# ExceedFurther Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ExceedFurther the right Fundraising solution for you? Explore 96 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/2702/Exceed-Beyond/reviews --- ExceedFurther 4.5 (96) [View alternatives](https://www.capterra.com/p/2702/Exceed-Further/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ExceedFurther Ease of use 4.2 Customer Service 4.8 ## Pros and Cons in Reviews JF Jackie F Chief Development OfficerCivic & Social Organization, 11 - 50 employeesUsed the software for: More than 2 years. “I like the customization of user defined fields and the very thorough data collection for things like biographical data, gift data, tribute information, etc.“ July 23, 2025 CO Chukwuemeka O Marketing InternNon-Profit Organization Management, 51 - 200 employeesUsed the software for: Less than 6 months. “Also it was confusing to merge certain people at times.“ July 17, 2024 KL Kourtni L Director of OperationsNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “Its ability to host forms, collect information, and process data automatically saves staff time and enhances our overall team efficiency, allowing us to deliver the best possible service to our guests.“ September 10, 2025 LM Laura M Director of DevelopmentNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “The customer service we received was poor.“ June 3, 2024 KT Kendra T VP of Resource DevelopmentNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “Exceed Further's price point is excellent for smaller organizations who have outgrown "basic" databases and need to move to the next step.“ December 26, 2025 TB Terri B Executive DirectorEducation Management, 2 - 10 employeesUsed the software for: More than 2 years. “The interface with Quickbooks online has taken longer than anticipated.“ June 28, 2023 EB Elyse B Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “The staff is responsive to requests for assistance, they provide great training on the modules and they reach out on a regular basis to get to know their customers.“ March 5, 2025 LB Lindsay B Executive DirectorSports, 2 - 10 employeesUsed the software for: Less than 6 months. “Another con is the inability to have comp codes in the event ticketing portion of the system.“ March 5, 2023 ## Showing most helpful reviews Showing 1-25 of 96 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Michael C. President Used the software for: 2+ years ### "Transitioned to this platform for combined benefits of ease of used and reduced costs." October 10, 2017 5.0 Realized immediate results in on-line fundraising through implementation of the peer-to-peer fundraising application. Pros Upon transitioning to the Donor Community platform we immediately implemented peer-to-peer fundraising with the board of directors which had an immediate impact on our annual campaign. The ease of use and ability to engage was an instant home run for the organization and significantly increased board engagement in the fundraising process. Cons Transition is always difficult, that being said the team at Donor Community worked with us closely through the process and turned what can be difficult into a fairly seamless process. Review Source CD Carrie D. Development Director Non-Profit Organization Management Used the software for: 6-12 months ### "Great CRM product" August 28, 2024 4.0 This has changed the way we track and communicate with donors and other constituents. Having an all-in-one product has been a game changer. Pros Customizability and great customer service Cons Could have a nicer user interface. It takes some time to learn how to use it effectively. Alternatives considered [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[Little Green Light](https://www.capterra.com/p/123954/Little-Green-Light/)[Blackbaud CRM](https://www.capterra.com/p/178085/Blackbaud-CRM/)[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Reason for choosing ExceedFurther Customizability, customer support, and value for the money Review Source JL Jennifer L. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Outstanding Customer Service" November 25, 2018 3.0 We started with Exceed because it was the most economical for our start-up non-profit. Three years later, after a lot of research and demos with other platforms, we stayed because we value their business approach. The price was comparable to others; the tools about the same as others; the user interface not nearly as user friendly; but their customer service and how they valued us as a customer was unsurpassed. No heavy sales pitch. No overselling. No nameless support team. Every person knows who you are, what your business mission is, and how the Exceed team can help you succeed. Bottom line -- they care about you and your organization. Pros Anytime I have a question or issue, the support team is fantastic. Questions are always answered fully and timely with a real person you can develop a relationship with. They value their customers and want to do whatever is needed to make sure the product works for what you need. They recently merged two companies and are working hard creating solutions to meet all needs -- CRM and fundraising. The infrastructure is incredibly robust and offers plenty of customization. Cons It's not very pretty compared to other vendors. And some of the queries are difficult to learn, but once you understand the logic, it is easy to replicate. Review Source TB Terri B. Executive Director Education Management Used the software for: 2+ years ### "Inheriting a System Can be Good" June 28, 2023 4.0 Overall, the system works great for events, peer to peer fundraising and donor management. There is so much more that has gone underutilized and over time working in a shop with 1.25 staff I'm hopefully to use the software to it's fullest