# Page 2 | EZBIS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is EZBIS the right Chiropractic solution for you? Explore 159 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/27270/EZBIS/reviews --- EZBIS 4.6 (159) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 2 - Reviews of EZBIS ## Showing most helpful reviews Showing 26-50 of 159 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MV Michael V. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Just get it" October 31, 2025 5.0 We had a great experience with EZBis. The service was great. When our computer was down due to hardware or software we had a resolution within mins. If there was ever an update it was prescheduled and done over a weekend or at night to keep the prectictioner from not having to alter schedules to keep people working and our offices flowing. Never had issues with security or hacking stories, I can’t say enough about customer support. All the tech were very nice and efficient. We went from written appointment book to EZBis (this was years ago) so the set up was just like we were use to in the old style appointment book that allowed you to go into the many individual accounts from that page such as billing and payment and of course future scheduling. Great experience I’m expecting with the future upgrade with AI it will only get better and much more user friendly Pros They have the no frills basics down in running an office. What I appreciated I was able to make alterations to the common statements in the pre inserted letters, notes etc… to the way I like to report things making my responses not look like they were canned Cons Notes is always, better way to integrate things like back and neck index into the notes, that is being done but better uniformly instead of looking like it was jammed in. I’m sure with the recent update with AI that has already been resolved Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing EZBIS Simpler to use and it was a little cheaper Review Source Response from EZBIS November 3, 2025 Dr. Michael, we are glad to hear you have enjoyed your experience with the EZBIS software and our team! We appreciate you being a long-standing EZBIS customer. Thank you! DR Douglas R. Chiropractor Medical Practice Used the software for: 2+ years ### "Client since 1990" November 19, 2025 5.0 I have been a client of EZBIS since 1990 and I plan to stay a client until my retirement. It has brought and kept my clinic with the times: especially with all the changes over the years. Pros The program has grown with my practice and has kept up with all compliance parameters. I was able to add and subtract locations and establish additional businesses within my umbrella of business. The features of the software allowed for both the billing of services and payments of services rendered to be easily tracked. I felt, after dealing with the customer support for my client form customization was the best value for money spent. Cons Finding the true and clean balance of services rendered is sometimes difficult to track due to clients that change insurances mid treatment phase. Review Source Response from EZBIS November 21, 2025 Thank you for the five-star review, Dr. Douglas! We appreciate you as a long-standing customer. It has been our pleasure to support your clinic and grow with you all of these years! KS Kelley S. Practice Manager Medical Practice Used the software for: 2+ years ### "Highly recommend!" October 1, 2025 5.0 Excellent. I used this software as a billing manager, and when I became the practice manager at a new chiropractic clinic, I persuaded the \[sensitive content hidden\] to switch programs and purchase EZBis. The \[sensitive content hidden\] is very pleased. Pros EZBis is very user friendly and helps make our clinic run smoothly. Every module works with each other so there is no double entry. Cons Creating your own reports in the survey generator is a little tricky, but once you know how to use it, it is easier. Switched from [ECLIPSE](https://www.capterra.com/p/27349/ECLIPSE/) Horrible reporting function within this program. Review Source Response from EZBIS October 3, 2025 Thank you, Kelley, for the 5-star review and positive feedback! It has been our pleasure to assist you and Inner Health Chiropractic. We look forward to continually supporting you! Lonny R. M. Chiropractor and owner Health, Wellness and Fitness Used the software for: 2+ years ### "I love EZBis" March 17, 2025 5.0 I have always appreciated the customer service EZBis provides. I have the maintenance agreement and consistently get good responses and help with the software. There are very few problems with EZBis and they are good to catch glitches and get them fixed ASAP. Pros The features of EZBis are very easy to use and I have used EZBis for around 30 years. Cons We do a lot of nutrition sales and I like being able to enter our products into the system. I do wish there was a way to track sales of individual products better. Review Source Response from EZBIS March 19, 2025 We are very happy to have you with us for 30 years! It has been our pleasure to assist you with all of your EZBIS needs. Actually, we can assist you to easily track the sales of your inventory items; you may call customer service to do so! CM Cody M. Chiropractor Medical Practice Used the software for: 1-2 years ### "Don't waste time or money with other companies" June 30, 2025 5.0 Overall, everything has been exceptional. I can't say enough good things about the support they offer. Pros The customer service and support are top tier. I have never had an unpleasant conversation with anyone who works there, and they always go above and beyond to help. Cons Implementing an unfamiliar software takes a little time to get used to, but once you become familiar, it is very easy to utilize. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Frequent issues with the software functioning correctly and terrible customer service. Review Source Response from EZBIS July 1, 2025 Thank you for the very kind review. At EZBIS, we put our customers first. Our goal is to provide a software product that reduces the time and effort it takes to run a chiropractic office. We also strive to provide the absolute best customer service and support. Thank you for putting your trust in us. DE Dana E. Owner operator Administrator Health, Wellness and Fitness Used the software for: 2+ years ### "EZ bis review" March 17, 2025 5.0 Good. They were extremely helpful during the clearinghouse shutdown and still assist with more than just the software service. Their staff is friendly and follows through on cases when they don't have the answer offhand. They've been able to keep up with most of the healthcare industry changes over the course of the last 5 years. Pros Phone customer service and the representatives that assist with the product. Cons no signed consent forms with intake paperwork. Alternatives considered [Medisoft](https://www.capterra.com/p/266691/Medisoft/) Reason for choosing EZBIS price comparison was much more affordable through EZBis Review Source Response from EZBIS March 20, 2025 Thank you, Dana! It has been our pleasure to support you and Dr. Eickenberg. Stay tuned for an update that adds digital signing of forms! TS Thomas S. Owner and Medical Director Health, Wellness and Fitness Used the software for: 2+ years ### "Owner/Clinic Director " March 18, 2025 5.0 Very pleased!! We have had numerous software vendors over the years trying hard for our business but after they go under we say Thank God we didn’t switch out of EZBIS. Pros Customer service! We're 33 yr. customers Cons Nothing as over the years EZBIS has been very responsive to our software improvement requests. Review Source Response from EZBIS March 18, 2025 Thank you for your kind review! On behalf of the EZBIS team, it has been a pleasure supporting you for 33 years! We strive to create the best chiropractic software with the best customer service in the industry. DJO Dr John O. Chiropractor Medical Practice Used the software for: 2+ years ### "EZ Bis Review" October 13, 2023 5.0 It has overall been a good experience. When we first started using EZ Bis it would have been very helpful to have been told to get both Front Desk and Collection Desk modules at the very beginning. Have to change to OPEN ITEM accounts a couple of years later when we added Collection Desk was a bit complicated, especially reconciling the old insurance claim information. Pros Being able to call and speak directly to customer support is extremely helpful! Cons When using the Front Desk or Collection Desk modules, it would be very helpful when exiting from a patient's account and searching for another patient with the Select Patient search window, that it would go DIRECTLY back to the same letter of the last name of that previous patient. Example if the last name begins with S, when exiting that patient's account, the window should go directly back to the names that begin with S. This especially occurs when reviewing ERAs because they are listed alphabetically. Reason for choosing EZBIS The fair price and ability to have same day live customer support were very important factors. Review Source Response from EZBIS October 16, 2023 Thank you for the review Dr. O, we appreciate your business. Your lack of knowledge concerning certain modules is a fair complaint. Our sales team could have done a better job to educate you on the various modules and how they work hand in hand. However, since your purchase of the software over 10 yrs ago we have created new "packages" to include particular modules to help in these areas mentioned. We also have "a la carte" pricing as well for those clinics that wish to build as they go. CZ Caitlin Z. owner Health, Wellness and Fitness Used the software for: 2+ years ### "Great customer service!" October 3, 2023 4.0 Great overall experience! Pros EZBIS may not be as attractive of a product or as well known as other chiropractic softwares, but it far exceeds all other options out there in regard to functionality and customer service. We have been with them since our office opened and they're so responsive. They're always working to improve their product and ask for feedback regularly from their customers. I love how personable the staff is. I know the majority of the people that answer the phone when I call. They take customer satisfaction very seriously and truly care about their customers. Cons The ease of functionality in regard to the patient aspects (text reminders, outdated-looking and difficult to use portal) could use some improvement. The EHR could be a bit more user-friendly and have more options for notes reports (bullet point format instead of narrative format, etc.) Overall, EZBIS far surpasses all other options out there. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing EZBIS My parents' office uses EZBIS and I had grown up with it so I was comfortable with the layout and functionality. It just made the most sense when we were opening our office. Review Source Response from EZBIS October 4, 2023 Thank you for the great review Caitlin. We would love to gain some insight on what you have in mind to improve the patient portal and the texting features. These are things on the list that we are currently enhancing. Also, I believe that the notes format can be modified to do what you suggest. Please give us a call to get assistance with that. JA Josey A. Office Manager Medical Practice Used the software for: 2+ years ### "EZ Biz is the best!" September 19, 2023 5.0 Pros It is easy to use and navigate. You can pull any report with ease and it be accurate, that saves me so much time. I have used other EMR's in the past and EZ Biz is by far the best! It is easy to use, customer service is always professional, polite, and helpful. Also, there are no long wait times when you run into any issue, which rarely happens, but when it does it is fixed ASAP. They even help train you when you hire a new employee if you need. I wish I could give them more than 5 stars! Cons Maybe, sending the records to the clearinghouse, Infinedi. But it is ok, but if I had to chosse that would be what I'd say. Review Source Response from EZBIS September 20, 2023 Thanks for your kind words. We love helping our customers, and we look forward to more years to come. Regarding sending "records" to your insurance clearinghouse, we wish that infrastructure existed. It has yet to be implemented by CMS. When they specify a file format for such transactions in the future (hopefully), we could then comply. DM DONALD M. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "WHY YOU SHOULD CONSIDER EZBIS FOR YOUR CLINIC" December 20, 2023 5.0 EXCEPTIONAL! HAVE BEEN WITH TWO OTHER COMPANIES EARLIER IN MY CAREER OVER THE PAST 29 YEARS AND HAVE BEEN WITH EZ-BIS FOR THE PAST 20 YEARS. NO CHANCE I WOULD EVER SWITCH BACK TO THE OTHER TWO SOFTWARE PROGRAMS AFTER THE EXPERIENCE AND SUPPORT WE HAVE HAD WITH EZ-BIZ. EZ-BIS HAS OUT PERFORMED AND LISTENED TO THE END USERS ON IMPLEMENTING NEW ADDITIONS AS WE NEEDED THEM OR SUGGESTED. EXCEPTIONAL SALE TEAM AND TECH SUPPORT. WE HAVE NEVER HAD A CHALLENGE, QUESTION, OR NEED, THAT THEY HAVE NOT BEEN ABLE TO RESOLVE. Pros 1\. SALES AND TECH SUPPORT IS EXCEPTIONAL! ALWAYS THERE FOR YOU WITH ANY QUESTION OR CONCERN. 2. PRODUCTS ARE GREAT! FROM THE FRONT DESK MODULE TO THE BILLING AND COLLECTIONS MODULE ALL EASY TO IMPLEMENT AND SUPPORT IS A PHONE CALL AWAY IF YOU HAVE QUESTIONS. IF YOU ARE JUST STARTING OUT OR HAVE 6 DOCTORS IN YOUR CLINIC , THEY HAVE A SOLUTION TO FIT YOUR NEEDS. 3. SOAP NOTES IS VERY INCLUSIVE BUT STILL A BIT TO UNDERSTAND AND IMPLEMENT. ONCE DONE IT WORKS PRETTY WELL. Cons 1\. STILL NEED TO WORK ON THE SOAP NOTES FORMAT AND EXAMS. MAKE IT MORE USER FRIENDLY TO IMPLEMENT AND CUSTOMIZE. MAKE IT MORE BROAD BASE FOR VOICE DICTATION IN EACH AREA OF THE SOAP NOTE. Reason for choosing EZBIS BETTER SUPPORT AND PRODUCTS. SALE S AND TECH SUPPORT HAS BEEN EXCEPTIONAL! Switched from [DbCom](https://www.capterra.com/p/159713/EQube/) NEED OF A BETTER SYSTEM AND SUPPORT. THE FIRST TWO SOFTWARE SYSTEMS I DID NOT HAVE THE AUTHORITY TO CHANGE OUT AT THE TIME. ONCE I DID,THERE WAS NO LOOKING BACK AND EZ-BIS WAS THE SOFTWARE WE RAN TOO. HAD BEEN EXPOSED TO EZ-BIS SOFTWARE DURING MY INTERNSHIP AND ALWAYS REMEMBERED THAT IT HAD BEEN A GOOD RELIABLE SOFTWARE. Review Source Response from EZBIS December 22, 2023 Wow! Dr. Donald we are overjoyed by the impression we have left with you and your team. We want to make sure our customers are happy and are thrilled to read reviews like these. We hear you guys and we will continue to work hard for you. JS James S. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "20+ years of using EZ Bis" October 4, 2023 5.0 Whenever we have had software issues, we are able to call EZ Bis and someone is always able to fix the problem. The software is always being upgraded and improved. Pros The appointment book is great! I have multiple providers in the office so each provider can look at their patient appointments or view the entire clinic schedule. EZ Bis is always upgrading and making improvements and adding new features. Now our patients can communicate directly via text with the front desk appointment book. We are able to run hundreds of different reports. Cons I do not use the ERH module, but I believe it has had multiple improvements over the years. Alternatives considered [ECLIPSE](https://www.capterra.com/p/27349/ECLIPSE/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing EZBIS EZ Bis was more affordable and it was recommended by other chiropractors! Review Source Response from EZBIS October 5, 2023 Dr. J thank you for your many years of support for our software. We love our customers and it's exciting to see that we are helping you in many areas of your practice. You are correct to say our EHR program has come a long way from 17 yrs ago when you first tried it out. We've added so many features such as body charts and dictation and Medicare check lists, you