# DonorPerfect Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about DonorPerfect Software - reviews, pricing plans, popular comparisons to other Fundraising products and more.

Source: https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software

---

# 

 DonorPerfect Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 23, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

DonorPerfect

## What is DonorPerfect?

DonorPerfect is a comprehensive fundraising system that covers all nonprofit development and donor management needs. From automatic record updates to customizable reports, DonorPerfect empowers fundraisers to save time, simplify operations, and strengthen relationships. Each system is built with your mission-driven goals in mind, including powerful tools like Constant Contact to help you stay in touch and showcase your impact—all with the unwavering support of our award-winning team.

## What is DonorPerfect used for?

[Donation Management](https://www.capterra.com/donation-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Nonprofit CRM](https://www.capterra.com/nonprofit-crm-software/)

Recognitions

Shortlist

Overall rating

Based on 1,405 user reviews

Reviews sentiment

Positive

94%

Neutral

4%

Negative

1%

Pros & cons

Highly responsive customer assistance

Comprehensive video learning resources

Frequent technical glitches and slowdowns

Complex and confusing filter setup

Starting price

$119

Other, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Donation Management / 2025
-   Fundraising / 2025
-   Nonprofit CRM / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## DonorPerfect alternatives

Highest Rated

[4.8 (316)](https://www.capterra.com/p/123954/Little-Green-Light/reviews/)

Starting price

$45.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Starting price

$125.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.3 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/alternatives/)

## Who uses DonorPerfect?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 224 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 224 reviews

Administrative

48%

Administrative

48%

Finance & Accounting

6%

Marketing

6%

Sales & Business Development

5%

Others

35%

Top industries

Based on 224 reviews

Non-Profit Organization Management

73%

Education Management

13%

Fund-Raising

6%

Individual & Family Services

6%

Other

2%

## Pros and Cons

Highly responsive customer assistance

95% positive reviews out of 454

Most users report customer support is knowledgeable, patient, and consistently provides tailored, timely solutions.

Anskia G

Senior Database Administrator, 11 - 50 employees.

"We are very happy with the support team that has worked with us to troubleshoot and advise us on how to best utilize our system for optimal results."

Frequent technical glitches and slowdowns

55% negative reviews out of 101

Some users report periodic crashes, session timeouts, and inconsistent performance interrupting workflow and causing frustration.

jason G

stewardship manager, 51 - 200 employees.

"That there are times where it freezes and you have to log out and back in again."

Comprehensive video learning resources

94% positive reviews out of 66

Most reviewers find video tutorials clear, easy to access, and extremely helpful for self-paced training.

Krista F

Fund Development Coordinator, 2 - 10 employees.

"The training and conference videos are great tools to make sure you really know how to use the product."

Complex and confusing filter setup

64% negative reviews out of 42

Most reviewers indicate filter creation is cumbersome, unintuitive, and challenging for generating accurate custom reports.

Teresa W

Senior Development Associate, 11 - 50 employees.

"Certain processes are tedious and non-intuitive, such as setting up filters for specific reports."

Extensive live and recorded training

94% positive reviews out of 63

Most reviewers describe webinars as practical, wide-ranging, and essential for learning new features and updates.

Mounisa W

Administrative Assistant, 2 - 10 employees.

"The free webinars are a great resource for someone just starting DonorPerfect, or if you need help with a specific issue."

Limited and cumbersome event tools

62% negative reviews out of 37

Most reviewers find event management lacks integration, is difficult to use, and does not meet advanced event needs.

Kacey L

Development Manager, 11 - 50 employees.

"The event management tool is not as built out as we need."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Donor Management

4.6 (528)

91.10% of 528 reviewers that rated this feature as important or highly important

DonorPerfect offers robust donor management, allowing you to update records, segment donors, and track giving history. Reviewers appreciate the customization, reporting, and centralized data. Some users report duplicate profiles from uploads and wish for better integration with other systems.

Donation Tracking

4.7 (452)

90.04% of 452 reviewers that rated this feature as important or highly important

DonorPerfect gives you comprehensive donation tracking, letting you monitor all types of gifts, analyze trends, and customize fields. Reviewers appreciate the easy reporting, ability to track by campaign or donor, and seamless integration with accounting tools. Some mention occasional donor matching issues.

Contact Management

4.4 (334)

83.23% of 334 reviewers that rated this feature as important or highly important

With DonorPerfect, you can organize all donor contacts, log every interaction, and integrate with Constant Contact for campaigns. Users think it streamlines outreach, helps personalize communication, and keeps records accessible. Some find tracking multiple contacts within organizations less intuitive.

Payment Processing

4.4 (277)

84.84% of 277 reviewers that rated this feature as important or highly important

You benefit from efficient payment processing, including credit card and recurring donations, with auto-receipts and QuickBooks integration. Some reviewers find it secure and easy to use, but others mention issues with fraud, fees, and limited integration with other payment options.

