Who Uses This Software?

E-Z BIS has been developing and marketing software that is specific to the chiropractic industry since 1980.


Average Ratings

73 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $1,195.00/one-time
  • Pricing Details
    EZBIS Office is a modular system, so you can buy the exact features needed.
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • EZBIS
  • www.ezbis.com
  • Founded 1980
  • United States

About EZBIS

EZBIS Office is a uniquely-designed chiropractic software package for chiropractic practice management, combining ease-of-use with a fully comprehensive, automated and high-tech software system. Chiropractors can choose the combination of features that best fit the needs of their practice. EZBIS offers modules for patient accounting and billing, collection tools, appointment scheduling, electronic health records and patient self-check-in. ONC-certified for the meaningful use incentives.


EZBIS Features

  • Appointment Management
  • Billing & Invoicing
  • Claims Management
  • EHR Certified
  • Outcome Assessments
  • Patient Account Management
  • Patient Records
  • SOAP Notes

EZBIS Reviews Recently Reviewed!

Easy to use software with very little difficulties.

Nov 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It's easy to use for the computer challenge like myself. Whenever I need things changed or modified it's a quick call and it's done within minutes. Anytime there are problems they are resolved as quickly as possible.

When I first began using the E HR software I was reluctant. Now I find that the software actually makes me more detailed and I don't miss the little things that I used to miss.

Overall: The best thing that happens with this software is it keeps me organized, it is easily modifiable, and it makes me very detailed in what I do. I don't miss things like I used to. The little things that you might miss and with paperwork it gets filed away and never thought about again. With easy biz software, it stands out in front of you to address it. I wish it was easier to modify myself but some of that is my own fault because I'm not as computer savvy as the next guy.

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I have been using EZBis for over 20 years and they still surprise me with their innovative updates

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is easy to understand & use, and customer service reps are always patient and helpful. They are always creating new ways to help the doctor & staff do thier jobs more thoroughly.

Cons: It takes a few tries to be able to implement something new- I am not good with 'computer language' so I have trouble finding the right areas on my computer to transfer files to.

Overall: electronic billing right now- going to implement the treatment notes next, and get more familiar with the other software options.

Weve been using EZ Biz for YEARS, and have had very little problems!

Sep 26, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: This software is easy to use! Ive tried others, and found EZ Biz to be much less complicated; requiring many less steps to get the same thing accomplished.

Overall: let me tell you that getting online help from EZ Biz has always been very easy to do.

Excellent overall experience

Sep 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use and the sales and support team. I had all my questions answered same day and with ease. This is a fantastic product

Cons: There are no cons to this program as far as I have seen. Everything is simple and easy and explained well by the support staff or the sales staff.

Best software on the market for any Chiropractic or Medical Office! None Compare!

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The software makes the work in the office so simple, verifying insurance in one stroke at front desk, reminding patients of appointments by text or email or message, Entering patients from patient portal (interactive with software) Incredible! There are too many items to describe and the Customer Support is awesome! Been with the company over 30 years.

Cons: No real cons , except that our office is open on Saturdays and in the event we have problems, there is no customer support at that time.

Overall: This software saves time and money in hiring employees to complete the tasks that the software can handle in reminding patients of appointments and the task of verifying is so much quicker it's ridiculous.

Has been very good.

Jul 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
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Pros: The functionality. Easy to implement and easy to use! Very seamless when adding modules and upgrading!

Cons: Trying to utilize the whole program is a huge task! The trainers and support has been great with using all the parts and streamlining my office

Overall: Organized office. With a procedure and tools to accomplish our task.

EZBIS is a great . Aaron is great, he walks you through everything and stands behind the product.

Jun 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to learn and use. You can add on software as you grow. Very reasonably priced. The tech support is great very supportive. If the tech support isn't available Aaron will always help out.
They stay up to date on all the changes in health care. updates are inexpensive. Love EZBIS.

Cons: There are no negative aspects. EZBIS is a great product. User friendly and I wasn't a savvy computer person.

One of the better products out there!

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like that it is user friendly and easy to use. The customer service is spectacular, helpful and goes above and beyond to help.

Best company EVER. Top notch support team

May 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: This company has made my life easier! The software is so user friendly and their software support team is the best you could ever dream of. They are friendly and completely knowledgeable in what they do. Transitions of any kind are so easy with them. I can't run my business without EZBIS and would recommend them to every chiropractic office!!!

