# Page 3 | ExceedFurther Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is ExceedFurther the right Fundraising solution for you? Explore 96 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/2702/Exceed-Further/reviews --- ExceedFurther 4.5 (96) [View alternatives](https://www.capterra.com/p/2702/Exceed-Further/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of ExceedFurther ## Showing most helpful reviews Showing 51-75 of 96 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MF Marcia F. Donor Manager/Grant Writer Used the software for: 2+ years ### "Matchmaker offers a non-profit a beneficial software program and efficient support staff. " May 24, 2017 4.0 Pros The software is easy to learn. A non-profit can really benefit from the Matchmaker reports and information that can be generated. Long range future planning can be implemented by utilizing the information that is at your fingertips. At our organization we have multiple users, but I am the person who uses it most. Cons It will give me critical error messages that I don't understand, but I don't worry about it. I thought formulating a query in matchmaker was a little tricky. It took me awhile to learn this. Review Source HC Hannah C. Development and Membership Coordinator Museums and Institutions Used the software for: 1-2 years ### "Overall great customer experience, lacking " May 23, 2017 4.0 Pros The customer service could not be better! The people at MatchMaker headquarters took the time to walk me through each question to make sure I was comfortable with the answer and could duplicate the process again when needed. my rep was a wealth of knowledge and really understands how to make MatchMaker work for so many different needs. Cons At times difficult to bring in information from online Qgiv connection ( have found work arounds) It is very basic in the way of presentation (although you do not need all the bells and design whistles that some of the other softwares have) The reports seem very useful, but I am still waiting on a list of when to use what report. Review Source JM Jeff M. Director of Mission Advancement Civic & Social Organization Used the software for: 2+ years ### "Will Exceed exceed your expectations?" April 12, 2017 3.0 I used this database for a little over 4 years. While it was basic and easy to use, it was somewhat limited. But, for the money, it was a bargain. It's a good alternative to an excel spreadsheet or access database for a small organization. It stores donor data, allows you to retrieve it, does letter merges and other fundamental stuff. It is not cloud based or integrated with any of the other shiny new toys. They have since introduced a cloud-based version with more bells and whistles - but I haven't used it and can't comment on it. Pros Easy to learn, easy to use. Support was there for us when we needed it. Very low cost. Smaller company that seems to care about your success. Cons Very limited in what it could do. Not cloud based. Reports take some learning. Review Source BB Betsy B. Data Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "I enter donor data for a no kill shelter. I enjoy the Web based platform because I can work at home." November 6, 2017 5.0 We keep track of the donations of our patrons and can generate the year end letters they want for taxes. Please our staff can use the data for future campaigns. Pros Reports are easy, saving them, pledge payments we use for those who give each month. Love the acknowledgement letter process. Cons 1\. when a donor is not in, I hate having to go to add, household, retype the last name, no it isn't listed then click add at the bottom. 2. to print the list of donors in a batch, too many steps. couldn't we print the list from the batch menu. instead of See details, Print details, go to the download, save and open in Excel. urgh. I like to print a hard copy for each batch and include it in the packet. 3. generally slow since it is web based. and I do close tabs but still it bogs down. Review Source JM Jay M. Chief Development Officer Non-Profit Organization Management Used the software for: 2+ years ### "The software has proven useful in streamlining the gift recording and acknowledgement process. " August 16, 2017 5.0 Pros It is a flexible platform that allows for development as the fundraising needs grow: new report templates, new list templates, new dashboards can be created as needed. It offers varied ways of retrieving data to suit the fundraising projects needs. Cons The user interface seems a little complex at the beginning and requires a bit more up-front training . There are instances when the software is prone to delayed response times. Review Source JB Jordan B. Communications Specialist Health, Wellness and Fitness Used the software for: 2+ years ### "MatchMaker software is user friendly and their customer service is beyond excellent!" February 20, 2018 5.0 This software is what keeps the foundation moving as a well oiled machine. The organization and the reports available help us to maintain but to also stay in touch with our donors and expand our reach. Pros The organization and the capabilities that this software offers. The reports are very helpful in keeping our Foundation organized. Cons I wish we had the capability to store some of the documents and images within the constituents profiles for record keeping. Review Source JN Jeff N. Advertising Coordinator Automotive Used the software for: 2+ years ### "Will do everything but not as intuitive as I hoped." September 28, 2018 5.0 Pros —I can house all the constituent information I would ever need —Comprehensive reporting —Premier tech support. They are always there for us. I am sure any comprehensive CRM Donor Management system would be hard too figure out, but this tech support has made all the difference in our organization. They are worth all the short comings of the software. Cons —Constituent Information resides in different areas that are not accessible to some reporting filters. —When building a report I have filter choices that are not compatible with other