potential. Pros Exceed Further is a powerful software solution that manages donor/alumni databases, donation and facilitates event management that I had never heard of and I've been in the non-profit/fundraising for over 12 years. Like with any software there is always a learning curve. Once you have the system down it is user friendly. Reports are easy to run. Customer services is quick to respond. I'm still not using it to it's fullest potential because I continue to learn more about the capabilities. They continue to expand the possibilities to assist non-profits. Cons This software wasn't originally designed for education foundations. It is helpful to have a little understanding of software if you are in a small shop with no IT support. There were many user defined fields that needed to be set up. This creates an issue if you have a user defined field with important information, like graduation year and you aren't able to pull a report. They did find a solution for us to run reports by graduation year. The interface with Quickbooks online has taken longer than anticipated. I'm of the generation of hands on learning with some one instructing me instead of a watch the video and figure it out. The software has taught me to watch lots of videos to learn what I need to do. Alternatives considered [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) Reason for choosing ExceedFurther Switching CRM's can be painful. Upgrading to the cloud version was less painful and more affordable. The transition was very much like getting a new CRM but because they had a majority of the data on the desk top version it made it easier. The price is affordable for the customer service and the ability to have information go right into the donors records without having to upload or enter information into another system is amazing. They really work hard to customize to your needs to the best of their ability. Review Source LZ Lori Z. Administrative Assistant for Development Non-Profit Organization Management Used the software for: 2+ years ### "ExceedFurther Satisfied!" July 14, 2023 5.0 Excellent. Pros Online Transactions to pull in donations. Cons Being able to have system acknowledge possible duplicate when entering a new account. Switched from [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Previously had Exceed, switch didn't to Salesforce ended up not being the best fit for our organization's needs. Review Source TD Toni D. Director of Development Non-Profit Organization Management Used the software for: 6-12 months ### "Don't walk, run...." October 31, 2023 5.0 The conversion was not as stressful as I had thought it would be. \[sensitive content hidden\], who did the conversion was so easy to work with, she was always available, eased my worries and we did lose any data. It could not have been smoother. Pros Exceed Further is a friendly, easy to use CRM. With a variety of templates and reports, getting data and stats is a breeze. If you are on the fence, don't be, you won't regret the decision. Cons Nothing, as of yet. We are yet to use this system to its full capacity, but we are excited to be moving forward with more donation building tools. Reason for choosing ExceedFurther Ease of use and the promise of customer service availably. Switched from [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Needed a cloud-based software and something easy to use. Review Source AB Andria B. CEO Non-Profit Organization Management Used the software for: 2+ years ### "Arreva is a great solution for non-profits looking for a fundraising platform" February 23, 2023 5.0 We have been using the Arreva system for over 5 years and are completely satisfied! Pros Arreva is extremely customer friendly and easy to use.The annual fee is exceptionally affordable.And customer service is knowledgeable and responsive! Cons There are few "cons" with this platform. Switched from [Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/) This system was too robust for our needs.And very expensive given the # of online transactions. Review Source Sabrina G. Operations Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Amazing Platform and Even Better Customer Service!" August 10, 2018 4.0 Arreva has been a lifesaver for my organization. We went from having to use several different software programs to meet our needs, to using Arreva as the hub of most if not all of our data needs/uses. What makes Arreva stand out from the rest, however, is the PHENOMENAL customer service. The folks at Arreva are highly responsive, very professional, sincerely invested in your success, and extremely patient as people are learning how to leverage the platform. Pros Arreva is a great and user-friendly platform for donor management. The current features are adequate for nonprofits and certainly are an improvement over other, more expensive platforms. I also like that the Arreva designers are constantly evaluating the product for upgrades and modifications. Cons Some of the required fields are prohibitive and create some challenge to data importing. But overall, this platform is great! Review Source Tina I. Director of Special Events & Community Relations Used the software for: 2+ years ### "The program is great. We haven't used all the features, but are happy with what we've used." November 2, 2017 4.0 Pros I like how easy the software is to use to add names to the database and looking up information on houseguests, donors, etc. Cons It can be difficult to pull some of the reports and I sometimes think there is too much information included that we have to extract from. Review Source Ian F. Associate Executive Director Education Management Used the software for: Less than 6 months ### "Good product, troubling team..." October 9, 2018 3.0 Good product, but the behind-the-scenes team was really