Overall: My office is so much easier to run

Phenomenal Customer Service !!!

Dec 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: I have been with EZBIS for almost 9 years now and I must say I am always impressed with their level of customer service. Whether I call about an issue we are having in the office, or call about something I want to figure out if I can do with the software, the EZBIS team is always courteous and they go beyond the call to help figure things out for me and my staff. Thanks EZBIS and Thank you always Aimee!

EZBIS REVIEW OF PROGRAM

Sep 23, 2016
3/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Often when there is an update another problem occurs or something has changed that is cumbersome. We have used EZBIS every since it was a DOS program.

Great software and customer service!

Sep 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: The program is easy to use and customer service is always friendly and helpful. Highly recommended company!

14 Years of Great Service

Sep 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our clinic has used EZ Bis software since July of 2004 and we have been very satisfied the entire time. The software has worked great and the customer service has been excellent. Even with all the health care changes over the last five to 10 years including EHR, PQRS, Meaningful Use, and ICD 10 coding, the EZ Bis software has always been ahead of the changes. Great company, great software, and 14 years of great service!

Staff very friendly. Calls back quickly. Always extremely helpful.

Aug 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4.5 / 5
Customer Support
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Pros: Friendly, helpful, and knowledgeable staff. Product is easy to use. Quick, easy updates.

Cons: Sometimes the wait time is lengthy, but very seldom.

Recommendations to other buyers: I love EZ biz. I don't have anything bad to say. Highly recommended.

Real People! Great Customer Service!

Jul 19, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I get to talk to real people and access to phone tech support. Software is virtual not just downloadable and flexible for the chiro/nutrition practice and custom note-taking for muscle testing.

Cons: setting up custom documents was a little challenge but at least it was possible w this software vs others

Recommendations to other buyers: Know whether you want downloadable software (1 computer) or virtual access, and compare apples to apples. EZBIS is more flexible than others with fair price point for full package of features. you also get to speak to real people through the training and transition of going electronic :) big bonus!

Made my job much easier

May 24, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I found the software easy to learn. When we added the Collection Desk module my day became much easier. I loved how quickly the electronic remittance advice posted payments to each patient's account. Tech support was very friendly. The only down side was being in a different time zone.

Our office has been using EZ BIS since the late 1980's. Excellent!!!

May 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: EZ BIS is the best "complete" software for the chiropractic office! In today's market, with many "gadgets", it is easy for a new graduate to be persuaded to utilize other software that "appears" to have everything. Unfortunately, what new graduates are not equipped to evaluate is the long term productivity for all aspects of the office (ease of data entry, billing, collections, and follow up just to name a few). An excellent chiropractic software is not just EHR with all the "enticing bells and whistles". One aspect about the software that is a definite pro is that the system has built in capabilities of performing a singular task through different means based upon how you want your office to function. This feature is exceptional as all offices function differently, having different procedures and different staff completing separate functions. In the 30 years I have worked with this software, I have always been completely satisfied with the updates and especially the customer service. Words can not express the patience the customer service department has to solve any problem and take suggestions for future improvements. Throughout the past 30 years, I have had the privilege to speak with many other offices about their software, only to find we definitely made the correct choice. Thank you Aaron (sales) for always answering any question we have!

Reliable for 25+ Years!

Apr 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have used EZ Bis software for over 25 years. It is one of the easiest software programs to use. It is intuitive, user friendly, it's features match the needs of our office without extra unnecessary things to complicate it, and importantly - it's affordable. EZ Bis has updated the program over the years to meet the demands of the healthcare industry, and many of the updates are based on feedback from their customers. Our office uses the coding, billing, and appointment systems. We provide medical services in our office, so the "treatment notes" program does not meet our needs, but there is no problem using two software programs. Our medical EMR software does have appointment and billing components, but they are complicated and illogical. Our EZ Bis software is the better choice, by far. We have had some glitches over the years, as you will with ALL software. However, the support staff has always worked diligently to fix our issues. You can tell they all sincerely care about their customers, they are knowledgeable, they work hard to do a good job, and there are MANY staff members who have been with EZ Bis for 10 or more years - some have been there since we purchased our software in 1991! I never hear a "new voice." You don't find that in many companies these days. That says a lot about this company!

The program appears to be very user friendly at this point.

Mar 14, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Though the manuals and help topics have not always been as clear as we would like, the customer service staff has been most helpful.

The Total Package!!

