# EZBIS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is EZBIS the right Chiropractic solution for you? Explore 159 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/27270/EZBIS/reviews --- EZBIS 4.6 (159) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of EZBIS Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews DR Douglas R ChiropractorMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years. “I felt, after dealing with the customer support for my client form customization was the best value for money spent.“ November 19, 2025 DT Dana T FRONT DESK RECEPTIONISTHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “We have an issue that the program shuts down ALOT every single day, it becomes cumbersome to log in every few minutes, especially when we have a patient in front of us.“ October 10, 2023 MH Michael H ChiropractorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “EZBIS appointment scheduling, appointment reminders, personalized texts, billing, account management and practice management through its extensive reporting is the best.“ October 25, 2023 DO Dr John O ChiropractorMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years. “Have to change to OPEN ITEM accounts a couple of years later when we added Collection Desk was a bit complicated, especially reconciling the old insurance claim information.“ October 13, 2023 Lonny R. M Chiropractor and ownerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “There are very few problems with EZBis and they are good to catch glitches and get them fixed ASAP.“ March 17, 2025 EO Emily O Office ManagerMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years. “One is when entering patient medications into EHR the list of medications is MG specific and MANY MANY of our patients NEVER list that and typically do not even know themselves.“ October 24, 2023 MV Michael V OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “Never had issues with security or hacking stories, I can’t say enough about customer support. “ October 31, 2025 LB LESLIE B OFFICE MANAGERMedical Practice, 11 - 50 employeesUsed the software for: More than 2 years. “Any updates performed on the server cause connection issues and we have to get everything reconnected often.“ December 19, 2023 ## Showing most helpful reviews Showing 1-25 of 159 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dr. Erin J. Owner Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "Long time user " December 19, 2023 4.0 Pros The software is very easy to use and is the basis of our office. It covers everything we need to run our office. Cons The updates are more frequent that I expected but are necessary. Review Source Response from EZBIS December 28, 2023 Hey Dr. Erin. Thank you for your review and your participation in testing. We know it can be challenging at times but customers like you are valued more than you will ever know! WB Wayne B. Owner and chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "EZ Bis review" December 29, 2023 5.0 Easy business system is quite robust and is capable of doing a lot of things that I haven't been aware of in the past, and probably I'm still not aware of. I think the weakest point is the customer service and letting the users know what the software is capable of. Pros What's the system is set up? It's very easy and fast. Cons Easy business does a lot of things, but you don't know about them. The staff at easy biz needs to inform their users about the updates and their training needs to be greatly improved Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing EZBIS I was already with easy biz at the time, and once you're with the system it's very difficult to switch or transfer data from one system to the next. Review Source Response from EZBIS January 3, 2024 Dr. Wayne, thanks for the great review! We are glad to hear about your appreciation for our very robust set of capabilities. I have a couple of suggestions for you to learn about all of the functionality that you may not know about. First, you can get free training sessions. Just call inn to schedule training for yourself or your staff. Secondly, we have many video webinars on our ezbis.com website that show the new features that we have added and also describe and teach about how to get the most out of your EZBIS software. Call us or email info@ezbis.com to find out how to access those video webinars. AB Arika B. Owner Medical Practice Used the software for: 2+ years ### "Change a couple of things " October 10, 2023 3.0 Pros When beginning my practice 17 years ago it offered everything I needed and insurance companies expected Cons New additions cost monthly. That I can't access my system away from the office without losing my desktop. Review Source Response from EZBIS October 12, 2023 Hi Arika. We appreciate your review. You can absolutely access your software outside of the office without losing your desktop via an app which is assessible to you now, we also have cloud options if that is something you would prefer, but it is not required. There are also many features included in your package at no extra charge to you which you guys are not taking advantage of. Please give us a call so we can discuss this further. In looking at your account, you are paying a 3rd party company for services that EZBIS can provide you and most of those features are included in your package. You'd save a lot of money should you consider making it all in one. KF Kim F. physician Hospital & Health Care Used the software for: 2+ years ### "Dr Findley " December 20, 2023 5.0 Excellent. I was at a state