filters. It would be nice to hide non-compatible filters. —Hard to understand and see which filters are compatible and those that are not. —Mail merge does not have enough controls to customize a letter. We just export the data and merge in InDesign. Review Source CB Clark B. Development Director Non-Profit Organization Management Used the software for: 1-2 years ### "The Best Customer Care" February 14, 2023 4.0 Good, its helps manage donors, events etc. Pros Arreva takes some time to learn but once you do, there is an array of things you can accomplish in a few short clicks. Cons I am also using Network for good. Its a much simpler platform to navigate. Review Source TA Timothy A. Director Used the software for: 2+ years ### "Great product great company and people working there." August 31, 2017 5.0 Pros Product is very easy to use and I can make changes and updates to my site right from my phone. Support always available if I have an issue or just some reminfers on how to input data. Cons I would like for some of the screens to be larger when working on a particular page so you CA get an overall look at what you are creating. I am very happy with the product and the company. Review Source MP Marlene P. Communications Director Non-Profit Organization Management Used the software for: 2+ years ### "Outstanding customer service." March 1, 2018 4.0 Having an historical accounting of donations. Event management is also good and allows for many types of needed information. Pros If you need a versatile database, this is where to get one! The fundraising and capture of funder and donation information is outstanding. Cons The website itself can be cumbersome; not WYSIWYG. My organization had an older version, so improvements may have been made since. Review Source JH Jodi H. Used the software for: ### "" February 27, 2012 4.5 I have been a client of MatchMaker Fundraising Software for nearly 10 years. One of the reasons I was drawn to MatchMaker was Diana’s 30+ years of experience in fundraising; she has developed software that has components a fundraiser needs. Additionally, MatchMaker is a great value and an investment that I know will continue to work for me – the client. I have used both versions of MatchMaker – Standard and Enterprise. Both have suited my needs, but I love the features Enterprise offers that will make it possible to expand and grow our organization. Implementing MatchMaker was easy; it was just a matter of sending the data and within a short period of time, we were up and running. Online training makes it possible to keep current with the software updates and professional topics that help with fundraising in general. The professional, knowledgeable and personable staff is always available to assist with questions and is open to suggestions for new features within the system. For someone who is not very computer savvy, the software is very easy to use. It is set up logically, provides helpful reports, and timely updates. During the last several months, we have been running a $600,000 capital campaign. The Campaign feature of the software has made it possible to maintain up-to-the-minute progress and keep the momentum going. One of the outcomes of the campaign has been the number of new donors. We will be able to grow our organization over the next several years through the number of people we have touched through this campaign. Review Source JR Jennifer R. Director of Business Services Non-Profit Organization Management Used the software for: 2+ years ### "Use this software every day for our donor data base and reconciliation of donor giving. Extremely " May 15, 2018 5.0 Pros Multiple reports at every level, in-depth information about donors. Retention of records and ability to sort information by dates. Cons the search function - every time you make an entry (gift, guest, etc.) you enter the donor name and search and wait - and then if they are new an you make a new entity, you have to search again and wait again. duh Review Source BB Beth B. VP of Philanthropy Non-Profit Organization Management Used the software for: 6-12 months ### "Thank You, DonorCommunity" October 31, 2016 5.0 From the first contact, the staff of DonorCommunity have been dynamite! They are professional, responsive, friendly, and could not be more supportive of our needs. As a small organization, we needed a fundraising solution that was affordable, yet comprehensive. We have found just that and more with DonorCommunity. It is easy to use, allows us to keep all of our donor information in one place, and gives us a complete picture of each constituent's activity. We no longer need separate systems for events, a CRM, newsletters, donations, form building, etc. Thank you to the entire DonorCommunity team from JoshProvides! Pros We like how easy it is to learn and use and that all of our data can now be housed in one place. Cons Would like the store feature to be a little more robust. Review Source DS Denise S. Administrative Assistant Non-Profit Organization Management Used the software for: 2+ years ### "Exceed Beyond review" September 28, 2018 4.0 I enjoy using Exceed Beyond. It has been one of the easiest donation tracking system that I have ever used. Pros I like the fact that it's extremely easy to use. I am able to use new options on the system all of the time with the assistance from the HELP tool. Cons I like the product--there's not anything that I don't like about it. Review Source JA Jamie A. Director of Development and Community Programs Sports Used the software for: Less than 6 months ### "ExceedFurther Review" November 16, 2023 5.0 Pros I am new to the ExceedFurther platform, and have not had much experience in CRMs as a whole. When I have had questions, the IT support team has been very helpful, even proactively sending articles and videos when we started a new integration so I could get started at my pace. The trainings and communication with the company have been very helpful and professional, without feeling stuffy. Cons The interface is not intuitive to me, so I have had to really work hard to