Mar 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: When we opened our office we purchased Ez Bis Office Software which included everything we needed to start our practice; (appointment scheduling with reminders available; billing; collections; etc...) because several colleagues had recommended this software.

When we learned that it was going to be mandatory to use electronic health records and become paperless we started researching pros and cons between the different types of software available. Being a "server based" system was more appealing to us; especially after hearing horror stories of clinics losing years of data with "web based" software. With a server based system I am in control of the back ups. Even more important was the fact that if the internet were to go down it would not cease all patient care.

** This actually happened recently; we were without internet for two days! With a web based server we would have had to utilize wi-fi (a possible security risk) and that is only if the wi-fi could connect. We had no issues what so ever. Crisis averted!!

All of the software available for health records say they are customizable, the catch is YOU have to customize all of it. Ez Bis is extremely user friendly. We were able to customize our clinics EHR to mirror our travel cards we had designed. This was HUGE as learning to utilize electronic health records can be quite intimidating. Ez Bis comes to you with built in tutorials and searchable manuals, and if you need assistance you get to speak to a real-live person who cares about the job they are doing!

We highly recommend choosing Ez Bis as your clinics software~ it truly is the total package and you won't be disappointed!

E-Z BIS..... EXACTLY WHAT EVERY PRACTICE NEEDS

Mar 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I began working with E-Z Bis in 2005. I became blessed by being trained by JULIA. The support, knowledge, and expertise that this company offers is 10 stars and top notch. After working with E-Z Bis I was introduced to several other software companies and options. The amount of revenue lost by investing in new start-up companies and working through them with their growing pains, made me realize that every office should have E-Z Bis. Most of my experience has been with Chiropractic and Holistic Health. I am now in a full Integrative Clinic and am so excited to be going back to my roots and will be ordering the office E-Z Bis!!!!!

I'm in practice today because of EZBIS....I would not have been able to cope without it and them.

Mar 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software itself is sufficiently complex to cover all the issues but is straight-forward and essentially easy to use. The remote access feature is surprisingly comforting in that it makes it certain that the issue is seen by the rep and makes instruction in how to do or not do it (whatever the issue is) again. The most valuable part of EZBIS is the support staff, far and away! They know their product inside out, are very gracious when dealing with a confused customer, never fail to make sure the issue is resolved to full satisfaction and that no other issues are lurking over the horizon, and have a light heart ( which in and of itself reflects very well on EZBIS management and their staff training program ...including sales staff training, BTW).

Have been using their software since June of 1992.

Feb 29, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Complete in what you need to keep office on track and compliant. Easy to use and logical. The vendor has kept me informed of all the changes I need to make in my EHR, Meaningful and ICD-10 issues.

Cons: No real complaints at this time, they have served me well for over 23 years.

Recommendations to other buyers: Contact EZBIZ, give them a trial and contact those that have used it for a long time.

EZ Business

Feb 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: How affordable and easy it is to use. How I can choose what systems I am going to need for my practice instead of getting something I will never use in buisness. I am a cash based business, so it fits.

Cons: I am not sure yet. I am very happy with the product and would recommend some improvement if need be

Recommendations to other buyers: Evaluate what you are going to be needing to fulfill your needs as a provider to patients through billing and or software. Either way EZBIZ has it all!

Long Time User, Always Satisfied

Feb 19, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I have been a customer of EZ-Bis for 6 years now, and I purchased this version from a previous chiropractic office which had been with EZ-Bis since the early 1990s. What's so impressive about EZ-Bis is the continual improvements they make to their software. Never satisfied. Constantly making updates, adding functionality, etc. They were on top of the ICD-10 changes nearly a year in advance, for example.

Cons: The hold times for customer service can sometimes be lengthy (5-10 minutes). I've found it best to call them on off hours: early in the morning or over lunch hour.

Recommendations to other buyers: As with any software, the customized improvements that you make to it will increase the functionality in your office. All of the EZ-Bis notes and EHR is fully customizable, which I appreciate.

I've been using EZBIS for almost 20 years now. I think its great and very versitile.

Feb 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have had multiple clinics and clinic types with all types of physicians. No matter what we have wanted it to do, it always has or they found a way to help us accomplish our goals. I think it is very reasonably priced and well done. I'd also highly recommend their yearly maintenance contracts which save you money and hassle.

We have been using E-Z Bis Chiropractic Software since 1990!