convention, when electronic records were just starting ( many years ago) The talk between Doctors was that was the best available. At the break, everyone rushed over to the EZBIS desk, it was quite a testimony, and I think I made a good decision that day to join with EZBIS. Pros Positive attitude of employees, interest level of employees. Cons there is one of your employees that helps with software that needs more training. Switched from [Google Chat](https://www.capterra.com/p/175800/Chat/) the other company was not aggressive in keeping up with the times. Review Source Response from EZBIS December 28, 2023 Dr Findley thank you for your review and for supporting our efforts throughout the years. If you know the name of the rep mentioned in your review, please let us know. Otherwise we will dig into this. We have added a couple new reps and we have weekly training meetings to cover new issues or stumbling blocks our reps encounter. KM Katrina M. Doctor/Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Great Product" October 3, 2023 5.0 I have had for over 5 years and it is better than any other software that I have tried. Their customer service is also the best I have dealt with anywhere. Pros I love how customizable everything is! You can create macros for just about every situation. Cons It gets tricky to double book patients, but not impossible. Reason for choosing EZBIS was affordable, customizable, and had great reviews. They are a fantastic company to work with! Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) I started my own practice and hated using Chirotouch. I also used Smart Cloud in school and really didn't like that one either. Review Source Response from EZBIS October 5, 2023 Hey Dr. M. we appreciate the review and are happy to see our hard work is being noticed. We try to make this software easy for everyone. Double booking patients should not be tricky. It may be that you need to adjust your columns for the schedule. Have you tried booking through the Schedule app? Give us a call and lets see how we can help. LB LESLIE B. OFFICE MANAGER Medical Practice Used the software for: 2+ years ### "Wonderful software" December 19, 2023 5.0 Great software and great support staff. \[sensitive content hidden\] are wonderful! Pros Ease of use and mobile app feature for on the go. Cons Appointment syncing with review wave is not the best. Any updates performed on the server cause connection issues and we have to get everything reconnected often. I would also like improvements on chiropractic exams that our doctors could use daily. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing EZBIS Our office needed Cloud service for secure HIPPA compliant storage. Review Source Response from EZBIS December 20, 2023 Hi Leslie, Thanks for the review. Since you are on the cloud, you should have no disruptions with ReviewWave, however I will check with our cloud team to see if something happened recently. Also please keep in mind we also have alternatives for these types of services should this be an issue with the 3rd party service. I'll have someone contact you for details on your improvements ZC Zachary C. Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "Great software" October 4, 2023 5.0 Great, easy to use, affordable, functions really well in every area of our clinic. Pros Easy to use, great price, can add on as needed Cons Paying for customer service, not terrible get updates with that too Alternatives considered [ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing EZBIS More affordable, purchase add-ons as needed. Review Source Response from EZBIS October 5, 2023 Hey Dr C. Thank you so much for recognizing our hard work and dedication to our customers. We consider you guys in all things before we make decisions. Although customer service does have a fee, it is optional and includes many benefits such as updates, mobile app, many web based features like intake forms and online scheduling. If you opt out of the customer service package, free help can also be found via email, online webinars and built in tutorials and manuals. We've got you covered, no matter what your needs. Thank you for your business and look forward to many years to come. ET Elizabeth T. Chiropractic Assistant Medical Practice Used the software for: 2+ years ### "A+ Organization" December 19, 2023 5.0 Pros The most important like for me is the service provided by . They were there for me anytime I was confused and help me around each corner. The staff is kind, helpful and best of all knowledgeable. Oh, I forgot to mention that the staff is patient with their clients. everyone is top notch in my book. Cons Nothing is wrong with any encounter I have experienced. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) ChiroTouch was too expensive and the training staff were very snarky. Review Source Response from EZBIS December 20, 2023 Thank you so much for the review Elizabeth. I'll be sure to tell the team to keep up the great work. JE James E. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Customer service " October 3, 2023 4.0 Great Pros Outstanding always solve my problems on the first call patiently. Cons It times out too fast. We and support have dealt with it but I still must repeatedly sign in all day even if left 5-7 minutes. It’s a drag signing in 20 times a day. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing EZBIS Cost, and \[sensitive content hidden\] were nice Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) They were rude impatient and cost too much Review Source Response from EZBIS October 4, 2023 Hi James. Thank you for taking the time to leave us a review. The timeout feature you are talking about is a security setting which can modified and even turned off if you prefer. Check out your user settings or give us a call and we can show you. DC Dee C. Personal Care Coordinator Health, Wellness and Fitness Used the software for: 2+ years ### "Review of our EZBis product and service" September 27, 2023 4.0 Scheduling, reports, managing member info and notes, critical charts and records.Customer service has been very helpful. \[sensitive content hidden\] have been a gift! Pros Most everything we need for daily function is included and all works together smoothly Cons the product tends to feel antequated and "old-school" Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing EZBIS The decision was based upon the fact that the doctor could purchase only the modules he would actively use rather than a lot that he would not use. Review Source Response from EZBIS September 28, 2023 Thank you for the review Dee. Our modular based design makes our software not only easily affordable but also grows with your business. We are happy to have you and keep in mind, we always like suggestions on how to make things better for our customers. TM Tom M. Doctor of Chiropractic Medical Practice Used the software for: 2+ years ### "Dr Tom Morgan " March 23, 2025 5.0 Excellent. They have always met my needs. Pros I have used this 1996 and it has evolved to always meet my billing and note taking needs! Cons The conversion of era insurance file to transfer to PCACE leaves the last 2 diagnosis characters off on the longer diagnosis codes. Review Source Response from EZBIS March 24, 2025 Thank you for your kind review, Dr. Morgan! It has been a pleasure supporting you for about 29 years! Our customer support team can certainly fix that issue for you. DW Debra W. Insurance Administrator Health, Wellness and Fitness Used the software for: 2+ years ### "EZBIS now and in the future " September 19, 2023 4.0 Pros I believe customer service is the number one thing I value the most regarding . We are currently working with EZBIS to implement our office soap notes electronically into the patients account within the EZBIS program so that we will be able to send them with electronic billing. EZBIS is open to new ideas and allows our office to grow and improve with the program. Cons I would like to see some improvements under the conditions tab. When I enter an updated diagnosis that is dated, I would like for it to automatically be applied to the patients date of service and each procedure as it relates to the corresponding date of diagnosis. As the program operates now I have to manually add the updated diagnosis to each procedure from the date of the diagnosis to present. Review Source Response from EZBIS September 21, 2023 Hi Debra, thank you for the review. Our customer service team works hard to provide quality assistance to our customers. Regarding the condition/diagnosis, what you describe sounds like a training issue. You're putting the cart before the horse, so to speak. Give our support team a call and we will show you a simple trick to get this working for you automatically. Once you get the hang of things this part will be a breeze for your team. DP Deborah P. Director/Accounts Manager Medical Practice Used the software for: 2+ years ### "Easiest Software and the Could Option is sensational." October 4, 2023 5.0 I have worked with since the 1980"s and this product has been so advanced and is a one stop shop. Billing -Collections, Front desk signing in electronically, working with the credit card company with ease via Front desk and Batch entry, letters, texting, reminders, and most of all verifying insurance instantly. The reports and statistics are outstanding as well so that the doctor can see what he doing monthly. The inventory scanning and using barcode scanner is fabulous as well.. Pros The ease of use and the functionality that EZ Bis offers is outstanding. The Cloud version is hands down the best option. Billing and Collections has been simplified and makes the product simple to use and teach. There are many software programs on the market and this one for our doctors office has been fantastic! We are looking forward to even more advancements in the program. There is no reason not to use this product and EZ Bis support- No excuses! This will help any business stay over 90% collected as well. Cons I only wish that there was a Doc-u sign availability so that the docs could import their forms the way they like them and we would have the patients sign them and interface, then we could load them directly into the account. Reason for choosing EZBIS It was proven....... Review Source Response from EZBIS October 9, 2023 Debbie thank you so much for the review and your referrals. We couldn't do all this without our amazing customers pushing us to keep going further. We love the challenges and the cheers! Great news; your wish for electronic signatures has made the list and is coming soon. KT Karina T. Office Manager Medical Practice Used the software for: 2+ years ### "Have been happy with EZ Bis for over 20 years" October 4, 2023 4.0 Pros In a Chiropractic office, this software is invaluable. It is very user friendly and easy to train new employees on. They certainly have the best customer service in the business, very polite and very responsive. We have been happy for decades now! Cons Have requested on multiple occasions now to have an update where the system will allow billing single date per claim or multiple