Reporting/Analytics

4.3 (267)

80.52% of 267 reviewers that rated this feature as important or highly important

DonorPerfect helps you generate customizable reports to analyze trends, track fundraising, and inform strategy. Users value the variety and flexibility of reports, though some find the interface confusing and often rely on customer support for setup.

For Nonprofits

4.6 (427)

86.42% of 427 reviewers that rated this feature as important or highly important

Software specialized for non-profit organizations

DonorPerfect 83 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage attendance for classes, shifts, meetings, or events

Allows businesses to create and manage auctions.

Track and manage schedules and meetings via an integrated calendar

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Group campaigns by project, client, or campaign for better management.

Manage a group of members established for coordinating plans, programs, or other initiatives

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

With DonorPerfect, you can organize all donor contacts, log every interaction, and integrate with Constant Contact for campaigns. Users think it streamlines outreach, helps personalize communication, and keeps records accessible. Some find tracking multiple contacts within organizations less intuitive.

View donor contribution history, track how much money have been raised over time and measure progress

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Store and organize documents in a centralized system

DonorPerfect gives you comprehensive donation tracking, letting you monitor all types of gifts, analyze trends, and customize fields. Reviewers appreciate the easy reporting, ability to track by campaign or donor, and seamless integration with accounting tools. Some mention occasional donor matching issues.

Search 3rd party databases to identify potential donors

DonorPerfect offers robust donor management, allowing you to update records, segment donors, and track giving history. Reviewers appreciate the customization, reporting, and centralized data. Some users report duplicate profiles from uploads and wish for better integration with other systems.

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Pre-made examples and templates for emails

Track delivered, received, and opened emails

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Manage tickets for specific events

Software specialized for non-profit organizations

Store, manage and track all forms in a centralized location

Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability)

Activities related to raising money for a specific cause

Ability to match gifts through the system

Establish measurable goals and objectives and track their progress over a specific period of time

Monitor application statuses, proposals and award funds

Review data from past periods to reveal recurring tendencies

Track interaction history by documenting conversations for contacts

Add, store and access information pertaining to members

Database of members to track personal information of individuals and families

Access software remotely via mobile devices

Ability to make a donation from a mobile device/app

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Create new forms and/or use ready-made online form templates

Outlet for members and visitors to submit donations electronically

You benefit from efficient payment processing, including credit card and recurring donations, with auto-receipts and QuickBooks integration. Some reviewers find it secure and easy to use, but others mention issues with fraud, fees, and limited integration with other payment options.

Adjust communications based on previous interactions or personal preferences

Track commitments to donate in the future

Analyze and gain insights into data in real-time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Upload, track, and submit receipts in a central database

Manage and track recurring gifts

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

DonorPerfect helps you generate customizable reports to analyze trends, track fundraising, and inform strategy. Users value the variety and flexibility of reports, though some find the interface confusing and often rely on customer support for setup.

Manage campaigns and track engagement for marketing efforts across social media channels

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Manage volunteer information and direct volunteer resources

Web form that allows users to enter data that is sent and processed for different reasons

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (1,346)

4.3

Based on 1,346 reviews

## Pricing

Value for money

4.5 (1141)

[View pricing plan details](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/pricing/)

Starting at

$119.00

Other,Per Month

It includes:

-   Customizable Fundraising & Donor Management System
-   Comprehensive Reporting & Dashboard Analytics
-   Integrated Volunteer & Donation Forms
-   Receipting & Acknowledgements
-   Integrated Payment Processing
-   Constant Contact Account & Integration
-   DP Mobile App For Android and iOS
-   Live Chat Support
-   Live and On-Demand Webinars
-   Personalized Onboarding

Value for money

4.5 (1,141)

4.5

Based on 1,141 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[

QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Sage Intacct](https://www.capterra.com/p/76/Intacct/)[

VolunteerLocal](https://www.capterra.com/p/122906/VolunteerLocal/)[

iWave](https://www.capterra.com/p/229663/iWave/)[

SimpleTix](https://www.capterra.com/p/86948/SimpleTix/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (1304)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (1,304)

4.8

Based on 1,304 reviews

## User reviews

Overall rating

4.5

Based on 1,405 reviews

Filter by rating

5(877)

4(442)

3(64)

2(13)

1(9)

Mentioned topic

Sorted by most recent

BK

Brad K.

Foundation Director

Education Management

### "Get DonorPerfect!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 11, 2026

It is wonderful! Very modern looking and easy to use! I look forward to earning more dollars for my organization with the use of DonorPerfect!

Pros

Ease of Use, Value for Money, and combined software for fundraising and CRM activity. Fundraising campaigns are easy as well.

Cons

At this point, nothing! The customer support has been awesome so far and ease of use is primary pro.

Switched from

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)

Bloomerang was too expensive and was not meeting the needs of my CRM and Fundraising goals.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NS

Navdeep S.

Development and Events Associate

Civic & Social Organization

### "DonorPerfect Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

May 8, 2026

Pros

What I like most about DonorPerfect is the donor management system and the customer service. Anytime I have a problem or question, customer service is super helpful.