Feb 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We first went into Chiropractic practice in 1989, and went computerized in 1990. Our very first software has been our go-to software since that time: E-Z BIS! We feel that we have grown along with the company (Started out using the DOS program!). We have no desire to change, since E-Z Bis meets all of our chiropractic needs. And we don't even utilize all of the things the software can do! The support is great; they are always willing to help you solve a problem or figure out the answer to a question. We have no desire to ever change our chiropractic software company. They are the best!

Awesome software for chiropractors!

Jan 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
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Pros: The software is very intuitive and easy to use. The program is easily manipulated to perform any task, test, adjustment type, etc.

Cons: Nothing! The software is great and the customer assistance is wonderful!

Recommendations to other buyers: Give it a try or visit a colleague that is using it, you won't be disappointed.

E-Z Bis is the Best!

Dec 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to learn and understand. The BEST software I have ever used. The customer service is top notch and extremely friendly, quick, and helpful. This product is not complicated and confusing. Everything is laid out perfectly and well thought out. If you need software to manage your patients then you need E-Z BIS!

It's a complete office management sysytem, it is easy to implement, and very easy to use

Dec 21, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Starting your own practice can be stressful and expensive. Ezbis was the best software value, giving me the most "bang for my buck". They offer frequent updates with the changes that have occurred over the past few years. They also have knowledgeSethable and helpful customer service.

We have used EZBIS software for over 20 years and are very happy with this software.

Dec 09, 2015
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: We have used this software for so many years and have seen many great updates with the software throughout the 20 years. EZBIS is very user friendly and has so many features. It has many advanced features that we haven't even used yet. I would recommend EZBIS software to any clinic looking for a great (Chiropractic Specific) software for their business. The pros - The scheduling system, Billing system, Reports. Also EZBIS has great customer service.

EZBIS IS AMAZING!

Dec 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The office has used EZBIS since 2004 and I have been using it for 5 years now. The day I started the front desk person quit so I had to teach myself to use the software. Very easy to follow and learn and the support staff was amazing in helping me out and answering all of my questions. They have by far the best customer support I have ever dealt with. They always know what I am trying to accomplish and are very friendly and helpful. The switch to ICD-10 has been easy with no issues at all. I cannot say enough good things about this company, the people and the software.

We are thankful for EZ BIS!

Dec 03, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our chiropractic office has used EZ BIS since opening our doors 10 years ago. We are thankful for EZ BIS and how efficient the software is. The software is very user friendly and easy to use. Anytime we have questions or concerns customer service is more then willing to go above and beyond to help us. With the recent transition to ICD-10 EZ BIS helped make the switch much easier.

EZBIS is "easy" to use!

Nov 24, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
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Pros: Our office has been using EZBIS for around 8 years now and we have been very happy with it! It is user friendly and the customer service staff are always friendly and helpful. We have recently transitioned to EHR and ICD10 and both were relatively painless thanks to them! We would highly recommend EZBIS!

Cons: We don't have any major complaints. We are generally very happy with the software, and if we ever do have an issue EZBIS is always willing to listen to our suggestions and make changes as needed.

Recommendations to other buyers: Give it a try. We think you will be as happy as we are with it!

E-Z Bis is REALLY easy!

Nov 12, 2015
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The E-Z Bis Office is a phenomenal all in one product for the chiropractic office. It is exceptionally easy to use and all modules are linked to each other. You can work on billing, scheduling and EHR with just a couple clicks! Also, the sales and service team are fantastic. Whether you are buying a product from sales or having service help set you up they are knowledgeable.

Cons: The only complaint I have is that it takes some time in EHR to tweak things the way you want, but let's be frank they all do! At least with E-Z Bis you have the ability to do it.

Recommendations to other buyers: Look around and find what's best for you. What you will like with E-Z Bis is quality, value and ease of use!

EZ BIS Rocks!

Oct 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: We have used EZ BIS since 1988. We have never had a reason to change to another Billing Software Company. EZ Bis is a workhorse that just keeps working for us.

Cons: EZ BIS fulfills our needs and we don't have any complaints.

Recommendations to other buyers: The professional staff will help you figure out what is best for your practice and will be very patient with you as you learn the system.

Easy to use, affordable and always improving

Oct 20, 2015
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use with insurance tracking and outstanding balances. Ability to personalize EHR to our own verbage and consistent software updates.

Cons: The inability to use the automated messaging because we have call lists that cant be excluded

Recommendations to other buyers: For the price, the level of customer service and the free updates- EZ Bis is the way to go.