pushing for greater engagement. Pros Arreva has a strong product– they offer both CRM capability, as well as online donation support. For getting everything all in one place, and if you don't have a bunch of tech-savvy folks around the office, it really can save you a lot of time. Cons The support/sales team at Arreva have been of the more pestering that I've encountered. There seemed to be some needless communication, both on the "selling" side, as well as the "upgrade" side. Review Source LS Lynn S. Finance/Personnel/Membership Manager Non-Profit Organization Management Used the software for: 2+ years ### "Matchmaker makes my job so much easier!" May 23, 2017 5.0 It is fast, efficient, practical and makes my job so much easier. Pros Imagine running reports on just about any aspect of your income, projects, events, with just a few clicks of your mouse! And ready made reports geared specifically for your business! Oh, and the always available customer service and training options when you are venturing into more complex and uncharted territory! Oh and the amazingly easy task of sending everyone in your Matchmaker program and email! But wait, there is more! You can track income for specific projects, create a simple mailing by auto-filling the information into one template, printing all of the letters AND envelopes and boom! mail them! It even gives you a zip code analysis if you need it for non-profit bulk mail! Oh, I can't even BEGIN to tell you how many functions this software allows because we don't even utilize it to the fullest of its potential! This software has that can make your business practices so much faster! Review Source LK Liz K. Development Director Entertainment Used the software for: Less than 6 months ### "Exceed Further is a Wonderful Tool!" November 16, 2023 5.0 The team that helps set up, train and follow up with my account have been wonderful! Pros It is user friendly. Grant tracking is so helpful Easy to switch from my old Exceed program Cons I was nervous to switch to Exceed Further, but it is so easy to use. Glad I made the switch. Reason for choosing ExceedFurther We were using the old Exceed and switched to Further Review Source MG Melanie G. President and CEO Used the software for: 2+ years ### " Overall, it has enhanced our fundraising and donor management processes." November 7, 2017 4.0 Pros It streamlines our fundraising campaigns and helps us manage our donor base more effectively. It allows our donors to have direct access to information and provides them an opportunity to make online donations. Cons It requires technical skills and/or training to be able to navigate. Our Development and Community Relations team are the primary users and they invested time in learning the various features which allows us to get so much out of the software. Initially, it presented quite a challenge and we just didn't have a lot of time to invest in software mastery. However, one team member focused on learning the ins and outs which proved to be extremely beneficial. There are several training methods available, and depending on learning style, the end user is able to use tutorials, self-guided practice, and live instructor-led webinars. Personally, the webinars have been a source of hands on training with a personal touch. Both Manny and Craig provide guidance in a supportive and professional manner. They are extremely patient and address issues and concerns while walking you through each and every step. Their response time has been outstanding and the willingness to assist is apparent and appreciated. Review Source DC David C. Executive Director Used the software for: 2+ years ### "We have been using this software for for over 10 years and it meets our needs successfully." June 6, 2017 5.0 Pros Customer service is responsive and personal. We can call any time and any issues are resolved quickly. Once training is completed, the software is easy to use. The software is very good value for the amount we pay. Cons Not the most glamorous product available but this is reflected in the price. Some actions in the software require multiple cumbersome procedures but this does not detract from overall benefits. The software could be more intuitive. Review Source CI Christina I. Database Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Exceed is one of the most user friendly databases I've ever worked in. " October 31, 2017 4.0 Pros I am incredibly impressed with the support team. Any time I have an issue or question that cannot be answered in the"Help" section, I receive quick and accurate help. Cons It would be incredibly helpful to have more options in the Quick Gifts Entry such as soft crediting and guest check in/check out. Also, a way to search for tribute gifts in Quick Gifts instead of having to scroll through every memorial/honorarium. Review Source KO Kim O. Exec Asst to the President and CEO Hospital & Health Care Used the software for: 6-12 months ### "Even though I was new to MatchMaker, the support staff had me up and running in no time!" March 6, 2018 4.0 LifeStream is beginning to expand their donor communication strategy and MatchMaker makes this process easier. Extracting the data in different reports lets us learn more about our donors and how we can best serve them in their efforts to support us. Pros MatchMaker has lots of great features. One of my favorite is the Rapid Transaction Entry feature. It allows me to enter similar gifts from a number of different donors very easily and quickly. It is a great time-saver. Cons It's hard to find the "cons" with the software as most of my limitations are due to a lack of knowledge and experience with the product. Once I learn how to do something, it becomes fairly easy to extract the data we need. That said, it would be nice to be able to edit an automated