--- title: "EZBIS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about EZBIS Software - reviews, pricing plans, popular comparisons to other Chiropractic products and more." source_url: "https://www.capterra.com/p/27270/EZBIS/" page_type: "product" language: "en" --- # EZBIS Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) EZBIS ## What is EZBIS? EZBIS Office is a uniquely-designed chiropractic software package for chiropractic practice management, combining ease-of-use with a fully comprehensive and automated software system. Chiropractors can choose the combination of features that best fit the needs of their practice. EZBIS offers modules for patient accounting and billing, collection tools, appointment scheduling, electronic health records and patient self-check-in. Now, patients can schedule their own appointments! ## What is EZBIS used for? [Chiropractic](https://www.capterra.com/chiropractic-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/) Overall rating Based on 159 user reviews Reviews sentiment Positive 92% Neutral 6% Negative 2% Starting price $995 Flat Rate, One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Rating Breakdown 4.6 +− Features4.5 Value for Money4.8 Ease of Use4.6 Customer Service4.8 Rating Breakdown 4.6 Features4.5 Value for Money4.8 Ease of Use4.6 Customer Service4.8 ## EZBIS Reviewers Verdict Updated August 2026 AI summary - EZBIS is well-suited for small chiropractic practices and office managers seeking an all-in-one clinical and administrative system. - Users most consistently value its ongoing improvements, customizable features, ease of use, and flexible reporting options. - It helps practices adapt to regulatory changes, simplify daily workflows, and reduce time spent on training and routine tasks. - Buyers should weigh a few practical considerations: some users note recurring bugs, challenges with claims processing, and limitations in SOAP note customization. - EZBIS fits clinics prioritizing adaptable practice management, but buyers needing advanced claims or modern note-taking may want to assess fit carefully. ## EZBIS alternatives Highest Rated [4.9 (185)](https://www.capterra.com/p/141960/ChiroSpring/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.1 (1,133)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting price $329.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [4.6 (128)](https://www.capterra.com/p/162807/zHealthEHR/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.8 (534)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/27270/EZBIS/alternatives/) ## FAQs about EZBIS Overview ### What problems does EZBIS solve? EZBIS solves slow front-desk and billing workflows in chiropractic and multi-provider clinics by connecting scheduling, EHR, claims, collections, and payments in one easy system. It reduces training time for new hires, catches claim errors, simplifies insurance verification and ICD-10 transitions, and gives office managers, billers, and practitioners responsive help when issues disrupt operations. Answer based on 103 reviews Overview ### Which roles and teams benefit most from EZBIS? EZBIS is most used by chiropractic practice owners, doctors, and office managers who need to run daily clinical and administrative workflows in one system. Front-desk and billing teams use it for scheduling, patient intake, claims, and payments, while executives and consultants rely on reporting, compliance support, and practice performance visibility. Answer based on 149 reviews Overview ### What company size and industries is EZBIS built for? EZBIS is chiropractic software built mainly for small businesses, which make up 99% of reviewers, especially medical practices at 48%. It also serves health, wellness and fitness organizations at 34% and hospital and health care providers at 14%, with limited enterprise use at 1%. Answer based on 159 reviews Features and Usability ### What are the key features of EZBIS? EZBIS includes core practice management features like appointment scheduling, SMS and email reminders, patient management, billing, and reporting. Differentiating features include chiropractic-focused office notes, customizable EHR and SOAP notes, insurance eligibility verification, claims management, and modular add-ons such as Front Desk and Collection Desk for clinics that need expanded workflows. Answer based on 97 reviews Pricing ### How much does it cost and what fees or limitations are included? EZBIS starts at $995 one time for the Basic Billing System, with a free trial available. Other options include the Complete EZBIS Office with 3 Users at 3995 one time and EZBIS Cloud Software at 225 monthly. Reviewers call it reasonably priced and flexible, though some say the monthly plan feels slightly high. Answer based on 21 reviews Integrations ### Which third-party tools and platforms does EZBIS integrate with? EZBIS integrates with Availity, Global Payments Integrated, Review Wave, Demandforce, Dragon, Bluesky, ChiroWrite, and Credit Card Terminal. These connections cover insurance claims, payment processing, appointment reminders, dictation, backup, and billing workflows. Answer based on 15 reviews Getting Started and Support ### How easy is it to onboard and train a team