Best For

Small to mid sized import/export and distribution companies. Most of our customers are currently using QuickBooks and supplementing that with Excel Spreadsheets where QuickBooks falls short.

Product Details

Software for importers and wholesale distributors. VISCO is an ERP software designed specifically for companies that are importing and distributing. Uniquely designed to handle profit by shipment, inventory visibility (including over seas and on the water), document management (Bill of Lading, Packing List, Commercial Invoices) as well as foreign currencies and unit of measure conversions. Integrates with QuickBooks. Free demonstration available.

Contact Details

VISCO

http://www.viscosoftware.com

Founded in 1980

Located in United States

Starting Price

  • $95.00/month/user

Free Demo

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

VISCO Features

Alerts/Notifications
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management
Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management
CRM
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Reporting/Analytics
Supply Chain Management
Warehouse Management
3PL Management
Barcoding/RFID
CRM
Cross Docking
Fleet Management
Inventory Management
Order Management
Shipping Management
Supplier Management
Transportation Management
Catalog Management
Contract Management
Fixed Asset Management
Inventory Management
Invoice Processing
Purchase Order Management
Receiving/Putaway Management
Requisition Management
Sourcing Management
Spend Management
Supplier Management
Auction Management
Budget Management
Collaboration
Global Sourcing Management
Rfx Management
Spend Management
Supplier Management
Supplier Qualification
Supplier Risk Management
Supplier Web Portal
Template Management
Demand Planning
Electronic Data Interchange
Import/Export Management
Inventory Management
Order Fulfillment
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management

VISCO Reviews

Showing 5 of 28 reviews
Overall
4.5/5
Ease of Use
4.5/5
Customer Service
5/5
Erin T.
Food & Beverages, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: Capterra
July 15, 2016

“A great value product with a great team to support it”

OverallI loved working with Visco! The entire process was great, from the initial proposal to the implementation. While they had great standard features, they were pretty accommodating with specific customizations as well. For projects we requested that may have been costly they were forthcoming with alternative solutions that gave us the result we needed for a better price. We have had it for over a year and I am still happy with how things are working and how hard the Visco team works to continuously improve the product. Their support team is made up of quality people and you have to respect a company where the executive team is always willing to help out, even with just support. The team is accessible and responsive!
ProsI like the uniqueness of the product that allows us to manage our imports. We evaluated numerous products and Visco was the only software that allowed us to track our imports on a per container basis. A lot of the logic behind the program makes sense for someone who is process driven. The reporting features are by far my favorite because of the granularity that it provides. The profit based reports are useful in driving business decisions and the other reports are useful in helping us forecast and manage our inventory. In the food industry, lot tracking is crucial and Visco has the capability to show where every lot of every shipment goes.
ConsManaging warehouse transfers is still something I wish they could fix. The transfer feature should have editing capabilities as well as viewing capabilities. It's not as flexible as some of the other software I have used and I definitely hope they find a solution for this. There are some personal preferences that I also wish could be fixed; for example some screens require you to click a multitude of buttons to leave the screen whereas other screens only require you to click a new tab.
Recommendations to other buyersReally understand what your business needs so you can communicate it to Visco but also trust that they know their product enough to make suggestions that yield the same or similar results. We made the mistake of thinking too broadly and ended up asking for some projects that we don't use. There have been some glitches in reports here and there but the team has been able to fix everything I've asked for.
Source: Capterra
July 15, 2016
Alexander H.
Data/Systems Manager
Food & Beverages, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
September 27, 2018

“Adaptable and Modular with a Steep Learning Curve”

ProsVISCO is a very adaptable, modular piece of software. There is a certain structure to all ERP software, certain limitations based upon physical constraints of product. However, anything outside of that rigid structure is fair game when it comes to this company, you're free to request modifications of almost any part of the software to suit your internal SOP and ask for support.
ConsThere is a steep learning curve when getting started with this software, worse if you're unused to the terms that VISCO uses for product movement. However, they have a robust team of support to help mitigate that. The true price of being adaptable and modular is that for every customization you request, there is programming involved on the VISCO side that takes time, sometimes weeks, as their backlog is full of requests from all their customers.
Reviewer Source 
Source: Capterra
September 27, 2018
Lillie T.
Logistics Lead
Import and Export, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
September 27, 2018

“Visco- it can track that”

ProsI love that the software seems to track just about everything. If you've got the data- there's a field for it... or one can be created. There's multiple ways to get the same area. There's many reports that help you to track down exactly which information you're needing. Once you get used to software, it really is a great tool.
ConsIt's Click-y.... Meaning you have to do a lot of point and click to get to where you need to go. It can be a bit trying to learn all of the steps needed to accomplish whichever task you've set about to do. But- if you're looking for software that can track everything, it's expected that you're going to have to take some extra steps to input all of the info.
Reviewer Source 
Source: Capterra
September 27, 2018
Jenna O.
Executive Assistant
Retail, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
August 17, 2016

“Jenna from Home Expressions”

OverallI've been using Visco daily for almost 2 years and would consider it a very reliable software. It's very easy to maneuver and in comparison to other programs I've used in the past this is the best. If myself or any of my colleagues ever need assistance the customer service team is wonderful! BreeAnn, Susan & Shirley just to name a few have been especially helpful with anything we need. Just yesterday I needed some assistance so I simply emailed BreeAnn. After immediately responding to my email she followed up with a call and stayed on the phone until all of my needs were met. I was very pleased to come into work this morning to another email from Bree just following up to make sure everything was in order. :-)
ProsGreat customer service!
Source: Capterra
August 17, 2016
Candace B.
Program Director
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Source: Capterra
May 17, 2016

“I have used this software since 1999. My experience is very positive.”

OverallI began using the CareWorks database in 1999 before it was a windows program. I find it to be very user friendly. I use many of the reports in my daily operations: Master Volunteer and Receiver Reports provide phone numbers which I use constantly. The Service Assignments allow me to know what volunteers take care of whom, and who I need timesheets from. I can print out individual congregational reports so I can report to a church how much and of what their volunteers are doing. The Program Profile Report is the greatest - it gives me stats for any period of time I need when we are applying for grants or giving reports to the Board. It tells me about the people served: #, sex, age dist, mobility, living arrangement, ethnic dist. It tells how many volunteers there were and how many hours they worked doing each service, and totally. I also print the Services Summary report monthly, after I have recorded timesheets. This program tracks donations from every source for whatever time period I need. This database is tailor made for Faith in Action Programs. I cannot think of a reporting need I have had that I was not able to retrieve from this database. The tech support is EXCELLENT - very responsive and patient. I couldn't work without this database. I am very pleased with it. The only con is that one is not able to easily send the reports electronically. Tech support has worked out a way to do this, but it is cumbersome.

Vendor Response

By VISCO on May 17, 2016
Although our primary product is a custom software for Importers, we also developed and support a smaller software program for non-profit organizations. We certainly appreciate the review!
Source: Capterra
May 17, 2016