gift... Review Source SB Sara B. Administrative Assistant Non-Profit Organization Management Used the software for: 1-2 years ### "I like the software and its ease of use. I was able to learn the software fairly quick." February 20, 2018 5.0 It's easy to track donors and keep them all in one easy to use program. Pros It is easy to run reports. My boss asks for certain reports to have specific information on them. I can usually find the right report to run in minimal time. It's user friendly. I was new to this program and found it very easy to use. Cons Lagging, where it won't load and then just closes out completely. Wish I could unpost a batch myself instead of having to call in. I wish there were more options in the reports area that way I wouldn't have to create so many queries. Review Source SM Sasa M. Fund Development Specialist Non-Profit Organization Management Used the software for: 1-2 years ### "MatchMaker FundRaising Software is a multi-functional, easy to use fundraising software. " May 23, 2017 5.0 Donor and event management. Pros The very fast, helpful and friendly service from the developers of MatchMaker. It is a true product of fundraising experience and innovation built to enhance user experience. Functionality of reporting changes based on user feedback and is integrated in the updated versions of software. Cons When entering information, you have to pay close attention to details in order to produce specific queries and mailings. Reports sometime require extra steps to detail results you are looking for. Review Source KV Kayte V. Development Manager Used the software for: 2+ years ### "Easy to use and amazing customer service! " May 26, 2017 5.0 Pros I love that this software was designed by a fundraiser. This makes it easy to use and easy to understand! MatchMaker has the best customer service and I love that I can speak with a person anytime I have a question. Cons Queries can be difficult in the beginning. I have found the more I use them they become easier to create. Review Source DW Danielle W. Secretary Used the software for: 2+ years ### "I have used the Matchmaker Software for the past 6 years. It is easy to to use and navigate." May 23, 2017 4.0 Pros I like that it is easy to look constituents up by different attributes. I also like that I can rapid post a gift that is received from the constituents. Cons What I least like about the software is that I can't search for the middle names or birth names (as in maiden names). Review Source WC Wendy C. Administrative Supervisor Non-Profit Organization Management Used the software for: 1-2 years ### "Excellent Customer Service and Training" September 25, 2018 4.0 I am very happy with the service provided by Arreva Exceed Beyond and would recommend it to another colleague. Pros The customer service is exceptional. Anytime my team and I have a question, we are able to send an email to Arreva Exceed Beyond and our question is answered quickly. The training that is offered through Arreva Exceed Beyond is also wonderful. They allow you to view the training from the website if you're unable to attend the webinar. Cons If you haven't had any training or participated in a webinar, you will not be able to fully use this system to the best of it's capabilities. I would recommend anyone that is thinking about purchasing this software allow plenty of time for training with your staff. Review Source BN Betty N. Director of Marketing & Development Hospital & Health Care Used the software for: 2+ years ### "Excellent support staff and understanding of the non-profit industry." June 6, 2017 5.0 Better reports, less time entering gifts, better tracking of donors. Pros The software is so much easier to used than what had been in place for many years. It is "logical" in the way you can perform the day to day tasks, adding new donors "on the fly". It is obvious the developer knows what a non-profit fundraiser needs to complete the tasks on hand. Review Source Response from Arreva June 7, 2017 If the zip code is in the software, it will auto-fill the city and state. If the zip code is new to the software, the city and state will need to be entered the first time. MH Melinda H. Assistant to the Dean for Community Engagement Education Management Used the software for: 2+ years ### "MatchMaker is a great product for us; we manage both donors and customers seamlessly." February 22, 2018 4.0 We've been able to manage our customer database with our donor database. Pros The customer service is great! I get fast responses and personalized help. I also appreciate the webinars. I'm not able to use the product on a daily basis, thus I forget all the steps to do something, so I call for help regularly. Cons The graphics are a little outdated and the report titles are not always intuitive enough for me to find what I need quickly. Review Source SB Shannon B. Senior Administrative Assistant Used the software for: 6-12 months ### "The customer support is outstanding!" May 24, 2017 4.0 Pros I like that it tracks table assignments to prevent overselling an event. I like the help menu and really like the quick response time to any questions. Cons I'm a new user and still learning. I believe once I have the framework set up I'll be more savvy to all that it can do. Review Source xN xolile N. administrator Non-Profit Organization Management Used the software for: 6-12 months ### "nonetohero " August 6, 2016 5.0 ,this product is very friendly, easy to use it i never experience any difficulties would love to bring more clients Pros It helps our community Cons its perfect Review Source Similar Products Featured ## Related categories [Donation Management](https://www.capterra.com/donation-management-software/)[Fundraising](https://www.capterra.com/fundraising-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)