue we have is when we upload our new donor list each fall, if the donor family is already in our database it will duplicate the students under the OTHER tab. It doesn't dup the record but will duplicate the students, and it's a heck of a job to go into so many records and correct that every year. We'd love DP to come up with a solution for that issue. Reason for choosing DonorPerfect I did not choose it. It was before my time. I am happy DP was chosen because I had used others in jobs before my job with the Mercer Island Schools Foundation, and this is the most accessible and intuitive program I have worked with. We are delighted with Donor Perfect. Review Source KF Keegan F. Donor Relations Non-Profit Organization Management Used the software for: 2+ years ### "Donor Perfect Review" June 21, 2021 5.0 Pros Donor Perfect is extremely user friendly. Anyone can do basic functions like looking up a donor or adding a contact. This makes it a valuable tool for development departments. Cons While, Donor Perfect has come a long way in the last few years, the reporting functions still are not as strong as Blackbaud's Raiser's Edge. Also, my pet peeve is you are unable to copy a gift (which is annoying when you receive the same allocations monthly). Alternatives considered [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Reason for choosing DonorPerfect Donor Perfect fit the needs of our organization without breaking the bank. Review Source KT Kim T. Director Non-Profit Organization Management Used the software for: 2+ years ### "Look no farther! If you've found Donor Perfect just take it for a test drive and then buy! " June 29, 2021 5.0 We are a small non profit that has a huge database. The ease with which we can utilize the same records in one office in the USA and a second office overseas is incredible. Pros I love every feature Donor Perfect has to offer! They make it so easy to run and manage over 30,000 records with ease. All databases cost something, it was a hard adjustment to make paying the monthly fee, however, I found that it was my most worthwhile and least expensive employee. Paying for Donor Perfect solved so many problems and made every employee's job so much easier. We didn't know what we were missing until we tried Donor Perfect. Cons I can't think of one thing that I really dislike about Donor Perfect. The email feature is a little weak, but we knew that going in, and there are work arounds. It works! Reason for choosing DonorPerfect proven capacity to work 24/7 in different parts of the world. No "down-time" in non USA operating hours. Ability to receipt donations in multiple currencies. Longevity in the industry. Switched from [NonProfitEasy](https://www.capterra.com/p/171851/Fundly/) Fundly was NO FUN as in not functional! We wasted HOURS and HOURS and HOURS of employee time watching the green circle spin around and around and around. It took minutes to load a single donor record to enter a simple donation. Heaven help you if you needed to do anything big like run a report... Review Source DF David F. Managing Partner Used the software for: 2+ years ### "A Robust System for the full-time nonprofit" November 8, 2017 4.0 Donor Perfect is on par with some of the top CRM programs for the nonprofit at a price point that is affordable. The training modules online are great resources and their support is top notch. I have implemented DP from the bottom up and the process was seamless and helped us create a great cultivation program. This is a system that requires maintenance and good input practices. I would place this at the advanced/intermediate level and recommend it for a NPO with a full-time development staff. If you are looking for a robust, trustworthy and scalable system this is it but be prepared to dig in deep to the training modules and in the end your fundraising programs will benefit. Pros Donor Perfect is one of the mainstays in nonprofit donor/constituent management and there is a reason for their longevity. This is a robust system that is more complex than some of the newer entries into the market that tout cloud, ease of use and a free website builder. I have always thought that the gimmicky add ons is kind of like a realtor staging a home and putting potted plants on warped areas of the floor so you can't see them. With Donor Perfect, no frills just serious computing and data mining power. Standing out is their quest to stay relevant and they are continuously updating their software with the latest proven trends in the CRM space and have done a wonderful job with their updates. You can manage the full life cycle of a donor using this one system, create web forms for online donation gathering, mobile fundraising capabilities and full integration with QBO and other financial programs.Their support is outstanding and very responsive and they also offer free one and one training as part of the support package. I actually had a staff workshop day for training and they had a trainer come on a web conference and she trained our staff. It was amazing. Cons The system is a true CRM style system and there is a learning curve so be prepared to get the training you need to be able to train staff. It is worth the investment and will benefit your revenue goals to use the