should call for a Demo. EO Emily O. Office Manager Medical Practice Used the software for: 2+ years ### "EZ Bis Review" October 24, 2023 4.0 Pros One of my favorite features is the group scheduling option. We have treatment plans that can be three times weekly for 4-5 weeks and the ease of scheduling all the appointments of once is very efficient. Cons There are two areas specifically I would like to see improved upon. One is when entering patient medications into EHR the list of medications is MG specific and MANY MANY of our patients NEVER list that and typically do not even know themselves. It would be nice if there were just an option with the name of the medication only and also you cannot move forward until the date medication was started was entered that is another thing patients do not always know. If that was just an option to enter and not a requirement it would make entering the information much more correct. Also in the EHR there is limited space for symptoms and you cannot remove any symptoms to make room for new ones if they have been used. Specific to us there may have been used once many many years ago but we know we do not use it, it would be nice to be able to remove to make room for symptoms that need to be added. Review Source Response from EZBIS October 26, 2023 Hi Emily, thanks for your review. There are a couple flags going off here as I read these issues you are having. MG specific was an old requirement for MIPS clinics, which you guys are still licensed and never called in to remove after notifying clinics that this was no longer a requirement (some clinics wanted to keep the old settings). Please call the office to get an update to your software. The EHR program works much smoother without those old settings. HB Helen B. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Best Software for Chiropractors" April 28, 2023 5.0 I have been using EZ BIS for over 16 years now, sometimes for different offices that used to use something else. EZ BIS has never let me down. From the beginning when I had so much to learn they were there and helped me so much. Especially with all my claim issues. They have a great team and their customer service is off the chart. Pros I love you can sit down with a New Employee and within Minutes, they have the basics to go into the program and see what they need to. Within three days they are moving around in EZ BIs with ease. They work hard to make sure you are compliant. If there is a box to fill out. FILL IT OUT. It is there because it is needed and makes sure you have what you need. Cons Health Insurance is changing to fast. We now have clever underwriters who write out things, or apply ded to one service and not another, or copay to one service and co insurance to another. Soft max. Hard max. I think for all the changes we could use a box to explain a little better in General screen but for now we will just go put it in memos. (but EZ bis will be all over it soon.) Review Source Response from EZBIS December 28, 2023 Thanks for the review Helen, and thank you for your years of business! Your request are being heard AS Andrew S. President and CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Pros and Cons" December 19, 2023 3.0 5 out 10. You get what you pay for. A mediocre EHR software. Pros Scheduling patients application has always been the best feature on this software. Cons SOAP note taking is outdated, normal values are incorrect, ease of use is poor. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing EZBIS Cost for software, familiarity of use in the past Switched from [Medicfusion](https://www.capterra.com/p/84008/Medicfusion-EHR/) Cost, familiarity with EZ Bis from use in the past Review Source Response from EZBIS December 20, 2023 Hi Andrew. Sorry to hear you are struggling with our EHR. Our records show, since you returned to our software, you have not called in for help very much on this topic. We'd like to help you! Please keep in mind our support team and training are here for you whenever you need. You stated "normal values" are incorrect. Please give us a call to give us details so we can look into this for you promptly. JV Jeff V. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "Could be a lot better" July 2, 2021 3.0 It's okay. I'm not about to rave to a colleague about how awesome this software is because there is a lot of room for improvement. It looks like you have everything you might need but I wonder if the speed and functionality of the software is affected by how much stuff you have in it. I would love to drop off a lot of things if I could get it to run faster. Pros I like that it has access to the ICD-10 codes. Cons 1\. It's too slow!!! - I sit there and click a tab and wait and watch the blue circle spin while it loads up. I had hoped to have a software that I could use in real time while a patient is in front of me but the process is too slow and cumbersome to do that so I have to write my notes later on which is not ideal. 