We have used EZ Bis since 1989 and have been able to watch the company grow.

Oct 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The pros out weigh the cons. The software is adaptable to any practice and we have referred many practices to them.

THE BEST SOFTWARE FROM BEGINNING TO RETIREMENT. EZBIS DOES IT ALL !!!

Oct 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The professionals at EZBis truly care about their clients success and work over and above to secure such. The software is focused for the Chiropractic clinic and the support given by the company to each client is beyond compare. My experience with EZBis has existed since 1989 as I have used their software personally in 5 different clinics operating as Office Manager. I became an EZBis Certified Trainer, traveling to clients locations offering training in all areas, since 1997 and have witnessed this software company evolve in all areas that are necessary for their clients to become successful and efficient clinics in their daily operations. The support/sales teams are truly professionals and extremely helpful and knowledgeable. They conduct nationwide training seminars and offer on-site training if requested. I highly recommend this software for the doctor who wants to purchase a software that will grow with your clinic as needed.

Up to date, adaptable, receptive to improvement.

Sep 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
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Pros: The up-to-date software before mandated deadlines in every step of healthcare industry change.

Cons: I dis not use EZ Bis electronic claims processing because of a bad experience in 2002. Since then I had to align with the state chiropractic association anyway, which required claims processing through a specific clearing house. So in the end it didn't matter.

Recommendations to other buyers: Pay attention to reports on insurance tracking. EZ Bis is excellent. Ease of use of product and the yearly service contract is well worth the money for the extra free services that save money in practice as well as ongoing free upgrades in software.

I've always had great success with ezbiz. Whenever I needed help their technical team was available

Sep 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have used ezbiz for many years and it's very easy to train others to use also.

Longtime user and very satisfied.

Sep 05, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4 / 5
Customer Support
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Pros: Ease of use. The program is stable and consistant. The sales staff is very helpful and not pushy. The new ICD 10 stuff is great.

Cons: No Complaints. Sometimes it takes a while to get a tech on the phone.

Recommendations to other buyers: This is a great program. I would recommend it to anyone.

Longtime valued partner

Aug 31, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our clinic has been with EZBIS since their early days. They have made our conversion to ICD-10 so much easier, and we couldn't have implemented Meaningful Use without their help.

Ezbis is very user friendly!!!

Aug 26, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Ezbis software is very user friendly and they have a prompt and friendly customer service department.

Excellent Product for the Price - Perfect for Chiro Billing

Aug 25, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: I've worked with the EZBIS software with clients for 30 years now. This is a reliable, dependable, workhorse software that fills all the basic needs. It is one of the best billing programs around, the ease of use if there, and the updates are timely. The ICD10 conversion program is very good and puts in in the top 5 of softwares. The schedule calendar is sweet and allows for a big volume or multiple providers.

Cons: As do most of the software vendors - EZ BIS will promote a product but not disclose that certain features are *available at an extra cost. So make sure you ask when you review the demo.

Recommendations to other buyers: Better billing / front desk program than ChiroTouch, but not as good at documentation. Way better than Future Health at everything. As good or better than others at ICD10 conversion.

EZBIS hits the mark!

Aug 24, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our office has used EZBIS for a few years now and have been very pleased with the software as well as the technical support they provide. However, we recently bought, and tried out, what we thought was going to be bigger and better software. Well, not so much. Dumped it after three weeks and went back to our tried and true EZBIS. Happy staff! Happy patients! Happy doctors!
Thanks so much!
Shawn Isdale, DC

EZ Bis is EZ to learn and use!

Aug 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've only been with the chiropractor's office for a year but I am impressed with this software. It's a very extensive software in what it can do but it's user friendly: I was able to jump right in! And the customer service is amazing! I attended a seminar a month ago - learned a lot in just one day - this company is doing everything right.

Outstanding software...

Aug 03, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been with EZBIS for several years and love it! Outstanding software and support! Never pushy always helpful. I have recommended it to several colleagues. Thanks EZBIS!

Software that is easy to use and continues to improve!

Aug 01, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: I have personally used the EZ BIZ software for 17 years now. I enjoy the fact that we can provide suggestions to EZ BIZ for future development of their product so that it will fit our daily needs. The software is not only efficient to use in EHR, but it can also easily be modified to include valuable notation that is specific from the treating doctor. The front desk module and filing module tie in directly with EHR as well. We would highly recommend exploring the opportunity to bring EZ BIZ to your practice!