Cons

Can be confusing to use at times and will have to do a google search to figure out how to stop a monthly donation. Or if bi-monthly donation is an option and how to set that up.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Melanie S.

Executive Director

Non-Profit Organization Management

### "The Perfect Launch Point"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 7, 2026

From the very beginning, this group has been beyond supportive and enthusiastic about helping us meet our goals.

Pros

The set up process was incredibly simple. As a new ED with the group, we are in the process of launching multiple initiatives at once and it is so nice to have something like this go so smoothly.

Cons

So far, I haven't had any stumbling blocks so it is difficult to say what I like least. I suppose the only con so far is the fact that I am still building my team so my time is limited in the capacity I would like it to be to focus on really exploring all of the features available.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LM

Lexe M.

Development Manager

Non-Profit Organization Management

### "Excellent work flow"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 5, 2026

We use it to track donations, memberships, campaigns, and monthly donors! We love the ability to run reports, keep contact logs, send emails, and asses the wealth of our donors. We have the Constant Contact and Donor Search connections, and those additions have been fantastic!

Pros

DonorPerfect is straightforward, organized, detailed, and very professional. I love using it for tracking donations, memberships, and its ability to connect with Constant Contact

Cons

Sometimes the site can be hard to navigate, but once you know what to look for, it is super productive and easy!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TH

Tamyka H.

Workplace and People Operations Manager

Non-Profit Organization Management

### "Donor Perfect Review 2026"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

May 4, 2026

Overall, I find DonorPerfect to be a dependable donor management system that supports both administrative and fundraising needs. It helps streamline donor tracking, maintain clean records, and produce reports that are useful for identifying trends and supporting engagement efforts. It hasn't always the most flexible tool for highly customized reporting, but it is effective for core donor management functions and helped keep workflows organized and consistent.

Pros

I really appreciated how DonorPerfect centralizes donor interactions. Being able to see a full history of communication, engagement, and giving in one place made it easier to build more personalized and consistent relationships.

Cons

One thing I found challenging was that some of the reporting options weren’t as flexible as I would have liked. When I needed more customized or layered reports, it sometimes took extra steps or workarounds to get exactly what I needed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EL

Emily L.

Director of Development

Non-Profit Organization Management

### "Fills the Bill without a HUGE bill!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 4, 2026

It looks at donors differently, and that was a bit of a learning curve, but it's very functional. I've found that I really have no reason to look at another system, it does what I need for less than the "cadillac" systems that are crazy expensive for almost the same functionality!

Pros

There are some really great processes on DonorPerfect. Donor thank you letters are an almost seamless process, either in batches or in the gift screen. The event planning piece is another that I feel like I could use even better. I think it has everything we need at a more affordable price than other data management systems!

Cons

I'd love a few tweaks, for instance the ability to date limit people's attributes (flags) and export some reports that don't currently export - having to hand type my events report was disappointing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LR

Lacey R.

Development Operations

Non-Profit Organization Management

### "Best CS ever!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

May 4, 2026

So far so good! It is always nice to start from scratch and set things up to best suit the organization!

Pros

The customer service and support for DonorPerfect has been top notch! I appreciate the constant efforts towards inprovement with the software.

Cons

There are a few basic things so many have requested that I wish could be updated. Better differentiation between orgs and individuals, better way to attach multiple individuals to organizations, better prospect and pipelin management.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TD

Taylor D.

Director of Development

Hospital & Health Care

### "Good Platform, Great Software, Learning Involved"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 4, 2026

Good but it has taken a long time to learn ways to use and there are still features I don't utilize.

Pros

Reliable, great customer support via chat and phone, so many possibilities with reporting and pulling queries.

Cons

I feel as if I need a degree in data management to use DP in the ways I want. I was a novice when I started in the field of development and have learned everything along the way. If I had a background in data, I'm sure it would be easier to navigate. However, since I am not a data management expert, I crave a more intuitive user experience.

Switched from

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)

Capability to work with other software platforms.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AC

Amy C.

Administrative Operations Manager

Non-Profit Organization Management

### "Donor Database Maintenance is a Breeze!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 4, 2026

Overall, I would recommend DonorPerfect to other non-profit organizations. We can keep our database clean, managed with donor preferences, and historical data at our fingertips!

Pros

DonorPerfect has been great for our organization. The ease of running reports and tracking donor information is fantastic! We are able to make sure we are staying in touch with everyone. Tracking donations based on fundraising campaigns in essential to the work we do, and DonorPerfect simplifies that for everyone in our organization.

Cons

Having to verify my login information every 10 days is a bit tedious. If there is a way to stay verified longer, that would be preferable.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SW

Sandi W.

Executive Director

Non-Profit Organization Management

### "Customer support from DonorPerfect is great!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 29, 2026

I've been using DonorPerfect for several years and it has more features than I need. Training is A+.

Pros

I love that a real person is available to answer my questions. The support team are fabulous - patient and knowledgeable.

Cons

I currently have no concerns about using DonorPerfect. I inherited the system when I took this position and it works well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

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Popular comparisons

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