on EZBIS? EZBIS is generally easy to onboard for front-desk staff and other daily users, who reviewers say learn core tasks quickly. Admins or teams using the full system often need more time and follow-up training. Training is available in person, live online, webinars, videos, and documentation, though some users want more update-focused web training. Answer based on 24 reviews Getting Started and Support ### What customer support options does EZBIS offer, and how do users rate the experience? EZBIS offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users usually describe support as friendly, patient, and knowledgeable, with issues often resolved quickly and follow-up handled well. Some mention paid support plans, occasional hold times, and slower response through email for urgent problems. Answer based on 97 reviews Office notes ### How well does EZBIS handle office notes and SOAP notes? EZBIS handles office notes well for many chiropractic and multi-service practices, with editable templates and chart views that support daily documentation. Many teams like the flexibility and compliance support, but some clinicians find SOAP notes dated, slower during visits, or too manual for diagnosis updates and certain workflows. Answer based on 32 reviews ## Features AI summary Based on 1,344 Chiropractic reviews Capterra reviewers point to the following as the top priorities when choosing chiropractic software: - **SOAP notes** (**71%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**74%**) - **Patient Records Management** (**60%**) EZBIS supports all three of the features buyers rate most highly: **SOAP notes**, **HIPAA Compliant**, and **Patient Records Management**. Together, these capabilities help chiropractic practices document visits accurately, protect sensitive patient information, and keep records organized and accessible, allowing teams to manage care more efficiently and maintain compliance with confidence. SOAP notes 4.2 (42) 76.19% of 42 reviewers that rated this feature as important or highly important Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) HIPAA Compliant 4.9 (47) 70.21% of 47 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Records Management 4.6 (46) 67.39% of 46 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Appointment Management 4.8 (41) 63.41% of 41 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Healthcare Compliance 4.8 (45) 73.33% of 45 reviewers that rated this feature as important or highly important Compliant with healthcare rules and regulations around the world For Chiropractors 4.7 (57) 63.16% of 57 reviewers that rated this feature as important or highly important Serves chiropractic practices EZBIS 98 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Assessment Management: Creation, administration, and evaluation of assessments or tests - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Class Scheduling: Schedule in-person or online classes - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - EMR/EHR: Create and securely store digital patient records - Event Scheduling: Plan an event's time and location - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Chiropractors: Serves chiropractic practices - Forms Management: Store, manage and track all forms in a centralized location - Healthcare Compliance: Compliant with healthcare rules and regulations around the world - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Medical Billing: Manage billing and payments for a healthcare provider - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - No-Show Tracking: Track and monitor patient no-show rates - Online Booking: Book meetings and appointments through a website or digital platform - Onsite Registration: In-person, onsite registration - Outcome Assessment Tools: Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Physician Management: Track and organize physician schedules and pertinent information - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Reporting: Active reporting of data and metrics - Recurring Appointments: Schedule repeating appointments based on a duration of time - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rescheduling: Manage the rescheduling of appointments - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Website Integration: Seamlessly integrates with 3rd party websites - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (127) 4.5 Based on 127 reviews ## Pricing Value for money 4.8 (98) Free Trial [View pricing plan details](https://www.capterra.com/p/27270/EZBIS/pricing/) Basic Billing System $995.00 Flat Rate,One Time It includes: - Patient Accounting - Billing Complete EZBIS Office with 3 Users $3,995 Flat Rate,One Time It includes: - Patient Accounting - Electronic Health Records - Billing - Scheduling - Patient Self-Check-In EZBIS Cloud Software $225.00 Flat Rate,Per Month It includes: - Electronic Health Records - Patient Accounting - Billing - Collections - Scheduling - Patient Self-Check-In - Patient Portal - Remote Scheduling App Value for money 4.8 (98) 4.8 Based on 98 reviews ## Integrations [ Availity](https://www.capterra.com/p/68854/Availity/)[ Review Wave](https://www.capterra.com/p/157424/Review-Wave/)[ Demandforce](https://www.capterra.com/p/221823/Demandforce/)[ Global Payments Integrated](https://www.capterra.com/p/121910/OpenEdge/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (153) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (153) 4.8 Based on 153 reviews ## User reviews Overall rating 4.6 Based on 159 reviews Filter by rating 5(116) 4(31) 3(9) 2(1) 1(2) Mentioned topic Sorted by most recent DS Dr. Shawn P. Physician Hospital & Health Care ### "We are hard pressed on every side, but not crushed; perplexed, but not in despair" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 15, 2026 As a small business owner, you just can not put a value on being cared for. No waiting for a call back. Pros Excellent care from customer service with Ez Bis tech support. They integrate my EHR to my clearinghouse. As a small business owner, you just can not put a value on being cared for. Do you see someone skilled in their work? They will serve before kings. Cons Notes could be easier, but excellent, skilled, staff. We are hard pressed on every side, but not crushed; perplexed, but not in despair; persecuted, but not abandoned; struck down, but not destroyed. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DR Douglas R. Chiropractor Medical Practice ### "Client since 1990" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2025 I have been a client of EZBIS since 1990 and I plan to stay a client until my retirement. It has brought and kept my clinic with the times: especially with all the changes over the years. Pros The program has grown with my practice and has kept up with all compliance parameters. I was able to add and subtract locations and establish additional businesses within my umbrella of business. The features of the software allowed for both the billing of services and payments of services rendered to be easily tracked. I felt, after dealing with the customer support for my client form customization was the best value for money spent. Cons Finding the true and clean balance of services rendered is sometimes difficult to track due to clients that change insurances mid treatment phase. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 21, 2025 Thank you for the five-star review, Dr. Douglas! We appreciate you as a long-standing customer. It has been our pleasure to support your clinic and grow with you all of these years! MV Michael V. Owner Health, Wellness and Fitness ### "Just get it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2025 We had a great experience with EZBis. The service was great. When our computer was down due to hardware or software we had a resolution within mins. If there was ever an update it was prescheduled and done over a weekend or at night to keep the prectictioner from not having to alter schedules to keep people working and our offices flowing. Never had issues with security or hacking stories, I can’t say enough about customer support. All the tech were very nice and efficient. We went from written appointment book to EZBis (this was years ago) so the set up was just like we were use to in the old style appointment book that allowed you to go into the many individual accounts from that page such as billing and payment and of course future scheduling. Great experience I’m expecting with the future upgrade with AI it will only get better and much more user friendly Pros They have the no frills basics down in running an office. What I appreciated I was able to make alterations to the common statements in the pre inserted letters, notes etc… to the way I like to report things making my responses not look like they were canned Cons Notes is always, better way to integrate things like back and neck index into the notes, that is being done but better uniformly instead of looking like it was jammed in. I’m sure with the recent update with AI that has already been resolved Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reasons for choosing EZBIS Simpler to use and it was a little cheaper Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 3, 2025 Dr. Michael, we are glad to hear you have enjoyed your experience with the EZBIS software and our team! We appreciate you being a long-standing EZBIS customer. Thank you! KS Kelley S. Practice Manager Medical Practice ### "Highly recommend!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2025 Excellent. I used this software as a billing manager, and when I became the practice manager at a new chiropractic clinic, I persuaded the \[sensitive content hidden\] to switch programs and purchase EZBis. The \[sensitive content hidden\] is very pleased. Pros EZBis is very user friendly and helps make our clinic run smoothly. Every module works with each other so there is no double entry. Cons Creating your own reports in the survey generator is a little tricky, but once you know how to use it, it is easier. Switched from [ECLIPSE](https://www.capterra.com/p/27349/ECLIPSE/) Horrible reporting function within this program. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 3, 2025 Thank you, Kelley, for the 5-star review and positive feedback! It has been our pleasure to assist you and Inner Health Chiropractic. We look forward to continually supporting you! CM Cody M. Chiropractor Medical Practice ### "Don't waste time or money with other companies" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2025 Overall, everything has been exceptional. I can't say enough good things about the support they offer. Pros The customer service and support are top tier. I have never had an unpleasant conversation with anyone who works there, and they always go above and beyond to help. Cons Implementing an unfamiliar software takes a little time to get used to, but once you become familiar, it is very easy to utilize. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Frequent issues with the software functioning correctly and terrible customer service. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 1, 2025 Thank you for the very kind review. At EZBIS, we put our customers first. Our goal is to provide a software product that reduces the time and effort it takes to run a chiropractic office. We also strive to provide the absolute best customer service and support. Thank you for putting your trust in us. TM Tom M. Doctor of Chiropractic Medical Practice ### "Dr Tom Morgan " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 23, 2025 Excellent. They have always met my needs. Pros I have used this 1996 and it has evolved to always meet my billing and note taking needs! Cons The conversion of era insurance file to transfer to PCACE leaves the last 2 diagnosis characters off on the longer diagnosis codes. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 24, 2025 Thank you for your kind review, Dr. Morgan! It has been a pleasure supporting you for about 29 years! Our customer support team can certainly fix that issue for you. TS Thomas S. Owner and Medical Director Health, Wellness and Fitness ### "Owner/Clinic Director " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 18, 2025 Very pleased!! We have had numerous software vendors over the years trying hard for our business but after they go under we say Thank God we didn’t switch out of EZBIS. Pros Customer service! We're 33 yr. customers Cons Nothing as over the years EZBIS has been very responsive to our software improvement requests. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 18, 2025 Thank you for your kind review! On behalf of the EZBIS team, it has been a pleasure supporting you for 33 years! We strive to create the best chiropractic software with the best customer service in the industry. Lonny R. M. Chiropractor and owner Health, Wellness and Fitness ### "I love EZBis" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2025 I have always appreciated the customer service EZBis provides. I have the maintenance agreement and consistently get good responses and help with the software. There are very few problems with EZBis and they are good to catch glitches and get them fixed ASAP. Pros The features of EZBis are very easy to use and I have used EZBis for around 30 years. Cons We do a lot of nutrition sales and I like being able to enter our products into the system. I do wish there was a way to track sales of individual products better. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 19, 2025 We are very happy to have you with us for 30 years! It has been our pleasure to assist you with all of your EZBIS needs. Actually, we can assist you to easily track the sales of your inventory items; you may call customer service to do so! DE Dana E. Owner operator Administrator Health, Wellness and Fitness ### "EZ bis review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 17, 2025 Good. They were extremely helpful during the clearinghouse shutdown and still assist with more than just the software service. Their staff is friendly and follows through on cases when they don't have the answer offhand. They've been able to keep up with most of the healthcare industry changes over the course of the last 5 years. Pros Phone customer service and the representatives that assist with the product. Cons no signed consent forms with intake paperwork. Alternatives considered [Medisoft](https://www.capterra.com/p/266691/Medisoft/) Reasons for choosing EZBIS price comparison was much more affordable through EZBis Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 20, 2025 Thank you, Dana! It has been our pleasure to support you and Dr. Eickenberg. Stay tuned for an update that adds digital signing of forms! JS Jill S. Office Manager Medical Practice ### "Excellent Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2024 We have been loyal to EZBIS for over 25 years because of their great customer serivce. Pros I don't have to call often, but when I do have questions the support team is always fast, friendly and very helpful. Cons I wish the extra modules were not so expensive to upgrade to. And I do wish they still did in person training seminars. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 4, 2024 Hi, Jill! Thank you for your excellent review! We are happy to support you! We suspended our live training seminars during Covid. We anticipate restarting them in the very near future. We will inform you when a seminar is near you! [View all Reviews](https://www.capterra.com/p/27270/EZBIS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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