We love EZBIS!

Jul 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our chiropractic office has been using EZBIS since 1990. We absolutely love it! The software is extremely user friendly and the customer service has always been fantastic. The EZBIS team is also very responsive to the customer's needs and always able to help where they can. We couldn't recommend EZBIS enough.

EZ Bis does all the hard part preparing for the ICD-10 transition

Jul 29, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: We have been with EZ Biz since the late 80's. The older this company gets, they better they become. Preparing for the ICD 10 transition for our office has been a breeze! EZ Bis has done the majority of the work for you. The updates keep coming, with each one life just gets a little easier! Never had a problem that has not been resolved by the support team.

Cons: If I had to pick something, pricing (but just as all good things are, it doesn't come cheaply).

Recommendations to other buyers: I hear from doctors all the time asking questions about 'how' 'what' 'help', my answer is always EZ Bis and buy the support (especially during big transitions). It's a simple phone call and they are logged in and on it!

Lasting relationship

Jul 29, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've been with Ezbis for 18 years now and are thankful we've stuck it out together. Both of our businesses have seen growing pains in that time but Ezbis has continue to improve their function and performance. Without a doubt, Ezbis has the best customer support around and we joke with the Customer Support team that they are practically family now. The yearly customer service agreement is worth every penny for those times you have questions or don't understand a concept. Thank goodness they are patient too! We use all of the available modules and are happy with what they bring to our daily office experience.

We have used this software since 2003.

Jul 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love this software and the customer service has been outstanding . I highly recommend it.

We love the software and recommend it to other doctors and staff!

Jul 28, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: We "inherited" the software over 12 years ago when purchasing our practice from another doctor. We find it very user-friendly and have trained numerous staff members quickly. We appreciate the changes being made to keep things current, especially with ICD-10 coming soon. We will be adding the update to make the coding easier. An office can purchase just the modules they require, or the entire system. We have looked at other software, and always decide to stay with EZBIS.

25+ POSITIVE YEARS WITH EZBIS

Jul 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I started with this software when it was DOS, not windows, driven. There has never been a reason to change vendors. The support crew always fixes any issue that might come up. I'm spoiled with EZBIS.

I've been using EZBIS for over 30 years now, most advanced, non complicated software out there.

Jul 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've had nothing but positive experiences with this company and product . EZBIS continues to improve and add modules that are necessary to keep our business flowing like a well oiled machine. Tech support is also very accommodating. I guess if I had one complaint it would be that our office is open on a Saturday and tech support is not available at that time but we seldom have that many issues. I recommend this software to most doctors I know and have converted many to this product. It's priced very reasonably and the Collection desk is the most awesome time saver in existence. Why wait? Make your office more efficent and smooth and enjoy your day with patients.

Good Software for starting up a practice

Jul 20, 2015
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: They do a good job of working with you to figure out how to run the software and make things easier for you in practice.

Cons: Like any software it just figuring out how to get things done quickest.

Recommendations to other buyers: The only recommendations I have is to continue to look for ways to better integrate the changes in the profession which it appears they have been doing pretty well.

EZBIS customer since 2000

Jul 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We started using EZ Bis in 2000 to ensure we wouldn't have any problems with the "Y2K scare". We have been happy customers since! The program is user friendly and customer service is always courteous and doesn't treat you like your issue is silly or something you should have figured out yourself even when its a breeze for them to fix. Would recommend EZ Bis to any Chiropractic office.

I've been using this software for 5 years!

Jul 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've been using EZ Bis since I bought my practice 5 years ago. I had used other systems in the past, but I get more control in EZ Bis. Only con I've encountered is the formating and layout of the daily notes it creates. Collections, filing, most of the EHR are easy to learn and use.

Great Chiropractic Software!

Jul 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: EZ-Bis software is constantly updating to stay abreast of all the new medical legislature. It is ICD-10 ready and makes the transition as easy as possible for me as a doctor and for our staff. I have been doing the EHR compliance for the past couple of years and have passed and been paid without any difficulty. The customer service is amazing. They offer training to all my new staff and are easy to contact in the event of a problem. The software company is great at breaking down what our clinic needs to know when legislation changes or when they have updated their system. The program is extremely user friendly, everything is easy to find and input. Most of our claims sent electronically through the program come back within the week and are paid directly to my bank account. If there is a claim error the system catches it immediately or the processing center alerts my staff if the insurance company rejected the claim.

