# ExceedFurther Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ExceedFurther the right Fundraising solution for you? Explore 96 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/2702/Exceed-Further/reviews --- ExceedFurther 4.5 (96) [View alternatives](https://www.capterra.com/p/2702/Exceed-Further/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of ExceedFurther Ease of use 4.2 Customer Service 4.8 ## Pros and Cons in Reviews JF Jackie F Chief Development OfficerCivic & Social Organization, 11 - 50 employeesUsed the software for: More than 2 years. “I like the customization of user defined fields and the very thorough data collection for things like biographical data, gift data, tribute information, etc.“ July 23, 2025 CO Chukwuemeka O Marketing InternNon-Profit Organization Management, 51 - 200 employeesUsed the software for: Less than 6 months. “Also it was confusing to merge certain people at times.“ July 17, 2024 KL Kourtni L Director of OperationsNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “Its ability to host forms, collect information, and process data automatically saves staff time and enhances our overall team efficiency, allowing us to deliver the best possible service to our guests.“ September 10, 2025 LB Lindsay B Executive DirectorSports, 2 - 10 employeesUsed the software for: Less than 6 months. “Another con is the inability to have comp codes in the event ticketing portion of the system.“ March 5, 2023 EB Elyse B Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “The staff is responsive to requests for assistance, they provide great training on the modules and they reach out on a regular basis to get to know their customers.“ March 5, 2025 LM Laura M Director of DevelopmentNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “The customer service we received was poor.“ June 3, 2024 KT Kendra T VP of Resource DevelopmentNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “Exceed Further's price point is excellent for smaller organizations who have outgrown "basic" databases and need to move to the next step.“ December 26, 2025 TD Toni D Director of DevelopmentNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 6-12 months. “It could not have been smoother.“ October 31, 2023 ## Showing most helpful reviews Showing 1-25 of 96 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Michael C. President Used the software for: 2+ years ### "Transitioned to this platform for combined benefits of ease of used and reduced costs." October 10, 2017 5.0 Realized immediate results in on-line fundraising through implementation of the peer-to-peer fundraising application. Pros Upon transitioning to the Donor Community platform we immediately implemented peer-to-peer fundraising with the board of directors which had an immediate impact on our annual campaign. The ease of use and ability to engage was an instant home run for the organization and significantly increased board engagement in the fundraising process. Cons Transition is always difficult, that being said the team at Donor Community worked with us closely through the process and turned what can be difficult into a fairly seamless process. Review Source CD Carrie D. Development Director Non-Profit Organization Management Used the software for: 6-12 months ### "Great CRM product" August 28, 2024 4.0 This has changed the way we track and communicate with donors and other constituents. Having an all-in-one product has been a game changer. Pros Customizability and great customer service Cons Could have a nicer user interface. It takes some time to learn how to use it effectively. Alternatives considered [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[Little Green Light](https://www.capterra.com/p/123954/Little-Green-Light/)[Blackbaud CRM](https://www.capterra.com/p/178085/Blackbaud-CRM/)[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Reason for choosing ExceedFurther Customizability, customer support, and value for the money Review Source LM Laura M. Director of Development Non-Profit Organization Management Used the software for: Less than 6 months ### "Major Problems with Conversion - disappointing customer service" June 3, 2024 3.0 Pros The reporting features/options are robust. Cons We were so disappointed with the conversion process and lack of responsiveness of the conversion team and those in charge of "Client Success." On multiple occasions, we waited days to get answers to questions, and that was after our repeated emails/phone calls. The customer service we received was poor. Review Source TB Terri B. Executive Director Education Management Used the software for: 2+ years ### "Inheriting a System Can be Good" June 28, 2023 4.0 Overall, the system works great for events, peer to peer fundraising and donor management. There is so much more that has gone underutilized and over time working in a shop with 1.25 staff I'm hopefully to use the software to it's fullest potential. Pros Exceed Further is a powerful software solution that manages donor/alumni databases, donation and facilitates event management that I had never heard of and I've been in the non-profit/fundraising for over 12 years. Like with any software there is always a learning curve. Once you have the system down it is user friendly. Reports are easy to run. Customer services is