system fully. One area that always was a point of initial frustration was report generation. It took me a while to fully grasp the reporting. Review Source KD Karen D. Emeritus Board Member Non-Profit Organization Management Used the software for: 2+ years ### "donor perfect review - useful to have." June 21, 2021 4.0 We can track who really supports us financially. We can put in prospects and just send info to them that is different from past donors. Pros Easy to look up donors and track donations (when kept up to date). Excellent customer service when I do a chat or call. Cons Learning curve is higher than I expected. When one doesn't use it frequently, you forget. Reason for choosing DonorPerfect Other non-profits were using it and it was extensive. Review Source JS Jason S. Director of Strategic Advancement Non-Profit Organization Management Used the software for: 2+ years ### "Donor Perfect Works for Us!" June 28, 2021 5.0 We have been able to manage our information in an organized way since transitioning from a basic CRM to Donor Perfect. Pros Donor Perfect is incredibly easy to use, and if we don't know how to use function, customer support is top tier. We utilize Donor Perfect to manage our donors, contacts and reporting. Cons Reporting took some time to figure out, but customer support was very supportive. Alternatives considered [Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/) Reason for choosing DonorPerfect Pricing, ease of use. Switched from [CiviCRM](https://www.capterra.com/p/79192/CiviCRM/) Overall usability. Review Source AD Annette D. Director of Finance Non-Profit Organization Management Used the software for: 2+ years ### "Like but do not love." July 31, 2023 4.0 Customer Service is very helpful, but I would rather be able to do things myself and not have to hold on the phone or wait for the chat person to come on. If I was involved in the original decision I probably would not have chosen this program due to it's difficulty for a small not-for-profit Pros It is what we have been using so not a ton of work to keep up the database.No need to identify a new donor CRM system now that I have taken more than a dozen classes Cons I don't like to interface of Donor Perfect with QuickBooks. The receipts come in as batch totals which is not enough detail for us with more than one payment method (i.e. does not post the online receipt to the donor record on QBO and will take no name variation and the online donations usually have name variations). In our case I need to input DP online receipts into QBO manually in order to get any detail and paper checks received have to be put manually into QBO and DP. Then I am able to reconcile apples to apples. Also batch totals may not be the actual deposit that I tie out to the Banking tab in QBO and in order to do so, individual donations have to be posted and deposited individually Review Source KC Kiki C. Resource Development Coordinator Individual & Family Services Used the software for: 1-2 years ### "User-friendly, wonderful support -- a great resource that can do it all!!" October 17, 2022 5.0 DonorPerfect makes data collection SO easy. We track volunteer hours, categorize donors (whether they are sponsors, local businesses, Board members, etc), and are able to easily keep track of all types of donations. I love feeling safe knowing that all of the information we need is stored and easily accessible should we need it. DP is quick and simple! Pros DonorPerfect is very user-friendly and makes data collection a breeze. When I have any questions, the support team is SO helpful in making sure I know what I am doing. They do not just fix a problem, but they work through it with me so I am able to learn along the way. I love the ease of Report Center, where I can easily track data and information in thousands of different ways. We use Events Management, which easily tracks all the data about an upcoming event (RSVPs, donations, seating charts, etc). I truly feel like I have a grasp on the donation information about our non-profit and it makes it so easy when it comes time to gather information (e.g., for the audit, for our Executive Director, etc.) because everything is already so neatly organized and I can run any report I need in the click of a few buttons! Cons Online Forms is not as user-friendly as the DP interface. I find the coding to be very fickle and it does not allow for a lot of personalization in some ways. I have a lot to learn with Online Forms and the DP support team has already been so helpful, but I just wish it was not as tricky to figure out. Review Source Cecil B. Treasurer Used the software for: ### "DPO Has Made Tracking and Contacting Donors Much Easier" June 5, 2013 4.0 PAALS is a small non-profit (around 200K in annual revenue and less than five employees). We have found DPO to be a very large help in managing our charity by allowing us to track all of our pertinenent information in one place that is accessible anywhere. The information in DPO used to be on several dozen spreadsheets or in QuickBooks. Duplication of data was everywhere (particularly email addresses) and no one really knew which was correct. Simply eliminating all the duplicates and multiple lists has saved us quite a bit of time and