Cons: Nothing. Their customer service is great! We have already transitioned from ICD-9 to ICD-10. They are great with following up with any technical difficulty we have encountered within a timely manner.

Recommendations to other buyers: We downloaded this software on a computer initially and it worked great for us but to enable faster speeds and even more multiple users to access information at the same time we graduated to a server to support two clinic databases in offices that are 40 miles apart. I personally like that they offer different modules (or windows) that divide the appointment book from the patients ledger and from their medical records. It makes our computers run at faster speeds by the users only keeping open the windows that the user needs at the time.

Great Value!

Jul 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Customized to my practice. Customer service is great! Easy to use!

Cons: Need more web based trainings to go over updates, and shortcut review for faster use. Software is able to do so much more than what I use it for. Would like more trainings to review all of the programs abilities.

Recommendations to other buyers: Get all your questions answered! Customer service is great with teaching how to use the software. If there is something you must have for your practice ask for it...more than likely EZ Bis can already to it.

This has been used and updated in our office since 1982. Customer service/tech support are awesome.

Jul 01, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros outweigh the cons for this software. They brought us from DOS into window operating systems and updates as needed to keep pace with the industry. EHR and meaningful use requirements were smooth with the assistance of EZ-Bis's assistance. Charge card integration into the software has made processing patient payments a breeze.

We subscribe to the annual service contract and any issues we have are addressed with a phone call to the best customer service representatives and technical advisors ever.

Have been using this software for 22 yrs-very easy to use!

Jun 24, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great support-worthwhile to get there yearly support program this makes it easy for new staff or questions that need technical support.
Wish that it had the ability to be more social media savvy ie, unlimited texts, newsletters and patient reviews.

Vendor Response

by EZBIS on November 12, 2015

Dr. Valentine, we do offer social media features including reminder texts, newsletters and patient reviews with our partnership with Demandforce. Contact us for more information.

Good Product - Great Customer Service

Jun 12, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: The software is user friendly, the technical upgrades continue and are easily integrated - we use all of the current modules except the patient sign in software - we don't need it. But after almost 4 years of use - it continues to get better. The customer service and technical department personnel are also friendly and respectful and most importantly effective. Training is great and if you need more they are there for you and your team. The only downside is that the reports are not more easily customized for our particular needs, but in general the existing report templates are sufficient.

The most dependable for a large practice.

Feb 07, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: PROS: There are way too many to list! However, for us, the main attractions are ease of use, flexibility, and customer support. We presently have 3 locations, Chiro, PT, and Medical. Because there is always some one new at one of the offices, ease of use and the ability to train someone quickly is paramount.

Ezbis makes the training easy. They'll even log on and help train someone.

The system is flexible and does things other systems do not address. Can you enter a new patient, hit a button and have all their insurance verified and inserted into their account? You can with Ezbis. Dreading January 1 because you have to reverify ALL your patients again? In Ezbis, you pull up the patient's account, click 2 buttons and boom - its all inserted for you. No calls to the carrier means we literally save hundreds of hours per year! In the medical world special "NDC" numbers are a required to bill certain procedures. Ezbis inserts them automatically. Same issue with modifiers and fees - once set up, Ezbis inserts them automatically. The doctor doesn't have to deal with them! Even CPT code variations are dealt with automatically. Ever get a denial from Medicare or United when billing 97014? Ezbis can be trained so that when you hit the "stim" button it adds G0283 for those carriers. In a large office with lots of staff we can't have multiple buttons for the same service without making errors (one for medicare, another for united, another for other insurance, another for cash, etc.). In our offices we need the computer to be simple and help to create efficient workflows. I could go on and on.

When it comes to support they can't be beat. Yes, you may have to wait on hold for a few minutes at peak times - but they'll usually fix the issue right then. Is it 100%? Nobody is, but it beats the heck out of waiting for a response for 3 days (yes, I waited 3 days from a software vendor).

CONS: The EHR could be, and should be faster (1 star deduction under ease of use). Appointment reminders are great but get expensive for a large volume. I would also like outcome assessments to populate the check in kiosk based on where the patient is in their treatment program.

I have owned three other systems and researched most of the other players. For us Ezbis is the clear winner.

Overall Poorly designed Software

Dec 11, 2014
2/5
Overall
1 / 5
Ease of Use
3 / 5
Customer Support

Comments: Pro: Built in CPT and ICD-9 code even for most of medical condition and ICD-10 ready.