quick to respond. I'm still not using it to it's fullest potential because I continue to learn more about the capabilities. They continue to expand the possibilities to assist non-profits. Cons This software wasn't originally designed for education foundations. It is helpful to have a little understanding of software if you are in a small shop with no IT support. There were many user defined fields that needed to be set up. This creates an issue if you have a user defined field with important information, like graduation year and you aren't able to pull a report. They did find a solution for us to run reports by graduation year. The interface with Quickbooks online has taken longer than anticipated. I'm of the generation of hands on learning with some one instructing me instead of a watch the video and figure it out. The software has taught me to watch lots of videos to learn what I need to do. Alternatives considered [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) Reason for choosing ExceedFurther Switching CRM's can be painful. Upgrading to the cloud version was less painful and more affordable. The transition was very much like getting a new CRM but because they had a majority of the data on the desk top version it made it easier. The price is affordable for the customer service and the ability to have information go right into the donors records without having to upload or enter information into another system is amazing. They really work hard to customize to your needs to the best of their ability. Review Source LZ Lori Z. Administrative Assistant for Development Non-Profit Organization Management Used the software for: 2+ years ### "ExceedFurther Satisfied!" July 14, 2023 5.0 Excellent. Pros Online Transactions to pull in donations. Cons Being able to have system acknowledge possible duplicate when entering a new account. Switched from [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Previously had Exceed, switch didn't to Salesforce ended up not being the best fit for our organization's needs. Review Source TD Toni D. Director of Development Non-Profit Organization Management Used the software for: 6-12 months ### "Don't walk, run...." October 31, 2023 5.0 The conversion was not as stressful as I had thought it would be. \[sensitive content hidden\], who did the conversion was so easy to work with, she was always available, eased my worries and we did lose any data. It could not have been smoother. Pros Exceed Further is a friendly, easy to use CRM. With a variety of templates and reports, getting data and stats is a breeze. If you are on the fence, don't be, you won't regret the decision. Cons Nothing, as of yet. We are yet to use this system to its full capacity, but we are excited to be moving forward with more donation building tools. Reason for choosing ExceedFurther Ease of use and the promise of customer service availably. Switched from [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Needed a cloud-based software and something easy to use. Review Source AB Andria B. CEO Non-Profit Organization Management Used the software for: 2+ years ### "Arreva is a great solution for non-profits looking for a fundraising platform" February 23, 2023 5.0 We have been using the Arreva system for over 5 years and are completely satisfied! Pros Arreva is extremely customer friendly and easy to use.The annual fee is exceptionally affordable.And customer service is knowledgeable and responsive! Cons There are few "cons" with this platform. Switched from [Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/) This system was too robust for our needs.And very expensive given the # of online transactions. Review Source Sabrina G. Operations Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Amazing Platform and Even Better Customer Service!" August 10, 2018 4.0 Arreva has been a lifesaver for my organization. We went from having to use several different software programs to meet our needs, to using Arreva as the hub of most if not all of our data needs/uses. What makes Arreva stand out from the rest, however, is the PHENOMENAL customer service. The folks at Arreva are highly responsive, very professional, sincerely invested in your success, and extremely patient as people are learning how to leverage the platform. Pros Arreva is a great and user-friendly platform for donor management. The current features are adequate for nonprofits and certainly are an improvement over other, more expensive platforms. I also like that the Arreva designers are constantly evaluating the product for upgrades and modifications. Cons Some of the required fields are prohibitive and create some challenge to data importing. But overall, this platform is great! Review Source Tina I. Director of Special Events & Community Relations Used the software for: 2+ years ### "The program is great. We haven't used all the features, but are happy with what we've used." November 2, 2017 4.0 Pros I like how easy the software is to use to add names to the database and looking up information on houseguests, donors, etc. Cons It can be difficult to pull some of the reports and I sometimes think there is too much information included that we have to extract from. Review Source Ian F. Associate Executive Director Education Management Used the software for: Less than 6 months ### "Good product, troubling team..." October 9, 2018 3.0 Good product, but the behind-the-scenes team was really pushing for greater engagement. Pros Arreva has a strong product– they offer both CRM capability, as well as online donation support. For getting everything all in one place, and if you don't have a bunch of tech-savvy folks around the office, it really can save you a lot of time. Cons The support/sales team at Arreva have been of the more pestering that I've encountered. There seemed to be some needless communication, both on the "selling" side, as well as the "upgrade" side. Review Source JB Jenny B. Development Assistant Hospital & Health Care Used the software for: 6-12 months ### "Review for \[sensitive content hidden\] " June 27, 2023 5.0 I love the customer service that ExceedFurther offers. I had just gotten off a zoom call with \[sensitive content hidden\] and they were very quick to help and explain how to do certain things on the platform. Keep up the great work! :) Pros ExceedFurther is very well put together and organized. It is very easy to use and super helpful when we need to document donor information. Whenever I had a question, I reached out directly to \[sensitive content hidden\]s and they did not hesitate to respond/get on a zoom call to help me troubleshoot my problem. Cons I wouldn't say there are any cons about ExceedFurther. It's a very great and helpful platform and I recommend that other organizations use it if they haven't already. Review Source MC Mary C. Owner Non-Profit Organization Management Used the software for: 2+ years ### "MatchMaker FundRaising Software is a fundamental aspect of my small business." June 4, 2017 5.0 Strategic donor management and a great product for the value. Pros MatchMaker Fundraising Software customer service is second to none in availability, response time and solutions generated. The variety and ease of searches, reporting and donor correspondence provide strategic donor management. Event management combines the multiple aspects of any event and delivers a seamless tracking from start to finish. Cons Initially, queries were difficult to grasp. Trial and error lead to some frustrating results; however, the training workshops specific to this aspect have been invaluable to my understanding and use of queries . Review Source MF Marcia F. Donor Manager/Grant Writer Used the software for: 2+ years ### "Matchmaker offers a non-profit a beneficial software program and efficient support staff. " May 24, 2017 4.0 Pros The software is easy to learn. A non-profit can really benefit from the Matchmaker reports and information that can be generated. Long range future planning can be implemented by utilizing the information that is at your fingertips. At our organization we have multiple users, but I am the person who uses it most. Cons It will give me critical error messages that I don't understand, but I don't worry about it. I thought formulating a query in matchmaker was a little tricky. It took me awhile to learn this. Review Source BB Betsy B. Data Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "I enter donor data for a no kill shelter. I enjoy the Web based platform because I can work at home." November 6, 2017 5.0 We keep track of the donations of our patrons and can generate the year end letters they want for taxes. Please our staff can use the data for future campaigns. Pros Reports are easy, saving them, pledge payments we use for those who give each month. Love the acknowledgement letter process. Cons 1\. when a donor is not in, I hate having to go to add, household, retype the last name, no it isn't listed then click add at the bottom. 2. to print the list of donors in a batch, too many steps. couldn't we print the list from the batch menu. instead of See details, Print details, go to the download, save and open in Excel. urgh. I like to print a hard copy for each batch and include it in the packet. 3. generally slow since it is web based. and I do close tabs but still it bogs down. Review Source JB Jordan B. Communications Specialist Health, Wellness and Fitness Used the software for: 2+ years ### "MatchMaker software is user friendly and their customer service is beyond excellent!" February 20, 2018 5.0 This software is what keeps the foundation moving as a well oiled machine. The organization and the reports available help us to maintain but to also stay in touch with our donors and expand our reach. Pros The organization and the capabilities that this software offers. The reports are very helpful in keeping our Foundation organized. Cons I wish we had the capability to store some of the documents and images within the constituents profiles for record keeping. Review Source CB Clark B. Development Director Non-Profit Organization Management Used the software for: 1-2 years ### "The Best Customer Care" February 14, 2023 4.0 Good, its helps manage donors, events etc. Pros Arreva takes some time to learn but once you do, there is an array of things you can accomplish in a few short clicks. Cons I am also using Network for good. Its a much simpler platform to navigate. Review Source CO Chukwuemeka O. Marketing Intern Non-Profit Organization Management Used the software for: Less than 6 months ### "ARREVA: Tech that helps" July 17, 2024 5.0 Pros The interface is