money. I have used Softerware's telephone, email and online chat support. In all cases the support personnel were knowledgeable and helped resolve my problem or answer my questions -- usually in minutes I would highly recommend DPO for any non-profit that wants to grow their donor base and/or who wants to get their data organized. Pros DPO is in the "cloud" which means PAALS volunteers and staff can work with it wherever they using just a web browser. Also, the DP mobile app makes it very easy to access donor information wherever you are. DPO has almost unlimited flexibility to add new fields and configure screen design. PAALS is using DPO not only to track Donor information, but also to track information about the dogs we have in training, about our clients who have or are waiting on a service dog and about our hundred plus volunteers. And the custom report writer allows us to create reports for almost any purpose we need. The optional WebLink Pro module has allowed us to create web pages quickly and easily to process event registrations and single or recurring donations. These are easily integrated into our existing website. The donation and donor information is automatically integrated into DPO saving much repetitive data entry. DPO also has automated interfaces to Quickbooks and Constant Contact. Cons The event management module as currently implemented is somewhat cumbersome and is not integrated with WebLink. However, Softerware has posted that the next update will address some of these issues. Softerware does not have an alliance with PayPal. Thus we are unable to include an option to for donors to contribute via PayPal on our Weblink forms. So we have to maintain a separate set of forms on our website for people who want to use PayPal. The DP mobile application does not use the customized screens that are shown in DPO. It currently has a generic interface which makes information appear in different place/order than what a user sees online. Also, DP Mobile does not hide fields which have been marked hidden in the online version. Thus DP mobile, while useful, is much less usable than it could be. Review Source JS Jekka S. Chief Operating Officer Non-Profit Organization Management Used the software for: 2+ years ### "Donor Perfect Review" April 29, 2024 5.0 Pros I think DonorPerfect is very user friendly. Cons I wish there were more in-person trainings like they used to have. Review Source CK Carley K. Donor Relations Manager Civic & Social Organization Used the software for: 1-2 years ### "User-friendly and has all the basics" November 24, 2022 4.0 Pros I like how user-friendly Donor Perfect is and how much you can customize it to fit your organization’s systems. The customer support is also awesome! Cons I wish you could display more than 3 goals on the dashboard. I also do not like how the thermometer feature looks and thinks it could be more integrated within the Online Donation pages and not an add-on that you have to pay extra for. The reporting and pulling mailing lists can be a bit clunky, but customer support will walk you through it Review Source DG David G. Social media and database manager Non-Profit Organization Management Used the software for: 6-12 months ### "How important Donor Perfect is to a not for profit organization" June 28, 2021 5.0 Overall as a new user, I am very pleased with D.P. I have attended several webinars online to learn more the complex tasks, and my experience has informative. The instructors are awesome, the ease of use of D.P. is key to me since other data bases I have used in the past were cumbersome, complicated, time-consuming and unscaleable. Pros The ease of use, how to create reports, how to track donations and the people that donated, how to find out who hasn't donated in a while (lapsed), and how to get them to donate to our organization again. Ease of sending out thank you emails and letters, customizing our dashboard to it is easy to use. Cons I haven't frun across any cons at this time. Review Source KP Kelly P. Director of Resource Development Non-Profit Organization Management Used the software for: 2+ years ### "Never leaving again!" August 21, 2023 5.0 Easy Peasy! Pros We have used Donor Perfect for many years and when I got my new position, I found what I thought was "BETTER" and gave all the many reasons why i thought it was a good idea to switch. After a year of torture, we're BACK!!! and we have no plans of ever switching again. The software is well designed and very user friendly! Cons I didn't "not" like Donor Perfect. I liked the functionality or so I thought of another platform because it was all mixed into one, but that didn't seem to go as they said. I'm glad to be back. Switched from [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) terrible customer support, never allowed us to have ACH payments after MANY asks via email. I had a new "lead" person everytime I asked a question. Review Source ZC Zamiki C. Administrative Assistant Individual & Family Services Used the software for: Less than 6 months ### "Perfect DonorPerfect" May 9, 2024 5.0 Pros This software is easy to navigate. The functuality is great & it's user friendly. Cons I haven't found anything I don't like about it. Review Source JW Janette W. Admin. Assistant / Donor Recipting Non-Profit Organization Management Used the software for: 2+ years ### "Great program for donor receipting" March 26, 2019 5.0 I really like the support for this software. They are very responsive when you have a problem and they have a lot of information online so you can look up your own answers and when you want to "dive in" really deep in understanding the program. If you just need to look up how to export information, you can look that up online and follow step by step. You can also customize your export of information so if you only want a name and address, you can get it in the form you want (either in excel or word). You can also add any field to that export that you desire. Pros I like that I can add fields on the fly and be able to report on those fields. This is great for tracking anything you want to track with your donors. I love that I can have a multitude of thank you letters ready to merge at the same time. I've worked in software that only allowed a few letters. This way, a thank you letter with receipt at the bottom to a specific campaign can come out in the same batch as a regular thank you letter with receipt. We have total control over the look and feel of our receipt letters. I like that I can use a batch system so I can reconcile with our accountant but you can also enter gifts directly in a person's record if you don't need to track that way. I really love that I can add items to my batch file, like a consent sent in with a gift that we can publish their name. I can also have my batch file come out the way that is most helpful for our organization, and each organization can individualize it as well. Cons The first time through running year-end summaries for our donors took a bit of a learning curve to set it up the way we wanted it to display but support was very helpful when I "got stuck". In the few years I've been working in the program, that process has improved. Review Source Response from SofterWare April 19, 2019 Janette, I love to read that you are taking advantage of so many of the features offered in the system. Receipting Donors quickly is important to keep your Donors loyalty and DonorPerfect has perfected the process! Like you mentioned. a multitude of thank you letters can be created and ready to merge at the same time. Thank you for the great review! Regards, Ellen Molon, Client Relations Specialist AD Anthony D. Monk Religious Institutions Used the software for: 2+ years ### "Solid Product" May 3, 2024 5.0 Pros It is easy to add and manage donors, and the integrated credit card processing is very smooth (with very competitive processing rates). Cons Exporting data into spreadsheets and thank you letters is not intuitive. Review Source KS Karen S. CEO Non-Profit Organization Management Used the software for: 2+ years ### "Donor Perfect Review" August 14, 2023 4.0 DP saves us countless hours managing special events as well as receiving and recording payments. Additionally, DP partner Ready Set Auction helped us take our auctions online at a reasonable expense; net profit from auctions doubled within two years. Pros DP is easy to use for tracking transactions and donor data. Customer service is excellent! Partnerships with vendors for event management and credit card processing are great features/services for small nonprofits Cons The user experience can be clunky. I would welcome the ability to increase the ability to customize forms, dashboards, etc. Review Source SB Sharine B. Administrator/Bookkeeper Religious Institutions Used the software for: 6-12 months ### "Good Foundation, Could Use More on the Development Side" July 15, 2021 3.0 I like DonorPerfect and I'm glad we decided to go with them last year. We are going to review the price and time efficiency as we near the renewal date to see if we will continue. So far it's still better than using nothing, which is where we were before. Pros \*Excellent training and onboarding phase \*Large library of reports \*"Voting" feature in the knowledge base \*Lightening-fast support, even on the Payment Processing Gateway side. EXCELLENT service on the Gateway! Cons \*Entirely too much clicking for people who know data entry \*Seemingly standard features on any webform like "select all" or "clear all" are not available \*Customers required to go into settings to modify defaults that should automatically be default if the developers consider people who do data entry. Example I'm thinking of is the use of the "TAB" key on the keyboard. It should logically go from first name to last name, to address, etc. It didn't so I had to place a ticket to change it in the settings. There could stand to be more thought on the development side, possibly pull in more people who are users and let them test-drive and give feedback before releasing it. Alternatives considered [Keela](https://www.capterra.com/p/154358/Keela/)[Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/)[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) Reason for choosing DonorPerfect It boiled down to Keela vs. DonorPerfect and the critical difference by the time we got to that stage was we wanted to expand donor options to pay besides PayPal. DonorPerfect offered ACH as well so we went with them. Review Source BB Bryan B. Executive Vice President Broadcast Media Used the software for: 1-2 years ### "Donor Perfect daily user" January 11, 2024 5.0 Very good. Support is great, knowledgebase articles are very helpful. I love having the app since I travel and visit donors. Reporting is robust and allows you to create your own reports along with canned ones. Pros Ease of use: The dashboard allows me to quickly see things like goal status and tasks. I can easily search for donors using multiple criteria and the screens/tabs are easy to navigate. Cons The app is more limited and doesn't have the search criteria available that the computer software has. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) We had developed the other system internally and needed a system that could integrate payments/deposits and allow end users easier access to reporting. Review Source AZ Aly Z. Alumni and Administrative Assistant Religious Institutions Used the software for: 6-12 months ### "A few things to work on, Overall great product. " March 20, 2024 5.0 Pros The ease and fluidity of customer tracking. Paired with Truegivers and Constant Contact, it really helps keep all accounts up to date with the correct information and helps my day more organized and less stressing with everything going on day to day. The customer service and in-site chat is very responsive and useful. Quick response times if an issue cannot be solved in chat. Cons As I was not on the team to get the initial training of the launch of the program I was kind of missing some key information that since I have now found througout the knowledgebase and webinars but may have been helpful at the start. The guides sent at the beginning of each webinar are lacking information if someone were to trying to follow along it is hard to get back on track with what is happening. Shorter but more in depth training on one specific topic would be very helpful to others just starting. Review Source LS Lana S. Director of Development Non-Profit Organization Management Used the software for: 1-2 years ### "It is functional. " January 15, 2024 4.0 Pros It does a good job with current and past donor tracking. It has customization fields that I like within the donor profile. Cons Not very user friendly and doesn't have the capacity to input lists of prospects and doesn't have the capacity for moves management. Does not integrate with a lot of systems. Lots of manual uploads. Review Source VR Verified Reviewer Development Director Non-Profit Organization Management Used the software for: 2+ years ### "Surprisingly Powerful" August 22, 2019 5.0 When I first joined the organization, they had been entering certain data for years but had no idea how to report on it. This was a great starting place to learn the power of the reporting feature. We also began to use Donor Perfect to track moves management and major donors, and I constantly used the platform. Pros After some experiential learning, I was able to capture and easily report on so much data, which made my overall fundraising and communications easier (though it never feels easy at the time). The custom fields and reporting stand out as some of the features I used the most. I was able to add up tax-deductible amounts from certain donation periods and have them reported on the donor demographic form, so I was easily able to see and report on certain specific tax credits. The general reports, from cash flow, to average gift amounts and every possible AFP fundraising metric we such as blessing - and something I miss now that I am at a new org with a different database. Cons While I could do donation processing through Donor Perfect, and embed the form on the page, at the time, the form was a little rough around the edges. I could match colors, but that was about it. Perhaps now there is a CSS you can paste to make it a little more seamless. It should be noted that this is a problem with a lot of donation processing pages with different database companies, in my experience. Review Source Response from SofterWare September 19, 2019 Thank you for taking the time to complete a review of DonorPerfect. It's great to read all the wonderful things you say about the system. Regards, Ellen Molon, Client Relations Specialist DJ Denise J. Donor Relations Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "DP is easy to use and had FABULOUS customer support." December 14, 2023 5.0 I really like DP coming from a Blackbaud RE and Altru world. Pros Easy to use, great customer support, helpful training, customizable, reporting is flexible. Cons It has some flaws, but when I call support, I can usually work around them. Switched from [Blackbaud Altru](https://www.capterra.com/p/212448/Blackbaud-Altru/)[Blackbaud School Website System](https://www.capterra.com/p/198987/Blackbaud-School-Website-System/)[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[Blackbaud Merchant Services](https://www.capterra.com/p/198638/Blackbaud-Merchant-Services/)[Blackbaud Student Information System](https://www.capterra.com/p/205391/Blackbaud-SIS/) I changed jobs from a non profit, independent school setting to a non profit healthcare setting and they had DP so I took the training classes and learned. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.