Con: Too many windows to be open for any any input needed to be done. Cannot move patient from one to another in general patient information area without opening another search window, limited search function - not even have ability to search with first name, etc. too many to list.

Vendor Response

by EZBIS on November 12, 2015

Dr. Oh, please give us a call because there are some easy ways to navigate between patients that you may not be aware of. Searching by first name is also easy to do. We'll be glad to guide you!

Buyer beware

Aug 08, 2014
2/5
Overall
2.5 / 5
Ease of Use
2.5 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 1.0/10 Not
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Pros: The price of the software is its best part.

Cons: Customer support is very expensive and never available when you need it.

Recommendations to other buyers: Remember that you get what you pay for.

Nov 06, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: I have been using EZBIS for over nine years now. I used another popular system in the past and it did not even compare. EZBIS has great customer service and - more importantly to me - it's easy to use. Other software could not support many different doctors and types of services, but this one allows me to accommodate chiropractic, acupuncture, and therapy codes and appointments. I like the color-coding options for appointments and the ease of billing. Billing happens with a click of the mouse, which is really easy! It also allows for popups and reminders for specific patients if needed. Overall, I am extremely happy with the software and the service. I would definitely recommend it.

Nov 05, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: Our practice has used EZBIS software since the 1980's when it was DOS based. It was easy to use then, and it is still an easy and complete powerful system. For two years in the late 1990's, we associated with a large medical practice, and they had a software program that was not user-friendly and extremely difficult to use. When we went back out on our own, I looked at a number of chiropractic programs, and I did not feel any of them were as good as EZBIS. Over the years, as I have trained new staff members, I have learned more and more of the capabilities of the software, and even though we do not use all aspects of it, it is the best program I have seen. I highly recommend EZBIS. In the early years, the product was so good that our office did not even feel we needed the support package. However, with all the new developments in the healthcare industry, we currently have the support package, and I love that the support staff is always there for us and that they are always professional and courteous. It is obvious they like what they are doing.

Nov 05, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: I've been assisting in setting up chiropractic practices from scratch for over 30 years. It is very common for someone that is starting out to have a limited budget. Chiropractic software is the brains of the practice. On one hand, you don't want to blow your budget, but on the other hand, you don't want to settle for an inferior product. In my experience, DCs that start out with EZBIS have been very pleased - not just with the product, but with the people that are behind the product. If you look at all the major choices for software and compare each one feature-for-feature, I think you will realize that EZBIS is the best "bang for your buck."

Nov 03, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: My chiropractic office has been using EZBIS for over 20 years. Prior to EZBIS, we used spreadsheets. EZBIS has stayed current with changes in billing (e.g.-electronic billing, software changes, changing from a DOS to a WINDOWS format). Their support has always been top notch. The program is easy to learn and easy to use. I recommend EZBIS without hesitation.

Greatest Chiropractic software, Hands down

Oct 23, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: They have the best customer service and tech support. If you are having trouble doing a task, they will log on and do it for you while you watch and LEARN. Makes filing insurance a dream. Scheduling appointments are easy for months out, even years. I love this program and I've used several others, nothing comes close to this!

Cons: I do NOT have any any yet. If I've ever had a problem EZ-Bis staff have been right there. If I miss something they CAll ME! Now that is customer service.

Overall: LOVE IT!!!

overall user friendly, good software

Feb 02, 2010
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: Easy to use, complete front desk software. Good support. Very fast input and looking up information, integrates well with Docuplus. Was affordable, quality software, with easy to read screens and layout.

Cons: Very frustrating report creation, and the numbers are wrong frequently (not in the actual billing part, just the reports) so almost worthless for practice management. Also has no clinic notes component (at least, not when we got it).

Overall: Overall, would highly recommend E-Z Bis, as long as have another method of evaluating practice such as quickbooks. It has served us well for years, and we had evaluated many others prior to choosing E-Z Bis.

Vendor Response

by EZBIS on February 19, 2010

E-Z BIS does indeed offer integrated daily notes. Our product is modular in design, so doctors can purchase exactly those features that make the most sense for each practice. Additional modules can be added at any time. Now, we offer much more besides daily SOAP notes. Our new Electronic Health Records module can maintain complete patient health information, including health history, injury information, exam results, x-ray findings, care plans and much more. Information about the new E-Z BIS Electronic Health Records module can be found by visiting the E-Z BIS website.