2. There's too much- The SOAP notes program has so many features that I don't use. Maybe they are good in a super large office but not ours. I would estimate that I don't use about 60-70% of the features. Mostly because the software takes too long. 3. It's not portable- I had hoped to have a program that I could take with me from room to room so that I could do the notes in real time on a tablet or something like that. Unfortunately this isn't the case. 4. Training- I was not impressed with the in-person training session. Much of what I do on this product, I feel that I had to learn myself. Reason for choosing EZBIS We chose EZ-Biz solely because we utilize your billing software so it was easier to integrate. If I were starting from scratch in an office that didn't use EZ biz for billing I would likely look for a different product. Knowing what I know now, If I had it to do over, I would have kept EZ biz for billing but would go with a different software for chart notes. Sorry, that's just the truth. Review Source Response from EZBIS July 8, 2021 Dr. V, it sounds like something is not right. The software should not be sluggish as you describe. The performance is excellent for our other users. Also, it is definitely possible to have the mobility that you are looking for. Please give us a call so that we can determine what is causing the slowness and to show you how to make EZBIS mobile. JC John C. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Good value for the money" October 10, 2023 4.0 I like the people and the options to buy modules. I trust them. Pros It allows me to automate most tasks. Scheduling, Accounting, and Report functions work well. Cons Report writing is "canned" software impression. I was able to customize features to the report that worked out well. Reason for choosing EZBIS Implementation and modular design. Review Source Response from EZBIS October 12, 2023 Hi John, thank you for your review. In today's world, insurance companies expect doctors to be using electronic health records systems, creating computer-generated notes. However, there are many ways in EZBIS that you can change the grammar and phrasing of the notes to match your own writing style, including the ability to dictate the notes in your own words. MS Michael S. Doctor Hospital & Health Care Used the software for: 2+ years ### "Best System for Any Healthcare Professional" October 23, 2023 5.0 We are communicating with our patients easier through the helpful reminders and recalls within texting. We can easily explain a patients account because of the amazing organization within their information. We are better providers because EZ Biz takes the guessing out of the simple aspects of Chiropractic care. Pros I've been using this system for over 20 years and I'm always blown away by the organization, attentive customer service, and simplicity of the program. Cons EZ Biz is constantly growing and improving, so any complains that I've had, has already been fixed. Review Source Response from EZBIS October 25, 2023 Thank you so much for the great review and the vote of confidence! We work hard to help you guys succeed and we are glad to see its paying off! LH Lauren H. Clinic Director Health, Wellness and Fitness Used the software for: 2+ years ### "Great Customer Service" August 30, 2023 4.0 We have used EZBis since 2014 and have valued the ease of connecting with customer service. They have continued to take our suggestions for improvements and implemented many of them. Pros I like that there is an app that I can check our schedule while on the go. I like that billing, insurance and scheduling is all in the same program and connected together. Cons It is challening to add new treatment methods or testing or treatments to the system. I wish there was an easier way to add new things. I wish there was a way to customize online scheduling. We do not use it because it does not work for the way we set up our schedule. I wish there was a way to customize each screen. I do not like that we cannot customize new patient intake information for patients to fill out and autofill into their account. We have to use the portal intake function and still give them papers to complete. Review Source Response from EZBIS September 5, 2023 Hey Dr. Lauren, Thank you so much for the review. You will be pleased to know we have some changes coming soon that are sure to help your clinic with the struggles you mentioned. Regarding the treatments and customizations for your health records, please give us a call. We have a couple of tips we can provide that certainly can help you create new items with ease. JR Jacquelyn R. Chiropractor Hospital & Health Care Used the software for: 2+ years ### "EzBis" October 3, 2023 5.0 Positive. Changing locations and having the customer support to make the changes in the software is excellent. Pros Scheduling and keeping daily batch reports has been key over 20 years. Claim manage my was also helpful although I am semi-retired and do not need that feature anymore. Customer service and updates are excellent. Cons I would need more hands on training to utilize all the new features that have been added over the years. Reason for choosing EZBIS EzBis had more reports and options for managing the business side of chiropractic. Review Source Response from EZBIS October 5, 2023 Jacquelyn thank you so much for the review and your business. We are happy to have been helpful to your practice over the years and that the changes have proven useful overtime. Keep in mind, if you don't have time for personal training on any of the added features you may interested in, you can always check out our online webinar library found on our