smooth and straight forward. Support center is very helpful. Just need to play with it and gain experience, once I did I loved using the system. Cons This was more so my end, but the system had delayed times when merging households. Also it was confusing to merge certain people at times. Review Source SM Sasa M. Fund Development Specialist Non-Profit Organization Management Used the software for: 1-2 years ### "MatchMaker FundRaising Software is a multi-functional, easy to use fundraising software. " May 23, 2017 5.0 Donor and event management. Pros The very fast, helpful and friendly service from the developers of MatchMaker. It is a true product of fundraising experience and innovation built to enhance user experience. Functionality of reporting changes based on user feedback and is integrated in the updated versions of software. Cons When entering information, you have to pay close attention to details in order to produce specific queries and mailings. Reports sometime require extra steps to detail results you are looking for. Review Source KV Kayte V. Development Manager Used the software for: 2+ years ### "Easy to use and amazing customer service! " May 26, 2017 5.0 Pros I love that this software was designed by a fundraiser. This makes it easy to use and easy to understand! MatchMaker has the best customer service and I love that I can speak with a person anytime I have a question. Cons Queries can be difficult in the beginning. I have found the more I use them they become easier to create. Review Source DW Danielle W. Secretary Used the software for: 2+ years ### "I have used the Matchmaker Software for the past 6 years. It is easy to to use and navigate." May 23, 2017 4.0 Pros I like that it is easy to look constituents up by different attributes. I also like that I can rapid post a gift that is received from the constituents. Cons What I least like about the software is that I can't search for the middle names or birth names (as in maiden names). Review Source WC Wendy C. Administrative Supervisor Non-Profit Organization Management Used the software for: 1-2 years ### "Excellent Customer Service and Training" September 25, 2018 4.0 I am very happy with the service provided by Arreva Exceed Beyond and would recommend it to another colleague. Pros The customer service is exceptional. Anytime my team and I have a question, we are able to send an email to Arreva Exceed Beyond and our question is answered quickly. The training that is offered through Arreva Exceed Beyond is also wonderful. They allow you to view the training from the website if you're unable to attend the webinar. Cons If you haven't had any training or participated in a webinar, you will not be able to fully use this system to the best of it's capabilities. I would recommend anyone that is thinking about purchasing this software allow plenty of time for training with your staff. Review Source BN Betty N. Director of Marketing & Development Hospital & Health Care Used the software for: 2+ years ### "Excellent support staff and understanding of the non-profit industry." June 6, 2017 5.0 Better reports, less time entering gifts, better tracking of donors. Pros The software is so much easier to used than what had been in place for many years. It is "logical" in the way you can perform the day to day tasks, adding new donors "on the fly". It is obvious the developer knows what a non-profit fundraiser needs to complete the tasks on hand. Review Source Response from Arreva June 7, 2017 If the zip code is in the software, it will auto-fill the city and state. If the zip code is new to the software, the city and state will need to be entered the first time. MH Melinda H. Assistant to the Dean for Community Engagement Education Management Used the software for: 2+ years ### "MatchMaker is a great product for us; we manage both donors and customers seamlessly." February 22, 2018 4.0 We've been able to manage our customer database with our donor database. Pros The customer service is great! I get fast responses and personalized help. I also appreciate the webinars. I'm not able to use the product on a daily basis, thus I forget all the steps to do something, so I call for help regularly. Cons The graphics are a little outdated and the report titles are not always intuitive enough for me to find what I need quickly. Review Source SB Shannon B. Senior Administrative Assistant Used the software for: 6-12 months ### "The customer support is outstanding!" May 24, 2017 4.0 Pros I like that it tracks table assignments to prevent overselling an event. I like the help menu and really like the quick response time to any questions. Cons I'm a new user and still learning. I believe once I have the framework set up I'll be more savvy to all that it can do. Review Source xN xolile N. administrator Non-Profit Organization Management Used the software for: 6-12 months ### "nonetohero " August 6, 2016 5.0 ,this product is very friendly, easy to use it i never experience any difficulties would love to bring more clients Pros It helps our community Cons its perfect Review Source Similar Products Featured ## Related categories [Donation Management](https://www.capterra.com/donation-management-software/)[Fundraising](https://www.capterra.com/fundraising-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.