dates per claim to run PER insurance company rather than all or nothing. It is VERY costly and VERY time consuming to find and print out EOB's when only (1) insurance company we handle needs one date per claim. This request seems fairly simple, but has yet to be addressed. Review Source Response from EZBIS October 5, 2023 Hey Karina. Thanks you for your long time business. As you know enhancements can take time depending on the need and complexity. I am happy to report that your idea is being actively discussed with our team and hopefully a resolution can be reached soon KH Karen H. Director of Billing/Collections & Human Resources Health, Wellness and Fitness Used the software for: 2+ years ### "EZBis Review" September 19, 2023 5.0 I enjoy working with and through for our office needs. Our company has looked at other software options and we will not be changing from EZBis. Pros Through the years, has kept up with the newest aspects of reporting and has made it easier to maintain accurate patient records. We have been able to do away with all paper files while utilizing EZBis' software. Cons There are only a few features which could use a little improvement. However, those are minor details. Review Source Response from EZBIS September 20, 2023 Wow... exciting to see what we've been able to assist with! Thank you so much, this really means a lot to us. We strive to provide the best software for our customers and back it up with great support. We know there are many other software companies that have come and gone through the years since we began back in the '80s, and we are glad you've decided to stay with us. KR Karen R. Billing Manager Medical Practice Used the software for: 2+ years ### "EZBIS software " December 21, 2023 4.0 Pros Consistency of product evolution as industry changes, along with ease of use. Cons Having to change posting date if multiple work stations are using a different posting date. Review Source Response from EZBIS December 22, 2023 Thank you for your review Karen. The issue you describe for posting dates doesn't sound typical. We would be more than happy to look into this for you. Please give us a call at (800)445-7816 option 5 when you have some time. JL Joseph L. Doctor of Chiropractic Hospital & Health Care Used the software for: 2+ years ### "Ezbis" September 26, 2023 5.0 We use the appointment system that send reminders to the patients via there cell phone. This has helped with out retention and patient compliance. Pros I purchased years ago and this is one of the Software programs offered to the Chiropractic Profession that has been able to adapt and grow with the many changes that our industry has to comply with government regulations. e.g. Hippa Soap Notes, and Electronic Billing to name a few. Cons As with any program, there is always room for improvements. has been always open to suggestions that make the program more adaptable. Reason for choosing EZBIS I found the system was able to adapt to the government regulations and was a certified system. Many were not Review Source Response from EZBIS September 27, 2023 Thank you for taking a chance on us all those years ago. We want to see your business thrive as much as you do. We appreciate our customers and love the challenges the suggestions/requests bring for our team. MF Mindy F. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "EZBIS is superior to other chiropractic software services." February 22, 2020 5.0 is always updating their software with new features and upgrades. The staff is very knowledgeable on every aspect of the software, unlike other medical software companies. If you have a question or concern, EZBIS gets you an answer immediately. Their tech support goes above and beyond to help you. You cannot find a company like this anywhere else! Pros I have been using for 19 years. The scheduling and billing aspect of their software is far superior to other chiropractic softwares. EZBIS is easy to view, easy to understand and to train others on. EZBIS is user friendly with many features that will help you run your office effectively and accurately. The Collection desk makes receiving payments with a click of a button. All payments are applied to the patient per claim with ease. Cons Many chiropractic offices are hiring naturopath doctors into their chiropractic practices. I would like to see the EHR upgraded to include naturopaths. Naturopathic doctors use more medical language and I would love to see this added to to make every doctor happy in our office. Otherwise, the chiropractic EHR is excellent. Reason for choosing EZBIS has a far superior customer service and tech support staff compared to the other company. The front desk system with EZBIS is user friendly which is a must for a high volume chiropractic office. The other companies scheduling is confusing and difficult. Not to mention their billing software. EZBIS is an all in one, perfectly made software for any chiropractic office. Review Source RS Ronda S. Patient Manager Medical Practice Used the software for: 2+ years ### "EZBIS and Our Practice" September 26, 2023 5.0 Pros We have used software since their DOS version (20+ years). It should go without saying, but it is so much easier now. The drop down menus are thorough, but still need a little change here and there (for our doctor's preferences in wording). And, with guidance and EZBIS technical support, the process of making changes was also easy enough. Cons Our doctor has had to make several changes to the notes menu. His changes are to enhance the wording to fit more to his technique of chiropractic treatment. Review Source Response from EZBIS October 3, 2023 Hi Ronda thank you for your business throughout the years. We've designed the EZBIS EHR to be easily cusomizable to match the documentation style for any chiropractor. We are always here to help you to make the notes fit your exact needs. Since you've been with us since the DOS days, no one understands more the versatility needed to make it functional for all practices. No two clinics are alike and we get it. We look forward to working with you for many years to come. SM Seth M. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Easy to use Software" October 3, 2023 4.0 is cost affective, easy to use, and a great value. The customer service is very knowledgeable and helpful too. Pros What I like the most about software is how user friendly it is to use. Ezbis is easy to learn and implement into your practice. Cons The thing I dislike about is that sometimes there are additional steps that seem unnecessary. Review Source Response from EZBIS October 4, 2023 Hey Seth. Thanks so much for leaving a review and thank you for your years of business. If you have any suggestions on how we can make the software even easier to use, please let us know. We'd love your feedback. CL Celine L. Owner Alternative Medicine Used the software for: 2+ years ### "Thank you for 40 years of service" December 22, 2023 5.0 I started with easy biz and 1986 with the original owners, \[sensitive content hidden\]. It’s been a wonderful journey but I’m retired now. Pros The fact that I saw the product evolving from its initial launch 35 years ago to the most recent update. Cons I don’t typically like change, so expensive updates were a bit challenging to navigate, but customer service was there all the way. Reason for choosing EZBIS When I first purchased 35 years ago, I was so impressed with the innovation, and the knowledge of the original support team Review Source Response from EZBIS December 22, 2023 Dr. Celine thank you for the review and your many years of business. You will be missed! JB Joseph B. Doctor Health, Wellness and Fitness Used the software for: 2+ years ### "Usually good, lately glitches " October 4, 2023 5.0 Pretty good Pros Complete system Tech support is great Friendly Cons Lately lots of glitches Not as streamlined as could be Would be nice to have tablet for new pts to enter info Review Source Response from EZBIS October 5, 2023 Hey Dr. Joe, we appreciate the review and your business. I looked over your case history and it appears that all reported issues have been addressed. We sincerely apologize for the inconvenience. If you are experiencing any other issues please give us a call. VB Vincent B. Chiropractic Physician Health, Wellness and Fitness Used the software for: 2+ years ### "Does the job" December 19, 2023 5.0 Been using it for over 15 years, I have no complaints. Pros All features I need to have for the practice are available Cons Cost, but you get what you pay for, so it's worth it to me. Review Source Response from EZBIS December 20, 2023 Thank you for your review. If you need any assistance please give us a call. JW Jake W. Chiropractic Physcian Medical Practice Used the software for: Less than 6 months ### "All the basics and nothing too fancy" October 16, 2018 3.0 Overall, there is nothing major wrong with the system. There were just enough small oddities that made me not like it. I will pursue other options. Pros They do cover all of the bases and have been in the Chiropractic business for a long time. I do like that you have the option of be a cloud or a server base. It is a big plus for those that are looking to switch to the cloud and have the software already. Front desk features and tools are easy to pick and train. Cons Besides one section of the EHR function the system is very dated. It looks old. The reports take some getting used to and they are not as intuitive as I was originally led to believe. The coding was not has helpful as I was hoping. I have used systems that remember modifiers and unique situations and help you code appropriately... I couldn't get this to do the same. An odd thing... I was required to change the resolution on by screen for the program to work appropriately which caused my other programs to look weird. Review Source Response from EZBIS April 26, 2019 Thank you for taking the time to look at a DEMO of our program Dr. Walden. In reference to your mention of our reports. EZBIS has some of the best reports in the industry. The Demo program, which you tested, does not have these capabilities however. When particular reports are missing information, our unique generator can provide anything you are needing. Also, it is hard to understand what you might be referring to regarding coding. EZBIS is customizable. We have templates to get you started but ultimately, with our trainer or our 5 star support team, you are shown how to customize the system to help your day flow smoothly. Our sales team will not show you this. Once again, we appreciate you looking at our Demo. Had you purchased the program, we believe your review scores would have been much higher. We back it with a money back guarantee! RG Rodney G. Chiropractor Hospital & Health Care Used the software for: 2+ years ### "Ezbis" September 26, 2023 5.0 Pros Easy to use and complete system with add-ons if needed Cons No cons cause if problem make suggestions to company Review Source Response from EZBIS September 27, 2023 Thank you for your review and years of loyalty. We look forward to many more. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.