website. We update this page with each update to reveal the new features and how they function. BT Binh T. Chiropractic Assistant Medical Practice Used the software for: 2+ years ### "User friendly software" October 10, 2023 4.0 Pros The ease of getting patient's medical record, and the customer services are awesome when I need the help (some of them)! Cons The only thing that I have challenge through out my 12 years using this program is that when I encounter a problem (which sometimes happens during my business time) I have to tell exactly what I am doing when it happens. Some of these problems happens to fast or I need to by pass it to get the patient check out or helping a patients with something they need. Tracing the steps to create the problem again is hard since I am the only one working at the front desk. Review Source Response from EZBIS October 12, 2023 Hi Binh! Thank you for your review and your years of being with us. We understand the frustration of retracing your steps. The reason we ask this is for two reasons... #1 there is more than one way to do any one task within EZBIS (remember we try to make this system friendly for all clinics) and #2 knowing what you were doing when an issue occurred helps us to quickly correct the issue. If there was an easier way we'd implement it. JM Janice M. office manager Hospital & Health Care Used the software for: 2+ years ### "EZ Bis Longevity" December 26, 2023 4.0 Very good - we have been with EZ Biz since the 1980's and recommend it to other doctors often. Pros consistent and good customer service - able to discuss options with \[sensitive content hidden\] Cons the difficulty in customizing / know that updates are beneficial but seems to be many and often need to upload changes to all users! monthly fee and then always assessed another yearly amount? Review Source Response from EZBIS December 28, 2023 Hey Janice thank you for your years of business with us. I understand updates may seem inconvenient but they are necessary when working with any computer program to correct issues and prevent further problems. That being said, although you are notified of a change, many clinics will update once in a month and get all updates at once. Regarding your monthly fee, this is your clearinghouse for insurance claims but please know you are not obligated to use this service with us. Many clinics choose to enroll since we handle the enrollment and support. Please call our trainer for help customizing the program. He can set aside time to assist you in your needs. DT Dana T. FRONT DESK RECEPTIONIST Hospital & Health Care Used the software for: 2+ years ### "our review" October 10, 2023 3.0 Pros the ease of working within the program. Cons When printing billing statements a feature that would help is to be able to sort out certain patients, or a certain price range that we don't want to print out. We have an issue that the program shuts down ALOT every single day, it becomes cumbersome to log in every few minutes, especially when we have a patient in front of us. Review Source Response from EZBIS October 12, 2023 Hey Dana. We appreciate the review. Thanks for the suggestions on statement printing, You may not know about all of the options for filtering patients who receive statements, such as sending to specific account categories or omitting statements for patients with a zero or credit balance. We will add your ideas to our enhancement list however. You may also consider sending electronic statements to save yourself time and money. Regarding the shutdowns of the software, this is extremely uncommon and sounds like WIFI or an internet related issue on the clinics side. Without details I can only guess. Give us a call so we can help you troubleshoot. JS Jill S. Office Manager Medical Practice Used the software for: 2+ years ### "Excellent Customer Service" May 24, 2024 5.0 We have been loyal to EZBIS for over 25 years because of their great customer serivce. Pros I don't have to call often, but when I do have questions the support team is always fast, friendly and very helpful. Cons I wish the extra modules were not so expensive to upgrade to. And I do wish they still did in person training seminars. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Review Source Response from EZBIS June 4, 2024 Hi, Jill! Thank you for your excellent review! We are happy to support you! We suspended our live training seminars during Covid. We anticipate restarting them in the very near future. We will inform you when a seminar is near you! KR Kirk R. Chiropractor Medical Practice Used the software for: 2+ years ### "EzBis Software Review" October 10, 2023 5.0 Pros Great customer support. Able to speak directly to representative with short holding times. Cons Patient search need to be better along with easier movement of scheduled patient to changes in time and date. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing EZBIS Too expensive and high ongoing costs. Review Source Response from EZBIS October 12, 2023 Hey Kirk. Thank you for your review as well your business throughout the years. We have implemented many of the ideas you've suggested regarding patient searching, have you checked these changes? Give us a call so we can show you a few tricks to make it easier for your office. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.