train the steps that I take to enter and pull data, and I am not always aware of what the system can do. However, once I bring up something that I want to do, the team usually has a quick response regarding how the capability is already available, and how to achieve it. Review Source SS Sara S. Fund and Business Development Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Timely and customer oriented with great results!" May 30, 2017 5.0 Better organized data and contact information with ability to more strategically meet fundraising goals! Pros The availability of client services and step by step directions to achieve fundraising goals. Ease of access to other integrated software like Microsoft Word, Excel and Constant Contact. Cons Can be difficult to understand how to work each function to the maximum usage for best results and more organized data collection. Review Source LR Laura R. Administrative Assistant Hospital & Health Care Used the software for: 2+ years ### "I have been entering data, writing queries, pulling reports, etc. using MatchMaker since 2006." February 21, 2018 4.0 Pros I can ALWAYS count on customer support via email or telephone! "Rapid transaction entry" of donations is so helpful. Cons There are some features I fumble using; writing queries, recalling where to edit lists or amend codes. Review Source JL Jim L. Recreation Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Awesome program for its price point!" October 17, 2017 5.0 The ability to collect historical data and separate revenue by reason codes--or in our case events or programs. Pros Ease of accessing historical data for reporting. Versatility to alter application to fit our needs. Cons Some of the "next steps" are not intuitive. Fortunately, a staff member is very adverse to this program and has developed a user guide for staff to utilize. Review Source TS Ted S. Director Used the software for: Less than 6 months ### "The software is intuitive, easy to use, and the customer service is unparalleled. " August 4, 2017 5.0 I have hosted an event and received online donations through our website. The software captured all of our constituents information and follows up with an email that you can craft yourself or they have templates already created. Pros I like the peer to peer ability to have constituents create and control their own fundraisers. I also like the all in one aspect of the product. You don't need to buy three different platforms for your CRM Arreva has it all covered. There are templates for all of your fundraising needs and if there isn't one you have the ability to create it. Again, and not of lesser importance the customer service is fantastic. Cons I would like to be able to run a simple old snail mail campaign using some of the templates. Honestly, this may be an option that I just haven't covered yet in my usage. I am fairly new but I'm sure if it's not there it will be soon. Review Source KP Katharine P. Assistant Director of Development Used the software for: 1-2 years ### "You guys are always so quick to answer any questions, you make our jobs so much easier!" October 2, 2017 5.0 Pros Very user friendly, great report options, any problems are resolved very quickly, its a one stop shop for all your donor record keeping needs! You guys are amazing and the software is incredible!! The software is a one stop shop and everything we could need is available! Review Source JR Jennifer R. Director of Business Services Non-Profit Organization Management Used the software for: ### "Very user friendly, great support when I have needed help, good variety of reports available" October 31, 2017 5.0 Great way to track all our donors and generate reports with accurate information. Pros The ability to track all of our donors by, type, location, retention, level of giving, etc. Keeping track of families (guests) easy to use. Administrative preferences are great and very helpful. Able to enter lots of data on each individual and/or organization. Cons For every entry you must put in the name, then search, and if the entry is new, enter and then search again - very awkward and time consuming. The system of invoicing for families (guests) is not user friendly. Review Source JC Jasmine C. Alternate Admin Hospital & Health Care Used the software for: 1-2 years ### "easy to use" December 18, 2018 5.0 Pros I appreciate how user friendly the software is, and my favorite part is the ability to use it anywhere! Cons Nothing is perfect, but the prompt response from their support team to fix any issue, makes it even better Review Source RB Rob B. Executive Director Civic & Social Organization Used the software for: Less than 6 months ### "The best Donor Management Software" January 18, 2018 5.0 Pros This software does everything you could want it to do and then some! It allows you to fully house all required information about a donor that you'd need such as their contact information, giving history, etc. It is the most advanced software I have ever used to date. Cons I don't know of any! I love this software! The only one I could think of, If I really had to pick one, would be, is the learning curve. It does take a little while to fully learn how to use the program. Review Source PB Pam B. Director of Development Used the software for: 6-12 months ### "A great program to use!!! " February 20, 2018 5.0 Pros It is a very simply process to creat the type of report you are looking for. The report is very easy to read and obtain information. Cons At times, I have to look a little harder to find what I am in need of. System could be just a little more user friendly. Review Source LO Lorna O. Bookkeeper Non-Profit Organization Management Used the software for: 1-2 years ### "Great support." May 23, 2017 5.0 Pros The software is easy to work with. The quick support we have received is awesome and very explanatory. Thanks for all you do. Cons Sometimes I can't find a constituent when I do the search but I know a person is in the system. Other than that, I don't really have any issues. Review Source Similar Products Featured